st george automotive accreditation module 4 - aml & ctf ... · v description by the end of this...

St George Automotive Accreditation Module 4 - AML & CTF Legislation ecourse

WBC.104.003.0609CONFIDENTIAL

" Co urse Str Jcture

El M St George Aut omotive Acae dit abon Mod el le 4 - AML & Clf Legislation W 1l" ", "l _().-t_IR

StiltU!i: {u","nt Ti.,,, [-6:12:)1 5<0' ': 8(,%

Sl G~urye Aulurllu l ive Atu eJildlru rt MuJul~ 4 - AML & ClF Legi,latlon eccurse

St.tu" No< Attempted

v Descr iption

By the end of th is ... odule you .... ould ha ve .. xplore<l:

8

The Ant i-Mioney laundering and Coun:e r-Terrorism Fi n"ncing (AMUCTF) Act and your ro le "nd responsibilities What doe~ the t~rm -KNow YOur Custcmer- me"n Indentifying Ind ividua ls Idemitti ng Non Individuls

IJ~" lirJ'i"y ... 'Ay~" l

Su,pOc ous Mattero, Suspiciouo Ma tt e", Report i~g and Tipp i~g Off".

AMllegrslation > Menu > but A _ Automotive AcUNht.ltlOll PrOCr.lm

I Introduction

Welcome to the StGeorge and Bank of Melbourne Automotiw and Equipment finaoce AC creditation Program.

This module will introduce you to the Anti-Money lcIundering and Counter-Terrorism Finaocing Act which win impact yoor daily duties and inlefaction with clients-It wi' assist you to meet your legal obligation and avoid possible penalties.

It will take approximately 30 minutes to complete.

You need to (Omp/ete an the activities on the soeen tlefore you «In progress to the next one and pa5~ the 3SSeSsment with a mark of J()()%.

As most legislation is complex, this module has been deslgned to cover only the key featllres of the Anti-Money Laundering and (ounter-Terrorism Financing ACt.

" Co urse Str Jcture

El M St George Aut omotive Acae dit abon Mod el le 4 - AML & Clf Legislation W 1l" ", "l _().-t_IR

StiltU!i: {u","nt Ti.,,, [-6:12:)1 5<0' ': 8(,%

Sl G~urye Aulurllu l ive Atu eJildlru rt MuJul~ 4 - AML & ClF Legi,latlon eccurse

St.tu" No< Attempted

v Descr iption

By the end of th is ... odule you .... ould ha ve .. xplore<l:

8

The Ant i-Mioney laundering and Coun:e r-Terrorism Fi n"ncing (AMUCTF) Act and your ro le "nd responsibilities What doe~ the t~rm -KNow YOur Custcmer- me"n Indentifying Ind ividua ls Idemitti ng Non Individuls

IJ~" lirJ'i"y ... 'Ay~" l

Su,pOc ous Mattero, Suspiciouo Ma tt e", Report i~g and Tipp i~g Off".

AMllegrslation > Menu > but A _ Automotive AcUNht.ltlOll PrOCr.lm

I Introduction

Welcome to the StGeorge and Bank of Melbourne Automotiw and Equipment finaoce AC creditation Program.

This module will introduce you to the Anti-Money lcIundering and Counter-Terrorism Finaocing Act which win impact yoor daily duties and inlefaction with clients-It wi' assist you to meet your legal obligation and avoid possible penalties.

It will take approximately 30 minutes to complete.

You need to (Omp/ete an the activities on the soeen tlefore you «In progress to the next one and pa5~ the 3SSeSsment with a mark of J()()%.

As most legislation is complex, this module has been deslgned to cover only the key featllres of the Anti-Money Laundering and (ounter-Terrorism Financing ACt.

CONFIDENTIAL

I Objective.

By !he end of tli~ mooule you W:lIJld hiM:' explol'{'d:

, rllrk · ~rh l ! .m tnflno1"' I II'VY"

o Too AntH,loner Launderi~ ind (ounter-TerrorislIl ;:inancing (.l.MU[Tf) lit anc ')I)[W

role ond re5porslbil ty.

o VlIhat does the term - (nJ"" Your (u~tolTll'r ' ml'iln.

" Identifying Irdh,llIuals.

o Identifyins Non tndividulh.

o Irlpntify ~n A~prrt

o Suspidol/S Miltten. Smpi:ioU'l ~\attm Rtportirll!; ilnd 'Ti"pln~ off'

WBC.1 04.003.061 0

AMlle.:isJatia1 > 'Ieru ' Uit " _ .wtllmctln Ai;uKrtatlon Prq[liIll

I AMllCTF Act - What is it1

l he Feceral Government paiSed an Anti-Money latnderi~ a'1(\ (ou'te~TEITO'ism Final"(ing (AMI.J(TF) Act in Vl!(fmt~ lOU).

This famed put of iI pa[kall' of AMLJCTF rebros aimfd i!I: i mprovi~ iIld strengthening Australias (urrelt. t.MlICTF system.

ckk tiICI question for more illfo:nnatioo.

o 'MIdLDHoIt!y_d( .. J~ri1I&!

(2) 'M\atcan I do?

o "oMlat is (cunter-Terrorism Finan:ing?

o Wlatcan I do?

J

J ) )

CONFIDENTIAL

I Objective.

By !he end of tli~ mooule you W:lIJld hiM:' explol'{'d:

, rllrk · ~rh l ! .m tnflno1"' I II'VY"

o Too AntH,loner Launderi~ ind (ounter-TerrorislIl ;:inancing (.l.MU[Tf) lit anc ')I)[W

role ond re5porslbil ty.

o VlIhat does the term - (nJ"" Your (u~tolTll'r ' ml'iln.

