srm: leveraging industry standards to reduce complexity ... · to reduce complexity and management...

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SRM: Leveraging Industry Standards to Reduce Complexity and Management CostsAndy Namynanik, Hewlett-PackardJohn Kelly, Hewlett-Packard

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Storage Resource Management (SRM)© 2007 Storage Networking Industry Association. All Rights Reserved. 2

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AbstractStorage networks were introduced to ease issues with backup, improve access rates and availability as well as the efficiency of managing distributed storage. Storage networks also introduced many new layers of abstraction and network resources to manage, thereby replacing the direct application server to storage relationship. This problem was amplified as users were forced to master multiple device managers, fabric managers, performance tools, etc., resulting in a soaring cost of training and administration. A key objective of SMI-S is to reduce complexity and management costs through normalized management of vendor arrays, SAN switches and hosts - all being implemented today in storage management applications. The SMI-S standard-based products are delivering management savings for multiple vendor storage environments today by enabling procurement of best in class products for any particular application, reducing agent proliferation across the enterprise. This, in-turn, reduces the overhead and complexity of managing ever larger amounts of storage per individual by providing the ability to manage all vendors' storage assets from a single management application. Moving forward, rather than all SMI-S users building and maintaining their own management framework, the SNIA is creating a vendor-neutral Technical Working Group to help standardize this work and accelerate the adoption of the standard.

This tutorial will illustrate the end user benefits of leveraging an SRM solution for effective, efficient and centralized management of everyday operational tasks as well as strategic initiatives.

• This tutorial will illustrate the end user benefits being realized through the adoption of industry standards.

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Agenda

• Why SRM?• How is SRM Leveraging Industry Standards?• What Problems Do SRM Solutions Solve?

– Daily operational tasks– Strategic IT initiatives

• Who Benefits from SRM?

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Why Storage Resource Management(SRM)?

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Storage Management Challenges

Application Application Application

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Today’s Solutions

• Point Tools– High Training Costs,

Expertise Limited to Select Few

• Spreadsheets– Inefficient, Error-Prone,

Not Secure• White Boards

– A Recipe for Disaster!

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Business Impact

• Operational and capital costs increase• IT processes and operations are inefficient• Business performance suffers• Data security and legal liability at risk

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SRM:The Storage Management Platform

SAN/Device Mgt.– Topology– Dependency– Fabric mgt.– Array mgt.

Storage Management Platform- Common agent - Common repository - Common user interface

StorageManagement

Enterprise Management Frameworks

NetworkManagement

Server Management

Backup Resource Mgt.– Reporting– Topology– Job event mgt.

Provisioning– Fabric zoning– LUN mapping– LUN masking

File SRM– Aging analysis– Consumption– Policy actions

App. Mgt.– Path mgt.– Performance– Capacity

Change Mgt.– Change log– Auditing– Modeling

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SMI-S in SRM Solutions

• SMI-S compliant SRM solutions provide the following benefits:– Agent less management of Windows infrastructure– Normalized management for all storage systems,

switches and hosts– Device support added quickly, without “shims” or

“translators” to proprietary interfaces – CIM-standard database schema, instead of a

proprietary data model, results in faster administrator ramp-up and less risk of vendor lock-in.

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• Agentless Management of Windows Infrastructure– By leveraging Windows Management Instrumentation

(WMI), Microsoft’s implementation of the Common Information Model (CIM)*

• *Lightweight CIM extensions required to gatherdetailed SAN switch and array details

• Also being added to UNIX operating systems through Pegasus and vendor implementations

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SMI-S in SRM SolutionsAgentless Management Features through WMI

• Automatic discovery of all Windows servers• Detailed configuration information about every server, including vendor, model,

operating system version, installed memory, and CPU• Logical storage volume information, including mount points, physical devices,

drive types and file system types• Disk partition information, including disk partition names, mapped logical volumes,

mapped physical drives, and total capacity• Disk drive information: drive names, SCSI bus info., and mapped disk partitions• Event information associated with each server• Real time, historical, and forecasted capacity information for each logical volume• Real time, historical, and forecasted performance information for various server

and logical disk parameters• Ability to create and apply policies that notify and take action when new resources

are discovered, or capacity utilization thresholds are exceeded• Numerous reports on asset and utilization information, exportable to HTML, XML,

