ssjcpl 2008 library summit

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STOCKTON - SAN JOAQUIN COUNTY PUBLIC LIBRARY Be an exciting page in the Library’s book of the future! www.stockton.lib.ca.us STOCKTON - SAN JOAQUIN COUNTY PUBLIC LIBRARY BRANCHES Angelou Cesar Chavez Fair Oaks 2324 Pock Lane 605 N. El Dorado Street 2370 E. Main Street Stockton, CA Stockton, CA Stockton, CA Troke Weston Ranch Escalon 502 W. Benjamin Holt Dr. 1453 W. French Camp Rd. 1540 Second Street Stockton, CA Stockton, CA Escalon, CA Lathrop Linden Manteca 15461 7th Street 19059 E. Main Street 320 W. Center Street Lathrop, CA Linden, CA Manteca, CA Ripon Thornton Tracy 333 W. Main Street 26341 N. Thornton Road 20 E. Eaton Avenue Ripon, CA Thornton, CA Tracy, CA Mountain House Mobile Library Training Wheels 579 Wicklund Crossing Central Chavez Library Central Chavez Library Mountain House, CA Serving San Joaquin County Serving San Joaquin County

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These are all the materials that were contained in a 9x12 folder. The set includes the 9x12 press printed folder, the four inserts, and the RSVP invitation to the event. The invitation also had a printed envelope that matched the entire set. The SSJCPL 2007 Annual Report was booklet stapled inside the 9x12 press printed folder. The final product was extremely professional looking. If needed, a hard copy can be shared at an in-person meeting.

TRANSCRIPT

Page 1: SSJCPL 2008 Library Summit

STOCKTON - SAN JOAQUIN COUNTYPUBLIC LIBRARY

Be an exciting page in the Library’s book

of the future!

www.stockton.lib.ca.us

STOCKTON - SAN JOAQUIN COUNTY PUBLIC LIBRARY BRANCHES

Angelou Cesar Chavez Fair Oaks2324 Pock Lane 605 N. El Dorado Street 2370 E. Main StreetStockton, CA Stockton, CA Stockton, CA

Troke Weston Ranch Escalon502 W. Benjamin Holt Dr. 1453 W. French Camp Rd. 1540 Second StreetStockton, CA Stockton, CA Escalon, CA

Lathrop Linden Manteca15461 7th Street 19059 E. Main Street 320 W. Center StreetLathrop, CA Linden, CA Manteca, CA

Ripon Thornton Tracy333 W. Main Street 26341 N. Thornton Road 20 E. Eaton AvenueRipon, CA Thornton, CA Tracy, CA

Mountain House Mobile Library Training Wheels579 Wicklund Crossing Central Chavez Library Central Chavez LibraryMountain House, CA Serving San Joaquin County Serving San Joaquin County

Page 2: SSJCPL 2008 Library Summit

Stockton - San Joaquin County Public LibraryAdministration

605 N. El Dorado StreetStockton, CA 95202

(209) 937-8362 T(209) 937-8683 F

www.stockton.lib.ca.us

MISSION STATEMENT

The Stockton-San Joaquin County Public Librarycreates an environment for connecting people

and ideas by providing residents of all ages with resources to pursue their educational, civic,

business and personal interests.

Page 3: SSJCPL 2008 Library Summit

The richest person in the world, in fact, all the riches in the world couldn’t provide you with anything like the endless, incredible loot available at your local library. – Malcolm Forbes, Publisher of Forbes Magazine

THE VALUE OF PUBLIC LIBRARIES

What is the economic benefit of public libraries? Many people know that public libraries add great value to their communities. After all, anyone can walk in, check out a book to read, borrow a DVD, browse the internet on a public computer, locate needed information in reference books, or participate in programs like family storytimes or adult literacy workshops. All of these services have value and are provided for free to the public.

At the same time, libraries improve community life in many ways. They provide a safe place for children and teens to go after school. They offer services that bring families together and enhance children’s early reading skills. They promote adult literacy necessary for an informed electorate. They are centers of social and cultural activity, a role that can be particularly important in developing communities.

Libraries are also important for the economic health of communities. According to our San Joaquin County research, they promote local economic development and make communities attractive to young families. Established companies use them to get information in trade journals or magazines and to review industry reports. Startup businesses use libraries to conduct product development research and obtain marketing or sales information. Small businesses use libraries to build their knowledge regarding marketing strategies, local demographics and legal compliance issues. In deciding where to live, the availability of high-quality libraries is an important consideration.

How Much Value Does the Stockton-San Joaquin County Public Library Deliver to Local Residents?

