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Worcestershire Parkway Regional Interchange

Find out more online:www.worcestershire.gov.uk/parkway

Worcestershire Parkway

September 2014

Stakeholder Management and Engagement Plan

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DOCUMENT CONTROL

File Name Worcestershire Parkway Regional Interchange Stakeholder Management and Engagement Plan

Location U:\U252 Cross Working\SU0039 Int Transpt Projects\01 Proposed Projects\CA60779 Worcestershire Parkway\05 Consultation\Comms plan and reports

Status Live Author Michele C Jones Date last amended 11 September 2014 Approved by

Name Signature Date

DOCUMENT REVISION INFORMATION

Draft number Details Date

1.0 MCJ Original draft for comments April 14 1.1 SLC additions and amendments April 14 1.2 MCJ further development work 09.05.14 1.3 MCJ Central WCC Communications sign off 20.05.14 1.4 MCJ incorporation of Project Team's comments 01.07.14 1.5 Engagement Plan Update 03.09.14

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WORCESTERSHIRE PARKWAY

REGIONAL INTERCHANGE

STAKEHOLDER MANAGEMENT &

ENGAGEMENT PLAN

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Contents: 1. Introduction ................................................................................................................................................... 3

1.1 Project Overview ........................................................................................................................................................ 3

1.2 New Stations Fund / Project Scope .................................................................................................................. 4

1.3 Project Team ................................................................................................................................................................. 5

1.4 Stakeholder Analysis ................................................................................................................................................. 5

2. The Communications Challenge ............................................................................................................... 6

2.1 The key elements of the ongoing challenge are: ......................................................................................... 6

3. Communications Strategy .......................................................................................................................... 7

3.1 Strategy ........................................................................................................................................................................... 7

3.2 Audience ......................................................................................................................................................................... 7

3.3 Objectives ...................................................................................................................................................................... 8

3.4 Key Messages ................................................................................................................................................................ 8

4. Implementation ........................................................................................................................................... 13

4.1 Regular Progress Meetings .................................................................................................................................... 13

4.2 Responding to Issues Raised ................................................................................................................................. 13

4.3 Project Formal Engagement .................................................................................................................................. 13

4.4 Residents and User Group Meetings ............................................................................................................... 14

4.5 Public Enquiries .......................................................................................................................................................... 14

5. Media ............................................................................................................................................................. 14

6. Timeline / Action Plan ............................................................................................................................... 14

6.1 Activities in the Project Plan ............................................................................................................................... 14

6.2 The Engagement Plan ............................................................................................................................................... 15

6.3 Documentation Review .......................................................................................................................................... 15

7. Budget ............................................................................................................................................................ 15

8. Key Project Contacts ................................................................................................................................. 15

9. Project Communications Toolkit ............................................................................................................ 15

10. Communications Log and Commitments ............................................................................................. 15

10.1 Refer to Appendix C. ............................................................................................................................................... 15

Appendix A - Stakeholder Analysis ............................................................................................................... 16

Appendix B - Key Project Contacts ................................................................................................................ 19

Appendix C - Key Communications Log and Commitments .................................................................. 20

Appendix D – Public Engagement Project Plan .......................................................................................... 26

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1. Introduction 1.1 Project Overview

1.1.1 Worcestershire County Council (WCC) proposes to build a new parkway station at the intersection of the Oxford-Worcester line and the Birmingham Bristol line to the east of Norton Junction and north of Abbotswood junction.

1.1.2 The key rail priorities for Worcestershire County Council and its partners are:

To deliver improvements to rail services and infrastructure in Worcestershire to meet Central and Local Government’s expectation that the rail network should actively support economic growth;

To address Worcestershire’s current poor accessibility to and from London arising from the limited frequency and lengthy journey time of North Cotswold Line services and the minimal car parking capacity and opportunities for its expansion at county stations;

To tackle Worcestershire’s exclusion from the Cross Country network (Bristol-Birmingham- North West/North East). Despite the service passing through the very heart of the county, rail access is only viable by making connections at Birmingham New Street and Cheltenham Spa and this must be addressed. This severely restricts the County’s economic relationships with other parts of the United Kingdom.

1.1.3 All three factors lead to increased car use for strategic journeys which would otherwise be made by rail, as well as significant use by Worcestershire residents of alternative journey options from Birmingham International and Warwick Parkway and consequent additional and avoidable use of congested sections of the local and strategic road networks.

1.1.4 The current situation impacts upon the County’s economic competitiveness when contrasted, for example, with a neighbouring comparable county such as Warwickshire which has faster, more frequent and more accessible train services to London and direct access to regular Cross Country services to the Thames Valley, South Coast, North East and North West England.

1.1.5 The delivery of the scheme is a priority for Worcestershire County Council, the Worcestershire Local Enterprise Partnership (LEP), Chamber of Commerce, Members of Parliament and the Worcestershire District Authorities.

1.1.6 The scheme is aligned with agreed priorities, in particular in terms of economic growth in Worcestershire and is included in the adopted Local Transport Plan (LTP3), the Worcester Transport Strategy (WTS) and the emergent South Worcestershire Development Plan (SWDP): Worcestershire Parkway Regional Interchange.

1.1.7 The station is to be located on the B4084, 3.5 miles to the South-East of Worcester and 1.3 miles South-East of Junction 7 of the M5. The station is to be located at the intersection of the Cotswold Line, ELR OWW 116m 66ch between Evesham Station and Norton Junction and the Birmingham-Gloucester Line, ELR BAG (2) 68m 15ch between Bromsgrove Station and Abbotswood Junction. Ordnance Survey Grid Ref: SO 892 509.