" Identifying Irdh,llIuals.

o Identifyins Non tndividulh.

o Irlpntify ~n A~prrt

o Suspidol/S Miltten. Smpi:ioU'l ~\attm Rtportirll!; ilnd 'Ti"pln~ off'

WBC.1 04.003.061 0

AMlle.:isJatia1 > 'Ieru ' Uit " _ .wtllmctln Ai;uKrtatlon Prq[liIll

I AMllCTF Act - What is it1

l he Feceral Government paiSed an Anti-Money latnderi~ a'1(\ (ou'te~TEITO'ism Final"(ing (AMI.J(TF) Act in Vl!(fmt~ lOU).

This famed put of iI pa[kall' of AMLJCTF rebros aimfd i!I: i mprovi~ iIld strengthening Australias (urrelt. t.MlICTF system.

ckk tiICI question for more illfo:nnatioo.

o 'MIdLDHoIt!y_d( .. J~ri1I&!

(2) 'M\atcan I do?

o "oMlat is (cunter-Terrorism Finan:ing?

o Wlatcan I do?

J

J ) )

CONFIDENTIAL

I AMUrn Act - What is iH

~ Federal60vemme111 pa;sKi ~n Anti-f,'='rey liundfrilli arrl ((Iunter-Terrorism fhn:ni (J.MJCTf) Actin Ol!(emOOr2006.

""his klrmEd part of a pacXa~e of AML'CTf fefoms aimed at rnprovllR and strefJ!:the'linR Australifscurrtnt .lMU(TF system.

" ( lkk ~acn (I~iIon for more Ifl"ormatlon.

> 'MIat is /ll;ore~ Laundering'

WhPn (rim!"; ~rP revnmirtPl1 fnrfin;lI~i~1 Vlin. rrimm~ IlP"rllo 'rIP,,", IhI' flJn~~ dcrh'Co hom ';I)(h Clines (Le. mJke t'l(l:;C fuw. ;lI)I:c~r Icgitin;l:C) in older t~ uo;c them.

Ifthtyare s:.ICcessrul ~ Go hJ! that, they poten:1a 1'1 surrer!'lO conseQllenm from their mmt ~na a"e tree to enjOy the!' IJl<1lClal pro~s.

<2) What c~n I dor

G Wi ldt iI CouIIL~. -TI'IIU rom Fil ldlllir'l!l

$ WhMc,nldOl

I AMUCTF All - Whalts it'

The FI?d~ral60"ellm~n1 passed CIll\nti-Mlney Laund~r~ and ((IuntH-Te'rcrism fi1ancin~ (A~I.XlF)Act in tea!nb~rlOO6.

Thil formed Part of a PiI,kall~ of AMU~F rrioms ailled at imllllYing and <;tr~nlthe'illi Australia's current ~MJCTf sysll!m .

.!I (lid earn QUI!§lial fOf rr.on! ilform<a.ion.

o .... h.Jt i:i Horn:y liIurdcring,

) .... h&t (~n I dol

Takl'li action to make m)ney laJOdetilli rrore diffICUlt fc,r criminals can help prfvtnl fharxlally 'I1ot ivated ainl!§. ,I. Gt'Ol~ and Bar* of \tilboume I'Iim! mmJ AMUCTF plugl dlUI iu V1dl.t:' il l..luJi 'l!i 'kflllW '!\lUI (UHIIII~! ' ilO'() tUflJtl), d tri~h Y t:'fit:'tti\'t:' i'rIdy tu identlty '/OJfcustomers.nd lTI¥I<lRe the risk 01 mo~v taJfllenng.

o ~hat can I do?

WBC.104.003.0611 CONFIDENTIAL

I AMUrn Act - What is iH

~ Federal60vemme111 pa;sKi ~n Anti-f,'='rey liundfrilli arrl ((Iunter-Terrorism fhn:ni (J.MJCTf) Actin Ol!(emOOr2006.

""his klrmEd part of a pacXa~e of AML'CTf fefoms aimed at rnprovllR and strefJ!:the'linR Australifscurrtnt .lMU(TF system.

" ( lkk ~acn (I~iIon for more Ifl"ormatlon.

> 'MIat is /ll;ore~ Laundering'

WhPn (rim!"; ~rP revnmirtPl1 fnrfin;lI~i~1 Vlin. rrimm~ IlP"rllo 'rIP,,", IhI' flJn~~ dcrh'Co hom ';I)(h Clines (Le. mJke t'l(l:;C fuw. ;lI)I:c~r Icgitin;l:C) in older t~ uo;c them.

Ifthtyare s:.ICcessrul ~ Go hJ! that, they poten:1a 1'1 surrer!'lO conseQllenm from their mmt ~na a"e tree to enjOy the!' IJl<1lClal pro~s.

<2) What c~n I dor

G Wi ldt iI CouIIL~. -TI'IIU rom Fil ldlllir'l!l

$ WhMc,nldOl

I AMUCTF All - Whalts it'

The FI?d~ral60"ellm~n1 passed CIll\nti-Mlney Laund~r~ and ((IuntH-Te'rcrism fi1ancin~ (A~I.XlF)Act in tea!nb~rlOO6.

Thil formed Part of a PiI,kall~ of AMU~F rrioms ailled at imllllYing and <;tr~nlthe'illi Australia's current ~MJCTf sysll!m .

.!I (lid earn QUI!§lial fOf rr.on! ilform<a.ion.

o .... h.Jt i:i Horn:y liIurdcring,

) .... h&t (~n I dol

Takl'li action to make m)ney laJOdetilli rrore diffICUlt fc,r criminals can help prfvtnl fharxlally 'I1ot ivated ainl!§. ,I. Gt'Ol~ and Bar* of \tilboume I'Iim! mmJ AMUCTF plugl dlUI iu V1dl.t:' il l..luJi 'l!i 'kflllW '!\lUI (UHIIII~! ' ilO'() tUflJtl), d tri~h Y t:'fit:'tti\'t:' i'rIdy tu identlty '/OJfcustomers.nd lTI¥I<lRe the risk 01 mo~v taJfllenng.

o ~hat can I do?