PDF, or Microsoft Excel formats

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• Server Configuration Details– Vendor, model, operating system, version, owner, server name,

processors, cards, and storage volumes


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• Detailed Logical Information– Logical storage volumes, disk partitions and disk drives in each

server


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• Capacity Management– Total capacity, total used, total available, unmounted volume, and

percentage used summary statistics– Volume name, partition type (FAT, NTFS, etc.), total capacity, total

used, available, and percentage used


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• Performance Monitoring– Each server and the logical disks in each server– Processor utilization, physical memory used, free physical memory,

virtual memory used, and free virtual memory


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• Normalized Array Management– Standardized management UI based on SMI-S defined

presentation model– Reduces training and administration time

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• Normalized SAN Switch Management– Standardized management UI based on SMI-S defined


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• Normalized Host Management– Standardized management UI based on SMI-S defined


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What Problems Do SRM Solutions Solve?

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SRM: The Great Enabler

• Assists Daily Operations– Automates discovery, monitoring, reporting, policy actions– Reduces repetitive, manual administration– Moves admin from reactive to proactive management

• Enables Strategic IT Initiatives– Provides planning information and decision support– Accelerates project timelines and reduces costs– Reporting/tracking communicates project success

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SRM Provides Daily Operational Assistance

1. What’s Really In My Infrastructure?2. What Resources Impact My Apps?3. Where Do I Need More Capacity?4. Where Is Performance A Problem?5. How Can I Improve QoS?6. How Can I Reduce Storage Costs?7. How Can I Comply With Audits/SLAs?8. How Do I Align IT Costs With Business?9. How Do I Manage Storage Boundaries?10. How Do I Secure My Operations?

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1. What’s Really In My Infrastructure?

Auto-discovery

Topology visualization

Fabric management

Heterogeneous device support

(active and passive)

Benefits:• Improve

operationalefficiency

• Ensure data availability

• Freedom to buy storage hardware that meets business and budget needs

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2. What Resources Impact My Apps?

SRM Benefits:• Predict impact of

SAN changes on business

• Ensure application availability

Oracle tablespaces

and files

Host mount point, host, HBA, HBA

port

Switch ports and switches

(including ISLs)

Array ports, arrays,

volumes, and disks

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3. Where Do I Need More Capacity?

Application capacity

Host capacity

Switch capacity

Array capacity

SRM Benefits:• Prevent capacity

shortages• Optimize existing

resources• Simplify

consolidation efforts

• Simplify planning

Capacity details and trends for

each resource

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4. Where Is Performance A Problem?

SRM Benefits:• Identify root causes

or performance problems

• Improve service levels

Real-time monitoring of storage

supply chain

SmartGuide™filters for

fast analysis

Monitor all statistics

concurrently

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5. How Can I Improve QoS?

SRM Benefits:• Improve accuracy

and speed of allocating storage capacity

• Accelerate deployment of revenue-generating applications

• Provision ILM tiers through common interface

End-to-end path

provisioning interface

SmartGuide™rules for array, host binding, volume, LUN,

and zone operations

Job scheduler minimizes business impact

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6. How Can I Reduce Storage Costs?

SRM Benefits:• Defer capital

expenditures by reclaiming capacity

• Determine what data can be moved to lower cost storage tiers

• Implement ILM with greater accuracy and speed

Identify old, inappropriate, and duplicate

files

Classify unstructured data for ILM

Monitor end user space

hogs and disk usage by groups

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7. How Can I Comply WithAudits/SLAs?

SRM Benefits:• Identify unprotected

servers, files, and applications

• Pinpoint root causes of backup failure

• Compare and communicate actual performance against backup and recovery service SLAs

Protection dashboard

summarizes distributed

backup health

Backup job success and

failure analysis and SLA

performance

Media pool and backup resource

analysis

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8. How Do I Align IT CostsWith Business?

