sroi report card year 8: oct 09 – sep 10. social mission overview sroi report card: year end 2010...
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SROI Report Card Year 8: Oct ‘09 – Sep ‘10
Social Mission Overview
SROI Report Card: Year End 2010
Goals Methods Success Metrics
• Hire couriers and office administrative staff from disadvantaged youth population
• Provide transitional work experience to enable youth to develop employability skills, a resume and a support network
• Enable youth to access the mainstream job market
• Enable youth to stabilize life situation, begin a career path and leave the shelter system
• Recruit youth serving agencies across Toronto
• Provide a real job, not a job training experience
• Establish a supportive management environment
• Assist youth with planning and making next steps regarding housing and employment
• Youth meet or exceed job expectations
• TurnAround helps youth secure next job and establish a career path
• Youth are able to get off and stay off government financial assistance
Financial Performance
SROI Report Card: Year End 2010
2010 Revenue $338,654
Salaries and Commissions $310,000
2010 Grants and Subsidies $0
2010 Operating Profit (Loss) ($21,249)
Cumulative Revenue (over 8 years) $1,878,344
Cumulative Operating Profit (Loss) (over 8 years) ($93,043)
Total (cash) Investment to date $100,000
• Sales fell 5% from 2009 revenue of $356,661
• 150 new customers in 2010
• Entered into partnership with a GTA delivery firm in order to provide clients with a wider range of delivery options.
Financial Metrics
Business Overview
Cumulative Societal Cost Savings (8 years)
2010 Total Societal Cost Savings $ 12, 714
Cumulative Shelter Cost Savings (8 years) $162,066
Cumulative Government Income Support Cost Savings (8 years) $176,805
Cumulative Employment Services Cost Savings (8 years)
$159,754
Total Cumulative Societal Cost Savings (8 years) $498, 625
Social Return on Investment (SROI) 258%
Social Return on Investment
SROI Report Card: Year End 2010
Annual Social Metrics 2010
Total number of people employed (target group) : 11
Number of new hires (target group) 7
% of new hires unemployed at time of hire 100%
% of new hires receiving income supports at time of hire 14%
% of new hires using services from youth agencies at time of hire 100%
Housing situation at time of hire (new hires):
Living with family: 71%
Independently:57%
Couch Surfing:14%
Average age 22
Male % / Female % 82% / 18%
Grade 12: 55% Less than Grade 11: 22% College Diploma: 22%
Reasons for difficulty finding employment:
Employment and Training: 73%
Unstable Housing: 18%
Emotion and mental health issues: 18%
Average tenure: 10.5 months
Target Group Employee Overview 2010
SROI Definitions and Calculations
SROI Report Card: Year End 2010
•Target Group: • The target hire group was drawn from youth (up to 29 years) that worked at TurnAround Couriers for over 2 months (2002 – 2006)
and for over 3 months (2007 – 2010) over a 8 year period. Target hires complete surveys, exit sheets to obtain socio-economic data. Only these hires are considered for cost savings and SROI calculations.
•Total Societal Cost Savings: • Shelter Cost Savings + Government Income Support Cost Savings + Employment Services Cost Savings
•Shelter Cost Savings• Shelter cost savings for a new hire recruited from a shelter is calculated as the average stay for a youth in a Toronto shelter of 4.5
months or 137 days multiplied by the average per diem cost a Toronto youth shelter receives per youth per day from the City of Toronto Housing and Shelter Services of $53 (2005 baseline cost). For SROI reports from 2005 and onwards, an additional 3% is added every year to this base cost to account for inflation, making the 2010 per diem cost approximately $61.
•Government Income Support Cost Savings• Government income support cost savings for a new hire who reported receiving income support prior to being hired at TAC is
calculated as the number of months employed at TAC in a year, multiplied by the cost of income supports for a single person or person with dependants ($585/$1005, 2010) .
•Employment Services Cost Savings• As of 2010: Employment services cost savings for a new hire who reported receiving assistance from community service agencies
prior to begin hired at TAC is calculated as the average duration that youth receive employment services (2.2 months , 2010) subtracted from the average duration for receiving employment services (4 months) and the cost savings of the difference based on the average cost for serving an individual ($1854) (Employment Ontario, Employment Service delivery model for assisted clients).
• Prior to 2010: Youth community service agencies were canvassed in 2005 to determine the annual baseline cost of delivering employment services. Cost estimates were based on annual per head budget estimates given by 4 Toronto -based youth service agencies and an average was taken to account for this baseline cost: $3097 + $1019 + $3000 + $3786 /4 = $2726
• SROI:• Cumulative cost savings to society (over 8 years) / Total investment made to date