WBC.104.003.0611

CONFIDENTIAL

I A'-1UCTF Act - What is it?

The fe:le"al Cil:vemment passNl anAntH-'Ilrey Laurnle"ins: crKi Counter-lerrollSll Rnanung (AJ4.JCTF) Act in D~fmbe' 2006.

This fOrmed pallor a pack. of AML'Clf reforms aimed a Improv\rf! and streng-..henng Aust'alkl'S currem A'1UCTFs)"item. ~ Ckk.och quwian lor rnof" inf"""'tion.

(2) VlIlaI iI MolII'~ L.undering?

~ Wh~t tar I dol

) Vlhat 6 (oUlt~r-Teml"ism Finan:irtt?

T~rr:lrM ortarisatiom need to hidt the nature of their bLSiness' and transa:tiJm (J.e. recei'lir"8 thEir Income ~oj paying tiler expen>es) in crd~r:o :lpI!l'ate sa::ret~

o WhaT (,'IT I dnl

I AMUCTF Act - WhJt is it?

T1e redffi'l GoYl:'mmert pa~~ In Arti Money l4Jn~ing ~nd (ounler TtlTOmm rilln::ins (AMJCTr) Act in uecembH ,000.

T,i~ krmed pIIn of II polckage of ANucr r~f~rm) 5ime:l1t tmprovhg Bnd :;tr~henilisAt.strillia'l current AMUGF sy>l€m , did <loch quatiDn till" mot. nlorm::t ion.

o Willi! is Mon~y l!IUrdwng?

G Whill u nl OO?

o What is (ounte~1errorism FinlnjrB'

WhI'the" cr not tlley no (,luil'lt afterthe iact. :he damale has tefn jone. II is irnp01~nt t~.at ycu 'epOJt irl')' s\lSpiao~ ~ct:ivily. We Mile ;ystems sPPWting Ire Iodgingofrepa1.! lIboJt{ertoliin indi~id Ja ~ Of trilfl~Ktiom to the ,v.oUCTf ~gul .. o-. ;\U)INA~. ~urtterin'onnatlon about Iu!pi(irus matter; lf1C SUSpiCDts manus repcrting is descrbed lal~r n th~ Modu e


I A'-1UCTF Act - What is it?

The fe:le"al Cil:vemment passNl anAntH-'Ilrey Laurnle"ins: crKi Counter-lerrollSll Rnanung (AJ4.JCTF) Act in D~fmbe' 2006.

This fOrmed pallor a pack. of AML'Clf reforms aimed a Improv\rf! and streng-..henng Aust'alkl'S currem A'1UCTFs)"item. ~ Ckk.och quwian lor rnof" inf"""'tion.

(2) VlIlaI iI MolII'~ L.undering?

~ Wh~t tar I dol

) Vlhat 6 (oUlt~r-Teml"ism Finan:irtt?

T~rr:lrM ortarisatiom need to hidt the nature of their bLSiness' and transa:tiJm (J.e. recei'lir"8 thEir Income ~oj paying tiler expen>es) in crd~r:o :lpI!l'ate sa::ret~

o WhaT (,'IT I dnl

I AMUCTF Act - WhJt is it?

T1e redffi'l GoYl:'mmert pa~~ In Arti Money l4Jn~ing ~nd (ounler TtlTOmm rilln::ins (AMJCTr) Act in uecembH ,000.

T,i~ krmed pIIn of II polckage of ANucr r~f~rm) 5ime:l1t tmprovhg Bnd :;tr~henilisAt.strillia'l current AMUGF sy>l€m , did <loch quatiDn till" mot. nlorm::t ion.

o Willi! is Mon~y l!IUrdwng?

G Whill u nl OO?

o What is (ounte~1errorism FinlnjrB'

WhI'the" cr not tlley no (,luil'lt afterthe iact. :he damale has tefn jone. II is irnp01~nt t~.at ycu 'epOJt irl')' s\lSpiao~ ~ct:ivily. We Mile ;ystems sPPWting Ire Iodgingofrepa1.! lIboJt{ertoliin indi~id Ja ~ Of trilfl~Ktiom to the ,v.oUCTf ~gul .. o-. ;\U)INA~. ~urtterin'onnatlon about Iu!pi(irus matter; lf1C SUSpiCDts manus repcrting is descrbed lal~r n th~ Modu e

WBC.104.003.0612

CONFIDENTIAL WBC.104.003.0613

AMl l..I!~latDl1 • ~u • Ex , r .... oluln<mt .... AtrrHl'I~'lm "",,!,,ur

I Identifying Customer1

What is U ti

The nos! inpJrtant Ktion thtt people rrrolYed i1 fillllooal tran5llcicm candc to mininise; theirrh~ cf being wed i , mJney launderlngorurror1>m rn.n:IO& OptfatJOIb IHO "(!'lOW VJlE tU5loner.

URCIN the I.MJ 11 ~ A.'1, we must haY~ aset ofpri1Clpl~ and procedJrtS that enatle; U5 to be reas:lI1a~certainttlat the Mtan~r is wllo theysay they Uf. \hi; is wIlm 1('(( - or 'K1OWYOUf Custoner' (omes h

~ Ok~, .. chJtlllmtoflnd0l.1mo".

This invd ves'

o toU~ctinllclEnllrlCatlon Informabon from the CUitOITe!.

o Ruolvil1jl; discrtpm::ies aboot th~ customer 5 dtnti t r. and

o Subnltthll: the applicatbn and su~ortJnl dO<Urltnts to us br plOU!!iSinS

~OIJ may a:ctSS tile UlUCTf IdentirKiitior "'.atri~ thrcuil'l the ~ealer Portal

K() 1II0W

~ S Y '-- TOIII

I

c

AMI. lE!ilshtion • I'-enu • bit { _ AiJtonotn>e A.(cre<itaton Frocnm

I Customer categories

Thtrl.' are two cateiories that YllU n:>t'd to be aware of vth:!n identihingYOll" clJ'itomer.