1.1.8 A map of the location is shown below in Figure 1.1

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FIGURE 1.1 - WORCESTERSHIRE PARKWAY STATION LOCATION

1.2 New Stations Fund / Project Scope

1.2.1 In February 2013 a bid for funding the station was made to Department for Transport from the New Station Fund, (NSF). The bid was rejected because all NSF funds had been allocated and the project had not been progressed to Governance for Rail Investment Projects (GRIP) 3 status. Worcestershire County Council has subsequently procured CH2M HILL to progress the scheme to GRIP 3 with SLC Rail commissioned as specialist rail advisors. The project is expected to achieve GRIP 3 approval, in principle, by November 2014. Furthermore, WCC has approved funding for completion of GRIP 4, anticipated to be achieved by January 2015. WCC has provisionally been allocated funds from Worcestershire Local Transport Board and other sources via the Local Economic Partnership.

1.2.2 The high level scope of the project is to construct the new railway station; supported by:

London Paddington to Worcester and Hereford via Oxford services to call at the new single platform on the OWW line.

Initially all Nottingham-Cardiff services to call at the two new platforms on the BAG line and Bristol-Manchester services subject to further timetable modelling and completion of Kemble line doubling scheme.

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1.2.3 The project is being promoted and delivered by WCC as a third party scheme with Network Rail providing asset protection and project management assistance.

1.2.4 Upon completion, it is intended that the new station ownership will be transferred to Network Rail for incorporation into the Railway Acceptance Board (RAB) and leased to First Great Western (who will become Station Franchise Operator (SFO) for the remainder of the Franchise).

1.2.5 The earliest date for completion of the station is December 2016 based on the current project plan.

1.3 Project Team

1.3.1 The Project Team responsible for delivering the project comprises of;

Worcestershire County Council, responsible for:

Overall day to day project management

Funding and procurement

Communications, consultation and engagement

SLC Rail (Rail specialist consultants). Responsible for:

Engagement with the rail Industry

Supplying industry experience and knowledge

CH2M HILL (Design Engineers). Responsible for:

Technical work (including the Business Case development)

Design (Rail and non-rail)

Programme Management

Network Rail (NR internal sponsor and asset protection team). Responsible for:

Asset Management

1.4 Stakeholder Analysis

1.4.1 Appendix A details the key stakeholders, their roles and interest in the project.

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2. The Communications Challenge

2.1 The key elements of the ongoing challenge are:

Creating an environment where project parties (particularly the County Council, Consultants, Network Rail and affected train operators) are able provide an open and consistent approach to stakeholder management and communications through a clear and up to date stakeholder strategy plan;

Promoting advocacy for the proposals from key external stakeholders by engaging on an ongoing basis as the project progresses, communicating and promoting the benefits and dealing with any concerns in a timely way;

Developing and delivering an effective national lobbying strategy;

Publicising the project within the context of wider improvements in the Western and London North Western Routes. E.g. Great Western electrification, IEP deployment, Bromsgrove electrification and potential electrification between Birmingham and Bristol.

Ensuring passengers are aware of any planned disruption as a result of the works, in good time to be able to plan alternative travel if necessary;

Carrying out sufficient early consultation on industry change processes (including those to comply with Network Change and the Railways and Other Guided Transport Systems Regulations) to ensure a smooth passage of approvals, having first considered any reasonable requests for amendments to the scheme; and

Presenting a united front between WCC and industry stakeholders on the scope, delivery and ultimate operation of the facility, having resolved any differences prior to presentation to stakeholders / third parties / the public / media.

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3. Communications Strategy

3.1 Strategy

3.1.1 This Communication Plan has been put together to pinpoint the communication channels that should be utilised to ensure all relevant parties are kept informed as the project develops.

3.1.2 Communications will be tailored to meet the needs of each stakeholder and will take into consideration the objectives for the scheme, (Maybe refer to these in beginning paragraphs?) which are to:

Provide improved links from Worcester to the North East/South West strategic rail network;

Provide car parking capacity to address current and projected suppressed demand for travel to/from London.

Promote economic growth in Worcestershire.

Encourage modal shift away from the private car; reducing congestion and enhancing air quality;

3.2 Audience

3.2.1 The key audiences for the communications strategy will be:

First Great Western Train Operating Company (TOC)

Arriva Cross-Country Train Operating Company

London Midland Train Operating Company

Worcestershire County Council (Councillors/Staff)

Worcestershire Local Enterprise Partnership

Chamber of Commerce/Federation of Small Businesses/Institute of Directors

Department for Transport

Secretary of State for Transport

Network Rail

Office of Rail Regulation

Worcester City Council

Wychavon District Council

Malvern Hills District Council

Parish & Town Councils

Environment Agency

Developers

Local Members of Parliament/Members of the House of Lords.

Centro

Line-side neighbours and local residents

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Local businesses

Local media and Trade Press organisations

Passengers and residents

Cotswold Line Promotion Group

Rail Future

Ramblers Association

Open Space Society

Natural England

Highways Agency

User groups: BUUK, Passenger Focus and Disability Groups

Bus Operators

3.3 Objectives

3.3.1 The priority for each key audience will be to clearly explain what the project will and will not achieve, increase understanding, create a positive perception of the project, and to minimise any negative publicity for the project.