Local taxpayers, as well as public and private funders, are increasingly interested in understanding the economic

benefits of libraries. While many types of library benefits – such as their contribution to community quality of life and local economic development –are difficult to measure and quantify, Harder+Company Community Research has calculated the value of library collections as well as the value of library services provided directly to individuals who use the library.

THE VALUE OF LIBRARY COLLECTIONS

Stockton-San Joaquin County Public Libraries have large and diverse collections that have a significant market value. Preliminary results of the analysis conducted show that the collections of local libraries are valued at more than $23.9 million. San Joaquin County spends less per capita on library materials than most other Central Valley counties and substantially less than the state average.

THE VALUE OF LIBRARY SERVICES

Beyond the worth of library collections, libraries provide great value to users through:

Circulation of books, music, videos and other zmaterials; Reference transactions performed by librarians z(i.e., information requests);Provision of library programming for children, teens zand adults; andAccess to electronic services, including the zInternet.

ECONOMIC PLANECONOMIC PLAN

Page 4: SSJCPL 2008 Library Summit

In the analysis, each of these services was assigned a market value. The assigned value, which was based on established studies within the field of library valuation, was then multiplied by the number of uses of each of these services by local residents. Preliminary results of the analysis conducted show that the market value of library services provided in 2007 exceeded $49 million.

RETURN ON INVESTMENT

Public libraries are primarily funded with local and state tax dollars. As a result, it makes sense to ask “How much value does the library deliver to local residents relative to the local tax funding it receives?” In fiscal year 2007, Stockton-San Joaquin County Public Libraries received state and local tax revenues totaling $12.9 million. Preliminary results of the analysis conducted show that this public investment generated library services valued at $49.3 million. Each tax dollar generated an estimated $3.81 in services, an almost 4-to-1 return on public investment. While this is an excellent rate of return for any investment, statistics show that San Joaquin County still lags behind in literacy rates, ranked 42 out of 58 in California.

CONCLUSION

Libraries are a good investment. Our findings show that county investment in public libraries generates significant returns. Libraries also provide economic benefits beyond services to direct users that are important but difficult to quantify, such as community quality of life and economic development. Interviews show how local businesses and policymakers use the library and what the library can do to further enhance its value for local communities. Based on what we have learned so far, increased investment in SSJCPL will produce even greater economic benefits. It will also support the county’s vital and diverse communities and contribute to the county’s ability to attract and maintain a thriving workforce.

WEBSITES OF INTEREST

International City/County Management Association (ICMA)“Libraries Included in Managers’ Long-Term Sustainability Plans”http://www.icma.org/main/sc.asp?t=0

Public Agenda“Long Overdue: A Fresh Look at Public and Leadership Attitudes About Libraries in the 21st Century”http://www.publicagenda.org/research/research_reports_details.cfm?list=99

The Engaged Library: Chicago Stories of Community Buildinghttp://www.urbanlibraries.org/files/ULC_PFSC_Engaged_0206.pdf

Urban Libraries Council (ULC)“Making Cities Stronger: Public Library Contributions to Local Economic Development”h t t p : / / w w w. u r b a n . o r g / f i l e s / U L C _ P F S C _Engaged_0206.pdf

Page 5: SSJCPL 2008 Library Summit

FACILITIES PLAN

STATE OF THE LIBRARIES

The Stockton-San Joaquin County Public Library currently operates 13 libraries, many of which were built in the 1970s and 1980s. Since then, these library facilities have not been able to keep up with strong growth in the San Joaquin County population. In 1980, San Joaquin County residents had access to nearly 0.5 square feet of library space per person. Today, despite new libraries recently opened in Stockton, Lathrop, and Mountain House, there is less than 0.3 square feet of library space per person.

At the same time, community library use has been on the rise. Predictions that the Internet would render the public library obsolete have proven to be unfounded. In fact, there is growing demand in San Joaquin County for an ever-widening range of services, programs, technologies, and materials that libraries are uniquely able to provide.However, the Stockton-San Joaquin County Public Library’s current facilities significantly limit its ability to meet the community’s library needs.

Analysis of library use patterns in San Joaquin County zreveals that some geographic areas lack sufficient access to a public library. Although they have been well maintained, the older zlibrary buildings are starting to show their age. Some, such as the Troke Library in Stockton, are showing marked wear and tear. Many of the libraries were designed without the power zand data capacity needed for computers and other modern technologies. Infrastructure and design limitations prevent the use zof highly efficient, customer-oriented service models and technologies that would provide more library services per operational budget dollar.