" (lid on nch custo_r lHlow fot~ dtKri~tiOOl.

Nrw [u§tome. wll hive to be iderrtlfifd before t~ey (lin receive finllnce.

Not .: Uk Irdudes co-alnliants.

Exnt in)! (urtomers arlO Reneral~ not re'luir!d to fie identified IIgII in as II malter of (ourse, holo'leV{'f toavo d the len£thy validation cfth~ customers ~Ml status thl! Bank h.;~ acopt~d the appro.am of rl' Idl'ntltylng all e:<1'itlng customers

Nott : This indudes co-Ippl canis


AMl l..I!~latDl1 • ~u • Ex , r .... oluln<mt .... AtrrHl'I~'lm "",,!,,ur

I Identifying Customer1

What is U ti

The nos! inpJrtant Ktion thtt people rrrolYed i1 fillllooal tran5llcicm candc to mininise; theirrh~ cf being wed i , mJney launderlngorurror1>m rn.n:IO& OptfatJOIb IHO "(!'lOW VJlE tU5loner.

URCIN the I.MJ 11 ~ A.'1, we must haY~ aset ofpri1Clpl~ and procedJrtS that enatle; U5 to be reas:lI1a~certainttlat the Mtan~r is wllo theysay they Uf. \hi; is wIlm 1('(( - or 'K1OWYOUf Custoner' (omes h

~ Ok~, .. chJtlllmtoflnd0l.1mo".

This invd ves'

o toU~ctinllclEnllrlCatlon Informabon from the CUitOITe!.

o Ruolvil1jl; discrtpm::ies aboot th~ customer 5 dtnti t r. and

o Subnltthll: the applicatbn and su~ortJnl dO<Urltnts to us br plOU!!iSinS

~OIJ may a:ctSS tile UlUCTf IdentirKiitior "'.atri~ thrcuil'l the ~ealer Portal

K() 1II0W

~ S Y '-- TOIII

I

c

AMI. lE!ilshtion • I'-enu • bit { _ AiJtonotn>e A.(cre<itaton Frocnm

I Customer categories

Thtrl.' are two cateiories that YllU n:>t'd to be aware of vth:!n identihingYOll" clJ'itomer.

" (lid on nch custo_r lHlow fot~ dtKri~tiOOl.

Nrw [u§tome. wll hive to be iderrtlfifd before t~ey (lin receive finllnce.

Not .: Uk Irdudes co-alnliants.

Exnt in)! (urtomers arlO Reneral~ not re'luir!d to fie identified IIgII in as II malter of (ourse, holo'leV{'f toavo d the len£thy validation cfth~ customers ~Ml status thl! Bank h.;~ acopt~d the appro.am of rl' Idl'ntltylng all e:<1'itlng customers

Nott : This indudes co-Ippl canis

CONFIDENTIAL

I AMUCTF Infonnation Requirements

tle-e is a sumrrary of th~ informa:iOO we n~ to (01100: from customers Vlhen idertifying them, ~me of t is cerivfd ffllm the a~IX:(I1rs !ubmittl'd information wh 1st other nfomation iscolle:ud.

" fl. ... p.vt! lt>rn In frv1f11't mnrp

Il'II1lvidr ill infrwmill ion

t.on-individua Information ~ I

r\.Irpcse of bu~incss rclatiorship ~

Soure! of 'unds ~ I

Su ur (~ ur NMILII ~ I

Other name(s) - l ndl~lduai ~ I

utller name(s) - NIln InjrYlcual ~ I

Ilenefidal lh\lner(sl ~ I

Set!.la of trust {for standard trusts! ~

l ID Individuals

Identifyi'l!; Individu~l CUrtcm~rs

"Hi, I'm Le III tIlJdiy, - rVB deckled n go Voitll a No\'atsd L~ase a~ part of m)' remullelaton package willl my elmporer. . .no, 1m n)! cunBntl\' a customer"

.--

How would )'ou fe.pond to your eu,tomer?

•

WBC.104.003.0614

Tobccol~

Tobfrolec1i!d

To btcalec1i!d

CONFIDENTIAL

I AMUCTF Infonnation Requirements

tle-e is a sumrrary of th~ informa:iOO we n~ to (01100: from customers Vlhen idertifying them, ~me of t is cerivfd ffllm the a~IX:(I1rs !ubmittl'd information wh 1st other nfomation iscolle:ud.

" fl. ... p.vt! lt>rn In frv1f11't mnrp

Il'II1lvidr ill infrwmill ion

t.on-individua Information ~ I

r\.Irpcse of bu~incss rclatiorship ~

Soure! of 'unds ~ I

Su ur (~ ur NMILII ~ I

Other name(s) - l ndl~lduai ~ I

utller name(s) - NIln InjrYlcual ~ I

Ilenefidal lh\lner(sl ~ I

Set!.la of trust {for standard trusts! ~

l ID Individuals

Identifyi'l!; Individu~l CUrtcm~rs

"Hi, I'm Le III tIlJdiy, - rVB deckled n go Voitll a No\'atsd L~ase a~ part of m)' remullelaton package willl my elmporer. . .no, 1m n)! cunBntl\' a customer"

.--

How would )'ou fe.pond to your eu,tomer?