3.3.2 This will be delivered by WCC and SCL in partnership with the wider project team including Network Rail and the Train Operating Companies.

3.4 Key Messages

3.4.1 The key messages for the project are set out in Table 3.1 below.

TABLE 3.1 – KEY MESSAGES FOR THE WORCESTERSHIRE PARKWAY PROJECT

KEY MESSAGE AUDIENCE COMMUNICATION

CHANNEL RESPONSIBILITY

Project objectives / farebox benefits, timetable practicality scope of project, timescales

First Great Western Direct communication as required via email / telephone / meetings. Network Change

SLC Rail


Arriva Cross-Country Direct communication as required via email / telephone / meetings. Network Change

SLC Rail


London Midland Direct communication as required via email / telephone / meetings. Network Change

SLC Rail

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KEY MESSAGE AUDIENCE COMMUNICATION CHANNEL

RESPONSIBILITY

Confirmation of scope and delivery timescales and support from key stakeholders Project objectives / benefits, scope of project, better access by rail, timescales Will encourage investment in the County Reduce congestion

Worcestershire County Council: Project Team Politicians and Staff

Regular meetings/Cabinet Lead Member briefings Updates on dedicated councillor/information portal Staff briefings and updates on staff intranet (SID) Utilisation of promotional space within County Council buildings such as poster frames, plasma displays and site entrance displays County Council internal staff newsletters

WCC

Benefits to the community of new station facilities, train service, better access, scope of project, timescales, wider economic business case Will encourage investment in the County Reduce congestion

Worcestershire Local Enterprise Partnership, Chamber of Commerce, Federation of Small Businesses and Institute of Directors

Meetings & correspondence between WCC and LEP/CoC/FSB/IoD

WCC

Wider benefits as contained in business case, fit with rail strategy, value for money.

Department for Transport

Direct communication as required via email / telephone / meetings.

WCC/SLC Rail/CH2M HILL

Benefits of Business Case, Value for Money, local support, funding available

Secretary of State for Transport and key Ministers

Briefings, e-mail, lobbying, events

WCC

Fit with strategic plans, maintainability, conformance and compatibility, funding and future electrification

Network Rail Direct communication as required via email / telephone / meetings.

SLC Rail

Integration with other Network Rail enhancements (Bromsgrove electrification signalling)

Network Rail Asset Heads

RSPG Internal (NR) communication, MBR reports

Chris Beale

Station meets safety requirements and regulated station requirements.

ORR Direct communication as required via email / telephone / meetings.

CH2M HILL

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RESPONSIBILITY

Benefits to the community of new station facilities, train service, scope of project, timescales. No reduction of benefit to Shrub Hill Station Reduces congestion and encourages investment

Worcester City Council Meetings & correspondence between WCC and Worcester City Council

WCC/CH2M HILL

Compatible with Local Plan, benefits to the community of new station facilities, train service, scope of project, timescales. Reduces congestion and encourages investment


Meetings & correspondence between WCC and Wychavon District Council

WCC/CH2M HILL

Benefits to the community of new station facilities, train service, scope of project, timescales. Reduces congestion and encourages investment

Malvern Hills District Council

Meetings & correspondence between WCC and Malvern Hills District Council

WCC/CH2M HILL

Compatible with Local Plan, benefits to the community of new station facilities, train service, scope of project, timescales. Reduces congestion and encourages investment

Parish and Town Councils Meetings & correspondence between WCC and Parish & Town Councils, e-newsletters,

WCC/CH2M HILL

Benefits to the community of new station facilities, train service, better access, scope of project, timescales, wider economic business case Will encourage investment in the County Reduce congestion

Developers Meetings & correspondence between WCC and Developers

WCC

Wider and local economic benefits

Local Members of Parliament (as of May 2014) Robin Walker MP - Worcester Sir Peter Luff MP - Mid Worcestershire Harriet Baldwin - MP West Worcestershire

Meetings & correspondence between WCC and Members of Parliament

WCC

Wider and local economic benefits

House of Lords Meetings & correspondence between WCC and Lord Faulkner

WCC

Compatibility with Centro strategic plan and Bromsgrove project

Centro Meetings & correspondence between WCC and Centro

WCC

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RESPONSIBILITY

Project objectives / benefits, scope of project, timescales, consultation.

Line side Neighbours and local residents

Posters, letters, visits, Media announcements/articles, e-newsletter, updates on dedicated section on WCC website, ‘Good Neighbour’ board/Parish announcements/Leaflets/events

WCC

Wider project benefits, scope of project, timescales

Local Businesses Posters, Newsletters, events, Media announcements/articles, e-newsletter, updates on WCC and Business Central website, via LEP/CoC/FSB/IoD, WCC/Business Central Social Media (Twitter/Facebook/ Linkedin)

WCC

Wider project benefits, scope of project, timescales

Local media organisations Worcester News Berrows Worcester

Journal Worcester Observer Evesham Journal Evesham Observer Malvern Gazette BBC Radio Hereford

& Worcester Free Radio Touch FM Central News BBC Midlands Today

Interviews on site and in studio, exec summary updates, Media briefings, press releases, Updates via WCC social media channels (Twitter/Facebook) and dedicated web section hosted on www.worcestershire.gov.uk (County Council website)

WCC

Project objectives / benefits, scope of project, better access by rail, timescales

Passengers (potential and existing) & Residents

Posters, Media announcements/articles, updates on dedicated section on WCC website, WCC social media (Twitter/Facebook)

WCC/SLC Rail/CH2M HILL

Strategic benefits to the railway line (including new train services/timetable), scope of new station facilities, project, and timescales.