The amount of library space in San Joaquin County is already below generally-accepted library planning guidelines and best practices in library systems in other northern California communities. Without improved and expanded facilities, the overall library space deficit in the county — and challenges to the Stockton-San Joaquin County Public Library’s ability to provide service to the community — will continue to grow as the population increases.

Shelves filled to capacity in Manteca

Historic and projected library service in San Joaquin County

Crowded conditions in Linden

Deterioration at Margaret K.Troke

Page 6: SSJCPL 2008 Library Summit

BUILDING THE LIBRARY

The Stockton-San Joaquin County Public Library needs improved and expanded facilities in order to meet the community’s vision of excellent library service in San Joaquin County. The Library’s new facilities master plan sets a target of 0.4 to 0.6 square feet of library space per capita by the year 2030. This target is based on generally-accepted library planning guidelines as well as best practices in other northern California communities committed to excellent library service, such as Sacramento County and the City of San Jose.

Libraries will be added or expanded based on the projected population of each of six new library service areas in order to make library services more accessible and equitable throughout the county. New resource libraries will be established in each region to support local community branches with additional programs, services, and materials. The Chavez Central Library in Stockton will continue to serve as the system’s flagship — the heart of the Library System.

The next step in the facilities master plan process is the development of strategies for implement ting the recommendations, including funding and phasing options as well as locations and partnership opportunities for building new libraries.

A VISION OF THE FUTURE

The library improvements proposed in the facilities master plan support the service priorities recommended by the Library’s new strategic plan, including the creation and empowerment of readers through expanded programs, services, and collections. New and renovated libraries will all feature a modern operational model that maximizes public service within the Library’s operational budget. New libraries will be sustainably designed for energy efficiency as well as environmental stewardship.

The facilities master plan envisions libraries as dynamic, welcoming places for community members of all ages. Families will use the library together, with something for everyone. Children will enjoy storytelling and other programs. Students will have space and resources for working on homework and group projects. Teens will have space of their own for studying and socializing. Adults and seniors will find comfortable places to sit and enjoy a book or conversation with a friend. Meeting rooms will accommodate library and civic programs as well as a wide variety of cultural, social, and community events. Users’ personal technologies will be supported, as will the Library’s ability to implement new technologies over time. The new libraries will serve the population of San Joaquin County well into the future.

Stockton-San Joaquin County Public Libraryproposed new service areas

Stockton-San Joaquin County Public Librarycurrent and planned service levels

Page 7: SSJCPL 2008 Library Summit

The Stockton-San Joaquin County Library’s first-ever Library Summit is about being proactive, totally embracing long range visioning and strategic planning. The Library Summit is an opportunity for the Library to involve the community in the development of the Library’s goals for the services it provides to its residents.

The Library staff’s intent is to transform a philosophy of service and advocacy that is firmly rooted in a keen understanding of regional needs. The Library Summit is a forum for the Library to take the initiative in using the community’s opinions to develop creative solutions to address city and county issues and concerns through partnerships and collaboration.

In Community Economic Development, the public library is often viewed as an institution that does not bring economic benefits. There is no doubt that public safety, housing, transportation, employment, and education are often the priority. Being considered as a non-economic force is very challenging; this is why hosting a Library Summit on the status of public libraries is vital.

continued on back

HIGHLIGHTS OF THE DAY

Welcome to the Summit

Introductions of Elected Officials

Visioning Presentations

Lunch Served

Discussion of Library Trends

Escorted Tour of theLibrary Experience

WELCOME TO THE SUMMIT

THE STOCKTON-SAN JOAQUIN COUNTY PUBLIC LIBRARY

SUMMIT 2008

Page 8: SSJCPL 2008 Library Summit

The Library Summit is about bringing people of diverse viewpoints together for the purpose of dialogue between and among broad constituencies. Libraries must elicit support and input from everyone, library staff, elected officials, city/county staff, and most importantly the public. The findings and recommendations of the Library’s Strategic Initiatives: Strategic, Facilities Master Plan, Marketing Plan, and Economic Benefit Assessment Study will provide a framework to leverage future library resources and garner support for the public library that will enhance the economic well-being of our city and county.

Thank you for your participation in the Summit and for rediscovering the Stockton-San Joaquin County Public Library as an important asset for the entire community!

Natalie R. RencherDirector of Library Services

Page 9: SSJCPL 2008 Library Summit

STRATEGIC PLAN

STATE OF THE LIBRARIES

Everyday, throughout the Stockton-San Joaquin County Library system, questions are answered, books are checked out, and programs are held. But, we don’t always have time to ask customers how we are doing.