•

WBC.104.003.0614

Tobccol~

Tobfrolec1i!d

To btcalec1i!d


At.1 l UglSlatiOl'l > ""11J • bit ,J. _ Aulorrot V! A,,:red tlban Pr(grur

110 I ndividua~

Identifying nci'l dual (ustome-s

~l l m Leila MlJ'j1l ~, - I ve decid:ld to !1l 'Nilh ~

1 10 Non- Individuals

Id l'flbtvml llort-lndlvidJal Cus:omm

I'

"H,y th ' r, . m~ mml' i~ rliff Towr::.cod ':l!1d I am the dirc:t()r Of ')p':'edezy I'ty ltc, ~ cou"ier !er~ce. I'm ooki1t to rlnance Ih~ l1ln:h.'I~t cf a mo:Of 11!lIlde. '

110'0\' wOlJld you respond to YOll' customer? REDACTED

£I

J


At.1 l UglSlatiOl'l > ""11J • bit ,J. _ Aulorrot V! A,,:red tlban Pr(grur

110 I ndividua~

Identifying nci'l dual (ustome-s

~l l m Leila MlJ'j1l ~, - I ve decid:ld to !1l 'Nilh ~

1 10 Non- Individuals

Id l'flbtvml llort-lndlvidJal Cus:omm

I'

"H,y th ' r, . m~ mml' i~ rliff Towr::.cod ':l!1d I am the dirc:t()r Of ')p':'edezy I'ty ltc, ~ cou"ier !er~ce. I'm ooki1t to rlnance Ih~ l1ln:h.'I~t cf a mo:Of 11!lIlde. '

110'0\' wOlJld you respond to YOll' customer? REDACTED

£I

J

CONFIDENTIAL

1 10 Non-IndiViduals

IIIp1t tying KnrHnl'li ... lfll;1 (.~m"l"\

Well DonI!, that's correct

I Identifying Agents

Identifying -%gents

n,)m~ i: Cliff

"Helle, rm Jonathon e"enl I JUS1 want to get some informaton on :>ehaf of Elizabeth Gran: She's inu.rested in bE<x:rTWl£ iI

los!!OO on) FimnC() L0030 fo' a two ~ar term .. ."

Hc,w 'II(lJl~ yc1l r~onrt to YOJr nKtompr!

I low \V()ul:l you respond to your customer?


1 10 Non-IndiViduals

IIIp1t tying KnrHnl'li ... lfll;1 (.~m"l"\

Well DonI!, that's correct

I Identifying Agents

Identifying -%gents

n,)m~ i: Cliff

"Helle, rm Jonathon e"enl I JUS1 want to get some informaton on :>ehaf of Elizabeth Gran: She's inu.rested in bE<x:rTWl£ iI

los!!OO on) FimnC() L0030 fo' a two ~ar term .. ."

Hc,w 'II(lJl~ yc1l r~onrt to YOJr nKtompr!

I low \V()ul:l you respond to your customer?

WBC.104.003.0616


AI~ll.@lZ -sJ atiOf1 > Menu > DIt ~ _ AJl.ull uti .. ALu .... 'ld'!II' Pr..,-dll

• Identifying Aeents

Idcntif,ing A~en~

-Helo 1m JonattKrl t:lrent I jlllO.! w;ml h gAt ~II informa~oo on behaH d ElZatJen Grant StMfS inlP.fP.~tAd in hIlmnino:'l Ies_ en II ~inMC(l LellS(! for a two ~ear 191'm.

Haw woud you respCfld toyotX customer?

I Suspicious Matters and Suspicious Matter Reports

StG1'Orge (lnd Ill:' Sallk Jf t.1eOOuITll' IIiNe ~n obligation undfr AMUCTF I~giilatioll to I'Epat AU 5uspkious matters to trw! AtJ,UCTF regulator, AUS"'"RAC.. This o)ligat oneXleoos toall third parties hal act a; their ager«s forcus\omer idfntiflcation.

It i~ lin orera under AMLlCTf le,gisliltbn not to rqI'Ort e 'il.spida.n MtiVi:y or !uspklnJ1 beheviour withil the -~iR'd lUl~n41111' UlU il tid' ~r l h~nLlrlrtl.

Ckk "..:.h \lu.,lulI rUt "',." b ,rUl'''d~UlI.

o Wh,t is II suspidoos n.'!ttel'?

(?) Wh~t aresoTl{'sl5jliciollS matter indicators'

'2) Wh~Lt.d · ti)lJllKUfn

(2) How 00 Ill!9ort a suspicious mattel

(2) 5umm~f)"-ltunn!lout((mes


AI~ll.@lZ -sJ atiOf1 > Menu > DIt ~ _ AJl.ull uti .. ALu .... 'ld'!II' Pr..,-dll

• Identifying Aeents

Idcntif,ing A~en~

-Helo 1m JonattKrl t:lrent I jlllO.! w;ml h gAt ~II informa~oo on behaH d ElZatJen Grant StMfS inlP.fP.~tAd in hIlmnino:'l Ies_ en II ~inMC(l LellS(! for a two ~ear 191'm.

Haw woud you respCfld toyotX customer?

I Suspicious Matters and Suspicious Matter Reports

StG1'Orge (lnd Ill:' Sallk Jf t.1eOOuITll' IIiNe ~n obligation undfr AMUCTF I~giilatioll to I'Epat AU 5uspkious matters to trw! AtJ,UCTF regulator, AUS"'"RAC.. This o)ligat oneXleoos toall third parties hal act a; their ager«s forcus\omer idfntiflcation.

It i~ lin orera under AMLlCTf le,gisliltbn not to rqI'Ort e 'il.spida.n MtiVi:y or !uspklnJ1 beheviour withil the -~iR'd lUl~n41111' UlU il tid' ~r l h~nLlrlrtl.

Ckk "..:.h \lu.,lulI rUt "',." b ,rUl'''d~UlI.

o Wh,t is II suspidoos n.'!ttel'?