CLPG liaison meetings with WCC / direct briefing.

SLC Rail/CH2M HILL

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RESPONSIBILITY

Strategic benefits to the railway line (including new train services/timetable), scope of new station facilities, project, and timescales

Rail Future Via quarterly progress update emails / telephone calls.

SLC Rail/CH2M HILL

Confirmation of scope and delivery timescales and support from key stakeholders

Network Rail Government and Corporate Affairs

Updates provided by sponsor by email telephone and meetings as required

NR Sponsor (Chris Beale)

Minimal impact on local footpaths and improved facilities and safety

Ramblers Association Meetings & correspondence between WCC and RA via footpaths officer

WCC/CH2M HILL

Minimise impact on ecology and correct process followed

Natural England Meetings & correspondence between WCC and NE.

WCC/CH2M HILL

Minimal impact on M5 J7 and reduction in car usage on M5 via railheading and mode switch

Highways Agency Meetings & correspondence between WCC and HA

WCC

Project objectives / benefits, scope of project, timescales, consultation.

User groups

Meetings & correspondence between WCC and HA WCC

WCC/CH2M HILL

Project objectives / benefits, scope of project, timescales, consultation/access/egress from site

Bus Operators Meetings & correspondence between WCC and HA WCC

WCC

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4. Implementation 4.1 Regular Progress Meetings

4.1.1 Communications Plan progress and implementation will be monitored via a standing agenda item on the monthly Project Management Group and Project Board meetings.

4.1.2 There will be face to face meetings and/or workshops held as required during project development and at the end of relevant GRIP stages to close out the GRIP products and services and confirm readiness to progress to the next GRIP stage.

4.1.3 Invitations to face to face meetings will be extended to;

First Great Western

Cross Country Trains

CH2M Hill

Network Rail Engineers, Operations & Customer Services and Asset Management representatives as necessary

MP's and Local Members (County Councillors briefing on 29th September 2014)

District, Town and Parish Councils

User Groups

4.1.4 Rail Industry stakeholders will be managed by both WCC and SLC Rail:

4.1.5 WCC will facilitate quarterly Stakeholder Board meetings with senior representatives from First Great Western, Arriva Cross-Country and Network Rail to smooth Project delivery.

4.2 Responding to Issues Raised

4.2.1 WCC in conjunction, partnership and agreement with SLC Rail, Network Rail and CH2M HILL will respond to any issues raised by the general public stakeholders:

4.2.2 Network Rail and Train Operating Companies, Government and Corporate Affairs teams, will respond to any issues raised directly with Network Rail by stakeholders only after agreeing with WCC, unless a pre-prepared brief or FAQ’s has been agreed.

4.3 Project Formal Engagement

4.3.1 WCC will be required to undertake a pre-planning public engagement exercise for the new Worcestershire Parkway Station. WCC will lead this exercise and will keep all relevant stakeholders informed and involved as appropriate with technical support from CH2M HILL. Public Information Events 1st – 21st October 2014 at The Hive, Wychavon Council Offices, Foregate Street, Shrub Hill, Evesham and Pershore Railway Stations, St Peters Tesco and Garden Centre, Norton Parish Hall.

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4.4 Residents and User Group Meetings

4.4.1 WCC shall be responsible for managing any requirement for local resident/User Group meetings, including attendance at Community Forum meetings, Area Committees, promotion group meetings and ‘Good Neighbour’ boards.

4.5 Public Enquiries

4.5.1 All general enquiries will be channeled through the web address in the first instance. However, information will be provided to the HUB, to assist them in answering calls, prior to any work, which may cause disruption. Alternatively, stakeholders may write to: Transport Programme and Commissioning Team Worcestershire County Council Pavilion H1 Spetchley Road Worcester WR5 2NP Or email: [email protected]

5. Media

5.1.1 WCC will ensure local media are aware of the project. A press release including supportive statements from stakeholders will be used to announce and provide updates on the project. If necessary, site visits and personal briefings will be used to inform key media about the project, highlighting positive achievements and the benefits to local residents and businesses which the improved train service will bring.

5.1.2 It should be noted that WCC will have a dedicated press/communications officer in place, supported by the wider Research and Marketing team, for the duration of the project to handle press enquiries, in partnership with Network Rail and the Train Operating Companies.

6. Timeline / Action Plan 6.1 Activities in the Project Plan

6.1.1 WCC shall establish the following stakeholder project activities in the baseline programme:

Progress meetings and updates as required

Consultation/engagement with public, stakeholders, rail industry partners and others

Press releases: These will be timed to coincide with the attainment of key milestones:

Obtaining full project funding;

GRIP 4 AIP;

DfT approval;

Site Mobilisation / ‘cutting of first sod’;

Station opening & introduction of new train services.

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6.2 The Engagement Plan

6.2.1 The Engagement Plan is included in Appendix D. This will include and pre-planning engagement.

6.3 Documentation Review

6.3.1 WCC shall establish a review of the Stakeholder Management & Engagement Plan every three months.

7. Budget 7.1 There is no specific budget for stakeholder management or communications and any

project costs are expected to be covered in the day-to-day management of the project. However, an outline budget of £10k has been identified to deliver the Public Engagement Plan, this will include any pre-planning consultation.

