stairway to leadership speaker... · 2018 predictions that an estimated 2.8 million people will be...
TRANSCRIPT
Stairway to Leadership
Helena Field
General Manager, UK Spa Association
UK Ambassador GLOBAL MENTORSHIP PROGRAM
SEEK OUT TALENT
Global Spa Market due to grow an
annual rate of 5.66% from 2017 to 2021.
2018 predictions that an estimated 2.8
million people will be employed by spas
worldwide. An additional 400,000
therapists and 70,000 spa managers will
be needed by 2020!
• We cannot afford to be picky
• Take a chance on potential talent
• Plan their career pathway
WHAT MAKES A GREAT LEADER
Today’s leaders should be globally aware, innovative, experienced in the business, and ready to make decisions quickly and with rigor.
Deloitte Trend Report
PREPARE OUR FUTURE LEADERS
The Industry is evolving and we must support and develop our future leaders to be prepared for this
• Mentoring and coaching
• Keep up with industry trends
• Teach business skills
• Inspire confidence
THE FUTURE OF WELLNESS AT WORK
Research reveals that it’s not wellness programs that boost worker health and
productivity –it’s whether employees identify that company
as genuinely “caring”;New approaches needed as unwellness at
work now costs the U.S. $2.2 trillion annually, or 12% of GDP
Global Wellness Institute Report
NURTURE OUR CUSTOMERS. NURTURE OUR STAFF.
Remember the Industry we
work in, use the tools we
have as Spa and Wellness
professionals to inspire a
different kind of Leadership.
• Staff wellness programs
• Work life balance
• Leaders who inspire
CHANGE IS COMING
The NHS is groaning under the weight of
patients with mental and physical problems and
yet here we are in the Spa and Wellness
Industry with the means and expertise to help
and prevent a lot of these issues.
Helena Field
LEADING THE WAY IN SPA & WELLNESS
‘We need Industry leaders to be pioneers, using the tools we already have in place and innovation, to continually be at the forefront in the battle to optimize peoples mental and physical health.
We are the secondary health service, lets be the first!’
Helena [email protected]@spa-uk.org
Stairway to Leadership
Fanny Martin
Spa Manager at Hotel Barrière Le Fouquet’s, Paris
French Mentor GLOBAL MENTORSHIP PROGRAM
WHY MENTORING
• INCREASE PRODUCTIVITY
• ➤ Provide meaningful feedback in a
constructive manner
• ➤ Design economic incentives
• ➤ Provide training programs and
supports for employees when necessary
• ➤ Educate staff efficiently with
evaluations
WHAT MAKES A GREAT LEADER
Know your collaborators/teammates well
enough, to help them grow in their profession
while assessing the professional maturity of
each for individualizing their goals.
Fanny Martin
PERSONAL GROWTH
• ➤ Collaborate and share on problem-solving
➤ Share expertise
➤ Communicate : dialogue, with full
transparency and frequent interactions
• ➤ Build loyalty and goodwill
➤ Create opportunities for career
development
WHAT CAN I DO TO INSPIRE
By offering new perspectives through my
experiences and sharing tips or ideas.
By sharing my vision and business strategy for
the Spa in the long term to involve them in all
changes
Fanny Martin
LEADERS IN SPA AND WELLNESS
“Managers need more time to explore new ideas. Have skills,
personality and ability to attract and diversify new talent. The
desire to join team and ideas, and especially the ability to
work together while simultaneously meeting the
management’s and guests’ expectations.”
Fanny MARTIN
GLOBAL MENTORSHIP PROGRAMINIT IATIVE OF
THE GLOBAL WELLNESS INSTITUTE
Learn about MENTORSHIP
with lots of useful resources &
links to REGISTER online.
Take this opportunity to boost
your career!
https://www.mentorshipevidence.com/
GLOBAL MENTORSHIP PROGRAMINIT IATIVE OF
THE GLOBAL WELLNESS INSTITUTE
https://GMPapp.org
Register at no charge
on the GMP App
as MENTOR (+5 years exp)
or MENTEE (+2 years exp).