(?) Wh~t aresoTl{'sl5jliciollS matter indicators'

'2) Wh~Lt.d · ti)lJllKUfn

(2) How 00 Ill!9ort a suspicious mattel

(2) 5umm~f)"-ltunn!lout((mes

CONFIDENTIAL

, UKk ~arn QIl'5tJon lor IlCr~ lf1onr.atlOlL

' > WIIat io: a W>J;iciOI.s mntl1r'

A SUSPIOOU; natter may relate tCl a Mt(m~r 5 beWIOU', th£1r ccnduct. (I r· tl1lmacoonor ~/en ~ QutIJ alKut a p.oouct ors«v(~ lila: do ... n't >Mm j d~lIlu~' idlt

If :~rf ~ /Net coub: ibOut a aJsmner'S bffiaV our )1 iKtlYlt1 or you 1e£1 vmPlhingk 'jll'l) 001 righr, W, IIp,lln Inlf~ o'I'i.I~rilll'; M~If?rRf[lnrl ""ilh St.Gwlge «the 0, .. ufMeloourne. [ .

:v WI",t <II" WlII~ )l./)1Ji'.il.u:. I'dll~r il(.itdlur~! 1 :v Wlliltl!i a ·tilpl~ orn

:v How do I repat a luspicious matter? l :v Sumll'lary-leamini Out<om£s ~

.,. Clkk • .a. qu."t ion fa mae in'OfmItion.

CD What IS a suspciOll5 rn"tell

) What are !iQmt SmpKious !fatter ind catonl

iuspiciol£ matter IndiGlto~ all'mor~ commonty callec 'red flag;' am some ~ Kao/I1p1~ 01 Vlhat may be seen ItS Sl£PKIJUS behaoliour or ildivlly are: . CUltomer is rehxtarrt to provide propvr idertific~tion or "'-her infomation or

provides inbrmation thaI appears vagLe or falsf. (~tO/l1!r is nerwus or bEcomes agitatKi when -eqU~5till! identity dorum t ntiloon or prwidt~ docummtation thilt i5 defilced, tom or even iI forgery (uSiomer Is asking excessiw questions about polloel and pro<:edll'eS espedally

o What is ... ·t ipping off?

CD How do I report a !Uspioou! matter?

o Sumlllllry-lt)rningOl,.lcomes

r·

WBC.104.003.0618

do~

''''

CONFIDENTIAL

, UKk ~arn QIl'5tJon lor IlCr~ lf1onr.atlOlL

' > WIIat io: a W>J;iciOI.s mntl1r'

A SUSPIOOU; natter may relate tCl a Mt(m~r 5 beWIOU', th£1r ccnduct. (I r· tl1lmacoonor ~/en ~ QutIJ alKut a p.oouct ors«v(~ lila: do ... n't >Mm j d~lIlu~' idlt

If :~rf ~ /Net coub: ibOut a aJsmner'S bffiaV our )1 iKtlYlt1 or you 1e£1 vmPlhingk 'jll'l) 001 righr, W, IIp,lln Inlf~ o'I'i.I~rilll'; M~If?rRf[lnrl ""ilh St.Gwlge «the 0, .. ufMeloourne. [ .

:v WI",t <II" WlII~ )l./)1Ji'.il.u:. I'dll~r il(.itdlur~! 1 :v Wlliltl!i a ·tilpl~ orn

:v How do I repat a luspicious matter? l :v Sumll'lary-leamini Out<om£s ~

.,. Clkk • .a. qu."t ion fa mae in'OfmItion.

CD What IS a suspciOll5 rn"tell

) What are !iQmt SmpKious !fatter ind catonl

iuspiciol£ matter IndiGlto~ all'mor~ commonty callec 'red flag;' am some ~ Kao/I1p1~ 01 Vlhat may be seen ItS Sl£PKIJUS behaoliour or ildivlly are: . CUltomer is rehxtarrt to provide propvr idertific~tion or "'-her infomation or

provides inbrmation thaI appears vagLe or falsf. (~tO/l1!r is nerwus or bEcomes agitatKi when -eqU~5till! identity dorum t ntiloon or prwidt~ docummtation thilt i5 defilced, tom or even iI forgery (uSiomer Is asking excessiw questions about polloel and pro<:edll'eS espedally

o What is ... ·t ipping off?

CD How do I report a !Uspioou! matter?

o Sumlllllry-lt)rningOl,.lcomes

r·

WBC.104.003.0618

do~

''''

CONFIDENTIAL

~ diet elm QlII'stiorl for lI1O(@ilfonr.alion

~ W'lat is a 5tKpidoui mattl!r'

~ WliIl itII! s:Jrre ~uspk: OU5 maner Indl(atcrs~

> W"lat is a 'llPP1r1!l df7

'TiPtilli off' is dsdoSlng to anyone other th~n thi? ..uS-RA( (EO or a memlll'rof l staff of AUSHA( that a IUSJic 0(& matter repOII t\;!s tM>:-n submiltfd or that a suspicie,n on reasonable sroundshas bee' formed (lI1less an exell'ption under the AML'CT;: lesisla~on applies) and it is an offenc~ und~r the At04U(Tf le~is~tion. The offence of,bpi'lg ot" b dtsip1eC \0 to""t Ihllt only AUSTRA(, is tolj cf tnt ~U)J!idl'U'> uldtln

»ow do I report a susplcilu5 rriltlW

Stmmary - !.faming OUtl:om~

Ode urn """"lion fOl ona~ ;nfOlm. lion.

o WlolI: is a W51=iOOus matttr1

o W1aI. are scmI' suspKiousmatter Indi:alO~?

o W1iIl is a ' tppirlt off? J > How do I report a !U!PICJruS matter?