For the past two years, through a series of community meetings and listening sessions, we have taken the time to talk to the community and staff to learn how they view the library and the services provided. Here is some of what we learned:

People applaud the work of the library staff and zare very much aware that the staff is stretched thin trying to meet all the demands and needs of current library users. Customers and staff are concerned about the zunattractive, unappealing, and sometimes dys-functional libraries that are characteristic of the system. Customers and staff are dismayed at the aging ztechnology available in the library and are pessimistic about the library’s ability to keep up with technological innovations.The community has changed tremendously and the zlibrary is either not aware of the changes and needs or has not responded. Many community members who could benefit zfrom current library services are not aware of the services and help the library can provide, have difficulty getting to the library when it is open, or do not believe the library welcomes them.

VISION OF THE FUTURE

When we engaged the community we heard the following hopes and concerns:

Families are the fabric of community life and families need help. Parents need to help their children develop reading and writing skills for success in school.

The youth and children in our communities are underserved and need attention. We need to engage them in community life, and provide opportunities for them to learn, grow, and enjoy life in their own way.

The community’s well-being depends on an educated work force that values continuous learning. Adults, young people, and seniors need help in adapting to and thriving in the dominant knowledge and service economy.

Page 10: SSJCPL 2008 Library Summit

The community’s diverse languages and cultures improve the quality of life for all and are a great resource for learning about the world’s culture and values.

These needs and concerns will drive the library’s services, attitudes, and perspectives for the next 3-5 years. To help the community achieve its vision, the library will concentrate its resources and efforts on achieving three goals:

Creating and Empowering Readers and 1. Creating a Comfortable Place2. Connecting to the Online World3.

THE PLAN FOR BUILDING THE LIBRARY

To keep us on track, we will continue to ask ourselves and the community: Are we making a difference? How well are we meeting the needs of the people we serve?

Engaging the community will be a continuous process for us, but we need you to tell us what you need and want. Encourage your family and friends to connect with the library again.

