staffing. training. safety. payroll · what is interactive online training? “tell me, i’ll...

Interactive Online Training2019/2020Training Resource & Skills Portal

Staffing. Training. Safety. Payroll

WHAT IS INTERACTIVE ONLINE TRAINING?

“Tell me, I’ll forget. Show me, I’ll remember. Involve me, I’ll understand.” Our interactive training will boost engagement, motivate learners and increase interest, which will result in a differentiated learning experience, learners become PART of the training process, other than watching time-consuming videos for hours.

Note: Since most online skills portals are developed for the American and international market, our course content has been adapted for the South African consumer market.

HIGH QUALITYFUN & ENGAGING CONVENIENT & EASY

Quality content, interactivity, the way course materials are

presented and paying attention to the overall learner experience ensures a high-quality course.

Interactive learning technology gives learners the freedom to decide on how they are going

to approach their learning, leading to fun, enjoyable, and an

engaging learning process.

Balancing the demands of work and home alone is not an easy task. Online learing allows you

to learn from home, at work and on the road.

THE BEFEFITS OF INFORMAL TRAINING

• Addresses workplace skills needs or career development.

• Rapid learning, short interactive courses ranging between 2 - 8 hours per course.

• Flexible learning. Learn from home, at work and on the road.

• Save up to 90% of normal training costs, compared to classroom training.

• CPD (Continious professional development) aligned.

• Enjoyable, fun and engaging interactive learning.

• Can make up 15% of recognised spend for BEE skills element.

• Can help the achievement of numerical goals in terms of the Employment Equity Act.

• Training reports confirming participation, completion and training spend per learner.

• Course content adapted for the South African consumer market.

THE BENEFITS OF INFORMAL TRAINING

OUR STUDY FIELDSOUR STUDY FIELDSOUR STUDY FIELDSOUR STUDY FIELDS 2018/2019

FUNDAMENTALWORPLACE SKILLS

CUSTOMERSERVICE

COMPLIANCECOURSES

MICROSOFTOFFICE SKILLS

HUMAN RESOURCESSKILLS

OCCUPATIONALHEALTH & SAFETY

MANAGEMENTSKILLS

LIFESKILLS

SMALL BUSINESSSKILLS

MARKETINGSKILLS

ENTRY LEVELSKILLS

AUDITREGULATIONS

SELLINGSKILLS

PERSONALSKILLS

EMPLOYMENT LAWSKILLS

WORKPLACE SKILLSWORKPLACE SKILLS

Performance management includes activities which ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an employee.

In-house training is oftentimes the most economical solution. Internal training offers employees advantages to an external training program or seminar. Training transfer occurs more naturally and employees cement learning.

Use Online Academy as a Training and HR portal to use as a platform for flexible access, improved communication and share real time information without requiring any software.

The learning and development you undertake in order to carry out a current role or move into a new one. It’s good to be proactive in order to: develop your current role, achieve greater satisfaction and effectiveness in your current work.

Performance Management

Inhouse Training Facilitation

Online HR / Training Portal

Personal Development Plan

The greatest advantage of self-study is the independence it offers. Studying alone allows delegates to concentrate on their study at their highest level. Self-study proves to be effective in developing the ability to be independent.

Self Study Advantage

INTENDED USE

CUSTOMISATION BENEFITS (ONLY for Corporate Clients)

Styled according toyour company brand

Personal user loginprofiles

Resources menu tab for internal use

Include internalcourses alternatively

Personalise company name & colours.

Add menu tabs

Customised banners

xxx

• 30 min - 1 hour of learning

• 1 - 2 modules per course

• Valued from R450 p/course

• 2 - 4 hours of learning



• 5 - 8 hours of learning



BITE SIZE

SHORT COURSE

FULLCOURSE

Our study fields are categorised according to duration: Bite-size, Short course and Full course. Course duration is determined by the amount of modules within a course. One module can take between 30 minutes and 1 hour to complete. Upon completion of a short or full course, a learner will be issued with a certificate of completion.

OUR TRAINING APPROACH

Our interactive online courses are specifically designed to engage the learner with the content. Each course, no matter which level, will challenge the learner through interaction, question and answering, scenarios and case studies. Each course module will present outcome-based objectives achievable upon completion.

ASSESSMENTS & SETTING STANDARDS

FORMATIVE ASSESSMENTS

SUMMATIVE ASSESSMENTS

CERTIFICATE OF COMPLETION

• Self-assessments

• Case studies

• Activities

• Group discussion

• Reflection

• Outcomes-based

• Multiple choice

• Content-related

• 80% pass mark

• 3 attempts

• Printable PDF

• Training hours

• Modules completed

• Date achieved7

VERIFIABLE CPD

Our courses are deliberately developed

based on hourly learning methodology.

