stakeholder voice group november 2012
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TRANSCRIPT
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Stakeholder Voice Working Group
December 3, 2012
BIS Digital Communications
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This morning
• Introductions• BIS transition to gov.uk: lessons and
opportunities (John)• Government Digital Strategy: overview and
discussion about capability (Ben)• AoB
BIS Digital Communications
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Inside Government so far• Beta version ran
six weeks from March 1
• BIS opted in• Public fed back• DCLG and DfT officially joined two weeks ago• BIS joins 13 December
BIS Digital Communications
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BIS Digital Communications
By December 13 we will:
• Have ‘transitioned’ 90 per cent of the BIS web estate to gov.uk
• 1000s of pages and documents archived• 80,000 words re-written• Redirected approx. 4000 pages• All content in plain english
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BIS Digital Communications
Lessons…• Plain English is a hard sell • Writing policy to GDS style is harder than it
sounds• Too much sub-standard content on our website
over the last few years. • An agile approach can take a while to
get used to
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…and advice
• Ditch bad content (and apologise later) • Explain what GOV.UK is all about - and repeat • Plan effectively - lots of people involved • Detailed guides great for saving technical
jargon from the bin • Focus on content mapping (the 'Harvester') • Don't worry too much - transition to GOV.UK is
the start, not the endBIS Digital Communications
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BIS Digital Communications
Digital capability:Concerns, questions, ideas
Ben Hayman
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BIS Digital Communications
Action 4 of the Digital Strategy:
Cabinet Office will support improved digital capability across departments
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BIS Digital Communications
How?
•senior officials offered training•digital skills development a priority in the Civil Service Capabilities Plan•increase support for transaction redesign•provide guidance on recruiting digital specialists•bespoke training and support for Service Managers
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BIS Digital Communications
All departments should ensure that they have appropriate in-house specialist digital capability:
•management of their portfolio of digital services •digital service design•development•analytics•digital strategy•online publishing•product management
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BIS Digital Communications
In groups:
Digital capability: your concerns, questions and ideas
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BIS Digital Communications
Useful links 1. BIS digital blog: discuss.bis.gov.uk/bisdigital/
2. Met office social media win: metofficenews.wordpress.com/2012/11/29/met-office-wins-social-buzz-award/3. DCLG on gov.uk: gov.uk/government/organisations/department-for-communities-and-local-government