8. Key Project Contacts 8.1 Refer to contact list in Appendix B.

9. Project Communications Toolkit 9.1 The requirement for promotional materials is not required for this project, though this will

be reviewed as the project progresses. 9.2 Information about the project will be put on the WCC website, Facebook and Twitter. 9.3 Should signage and notice boards be required, they will be produced by the Client and

agreed with the wider project team as appropriate, prior to display. 10. Communications Log and Commitments 10.1 Refer to Appendix C.

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Appendix A - Stakeholder Analysis STAKEHOLDER ROLE ATTITUDE VESTED INTEREST INFLUENCE/

STAKEHOLDER ANALYSIS

INTERFACE AND CONTACT FOR THE PROJECT

Department for Transport (Rail)

UK Government department Positive Key project funder. Increased use of public transport, enhanced rail service to & from town, reduction in road congestion, environmental benefits to Worcestershire, boost to local tourism / economy

Very High SLC Rail

Network Rail Infrastructure provider Positive Providing enhanced infrastructure to better serve the needs of the rail users, the Station Operator and Train Operating Companies. Network Rail’s reputation at stake. Safe delivery of the projects and compliance with statutory legislation, Client; CDM Coordinator.

Very high NR Sponsor Chris Beale

Office of Rail Regulation

Statutory consultee in respect of station/track access and safety

Neutral Regulator of industry access and through HMRI assure operational arrangements meet required standards

Very High SLC Rail/CH2M HILL

Utility Companies Providers of water, electricity

Neutral Ensure proposals are complaint with supply requirements and standards

High CH2M HILL

First Great Western Train operator Positive Improvement to farebox revenues to exceed LTC and station operating costs. Will become SFO on opening


Arriva Cross-Country Train Operator Positive Improvement to farebox revenues must exceed journey time impact without performance penalty


Worcestershire County Council

Local County Council Very positive Scheme Promoter. Increased use of public transport, enhanced rail service, reduction in road congestion, economic and environmental benefits plus new direct connection to strategic rail network. Meets needs of proposed local housing growth.

Very High WCC

WCC Portfolio Holder

Very positive Scheme Promoter. Increased use of public transport, enhanced rail service, reduction in road congestion, economic and environmental benefits plus new direct connection to strategic rail network. Meets needs of proposed local housing growth. High level political aspirations.

Very High WCC

Local Enterprise Partnership

Potential funder Positive Proposals meet the economic development requirements in respect of impact on jobs and growth.

Very High WCC

Worcestershire Local Transport Body

Potential funder Positive Proposals meet the economic development requirements in respect of impact on jobs and growth.

Very High WCC

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Local MP’s/Members of the House of Lords

Promotion of Project Very Positive Impact on local economy and political considerations re general and local elections

High WCC

Local Media Promotion of project / new station

Positive Increased use of public transport, reduction in road congestion, environmental benefits

High WCC

London Midland Train Operator Neutral Potential reduction in retail commission at Worcester stations and impact on performance between Hereford and Bromsgrove/Birmingham

Medium SLC Rail

Network Rail Asset Management

Asset protection Neutral Integration with existing/upgraded and maintainability of new assets

Medium Paul Welch

Worcester City Council

City Council Very Positive Accessibility, reduced congestion, increased air quality, tourism, the local economy, regeneration.

Medium WCC/CH2M HILL


Planning Authority Very Positive Proposal meets the requirements of the Local Plan and local economic benefits for Wychavon DC

Medium WCC


Rail User Group Uncertain New station will not impact on station calls elsewhere or threaten future of Worcester Shrub Hill or Foregate Street

Medium SLC Rail

Town and Parish Councils

Impact on Local area Positive Proposal has minimal impact on local residents and improves local economy and access to wider region

Medium WCC

Environment Agency Statutory Consultee on Environment Comply with SUDS

Neutral Safeguarding Ecology, Environment and Flood Management Ensure sustainability of urban drainage systems

Medium WCC/CH2M HILL

Highways Agency Statutory Consultee Neutral Impact on Junction 7 of M5 Medium WCC English Heritage Statutory Consultee Neutral Preservation of archaeology. Medium WCC Natural England Statutory Neutral Preservation of ecology and landscape. Protection of flora and

fauna, (badgers, bats, newts, reptiles) Medium WCC/CH2M

HILL Centro West Midlands Integrated

Transport Authority Positive Project needs to fit with Centro strategy including impact on

new Bromsgrove station Medium WCC

Local businesses May be affected by construction (but benefits on completion)

Positive Potential for minor disruption during construction but access to employment and travel benefits from opening

Medium WCC

Local residents Potential to be affected by construction (but benefits on completion)

Negative Environmental impact of construction works and new infrastructure, (noise and visual impact)

Medium WCC

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Disabled Users Group Partnership activities on DDA at Stations

Positive General improvements to accessibility on the railway route Low WCC

Passenger Focus/BUUK

Rail User Lobby Group Positive Quality of rail facility provision and train service to passengers. Low SLC Rail

Rail Future Rail Lobby Group Positive General improvements to the national railway network Low SLC Rail Line-side neighbours Potential to be affected by

construction Negative Environmental impact of construction works and new

infrastructure Low WCC

Sustrans Consultee Positive Development and improvement of cycling routes to the new facility

Low WCC

South Worcs Cycling Forum

Consultee Positive Development and improvement of cycling routes to the new facility

Low WCC

Ramblers Association Protection of footpaths Negative Maintain existing PROW’s through the site Medium WCC/CH2M HILL

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Appendix B - Key Project Contacts

