standard mail service standards mtac work group #114 march 14, 2007 kurt kramer operations...
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STANDARD MAIL SERVICE STANDARDS
MTAC Work Group #114 March 14, 2007
Kurt KramerOperations Specialist, Network Development & Support
AGENDA
Current Standard Mail Service Standards
Business Rules Used To Develop Standard Mail Standards
Volume Distribution Across Standard Mail Service Standards
CURRENT SERVICE STANDARDS
Service standards are officially defined as “A stated goal for service achievement for each mail class.”
Established between originating 3-digit ZIP Code and destinating 3-digit ZIP Code 850,950 O/D pairs
915 originating 3-digit ZIP Codes Military ZIP Codes do not have originating standards
930 destinating ZIP Codes
Applied based on point of entry
Standards range from 3 to 10 days Based on mileage from the origin
Zones – maximum distance (mi)
1 – 50
2 – 150
3 – 300
4 – 600
5 – 1,000
6 – 1,400
7 – 1,800
8 – Over 1,800
STANDARD MAIL SERVICE STANDARD BUSINESS RULES
STANDARD MAIL SERVICE STANDARDS (FROM ORIGIN 200)
STANDARD MAIL SERVICE STANDARDS (DEST 941)
Entry Examples
Entered at Service Standard
Origin (Washington)
10 Days
DBMC (Oakland)
4 Days
DSCF (San Francisco)
3 Days
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
3 4 5 6 7 8 9 10Standard Mail Service Standards (Days)
Vo
lum
e (%
)VOLUME DISTRIBUTION – STANDARD MAIL
~ 80% receives 3-5 day Standard
*Note: this graph represents the volume of mail on the O/D pairs with the corresponding service standard, it does not represent actual service achievement.