Several of our courses can be expected to

advance a person's professional development

in their relevant practice or industry.

Certificates are issued on completion of

each short course.

Certificates reflect the content of the course

as well as the CPD hours completed.

ENTRY JUNIOR INTERMEDIATE

• Learners with no knowledge on the subject.

• Learners with little to no workplace experience.

• Blue collar workers, labour workers

• Learners with limited knowledge on the subject.

• Learners with 1-2 years' workplace experience.

• • Junior employees, new

entrants to the corporate environment

• Learners with fundamental knowledge on the subject.


• Junior Managers, Team Leaders, Middle Manage-ment.

Level 01 Level 02 Level 03

1 2 3ADVANCED

• Learners with extensive knowledge on the subject.


• Senior Managers, Directors, Lead Staff

Level 04

4

It is vital that you select the short course best suited to your experience level. If you enroll for a course that is not suited to your expe-rience level, you may experience frustration and dissatisfaction as the training methodology is different throughout all levels.

SHORT COURSE LEVELS

WORKPLACE AND GENERAL SKILLS

FUNDAMENTAL WORKPLACE SKILLSFundamental Workplace Skills - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Planning Career Development Presentation Skills

Assertiveness & Self-Confidence Meeting Management

Business Etiquette Public Speaking Skills

Time Management Interpersonal Skills

Professionalism in the Workplace - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Professionalism: Overview Workplace Relationships

Handling Difficult Situations Telephone & Cell Phone Etiquette

Communicating Professionally Netiquette

Dressing Professionally Diversity in the Workplace

Professional Communication Skills - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Communication Basics Communicating in Writing

Communicating in Person Negotiation, Persuasion & Influence

Managing Meetings Difficult Communication Situations

Professional Presentations Understanding Others Better

Time Management - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Basics of Time Management Organising your Work

General Time Management Tools Overcoming Procrastination

Prioritizing your Work Time Management Challenges

Scheduling your Work Time Management Tips

Team Management - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Team Management Basics Motivating your Team

Improving Team Effectiveness Rewarding & Engaging People

Developing your Team Performance Management

Coaching your Team Difficult Situations

Customer Service Basics - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Customer Service: Basics Customer Interactions ( Part 2 )

The Customer Experience Customer Loyalty Management

Putting Customers First Customer Relationship

Customer Interactions ( Part 1 ) Building Rapport

WHOShould Attend:

• Young Professionals• New Employees• People Starting a Career• Entrants to Corp Environment• Junior Managers / Supervisors

PURPOSEof these Short Courses:

• Professional Orientation• Workplace Etiquette• Build Workplace Relationships• Effective Communication• Build Customer Relationships

Microsoft Excel Basics - Available

Level 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Introduction to MS Excel Workbook Overview

Performing Basic Calculations Working with Cells and Ranges

Working with Tables Formatting and Visual Effects

Customising Workbooks Printing Preparation

Microsoft Excel Intermediate - AvailableLevel 03: IntermediateDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Customise the Environment Visualing Data with Charts

Complex Formulas PivotTables and PivotCharts

Analysing Data with Functions Inserting Graphic Objects

Organising Datasets and Tables Workbook Appearance

Microsoft Excel Advanced - AvailableLevel 04: SeniorDuration: 8 Hours

Course value: R1750 incl VAT (FREE for corp users)

Formulas and Data Analysis 1 Analysing Statistics

Formulas and Data Analysis 2 Analysing Data with PivotTables

Mathematics, Text and Logic Performing What-If Analysis

Working with Date and Time Automating Excel with Macros

Microsoft Word Basics - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Getting Started with MS Word Inserting Graphic Objects

Navigate Select and Edit Text Controlling Page Appearance

Formatting Text and Paragraphs Proofing a Document

Working with Tables in Word Customising the Environment

Microsoft PowerPoint Basics - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Getting Started with PowerPoint Adding Graphic Elements

Develop a Presentation Adding Tables

Working with Slide Masters Adding Charts

Advanced Text Editing Preparing to Deliver

Microsoft Outlook Overview - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Getting Started with Outlook Manage Contact Information

Working with Outlook Modules Manage Your Calendar

Manage Email Messages Manage Email Security

Organise Your Inbox Customise Outlook

INFORMATION TECHNOLOGY SKILLS

MICROSOFT OFFICE SKILLS

WHOShould Attend:

• Young Professionals• Administrative Staff• Financial Analysts• Credit and Risk Managers• Corporate Finance Staff