NAME PROJECT TITLE COMPANY WORK ADDRESS TELEPHONE NUMBER E-MAIL ADDRESS Rachel Hill Project Owner WCC Tom Delaney Project Manger WCC [email protected] Andy Maginnis Programme Manager WCC amaginnis@ worcestershire.gov.uk Andy Baker Project Sponsor WCC acbaker@ worcestershire.gov.uk Simon Geraghty Portfolio Holder WCC sgeraghty@ worcestershire.gov.uk Cllr Rob Adams WCC Local Member WCC [email protected] Michele C Jones Transport Policy &

Strategy WCC mcjones@ worcestershire.gov.uk

Nicky Fletcher Consultation Officer WCC nfletcher@ worcestershire.gov.uk

Rachel Hufton Ecologist WCC [email protected] Paul Whittaker BEC Marketing Account

Manager WCC [email protected]

Ian Walters Project Director SLC [email protected] Alan Newland Project Manager SLC [email protected] Mike Haigh Delivery & Engagement SLC [email protected] Ian Baxter Strategy & Operations SLC [email protected] Christina Wallace Project Manager CH2M HILL [email protected] Stephen Wallis Rail Team Leader CH2M HILL [email protected] Andy Everest Non Rail Team Leader CH2M HILL [email protected] Isabelle Shaw Environmental Team

Leader CH2M HILL [email protected]

Peter Triplow Planning Team Leader CH2M HILL [email protected] David Crockett Business Case Team

Leader CH2M HILL [email protected]

Phil Andrews Architect CH2M HILL [email protected] Chris Pollard Architect CH2M HILL [email protected]

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Appendix C - Key Communications Log and Commitments

REF DATE RESPONSIBLE

STAKEHOLDER DETAILS OUTCOME STATUS – OPEN/CLOSED

1 11th June,

2013 Ian Baxter NR, FGW,SCL,

WCC Initial development of the project Agreed to proceed to

GRIP3 Closed

2 9th July, 2013 TD WCC, CH2M HILL

Initial scoping meeting Project scoped Closed

3 6th

September 2013

TD Project Team PIM Kick off – commence of design planning to GRIP 3

Closed

4 Sep 2013 Ian Baxter DfT, NR, TOCs, WCC Timetable Overview workshop

General agreement on Timetable strategy and

modelling Closed

5 10th

September 2013

TD NR, CH2M

HILL, SLC and WCC

Asset protection and sponsorship Identify NR resource to

support project Closed

6 18th October

TD Wychavon DC,

Ch2M HILL, WCC

Planning liaison Update Closed

7 18th

October TD SLC,CH2M HILL, WCC Programme Management/Client Group Update Closed

8 12th November TD

Wychavon DC, Ch2M HILL, WCC

Planning liaison meeting Update Closed

9 2nd

December, 2013

TD SLC,CH2M HILL, WCC

Risk Workshop Identification of risks and prepare risk register

Closed

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10 6th

December, 2013

TD SLC,CH2M HILL, WCC

Programme Management Group

Update Closed

11 6th

December, 2013

TD SLC,CH2M HILL, WCC Master Plan meeting Update Closed

12 19th

December CH2MHill SLC/NR/CH2

M HILL Technical Review NR understands scheme Closed

13 Jan 2014

Mike Haigh FGW, NR, WCC

Station Masterplan and layout Introduction to proposed design and layout

Closed

14 27th January,

2014 TD Wychavon DC,

Ch2M HILL, WCC


15 March 2014 Mike Haigh FGW, NR, WCC

Station Masterplan sign-off Masterplan sign-off and layout option selection

Closed at GRIP 3

16 7th March, 2014 CH2MHill Project Management Group Update on progress Closed

17 3rd April, 2014

TD Wychavon DC,

Ch2M HILL, WCC


18 4th April

2014 CH2M Hill Project Team Project Management Group Update on progress Closed

19 April 2014 Mike Haigh FGW, NR,

WCC Station Accommodation Schedule sign-off Layout and

Accommodation sign-off Closed at GRIP 3

20 10 April 2014 Damian Power

NR, WCC Project Engineering overview including design, civils, signalling, P Way, M&E, Fire.

Agreement on requirements for Form 1 submission and outline

engineering design

Closed

22




21 10 April 2014 Mike Haigh

FGW, AXC, WCC, NR To sign off final station design

Agreement on final station design Closed

22

25 April 2014 Alan

Newland NR LNW Interaction with Bromsgrove station

scheme

Understand implications of both schemes in terms

of infrastructure and timetable

Closed

23 28th April, 2014

TD/MCJ WCC Portfolio Holder

Portfolio Holder (Cllr Geraghty) Briefing Update received Closed

24 2nd May 2014

CH2M Hill Project Team Project Management Group Update on progress Closed

25 6th May, 2014

TD/MCJ Cllr Rob Adams

Local Member Briefing Update received Closed

26 8th May,


Ch2M HILL, WCC


27 13th May,

2014 MCJ/TD Norton Juxta Kempsey PC Update Parish Council Parish Council Updated Closed

28 15th May, 2014

Ian Baxter FGW, AXC, NR, DfT, WCC

Finalise Performance Modelling inputs/outputs

Agreement on final timetable modelling

outputs Closed

29 23rd May, 2014

TD CH2M HILL, SLC, WCC

Business Case review BC reviewed Closed

30 23rd May, 2014

TD CH2M HILL, WCC

Review architect proposals for station Proposals reviewed Closed

31 6th June 2014

CH2M Hill Project Team Project Management Group Update on progress Open

32 9th June


Ch2M HILL, WCC

Planning liaison Update Open

23




33 10th June,

2014 Mike Haigh SLC, CH2M

HILL, WCC, XC Review revenue impact Revenue impact reviewed Open

34 12th June, 2014 TD CH2M HILL, SLC, WCC Business Case Review BC reviewed Open

35 19th June

2014 Mike Haigh DfT, WCC,

SLC, CH2M HILL

Detailed Business Case and funding review with DfT in order to integrate with GW single tender spec

