staff communications
TRANSCRIPT
BriefingCOMMUNICATIONSStaff
Welcome to your weekly briefingThursday 3rd June 2021
(Front cover image taken at Formby beach, Sefton)
Today’s articles:
1. Message from The Chief Executive
2. Let our stars shine – the PC24 Staff Awards 2021
3. IT Update - Damijan Goljat
4. The tracks of your years
5. Reporting IT incidents on Datix
6.Sefton residents advised to ‘beat the heat’ during heatwave
7. Are You a Manager Looking for On-Line Learning and Support?
8. Volunteers’ Week
9. Chris Krelle – the new Mayor of Prescot
10. Thank you RotaMaster team
11. Sixty seconds snapshot with Lisa Brierley
1. Message from The Chief Executive
I hope you are well and enjoying the warmer weather?
We are starting to see more push towards returning to office-based working. We want to plan
carefully for this, and we also understand that WFH really suits some people.
Over the coming weeks we will be seeking your thoughts on office vs home working and your
teams will be planning how this will work - watch this space!
Stay safe,
Mary
Dr Mary Ryan
Chief Executive
2. Let our stars shine – the PC24 Staff Awards 2021
It’s been a challenging 12 months to say the least so here’s the perfect opportunity for you to
recognise and reward our colleagues and nominate them for one of the PC24 Staff Awards 2021.
Who’s stood out and shone for you, which team has made the difference, the choice is yours.
All of the information that you will need to vote is available here.
The nominations window is open for three weeks only, closing on Friday 11th June, so please do get
involved and let's celebrate all our wonderful staff at PC24!
3. IT Update - Damijan Goljat
As part of our commitment to deliver the best support and work experience to home workers, we are
currently in process of migrating our users from LogMeIn (LMI) to VPN service. The VPN service will
enable anyone with PC24 laptop to be connected to the headquarters systems directly. This will mean
that the S (shared drive) and H (home drive) will now be available from your work device. The clinical
systems, Adastra and EMIS, will also be available for staff to edit Word and Excel documents and
use Outlook desktop application via Office 365.
Some of our staff may feel that they would benefit from a Softphone (PC24 telephone extension at
home). This feature allows users to record phone conversations. Staff would need to gain approval
from their line manager as there is an additional cost involved. If you would like any further details
about this option, please contact us.
Secondly a reminder around when you have recruited a new member of your team, and the IT
logistics regarding equipment and options. Some of the options that are available to you, or your team
may not be available to new staff, due to hardware/software limitations, licencing constrains or
additional costs. Therefore, could you please contact and discuss individual’s IT requirements with the
IT team first, ideally at least two weeks before they join PC24. This will allow sufficient time to set
things up, particularly around the procurement of some devices and systems may take extra time to
organise.
IT Update - Damijan Goljat (continued)
Finally, while we are saying goodbye to LogMeIN system, we are currently working on delivering our
first ever Cirtix implementation at PC24; this will be a world class solution for application and desktop
virtualisation with aim to further modernise our IT estate and provide more flexible ways for remote
working including options for Bring Your Own Device (BYOD).
As always if you have any IT issues or queries can be reported via our dedicated IT Service
desk: https://pc24.atlassian.net/servicedesk/customer/portals
4. The tracks of your years
In last week’s issue we announced that we were compiling a list of your favourite 7 songs to upload
onto Spotify that will be the PC24 soundtrack. Our CEO, Mary Ryan, got the party started and
submitted her tunes which have been added to the playlist here.
So, to remind you all, each week we want one of you to submit your 7 special songs, why you chose
them and your favourite. so that you can tune in and turn off from the world, briefly. Please send your
sounds to the communications team.
This week it’s the turn of Mark Scott, Communications Officer, to share his sounds.
“ 7 songs…I could name 7 million, and still think of more, but following the Spotify etiquette, I've
selected one of the daily plays from last weekend, seems safer that way..enjoy!”
1. Love reign over me – The Who I've been a Who fan since forever and first saw them at Wembley
stadium in 19**. The song is taken from Quadrophenia; great songs, great story and probably the best
album cover ever.
2. Black Dog – Led Zeppelin. Life should never e completely unledded…Jimmy Page, the master.
3. Back in Black – AC/DC. The Aussie riffmeisters that sets heads a-banging.
4. Losing my religion – R.E.M. Always time for some R.E.M. and this is a special tune.
5. London Calling – The Clash. Great band, great tune and again great album cover.
For me, along with the Damned, the best bands from the punk era.