SRM Benefits:• Align storage costs

with business units that are responsible for them

• Communicate business value of storage infrastructure

• Identify out-of-date storage assets, firmware, and drivers

Asset and utilization-

based chargeback

reports

Detailed asset records with user-defined

fields

Storage tier definitions for

ILM

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9. How Do I Manage Storage Boundaries?

SRM Benefits:• Ensure storage

availability for departments and regional offices

• Extend operational efficiencies from SAN environment to NetApp filers

Centralized control of NAS (IP) and SAN

(FC) environment

Visualize dependencies

of hosts on NetApp file

systems

Compete capacity,

performance, event

management

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10. How Do I Secure My Operations?

SRM Benefits:• Centrally lock down

storage operations• Ensure accurate

audit trails for all SAN changes

• Maximize number of users who can benefit from AppIQ investment

Roles and organizational

groupings control access to resources

Fine-grained access rights

associated with each role

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SRM Enables Strategic IT InitiativesAccelerating Project Timelines and Reducing Costs

•• Data center / server consolidationData center / server consolidation• Information Lifecycle Management (ILM)• SAN and NAS management • Business application management• Security audits, internal controls, compliance reporting• Remote data center management• Chargeback and cost accounting• Asset management

>>

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Consolidating StorageWith SRM and SAN Management

1. Take inventory of storage infrastructure2. Analyze capacity utilization and consumption3. Identify consolidation candidates4. Provision new storage5. Charge back business units & communicate

results

Centrally Located and Managed Storage

Marketing

Finance

Sales

Service

Storage Consolidation

Optimized Server Performance

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SRM Enables Strategic IT InitiativesAccelerating Project Timelines and Reducing Costs

• Data center / server consolidation•• Information Lifecycle Management (ILM)Information Lifecycle Management (ILM)• SAN and NAS management • Business application management• Security audits, internal controls, compliance reporting• Remote data center management• Chargeback and cost accounting• Asset management

>>

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Six Steps to Building an ILM Foundation with SRM

2. Classify Data Types

and Map Data to Classification

Model

5. Monitor ILM Infrastructure

and Create Automated

Policies

6. Charge back Business Unitsin Accordance with Tiers and Communicate

Results

3. Assign Storage

Resources to ILM Tiers

4. Provision Storage in

Accordance with ILM Tiers

1. Take Inventoryof Existing

Storage Infrastructure

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Who Benefits from SRM?

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Who benefits from SRM ?• CxOs

• Reduced Storage TCO• Improved Business Continuity

• IT Directors• Improved Operational Efficiencies & ROI of Storage Assets• Supports Storage Management Best Practices• Supports Heterogeneous Open Systems Environments

• System/Storage Administrators• Centralized Web Based Solution• Flexible/Custom Reporting meets reporting needs

• Users of Business Systems & Knowledge Workers• Improved Access to Applications• Promotes Faster Decision Making, Higher Productivity

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Continue Your SNIA Education Experience At SNW• Attend Hands-On Labs in:

Data ClassificationKey to Service Level Management

Data Security and Protection Data Assurance Solutions to Meet Corporate

RequirementsIP Storage

iSCSI, Your IP SANStorage Management

Manage Storage or Be Managed By ItStorage Virtualization

Increasing ProductivityZero to SAN

• Fibre Channel Connectivity in No Time

Sessions begin Monday afternoon, April 16 and continue through Wednesday, April 18. All sessions in Emma/Maggie/Annie, 3rd

Floor of the Hyatt Manchester.Registration at the SNW Registration area

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Q&A / Feedback

• Please send any questions or comments on this presentation to SNIA: [email protected]

Many thanks to the following individuals for their contributions to this tutorial.

SNIA Education Committee

John Kelly, HPMarty Foltyn, BitSprings Systems

mailto:[email protected]

srm: leveraging industry standards to reduce complexity ... · to reduce complexity and management...

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