Understanding of Business Case – further questions on abstraction/demand

36 26th June

2014 MCJ/TD/IB Dft/FGW Dft consultation regarding the GW

Franchise and First GW consultation regarding timetabling

Response issued Closed

37 27th June

2014 TD/MCJ MP MP Briefing/update

Very Positive

Parkway is an acceptable timing point re sub 2 hour journey time to London

Closed

38 24th June

2014 TD/AM/IB

Simon Geraghty, John Hobbs, Peter

Pawsey

Update Delivering Parkway is as

important as a sub-2 hour journey time to London

39 25th June 2014 CH2M Hill Network Rail Interdisciplinary Design Check

NR now have a greater understanding of GRIP 3

proposlas Closed

40 1st July 2014 Ian Baxter DfT, NR, FGW, AXC, WCC

Review and agree Performance Modelling and timetable outputs

Industry timetable sign-off

open

41 4th July 2014 TD/MCJ/J MP Harriet Baldwin MP Very Positive: Parkway is an acceptable timing point re sub 2 hour

journey time to London.

24




42 8th July Project Team

Project team Team Project Meeting

43 5th August 2014

CH2M Hill Network Rail Interdisciplinary design review

44 August 2014 Project Team

Project team Team Project Meeting

45 15th August 2014

WCC CLPG Briefing

46 1st September 2014

Mike Haigh FGW/NR/ DfT Proceeding the Partnership See Brief

47 Sept 2014 Mike Haigh DfT, FGW, WCC

GRIP 3 sign-off and GRIP 4 initiation meeting

Industry agreement on GRIP 3 outputs and scope

of work at GRIP 4

48 Sept 14 Mike Haigh FGW,AXC, LM Commercial arrangements for the station, station access/QX vs fare-box revenue,

abstracted car park revenue.

Agreed allocation of risk

49 Sept 14 Mike Haigh ORR, WCC Overview of new station proposals Update received 4th

September 2014

WCC District Officers

Update meeting with Wychavon Officers

Update received

11th September

2014

FGW/NR

WCC/LEP/SLC/OX

Networking event Stronger partnership working

19th September

2014

SLC/WCC CLPG Meeting to present Parkway Business Case to CPLG focusing on Timetabling

Achieving support

25th Sept 2014

WCC Officers

WCC Cabinet Seeking permission to engage Achieving permission to engage

25




25th September

2014

WCC Officers/S

G/SLC

Media Press Conference Informing, achieving support and promotion for engagement process

29th September

2014

WCC Officers/S

G/SLC

WCC Councillors

Presentation to WCC Cllrs Informing, achieving support and promotion for engagement process

29th September

2014

WCC Officers/S

G/SLC

Parish Councils Presentation to Parish Councils Informing, achieving support and promotion for engagement process

September 2014

WCC Officers/S

G/SLC

Meeting with local residents Informing & achieving support

26

Appendix D – Public Engagement Project Plan STAGE 1 – WHY ARE WE ENGAGING?

What specifically are we seeking views or informing on?

The development of Worcestershire Parkway Regional Interchange

Budget estimates for this exercise £10,000

Date to be entered on the Consultation Portal September 2014

Is this a strategic / contentious consultation exercise?

No – but it is a large strategic project

Have you entered this into the Cabinet Forward Plan?

Yes (25th September 2014 Cabinet for a decision to engage).

When does this exercise need to be completed? November 2014

STAGE 2 – WHAT ARE YOU ENGAGING ABOUT Background Additional Requirements

Worcestershire County Council transport strategy for the county promotes the provision of a new "Worcestershire Parkway" station at the intersection between the Worcester – London (Cotswold Line) and Bristol – Birmingham lines at Norton, east of Worcester. This scheme will: Improve access (particularly by car) to direct rail services from Worcestershire to London, the South West, South Wales, Birmingham and beyond Significantly reduce journey times to key regional and national destinations Enable interchange between the Worcester – London (Cotswold Line) and Cross Country services Benefit the Worcestershire economy and support economic growth as access to and from the county will be improved.

Information for the briefings and the development of information materials incudes: Plans/designs and descriptions

27

Do we need to consult? What specifically are we consulting upon? What specific outcomes are we ultimately trying to achieve?

Scheme benefits Impact on other Stations and timetabling Changes to highway network Future proofing Environmental Impacts Lighting Noise Levels Mitigation During Construction Doubling of the Cotswold Line Funding/Costs Gateway features to be consulted upon

No, but we do need to carry out an information exercise. However, it is recommended we could consult on an element that members of the public could get involved in. A' Gateway feature' has been agreed with the Project Team. A sculpture that represents historical or local interest, maybe with a link to transport. To inform widely To receive information regarding any decisions we may need to take (consultation) To achieve support for planning submission

What are the constraints?

Environmental risks To continue to ensure member/political/stakeholder support. Cotswold line Promotion Group views Public opposition More for definite – Project Team to identify?