AS S)OI'1 ~s)'OU become aware that something is Jurtnot right' yell neOO to J complete G sus~ic i:lu IIllltter report.oo hnowllrd tc us GS!OOO as possible. This needs to O(CLf tor anv w~nt tetare the exPJV 01 the time period allowed fer oo·mrill im MlhP 'I1<flirinm maliI'I 10 AlI<;TllAf Ill'II1Pr t hl> .... IJ:TF 1/'2 ~I.ltilln Vou mll:it be tiln::full'lOt U 'tip off the (u:;tcm~rwhcn ~bt.lhing ~ddrJono:l informatIOn reqJ ire<l to complet~ the rfport I1Jllol'I'if1!: are some tlilif1ing oue,t lul'l'i \OU ma~ Will'll tOil'ik l ilt wstonl'r

o SlJ'Tlm'f) Lu,mingOLWlmel J

WBC.104.003.0619

d",

rln<;ll

CONFIDENTIAL

~ diet elm QlII'stiorl for lI1O(@ilfonr.alion

~ W'lat is a 5tKpidoui mattl!r'

~ WliIl itII! s:Jrre ~uspk: OU5 maner Indl(atcrs~

> W"lat is a 'llPP1r1!l df7

'TiPtilli off' is dsdoSlng to anyone other th~n thi? ..uS-RA( (EO or a memlll'rof l staff of AUSHA( that a IUSJic 0(& matter repOII t\;!s tM>:-n submiltfd or that a suspicie,n on reasonable sroundshas bee' formed (lI1less an exell'ption under the AML'CT;: lesisla~on applies) and it is an offenc~ und~r the At04U(Tf le~is~tion. The offence of,bpi'lg ot" b dtsip1eC \0 to""t Ihllt only AUSTRA(, is tolj cf tnt ~U)J!idl'U'> uldtln

»ow do I report a susplcilu5 rriltlW

Stmmary - !.faming OUtl:om~

Ode urn """"lion fOl ona~ ;nfOlm. lion.

o WlolI: is a W51=iOOus matttr1

o W1aI. are scmI' suspKiousmatter Indi:alO~?

o W1iIl is a ' tppirlt off? J > How do I report a !U!PICJruS matter?

AS S)OI'1 ~s)'OU become aware that something is Jurtnot right' yell neOO to J complete G sus~ic i:lu IIllltter report.oo hnowllrd tc us GS!OOO as possible. This needs to O(CLf tor anv w~nt tetare the exPJV 01 the time period allowed fer oo·mrill im MlhP 'I1<flirinm maliI'I 10 AlI<;TllAf Ill'II1Pr t hl> .... IJ:TF 1/'2 ~I.ltilln Vou mll:it be tiln::full'lOt U 'tip off the (u:;tcm~rwhcn ~bt.lhing ~ddrJono:l informatIOn reqJ ire<l to complet~ the rfport I1Jllol'I'if1!: are some tlilif1ing oue,t lul'l'i \OU ma~ Will'll tOil'ik l ilt wstonl'r

o SlJ'Tlm'f) Lu,mingOLWlmel J

WBC.104.003.0619

d",

rln<;ll

CONFIDENTIAL

.,. Cic .... ""hqu~<tior rcr ........ Inf<rrr<llibn.

o What is ~ ~lI5piciou! mattN;

o What are som~ SUSPKflUS miltter indicatm?

o WlllIt B. ·tip~in, tiM

o ftow do I report a sUsPoOU! matter!

) summar/- Learning Wtcoml'5

• "uqlrinll' mlttpr; rmyrPlltp In iI 1J<tnmPr"MJivily m 1"h""iour • NMR t~1I thI! omomertrnl ) ~JSJliciJUI rrat~er report i! mad~ · Attempted tl.ln;.:lctions l ~pro.ches l hould;)lo;o be reported ' As.k II'IOfe qUfstons I infom~io, t) l.n:It~tond the tl/lflS¥OOn ~nd ensu~ nothing SlSpclousls soh!! or

• FC:~\J'e to '1!iXlrt Is a Ull'llnal oltm(1:'

I Non-complianc!

What I~ th~ ric;k? .. (ikt tadlltem to me out rmr~.

) )

We hd\~ l~dldll!.lI~UIctU"J UUi ~dijUII) Lu guard against the i'lHS iI$OOiltEd With mnnlY laJlMFring antllPrTnri<.m fn;ruiOl

F3ilu~ to mplereent!he rt'QUi'ed cortrols un IeJdto:

I) SUlSlil ntla1 fines up to n .. OI.

o Cl i"llild l ~Ildr~~> imJuJirrg u~ Iv 2 ~dn in 1'1&'1.

o {nfoKeable Ulde rtakinls

o Rn t rk:icm on )'<lUI lIbi il l tD Opelllt! rr~lt.

o t~t profits.

o loss Jf "(tredit.:Jtion for individool deil'crs I cri,inilton ..


.,. Cic .... ""hqu~<tior rcr ........ Inf<rrr<llibn.

o What is ~ ~lI5piciou! mattN;

o What are som~ SUSPKflUS miltter indicatm?

o WlllIt B. ·tip~in, tiM

o ftow do I report a sUsPoOU! matter!

) summar/- Learning Wtcoml'5

• "uqlrinll' mlttpr; rmyrPlltp In iI 1J<tnmPr"MJivily m 1"h""iour • NMR t~1I thI! omomertrnl ) ~JSJliciJUI rrat~er report i! mad~ · Attempted tl.ln;.:lctions l ~pro.ches l hould;)lo;o be reported ' As.k II'IOfe qUfstons I infom~io, t) l.n:It~tond the tl/lflS¥OOn ~nd ensu~ nothing SlSpclousls soh!! or

• FC:~\J'e to '1!iXlrt Is a Ull'llnal oltm(1:'

I Non-complianc!

What I~ th~ ric;k? .. (ikt tadlltem to me out rmr~.

) )

We hd\~ l~dldll!.lI~UIctU"J UUi ~dijUII) Lu guard against the i'lHS iI$OOiltEd With mnnlY laJlMFring antllPrTnri<.m fn;ruiOl

F3ilu~ to mplereent!he rt'QUi'ed cortrols un IeJdto:

I) SUlSlil ntla1 fines up to n .. OI.

o Cl i"llild l ~Ildr~~> imJuJirrg u~ Iv 2 ~dn in 1'1&'1.

o {nfoKeable Ulde rtakinls

o Rn t rk:icm on )'<lUI lIbi il l tD Opelllt! rr~lt.

o t~t profits.

o loss Jf "(tredit.:Jtion for individool deil'crs I cri,inilton ..