• Microsoft Office Orientation• Create Professional Documents• Presentation Delivery• Email Management• Explore Complex Formulas• Analyse Data

Management: Principles - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Management vs Leadership Leadership & Influence

Management Styles Delegating Effectively

Manager Characteristics Decision-Making Skills

Management Tasks Communicating Effectively

Management: Intermediate - AvailableLevel 03: IntermediateDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Leadership Skills Motivating Staff

Training & Development Resolving Conflict

Performance Management Project Management

Employee Engagement Business Ethics

Fundamentals of Project Management - AvailableLevel 03: IntermediateDuration: 5 HoursCourse value: R1750 incl VAT (FREE for corp users)

The Nature of a Project Major Processes & Activities

Basic Project Life Cycle Product, work & cost.

The project manager The Role of Stakeholders

Organisation Structures Project Hierarchies

Performance Management - AvailableLevel 04: SeniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Introduction to Perf Management Performance Reviews

Perf Management System Training & Development

Performance Standards Reward System

PM : Implementation Disciplinary Action

Business Ethics: Overview - AvailableLevel 04: SeniorDuration: 8 Hours


Introduction to Business Ethics Obstacles: Ethical Behaviour

Importance of Business Ethics Making Ethical Decisions

Ethical Culture Whistle-Blowing

Ethical Issues Ethical Policy Development

Diversity Management - Coming SoonLevel 04: SeniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Overview: Diversity Management Cultural Differences

Racism, Sexism and other “isms” Stereotyping & Discrimination

Discrimination and Prejudices Impact on Different Groups

Culture of Equality Overcoming Cultural Problems

PRINCIPLES, OPERATIONAL AND STRATEGIC

MANAGEMENT SKILLS

WHOShould Attend:

• Junior Managers - Level 02• Mid-level Managers - Level 03• Senior Managers - Level 04• Directors - Level 05


• Management Orientation• Develop Leadership Capacity• Increase Planning Ability• Improve People Relationships• Knowledge Growth• Problem Solving• Decision Making

PEOPLE, OPERATIONS & STRATEGIC

MANAGEMENT SKILLSMangement: Principles - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Management vs Leadership Leadership & Influence

Management Styles Delegating Effectivity

Manager Characteristics Decision-making Skills

Management Tasks Communicating Effectivity

Mangement: Intermediate - AvailableLevel 02: JuniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Leadership Skills Motivating Staff

Training & Development Resolving Conflict

Performance Management Project Management

Employee Engagement Business Ethics

Project Management Basics - AvailableLevel 03: IntermediateDuration: 5 HoursCourse value: R1250 incl VAT (FREE for corp users)

The Nature of a Project Major Processes & Activities

Basic Project Life Cycle Product, Work & Cost

The Project Manager The Role of Stakeholders

Organisation Structure Project Hierarchies

Performance Management - AvailableLevel 04: SeniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Introduction Performance Reviews

Performance Man System Training & Development

Performance Standards Reward System

Implementation Disciplinary Action

Business Ethics - AvailableLevel 04: SeniorDuration: 8 HoursCourse value: R1750 incl VAT (FREE for corp users)

Introduction Obstacles

Importance of Ethics Making Ethical Decisions

Ethical Culture Whistle-blowing

Ethical Issues Ethical Policy Development

Change Management - Coming 2020Level 04: SeniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Introduction to Change Clearnig up Myths

Recognise the Need Types of Changes

Recommending Change Present your Plan

Implementing Change Communicating Change

GROWING YOUR BUSINESS

MARKETING SKILLSRainmaking Skills - AvailableLevel 04: SeniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Rainmaking Basics Rainmaker Toolkit

What Rainmakers Know Rainmaker Selling Tactics

What Rainmakers Think Client Satisfaction

What Rainmakers Do Rainmaking Tips

LinkedIn for Professionals - AvailableLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Introduction to LinkedIn Connections & Endorsements

Building Your Profile Power of Recommendations

Advanced Search Methods Finding Employees

Growing Your Network Market Yourself/Business

Social Media Basics - AvailableLevel 02: JuniorDuration: 4 HoursCourse value: R1250 incl VAT (FREE for corp users)

Introduction to Social Media The Basics of Posting

Introduction to each Platform The Basics of Boosting

SM Marketing Strategy Advertise your Product/Service

Creating a Content Plan The Do's and Don'ts

Social Media Intermediate - Coming NovemberLevel 04: IntermediateDuration: 2 HoursCourse value: R875 incl VAT (FREE for corp users)