How we explained our objectives to all staff involved?

Not all staff likely to be involved or made aware of the exercise have yet been briefed

28

Do staff have the necessary skills to carry out this exercise?

Yes

STAGE 3 – DECIDING WHO TO ENGAGE WITH Who are the stakeholders?

WCC Cabinet Members of Parliament Local Members Worcestershire Local Enterprise Partnership Internal Consultees Key Stakeholders and businesses (see Stakeholder analysis) Worcestershire Residents

How will we inform the local councillor/s of this exercise?

Local Councillors will be invited to ongoing briefing sessions April 2014 onwards WCC members briefing 29th September, 2014

Can we use existing groups and forums for your consultation?

The district area Highway & Transportation Forums if appropriate

STAGE 4 – WHEN TO ENGAGE Was this exercise identified in our Directorate Performance Plan?

Yes

Programme Overview

Exercise Planning: Aug 2014 Exercise Delivery: 1st October 2014 – 30th November, 2014 Reporting: Dec 2014 (Planning Submission Dec ‘15) Outcomes available to influence any designs – Dec 2014

Resources Financial - refer back to budget, are the financial resources in place to successfully implement the chosen method?

Yes

Human. Are the people available to deliver this exercise?

Yes

Technical Resource

Yes

29

Do we need to build in time to “pilot”? No How long before our exercise starts do we plan to publicise?

1 week

How long will we give the respondee time to respond to the exercise?

9 weeks

Does the exercise coincide with any events that are likely to influence the outcome?

No (clear of elections and key holiday periods)

STAGE FIVE – Carrying Out The Exercise Are we using external consultants to carry out this

exercise? No – although participation may be required from SLC/CH2MHILL

Objectives To ensure that objectives, opportunities and constraints are clear and expectations are managed, all material will include: Clear statement of objectives Information on the issue that is being informed about. any constraints and a clear explanation of choices /opportunities for influence How views will be taken account by whom and by when A contact point The consultation timescales Date responses needed by How feedback will be provided Where to find further information Opportunities for people to evaluate our consultation, comment / complaint on process Data Protection

Methods

Meetings/Briefings

Industry meetings with TOC/Network Rail

June 2014 then ongoing

30

MP Briefing

Portfolio Holder/Local Member Briefing Session

WCC members briefing District Officers briefing Dft/LTB briefing Parish Council briefing LEP briefing Land owners close to site Worcestershire HUB Press Releases Press Conference Exhibitions

May 2014 ongoing April/May 2014 ongoing 29th September, 2014 April/May 2014 ongoing April/May 2014 ongoing April/May 2014 ongoing April/May 2014 ongoing September 2014 Hub briefing will be required so that customer enquiries can be effectively handled. Hub staff should refer customers to the exercise documents and information on the website (www.worcestershire.gov.uk/parkway and to respond on line). Liaise with Central Comms. Press releases should be distributed in advance of the start of the consultation and then at appropriate intervals as the process continues.

Following Cabinet

UNMANNED EXHIBITION LOCATIONS START DATE FINISH DATE

The HIVE Wed 1st Oct Tues 21st Oct

Wychavon Offices / Pershore Town Hall Wed 1st Oct Tues 21st Oct

Evesham Station Wed 1st Oct Tues 7th Oct

31

Digital Displays Website and Survey

Social Media (Twitter/Facebook) Stakeholder letter

Shrub Hill Station Wed 8th Oct Tues 14th Oct

3 sets of pull ups required

MANNED EVENT LOCATION DATE TIME

The HIVE Wed 1st Oct 10am - 1pm

Evesham Station Wed 1st Oct 4-7pm

St Peters Tesco Fri 3rd Oct 4-7pm

Shrub Hill Station Wed 8th Oct 4-7pm

LEP annual conference, Chateau Impney Fri 10th Oct

Norton-juxta-Kempsey Parish Hall Mon 13th Oct 4-7pm

Pershore Station Wed 15th Oct 4-7pm

St Peters Garden Centre Thurs 16th Oct 10am - 1pm

Wychavon Offices / Pershore Town Hall Tues 21st Oct 10am - 1pm

Consider VMS signs to promote exercise and internal display boards

All information(see objectives) and the opportunity to respond will be available on the County's website Ensure that the exercise is listed on the Corporate Consultation Portal and that front page flags are reserved When: To go 'live' at the start of the exercise Full social media strategy to be implemented at the start of the exercise Letters will be posted directly to minor stakeholders or emailed. Agree final stakeholder list with Project Team In early September. When: Distribute at the start of consultation period

32

Leaflet (complete with survey) Pull ups Costs

Data Entry & Analysing results

10k leaflets to be distributed at the start of the exercise and available at the exhibitions. This will be one of the main methods to enable members of the public to respond. . It will also contain information on the exercise (including the methodology and proposals) Complimentary pull ups to be displayed at the exhibitions The costs of the exercise will be £10k for project management plus production and distribution of materials etc. The costs of the exercise will mostly be for the printing and distribution of materials. Design work £500 Printing leaflets £2,000 Distribution £1000 (TBA in-house) Event material printing £500 Display Boards £1000 Evaluation and reporting £1,000 Advertisement costs £1000 Attendance by technical staff at events £1,000 Area identification £500 Contingency £1,500 Total £10,000

Data Protection It is proposed to use existing resource for data entry. Coding and consistency checks to be agreed within the first week of responses being received. Analysing results and reporting will be undertaken by the BEC Consultation Team.

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