WBC.104.003.0620

CONFIDENTIAL

I (ondusion

Th~ .IIMUCTF Act isatout verifyhg th3t (lIStomm aff .... OO t~ey say ttle'l iR Nhkh isvltal to any (u>.omer idmtJfkatlon procedure.

This in'o'Olves: Collection of Iden:ifIClItion inforrr (ltIO~ fmrr the Cll!tOll(r;

• ~ltIl1it1mg theap:JIi(ation and SUJPorting dO{um~nt5 to us for pmcnsin~

• Irrpcrtant -!'lEast Crledl t~1 su~'lingdo:umen1S eg i1J!t deed. ~af1nmhip agreemems proVI!Iei.1 verjf>J the cle:ais you tww ent!ftd 0110 the )Qrere~n ~em

In :tdditior AML'CTf lell:islatim.lso requirEs that y:Ju report "flY W5p ciOIlS mltter. 10 U> eli soon if,; Jl)S~ble whil§! rot 'tippir1!l of" the Witom~r tnot)O lI hiIW doni W.

I Assessment

The nellT. Pine qutstiouw II test ",Nt you have Ifllm! in this m:)(lIle. ~OL ~ed 10 recerve 1(0% to ;utcmlu IycOOlplete thiS mo(UI~.

J' Oklo: ' SUltt" to bogln.

Start


I (ondusion

Th~ .IIMUCTF Act isatout verifyhg th3t (lIStomm aff .... OO t~ey say ttle'l iR Nhkh isvltal to any (u>.omer idmtJfkatlon procedure.

This in'o'Olves: Collection of Iden:ifIClItion inforrr (ltIO~ fmrr the Cll!tOll(r;

• ~ltIl1it1mg theap:JIi(ation and SUJPorting dO{um~nt5 to us for pmcnsin~

• Irrpcrtant -!'lEast Crledl t~1 su~'lingdo:umen1S eg i1J!t deed. ~af1nmhip agreemems proVI!Iei.1 verjf>J the cle:ais you tww ent!ftd 0110 the )Qrere~n ~em

In :tdditior AML'CTf lell:islatim.lso requirEs that y:Ju report "flY W5p ciOIlS mltter. 10 U> eli soon if,; Jl)S~ble whil§! rot 'tippir1!l of" the Witom~r tnot)O lI hiIW doni W.

I Assessment

The nellT. Pine qutstiouw II test ",Nt you have Ifllm! in this m:)(lIle. ~OL ~ed 10 recerve 1(0% to ;utcmlu IycOOlplete thiS mo(UI~.

J' Oklo: ' SUltt" to bogln.

Start

WBC.104.003.0621


AML li!2is1ati01 ' Hl!nu • It,t :' _ AJtOMmIt.<e Al(ft(lllalloo "Oilim

REDACTED (ontinu<!


AML li!2is1ati01 ' Hl!nu • It,t :' _ AJtOMmIt.<e Al(ft(lllalloo "Oilim

REDACTED (ontinu<!


.ML le il;tllation ' N~I'" • tlll t _ .... ta".oti ... Am...:,t.!,.n """ ...

AMl le81Slati Ol1 • M~nll > but ,1. .- oflJtarmti'te f.cuoor.atlon I't~m


.ML le il;tllation ' N~I'" • tlll t _ .... ta".oti ... Am...:,t.!,.n """ ...

AMl le81Slati Ol1 • M~nll > but ,1. .- oflJtarmti'te f.cuoor.atlon I't~m


S\Jbmit


S\Jbmit


AMll.J!giSl~tllln • "mu > boll < _ AolcuorU", lw •• l<l.l .. , """" •• '

REDACTED


AMll.J!giSl~tllln • "mu > boll < _ AolcuorU", lw •• l<l.l .. , """" •• '

REDACTED


Submit

Continu"


Submit

Continu"


L---------::::::::::::::;;;;ecrt..1I'onPrOll1rr , -• Menu ) E:llt AML le~l\ a~

Submit


L---------::::::::::::::;;;;ecrt..1I'onPrOll1rr , -• Menu ) E:llt AML le~l\ a~

Submit


Yes that's correct Continue

Submit



Submit


Continue


Continue


AML legISlation ' ""'nu > un L _ Auto"",\! ..... "':red,t.l"", Pr .... m

Yes thl!Jt's correct Continue


AML legISlation ' ""'nu > un L _ Auto"",\! ..... "':red,t.l"", Pr .... m

Yes thl!Jt's correct Continue


AML legislation ' M'''t) , t.T..L : _ AutOmotIve ~WO'd'totlon ",,111m


REDACTED

" I<!loct the corrKtoptiom DI'1d dd 5Jbmit.

Sllbmil


AML legislation ' M'''t) , t.T..L : _ AutOmotIve ~WO'd'totlon ",,111m


REDACTED

" I<!loct the corrKtoptiom DI'1d dd 5Jbmit.

Sllbmil


REDACTED

.? !>II ... ! u ... "" ",\ UIIli"'''' dloU \.loU. Sul;.,i ~

Yes that's correct Cont inue

AML Legislation > ~nu ,but .. _ , .. tamatlve Aco(!(htllton PrOl",m

Congratulationsi

You have completed the AML Legislat ion module.

You scored

100%


REDACTED

.? !>II ... ! u ... "" ",\ UIIli"'''' dloU \.loU. Sul;.,i ~

Yes that's correct Cont inue

AML Legislation > ~nu ,but .. _ , .. tamatlve Aco(!(htllton PrOl",m

Congratulationsi

You have completed the AML Legislat ion module.

You scored

100%

st george automotive accreditation module 4 - aml & ctf ... · v description by the end of this...

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