Overview: Facebook Insights Reporting: Posts

Reporting: Likes Reporting: People

Reporting: Reach Reporting: Video

Reach vs Engagement LinkedIn Analytics

Building & Growing Your Practice - Coming 2020Level 04: SeniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Choose Clients Wisely Networking Basics

Develop Your Personal Brand Growing Referrals

Building Trust Basic Selling Skills

Pricing & Packaging Promotion & Advertising

Personal Branding - Coming 2020Level 04: SeniorDuration: 5 HoursCourse value: R1250 incl VAT (FREE for corp users)

Understanding Personal Branding Communicating Your Brand

Knowing Your Brand Online Personal Branding

Knowing Your Personal Niche Personal Branding Tips

Targeting Your Audience Personal Branding Mistakes

WHOShould Attend:

• Junior Managers• Mid-level Managers • Senior Managers • Directors


• Orientation to Marketing• Business Growth• Business Development• Increase Positioning• Increase Awareness Levels• Aquire Key Marketing Skills• Build Client Relations

CONTACT, MANAGE AND GET AHEAD

SELLING SKILLS

WHOShould Attend:

• All Sales Staff• Sales Managers• Marketing Staff• Management Staff• All Professionals


• Increase Sales / Turnover• Orientation to Sales• Business Growth• Business Development• Increase Sales Efficiency• Career Growth• Increase Management Skills

The Nature and Scope of Selling - AvailableLevel 02: JuniorDuration: 3 HoursCourse value: R875 incl VAT (FREE for corp users)

The Scope of Personal Selling Basic Selling Tools

Successful Sales People Understanding Client Needs

Types of Selling Effectiveness in Selling

Selling Basics: Types of Selling - AvailableLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Traditional Selling Methods One-on-one selling

Selling in Team Door-to-door selling

Modern Selling Methods Cross-selling

Basic Selling Tools Online sales

Selling Intermediate: Prospecting - AvailableLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Attracting the Right Clients Handling Objections

Client Engagement Closing the Sale

Uncovering Needs Negotiation Techniques

Presentation After Sales Service Tactics

Negotiation Skills - Coming 2020Level 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Why People Negotiate Negotiation Techniques

Negotiation Styles Winning proposals

Price Negotiations Minimizing Lost Proposals

Low-cost, High-value Concessions Increase your Closing Rate

Sales Management - Coming 2020Level 03: IntermediateDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Sales Management Organisation Sales Performance

Recruiting and Selecting Sales Territories, Quotas, Forecasting

Training of Sales Staff Managing a Sales Force

Sales Staff Compensation Sales Management Tools

After Sales Service - Coming 2020Level 03: IntermediateDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Importance of After Sales Difficult Clients & Situations

Principles of Effective After Creating a Client Service culture

Interaction & Communication Managing Client Relationships

Human Resources Principles - AvailableLevel 03: JuniorDuration: 5 HoursCourse value: R1750 incl VAT (FREE for corp users)

Organisational Structure Task Content Environment

Performance Environment Career Management

Training & Development Industrial Relations

Social Responsibility Compensation & Benefits

Mentorship and Coaching - AvailableLevel 04: SeniorDuration: 8 Hours


Basic Processes of Men- Relationship Management

Introduction to the Organi- Involvement in Strategic Activity

Roles and Responsibilities Questioning Techniques

Legislative context of Training and Development

Training & Development - AvailableLevel 03: IntermediateDuration: 4 HoursCourse value: R1750 incl VAT (FREE for corp users)

Assessing Training Needs Training Specifications

Considering Learning Styles Considering Personalities

Planning (Evaluation) Design Materials

Methods of Training Delivering Training

Facilitators Training: Introduction - AvailableLevel 03: IntermediateDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Introduction: Basic Facilitation Facilitation Techniques

The Role of a Facilitator Social and Emotional Factors

Preparation to Facilitate Assess group Work

Facilitate Large Groups Presentation Skills

Conduct a Disciplinary Hearing - AvailableLevel 04: SeniorDuration: 4 Hours


Misconduct Incompetence/ Operations

Procedural Fairness Definition of CCMA

Initiating Disciplinary Action Catagory of Offences

Roles & Responsibilities Suspension of Duty

Staff Selection & Interviews - AvailableLevel 03: IntermediateDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Document Staff Selection Procedures

Advertise for and Shortlist Candidates

Conduct Selection Interviews

Selecting a Candidate for the Position

MANAGING HUMAN CAPITAL

HUMAN RESOURCES SKILLS

WHOShould Attend:

• Mid-level Management• Senior Management• Directors


• HR Orientation• Staff Motivation• Staff Engagement• Develop Policies & Procedures• Enforce Policies & Procedures• Manage Training/Development• Conduct Effective Appraisals• Develop Disciplinary Process

Personal Development - Coming SoonLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)nw

Practical Steps to Personal Development

Personal SWOT Analysis

Reviewing and Revising Personal Development Plans

Career Management Skills

Stress Management - AvailableLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

What is Stress? Symptoms and Triggers.