Page 11: SSJCPL 2008 Library Summit

2/1/06Library Strategic Plan

“Kick O�”CA State Librarian,

Susan Hildreth,General Sta�

Meeting

10/9/06thru

11/6/06Print Online

Surveys

11/6/06The 1st

CommunityPlanningMeeting

12/7/06The 2nd

CommunityPlanningMeeting

2/6/07General

Sta�Meeting

11/23/06The 1st

Sta�Planning

CommunityMeeting

10/16/06thru

10/31/06Community

Forums

May 2006NEW

MobileLibrary

Nov 2006NEW

RiponBranch

Jan 2007NEW

Weston RanchBranch

Oct 07NEW

MountainHouseBranch

Jan 08Stockton

San-JoaquinCounty Public

LibrarySUMMIT

July 07NEW

LibraryHours

2/8/07The 3rd

CommunityPlanningMeeting

5/21/07The 4th

CommunityPlanningMeeting

4/20/07LibraryRe-Org

1/17/07The 2nd

Sta�Planning

CommunityMeeting

3/7/07The 3rd

Sta�Planning

CommunityMeeting

7/5/071st

FacilitiesStake Holder

MeetingStocktonLinden

Thornton

7/19/073rd

FacilitiesStake

Holder MtgMantecaEscalonLathrop

8/20/07Library

AdvocacyMeetingStockton

20/20

11/7/07The 2ndLibrary

AdvocacyMeeting

11/14/07The 3rdLibrary

AdvocacyMeeting

10/9/07Funding &Financing

Meeting withManagement

7/9/072nd

FacilitiesStake Holder

MeetingMtn. House

LathropTracy

7/23/07thru

7/25/07CommunityMarketingInterviews

10/3/07Economic

Bene�tAssessmentPresentation

to Sta�

11/13/07thru

11/15/07MarketingMessaging

FocusGroups

11/15/07Meeting

withConsultants

to PlanLibrarySummit

FROM HERE TO THERE - WE HAVE SUCCESS TO SHARESTOCKTON-SAN JOAQUIN COUNTY PUBLIC LIBRARY

YOUDECIDEVOTER

INITIATIVE2010

Page 12: SSJCPL 2008 Library Summit

YES

Street Address

City

Page 13: SSJCPL 2008 Library Summit
Page 14: SSJCPL 2008 Library Summit

YES

Street Address

City

Page 15: SSJCPL 2008 Library Summit
Page 16: SSJCPL 2008 Library Summit

Amelia Adams Community Partnerships for FamiliesShani Adams Health Plan of San JoaquinDon Aguillard Mayor’s Task Force,People with DisabilitiesDavid Aldis Friends of the Tracy LibraryRobina Asghar Community Partnership for Families of San JoaquinDianne Barth Stockton Unified School DistrictJoni D. Bauer Community Center for the Blind & Visually ImpairedAnita Bautista Filipino American National Historical Society—Stockton Tom Bowe Wenell, Mattheis, BoweSteve Carrigan City of Stockton, Economic Dev. Dept.Dr. Mary Ann Cox-Martin Passport to College, Delta CollegeAdolfo Cruz City of Stockton, Parks and RecreationSteve Escobar City of Stockton, Community Dev. Dept.Jacqueline Flowers County Operated Schools & Programs, SJCOEKathy Franco Retired Library EmployeeLindy Turner Harden Child Abuse Prevention CouncilBeverly Hine Stockton-San Joaquin County LibraryDr. Patricia E. Holder, Ed. D University of CaliforniaSovanna Koeurt APSARADennis Lee Central Valley Asian American Chamber of CommerceBrigitte Long Friends of the Ripon LibraryStuart Long Friends of the Ripon LibraryBobby Magee San Joaquin County Administrator’s OfficeWilliam L. Mather Friends of the Tracy LibraryKathy Miller Downtown Stockton AllianceNancy Mitchell Coldwell Banker Crossroads Real EstateSteve Morales Mayaco MarketingPeggy Morgan Friends of the Ripon LibraryOletha Murry Family Resource & ReferralChris Noll Noll & Tam ArchitectsGloria Nomura Former Stockton City CouncilCarol Ornelas Visionary Home BuildersVince Perrin Friends of the Stockton Public LibraryJohn Reynolds Stockton Shelter for the HomelessKim Scarlata City of Tracy, Parks & Recreation Dept.Lani Schiff-Ross First 5 San JoaquinMario Supnet Charterhouse Center for FamiliesEvelyn Tolbert City of Tracy, City CouncilTerry Torres Filipino American National Historical Society—Stockton Chp.Fred Walkover COMCASTPhilip West Stockton Symphony AssociationCarrie Womack N.A. Chaderjian Youth Correctional Facility

Amelia Adams Community Partnerships for FamiliesShani Adams Health Plan of San JoaquinDon Aguillard Mayor’s Task Force,People with DisabilitiesDavid Aldis Friends of the Tracy LibraryRobina Asghar Community Partnership for Families of San JoaquinDianne Barth Stockton Unified School DistrictJoni D. Bauer Community Center for the Blind & Visually ImpairedAnita Bautista Filipino American National Historical Society—Stockton Tom Bowe Wenell, Mattheis, BoweSteve Carrigan City of Stockton, Economic Dev. Dept.Dr. Mary Ann Cox-Martin Passport to College, Delta CollegeAdolfo Cruz City of Stockton, Parks and RecreationSteve Escobar City of Stockton, Community Dev. Dept.Jacqueline Flowers County Operated Schools & Programs, SJCOEKathy Franco Retired Library EmployeeLindy Turner Harden Child Abuse Prevention CouncilBeverly Hine Stockton-San Joaquin County LibraryDr. Patricia E. Holder, Ed. D University of CaliforniaSovanna Koeurt APSARADennis Lee Central Valley Asian American Chamber of CommerceBrigitte Long Friends of the Ripon LibraryStuart Long Friends of the Ripon LibraryBobby Magee San Joaquin County Administrator’s OfficeWilliam L. Mather Friends of the Tracy LibraryKathy Miller Downtown Stockton AllianceNancy Mitchell Coldwell Banker Crossroads Real EstateSteve Morales Mayaco MarketingPeggy Morgan Friends of the Ripon LibraryOletha Murry Family Resource & ReferralChris Noll Noll & Tam ArchitectsGloria Nomura Former Stockton City CouncilCarol Ornelas Visionary Home BuildersVince Perrin Friends of the Stockton Public LibraryJohn Reynolds Stockton Shelter for the HomelessKim Scarlata City of Tracy, Parks & Recreation Dept.Lani Schiff-Ross First 5 San JoaquinMario Supnet Charterhouse Center for FamiliesEvelyn Tolbert City of Tracy, City CouncilTerry Torres Filipino American National Historical Society—Stockton Chp.Fred Walkover COMCASTPhilip West Stockton Symphony AssociationCarrie Womack N.A. Chaderjian Youth Correctional Facility

To the members of the 2006-2007City and County Community Planning Groups

To the members of the 2006-2007City and County Community Planning Groups

THANK YOU THANK YOU