The tracks of your years (continued)
6. There Is a Light That Never Goes Out – The Smiths. The Morrisey/Marr combo was a big part of
my soundtrack to the 80’s. I could have picked more, but this one stands out for me.
7. Stone Cold Crazy – Queen. Freddie Mercury, genius, and the Live Aid performance was a perfect
20 minutes, a group that knew how to rock you.
Favourite, difficult. Another day, another 7 tracks, but I’ll go with The Who, or REM, no Queen, see I
told you it was difficult.
5. Reporting IT incidents on Datix
Recently a number of IT issues have been reported on Datix as incidents. Please be aware that
unless an incident has occurred as a result of an IT issue, this should be reported directly to the IT
Service desk so that the IM&T team can look into resolving the issue right away.
If an incident has been caused as a result of an IT issue, then please report this on Datix, as well as
reporting on the IT Service desk.
The link for the IT Service desk: Login - Jira Service Management (atlassian.net)
If you have any queries, please don’t hesitate to contact the Quality & Governance team
6.Sefton residents advised to ‘beat the heat’ during heatwave
Healthcare professionals and Sefton Council are advising residents to keep cool during the warm
weather, by planning ahead and taking precautions while enjoying the sunshine.
With temperatures up to 25 degrees Celsius forecasted in Sefton this week, people are being
reminded to be aware of the risks of hot weather and to take extra care of themselves and others. You
can find out more about keeping sun-safe here.
7. Are You a Manager Looking for On-Line Learning and Support?
ProjectM is an initiative set up by NWLA for managers where you can join chats
and access support and there is also a range of tool and resources to
help you. Check it out here
8. Volunteers’ Week - The best way to find yourself is to lose yourself in the
service of others.
We are currently celebrating Volunteers’ Week 2021, a time for everyone to say thanks for the
contribution millions of people make across the UK through volunteering. Southport and
Ormskirk hospitals are one of many organisations celebrating the difference volunteers make
and thanking them for all their time and dedication. You can learn more about their volunteering
opportunities here, or simply contact your preferred organisation or charity.
9. Chris Krelle – the new Mayor of Prescot
Congratulations to our very own Chris Krelle who has recently been inaugurated as Prescot
Town Mayor for the year 2021/2022. Chris, Medical Student & GP Trainee Administrator for
PC24 is currently the youngest Mayor of Prescot and the first openly gay one also. Chris, we all
wish you every success for your year in office.
10. Thank you RotaMaster team
We’ve received the following ‘thank you’ from Dr Emily Grace Kendal, LUFT, to the RotaMaster
team.
“I would like to pass on my thanks to the RotaMaster team, for all the communication
updates we get. I've been absent through sickness and have returned to
work with amended duties for the past few weeks, following a relapse in my multiple sclerosis.
Thank you RotaMaster team (continued)
This has left a fair few gaps and cancellations of a lot of my shifts, which the RotaMaster team have
been brilliant about and have been really kind and supportive regarding this.
RotaMaster Update: Please be aware that we will be doing some maintenance on the server
on Monday 7th June at 9:15pm.You will not be able to access RotaMaster, NetMaster or the app
during this time. If you are self-hosted, only NetMaster will be effected. The downtime will be for
1 hour. We are sorry for any inconvenience this may cause.
11. Sixty seconds snapshot with Lisa Brierley
This week we have sixty seconds with our HR Business Partner, Lisa Brierley, Lisa, your 60
seconds starts now!
Q. Where’s the best place that you’ve ever visited?
A. Perth, Australia
Q. Boxset Binger or Film Fan? Which one and what’s your favourite’s
A. Boxset, Game of Thrones
Q. What’s your favourite hobby or interest?
A. I am a Reiki Master and love energy healing and anything to do with Charkras
Q. What’s was your first concert you went to or band that you saw?
A. Girls Aloud
Q. What’s the best book that you’ve read or remains significant?
A. Celestine Prophecy, Healing with Angels - Doreen Virtue
Q. If you could learn to do anything new, what would it be?
A. Kundalini Yoga
Q. What’s the one thing that you cannot do without?
A. My children
Q. How long have you worked at PC24?
A. Since August 2020 - Interim Contract
10. Sixty seconds snapshot with Lisa Brierley (continued)
Q. If you weren’t in the occupation, you are now, what would you have liked to have
done?
A. Police Detective
That’s all for this week everyone. Please remember, if you have anything you would like to
share with your colleagues next Wednesday, please do get in touch before Tuesday.
Best wishes,
The Communications Team.
T: 01512542553 / M: 07818116835
W: www.primarycare.org.uk
T: @PrimaryCare24