Stress, Nutrition and Diet

Stress in the Workplace

Avoiding Burnout

nwa

Anger and Agression - Coming SoonLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)nwa

What is Anger?

Anger Management Therapy

Dealing with Aggressions

Recognise Aggression in others

Assertiveness in the Workplace - AvailableLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Why People are Not Assertive

Demands, Criticism and Compliments

Assertiveness Techniques

How to Complain, Effectively

nwa

Emotional Intelligence - Coming SoonLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Self-awareness

Self-regulation or Self-management

Empathy

Social Skills

nw

Living Ethically - Coming SoonLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)nw

Learn to Use Your Moral Compass

Developing Resilience

Humility, Self Control and Patience

Professional Ethics

INVEST IN YOURSELF

PERSONAL SKILLS

WHOShould Attend:

• Blue-collar workers• Administrative Staff• Labour Workers• Staff with no formal training• Entry-level / Junior Staff


• Personal Development• Manage Stress• Handle Criticism• Build Social Skills• Manage your Emotions• Professional Ethics

- Available

Stress Management - AvailableLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Introduction to Stress Management

Stress Nutrition

Reaction to Stress

Manage Stress in the Workplace

Assertiveness in the Workplace - AvailableLevel 02: JuniorDuration: 2 HoursCourse value: R275 incl VAT (FREE for corp users)

Explain the concept of assertiveness.

Learn to say “No”.

Identify the four different styles of communicating.

Behave more assertively.

Assertiveness in your Personal Life - AvailableLevel 02: JuniorDuration: 2 HoursCourse value: R275 incl VAT (FREE for corp users)

Identify and explain different steps to become more assertive.

Identify and understand the myths about saying “No”.

Understand the difference between anger and assertiveness.

Identify different types of behaviour.

Emotional Intelligence - AvailableLevel 02: JuniorDuration: 4 HoursCourse value: R450 incl VAT (FREE for corp users)

The Role of Emotions in Behaviour

Introduction to Emotional Intelligence

Developing Self-Regulation

Understand the relationship between thoughts and feelings

Writing Skills for your Career - Coming OctoberLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Grammar: An Introduction

Common Mistakes in Writing

Writing a CV or Re'sume'

Writing a Cover Letter

Anger and Aggression - Coming 2020Level 02: JuniorDuration: 4 HoursCourse value: R450 incl VAT (FREE for corp users)

What is Anger?

Anger Management Therapy

Dealing with Aggressions

Recognise Aggression in others

Basic Computer Skills - AvailableLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Understand Personal Computers

Setting up your PC

Using Microsoft Windows 10

Working with Software Applications

Mathematics Literacy - AvailableLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Recognise & Compare Numbers Solves Problems in Contexts

Perform Calculations Introduction of Zero

Realistic & Abstract problems Hindu-Arabic system

Calculate Mentally & in Writing Counting and Recording

Typing Skills - Coming SoonLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Home Keys and Correct Finger Positions

Introducing Words and Vowels

Overcoming Mistakes

Ordinary to Excellent Typing

Introduction to the Internet - Coming SoonLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Internet, Extranet, Intranet File Transfer Protocol

Names & Addresses Electronic Mail

DNS Security

WINS Putting it all Together

Workplace Etiquette - Coming SoonLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Workplace Manners

Professionalism

How to be more Productive

How to Dress Appropriately

English Literacy - Coming SoonLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Reading Strategies Organise & Structure Text

The meaning of a text Familiar Text Types

Own Experience and Knowledge Introductions & Conclusions

Interpret and Respond to Text Creative uses of Language

GAIN THE ESSENTIALS

ENTRY LEVEL / BRIDGING SKILLS

WHOShould Attend:



• Increase Technical Skills• Build Communication Skills• Develop Workplace Etiquette• Increase Professional Approach• Build Professional Relationships

- Coming 2020

- Coming 2020

- Coming 2020- Coming 2020

Personal Management - AvailableLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Setting Goals Managing Your Social Life

Developing Yourself Dealing with Stress

Managing Your Time Staying Healthy

Family Management - AvailableLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Family Problem Solving Social Activities

Managing Family Schedules Keeping Your Family Healthy

Working with Software Applications

Career Management - AvailableLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Have a Plan Always Be Prepared

Training and Developing Take Time Off

Find a Mentor

Money Management - AvailableLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Setting Goals Managing Your Social Life

Developing Yourself Dealing with Stress

Investing your Money

Life Orientation / Balance - AvailableLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Contributing to Society Choosing Careers

Environmental Responsibility Study Skills

Democracy and Human Rights Healthy Living

Building Relationships - Coming SoonLevel 01: EntryDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Build Relationships One at a Time Understanding Others

Be Persistent & Patient Be Friendly

Communicating with People

PERSONAL, CAREER AND FINANCIAL

LIFE SKILLS

WHOShould Attend:



• Manage Yourself Professionally• Manage Stress• Problem Solving Methods• Personal Management• Saving and Budgeting• Career Research

- Coming 2020

Basic Accounting Principles - AvailableLevel 02: JuniorDuration: 2 HoursCourse value: R450 incl VAT (FREE for corp users)

The concept of capital Concept of profit

Different types of assets Losses

Liabilities Budgets and savings

Income and expenses Banking

Entrepreneurship: Introduction - Coming SoonLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Being an Entrepreneur Your Strengths & Weaknesses

Different Types of Businesses Training & Development

Role of Entrepreneurship Business Ethics

Entrepreneurial Characteristics Social Responsibility

agemenways.

Starting a Small Business - Coming SoonLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Determine Requirements Long-term Sustainability

Choosing a Business Advertising & Promotion

Product vs Services Basic Market Research

Viability of Business Idea Determine Location

Marketing/Selling Principles - Coming SoonLevel 03: IntermediateDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Identify Marketing Needs Negotiating a Deal

Identify Marketing Solutions Principles of Quoting

Customer Relations Practices Principles of Tendering

Selling Techniques After Sales Service

Basic Human Resources Principles - Coming SoonLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Identify and Plan for HR Needs Basic Skills Survey

Implement Human Resources Selection and Recruitment

HR Policies & Procedures Disciplinary & Grievances

Comply with HR Legislation Recruitment & Retrenchment

Business Plan Development - Coming SoonLevel 03: IntermediateDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Understanding the Elements Understand Legal Compliance

Compile Organisational Structure Business Plan Structure

Identify Resources/Information Business Ownership

Compile Business Plan Plan Marketing/HR/Finance

NEW VENTURE CREATIONENTREPREURSHIP/ SMALL BUSINESS SKILLS

WHOShould Attend:

• Small Business Owners• Startup Companies• Blue-collar Workers• Labour Workers• Staff with no formal training• Entry-level / Junior Staff


• Learn the basic skills required• Understand the needs required• Understand the basic

resources required• Learn to develop a business

plan• Structuring business approach

- Available- Coming 2020

- Coming 2020 - Coming 2020

- Coming 2020

NEW VENTURE CREATION

ENTREPRENEURSHIP/SMALL BUSINESS

Health and Safety Induction - AvailableLevel 02: JuniorDuration: 4 Hours


Introduction to the OHS ACT Responsibility of the Employee

Responsibility of the Employer Responsible Members

Regulations of the OHS ACT Accident/Incident Procedures

Reporting Structure Personal Protective Equipment

Health and Safety Representative - AvailableLevel 02: JuniorDuration: 4 Hours


Introduction to the Occupational Health & Safety Representative

Appointing an Occupational Health & Safety Representative

Incident Investigation and Reporting

The Health and Safety Committee

First Aid and Life Support: Basics - AvailableLevel 02: JuniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Principles of Emergency Care Explain and Manage Shock

Preperation for Emergencies Conduct Assessments

Assess & Manage an Emergency Indentify Injuries or Ilness

Emergency Life Support Recording Incidents

First Aid and Life Support: Intermediate - AvailableLevel 03: IntermediateDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Principles of Emergency Care Explain and Manage Shock

Preperation for Emergencies Conduct Assessments

Assess & Manage an Emergency Indentify Injuries or Ilness

Emergency Life Support Recording Incidents

SHEQ Management - Coming SoonLevel 03: IntermediateDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

The Basic Principles of Environmental Management

The Tools used for Environmental Management

The Basics of Environmental Law

Approaches used to Manage Environmental Issues and Concerns

Supervise Health & Safety - Coming SoonLevel 03: IntermediateDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Demonstrate and Understanding of H&S on a Construction Site

Explain Hazards in Construction Work Areas

Coordinate First Aid Resoucres in case of Emergency

Develop and Implement a H&S Site Plan

INDUSTRIAL FOCUSED OHS

OCCUPATIONAL HEALTH & SAFETY

WHOShould Attend:

• All Staff• Management Staff• Supervisors• Labour Workers


• Understand the OHS ACT• General Administration• Identify Risks & Danger• Incident Investigation• General OHS Duties• Reporting & Risk Assessment

- Coming 2020

- Coming 2020

BUILD YOUR COMPANY AND YOUR PERSONAL BRAND

PERSONAL BRANDING

Corporate Culture - AvailableLevel 02: JuniorDuration: 5 HoursCourse value: R1250 incl VAT (FREE for corp users)

Introduction to Corporate Culture

The Work Environment

Introductions in Business

Telephone Etiquette

Effective Business Communication

Professional Manners & Etiquette - AvailableLevel 02-03: Junior & IntermediateDuration: 5 HoursCourse value: R1250 incl VAT (FREE for corp users)

Table Etiquette

Plan an Event

Types of Business Events

More on Etiquette with Food and Drink

Travel and Hotel Etiquette

Develop a Winning Attitude - AvailableLevel 02: JuniorDuration: 5 HoursCourse value: R1250 incl VAT (FREE for corp users)

Your attitude determines your legacy

Gain a habit of learning

Developing Self

Change Management

Setting your Goals

Reception Basics: The Office Area - AvailableLevel 02: JuniorDuration: 3-4 HoursCourse value: R875 incl VAT (FREE for corp users)

Monitor the Maintenance of the Reception Area

Housekeeping and Inspections

Monitor the Presentation of the Reception Area

Monitor the Implementation of Security Procedures

Know how to treat visitors

WHOShould Attend:

• Junior staff• New entrants to corporate• Marketing Managers• High Contact Staff


• Image consultancy• Personal branding• Professional approach• Corporate and world culture• Professional presence• Good habits

Employment Equity Act 55 of 1998 - AvailableLevel 04: SeniorDuration: 3 HoursCourse value: R875 incl VAT (FREE for corp users)

Objectives of the Act and Designated Groups

Discrimination and Sexual Harassment

Obligations of the Employment Equity Act

Employment Law Princples Part 1 - AvailableLevel 04: SeniorDuration: 2 HoursCourse value: R450 incl VAT (FREE for corp users)

Employment Law and the Employment Relationship

Contracts of Employment

Employment Law Princples Part 2 - AvailableLevel 04: SeniorDuration: 2 HoursCourse value: R450 incl VAT (FREE for corp users)

Non-standard Employment Contracts

Collective Agreements and Collective Bargaining

Corrective Discipline - AvailableLevel 04: SeniorDuration: 2 HoursCourse value: R450 incl VAT (FREE for corp users)

Managing Workplace Misconduct and Dismissals

Positive Correction

Disciplinary Hearings - AvailableLevel 04: SeniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Introduction to Disciplinary Hearings

Understanding Disciplinary Hearings

Fair Disciplinary Hearings

Manage Incapacity in the Workplace - AvailableLevel 04: SeniorDuration: 4 HoursCourse value: R875 incl VAT (FREE for corp users)

Managing Incapacity: Poor Performance

The Performance Improvement Process

Managing Incapacity: Ill Health, Injury and Disability

IR/ER TRAINING

EMPLOYMENT LAW SKILLS

WHOShould Attend:

• Team Leaders• Mid-level Management• Senior Management• Directors


• To know the rights of both in various circumstances within the employment relationship

• To ensure that poor work performance is implemented and managed effectively

• To know the law of substantive fairness.

PURPOSE, CONSIDERATIONS, DUTIES AND ROLE PLAYERS

COMPLIANCE

WHOShould Attend:

• General Staff• Management Staff• Business Owners• All Professionals


• Compliance Considerations for business owners.

• Defining role players in specific aspects of a business

• Compliance to legal requirements and procedures

• Duties and considerations for Directors of a company

An Overview of the POPI Act - AvailableLevel 04: SeniorDuration: 4 HoursApplication required

The Nature & Scope of POPI Outsourcing Personal Information

Role Players in terms of POPI Transfer of Personal Information

Identify Personal Information 8 Pillars of Compliance

Processing Information Failing to Comply with POPI

Marketing Principles of the POPI Act - AvailableLevel 04: SeniorDuration: 4 HoursApplication required

Introduction to the POPI Act & Personal Information

Processing Personal Information

The Implications of POPI in Direct Marketing

Legal Compliance of the POPI Act

An Advanced look into the POPI Act - AvailableLevel 04: SeniorDuration: 4 HoursApplication required

The Nature & Scope of POPI Liability in terms of POPI

Role Players in terms of POPI The Terms & Conditions of POPI

POPI Compliance: International Steps to Compliance for Business

An Overview of the FICA Act - AvailableLevel 04: SeniorDuration: 4 HoursApplication required

Introduction: FICA Act Conduct a Risk Assessment

Amendmenst & Purpose Seven pillars of FICA Compliance

Who must Comply with FICA Compliance Requirements

Role Players in terms of FICA Failing to comply with FICA

Directors Duties & Liabilities - AvailableLevel 04: SeniorDuration: 4 HoursApplication required

Companies, Directors and Fiduciary Duties

Duty of Care, Skill and Diligence and Liability of Directors

Understand the role of a company director.

Fiduciary duties of a director

Taking your Business Online - AvailableLevel 04: SeniorDuration: 4 HoursApplication required

Compliance Considerations from an E-commerce Perspective

Validity and Conclusion of Electronic Transactions in South Africa

Practical Considerations

WHOShould Attend:







Good Corporate Governance - AvailableLevel 04: SeniorDuration: 2 HoursApplication required

The Legal Framework in Corporate Governance

The Role Players in Corporate Governance

Aspects of Good Corporate Governance

The role of Corporate Ethics

The National Credit Act - AvailableLevel 04: SeniorDuration: 3 HoursApplication required

Introduction to the National Credit Act

The Different Types of Credit Agreements

Role Players in the NCA

Rights and Obligations

BEE : Where to Start - AvailableLevel 04: SeniorDuration: 3 Hours

Application required

Who must Comply?

Legislation

What to look for in a Partner

The Rating Process

The Consumer Protection Act - AvailableLevel 04: SeniorDuration: 4 Hours


Purpose and Application

Right of Equality in Consumer Market

Customers Right to Privacy

Fair and Honest Dealing

The Landlord: What you need to know - AvailableLevel 04: SeniorDuration: 3 HoursApplication required

Making sound financial judgements

Calculating yields and returns

Marketing and finding tenants

Tenancy agreements, deposits

An Overview: Legal Practice Act - AvailableLevel 04: SeniorDuration: 4 HoursApplication required

Overview & Key Changes

Legal Practice Governance Structure

Regulations & Rendering

Professional Conduct and Disciplinary Bodies


COMPLIANCE

WHOShould Attend:







The Trustee: What you need to know - AvailableLevel 04: SeniorDuration: 3 HoursApplication required

Introduction and Basic Concepts

Administrative and Financial Management

Physical Management

Rule Enforcement and Dispute Resolution

An Overview: Security & Cyber Law - Coming SepLevel 04: SeniorDuration: 3 HoursApplication required

Introduction to Cybersecurity

Policy, legislative, regulatory and institutional frameworks

Emerging cybersecurity technology trends

Cybersecurity strategies, training and certifications

Sectional Title Management - Coming OctoberLevel 04: SeniorDuration: 3 HoursApplication required

Introduction to Sectional Titles

Rights in Real Property

Financial Management

Administrative Management

An Overview of the Y.E.S. Initiative - Coming 2020Level 04: SeniorDuration: 4 Hours


The objective of the Y.E.S initiative

The qualifying criteria of the Y.E.S initiative

Eligible persons

Proposed pre-requisites for benefitting from the Y.E.S. initiative

Money Laundering - Coming 2020Level 04: SeniorDuration: 3 HoursApplication required

Understanding Money Laundering

Vulnerabilities of financial institutions

Combating terrorist financing in practice

Management obligations

Employee Termination - Coming 2020Level 04: SeniorDuration: 3 HoursApplication required

Employers’ rights

Final pay and benefits information

Key mistakes to avoid when terminating an employee

Public policy


COMPLIANCE

TRACK THE RESULTS

REPORTING AND ANALYTICS

LOGIN & DURATION REPORT

ENROLMENTREPORT

COURSE COMPLETION REPORT

ROIREPORT

EMPLOYMENT EQUITY REPORT

*CPD REPORT(COMING SOON)

A training program won’t be effective unless you monitor its progress. You will be provided with tracking statistics to help determine the return on investment for your training efforts and establish concrete results.

Succeed HouseThe Momentum Golf Village 2 De Beers AvenueSomerset West, 7130

T: 086 115 1152T: 021 851 3976T: 021 851 5994T: 021 851 [email protected]

VC01201506Online Academy is a trademark of SucceedAcademy

Copyright 2016 SucceedAcademy (PTY) Ltd

Email: [email protected]: +27 (0) 86 100 77 42South Africa

Head Office:Address: 1 Hydro Street, Stikland, Bellville, 7530