sqf certification body meeting tuesday, november 5, 2013 globally trusted food safety and quality...

81
SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Upload: rosanna-houston

Post on 11-Jan-2016

215 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQF Certification Body Meeting

Tuesday, November 5, 2013

Globally Trusted Food Safety and Quality Certification

Roger RoethAppointed CB Meeting Chair

Page 3: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQF Anti-Trust StatementFMI ANTITRUST STATEMENT

FMI believes strongly in competition. Our antitrust laws are the rules under which our competitive system operates. It is FMI’s policy to comply in all respects with the antitrust laws. Association meetings or workshops by their very nature bring competitors together. It is expected that all member representatives involved in FMI activities, as well as FMI consultants and other participants, will be sensitive to the legal issues and act in compliance with applicable antitrust and competition laws both at FMI meetings and FMI-sponsored events.  Accordingly, it is necessary to avoid discussions of sensitive topics that can create antitrust concerns. Agreements to fix prices, allocate markets, engage in product boycotts and to refuse to deal with third parties are illegal under the antitrust laws. At any association meeting discussions of prices (including elements of prices such as allowances and credit terms), quality ratings of suppliers, and discussions that may cause a competitor to cease purchasing from a particular supplier, or selling to a particular customer, should be avoided. Also, there should be no discussion that might be interpreted as a dividing up of territories. An antitrust violation does not require proof of a formal agreement. A discussion of a sensitive topic, such as price, followed by action by those involved or present at the discussion is enough to show a price fixing conspiracy. As a result, those attending an association-sponsored meeting should remember the importance of avoiding not only unlawful activities, but even the appearance of unlawful activity. As a practical matter violations of these rules can have serious consequences for a company and its employees. Antitrust investigations and litigation are lengthy, complex and disruptive. The Sherman Act is a criminal statute, and may even result in penalties punishable by steep fines and imprisonment. The Justice Department, state attorneys general and any person or company injured by a violation of the antitrust laws may bring an action for three times the amount of the damages, plus attorney’s fees. If you have any questions or concerns at this meeting, please bring them to the attention of FMI staff.

Page 4: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

• Robert Garfield – Senior Vice President• John Schulz – Senior Director of Business Operations• LeAnn Chuboff – Senior Technical Director• Kristie Grzywinski – Technical Manager• Melody Ge – Compliance Specialist• Michael Farrell – Electronic Systems Specialist• Henok Alemayo – Administrator• Dylan Calmes – Administrator • Bill McBride – Australia & Asia Pacific Regional

Representative• Luis Alberto Cruz – Mexico Regional Representative• Karina Rego – Australian Customer Service Representative

SQF Staff

Page 5: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQFI Business DevelopmentNovember, 2013

Page 6: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Discussion Points

• Overview of SQFI Business Plan – J. Schulz

• Update on SQF Data Management System – M. Farrell

• Information Days – LeAnn Chuboff

Page 7: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Henok AlemayoAdministrator SQFI Customer Service

SQF Business Team Staffing Update

John F. SchulzSenior Director,

Business OperationsOpen PositionManager, Marketing &

Sales

Robert GarfieldSenior Vice President

Dylan Calmes Administrator SQFI Customer Service

Karina RegoAdministrator SQFI Customer Service

(AU)

Mike FarrellSpecialist, SQFI Electronic Data

Systems

Page 8: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQF Technical Team

Bill McBrideTechnical Consultant

(AU)

LeAnn B. ChuboffSenior Technical

Director

Robert GarfieldSenior Vice President

Kristie GrzywinskiTechnical Manager

Melody GeTechnical Specialist

Page 9: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQFI Business Plan 2013

1. Our focus this year is to continue to stabilize the SQFI business platform and to grow the business.– Significant focus on the SQF Audit Management System √– Expanding Marketing through the use of Information Days √– Increasing Skill Set of Customer Service Team √

2. 2012 Marketing included a more global focus, Canada, Mexico, Japan, China, Brazil √

3. Significant investment in Translations of Course materials and Code √

4. Development of the Alchemy Online Training Program into Spanish √

5. Development of the Ethical Sourcing Code √6. Partnership with AFIA for Feed and Pet Food Modules √

Page 10: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

New Site Registrations

0

20

40

60

80

100

120

140

Jul-12 Sep-12 Nov-12 Jan-13 Mar-13 May-13 Jul-13 Sep-13

A total of 1,667 New Site Registrations

Page 11: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

New Registrations vs. Re-registrations

July 2, 2012 - October 15, 2013

New Registrations (25%)Reregistrations (75%)

Page 12: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Total Certificates Issued by FSC

1. Production, Capture and Harvesting of Livestock and Game Animals

2. Growing and Harvesting of Animal Feeds3. Growing and Production of Fresh Produce4. Fresh Produce Packhouse Operations5. Extensive Broad Acre Agriculture Operations6. Harvest and Intensive Farming of Fish7. Slaughterhouse, Boning, and Butchery Operations8. Processing of Manufactured Meats and Poultry9. Seafood Processing10. Dairy Food Processing11. Honey Processing12. Egg Processing13. Bakery and Snack Food Processing14. Fruit and Vegetable Processing15. Canning, Pasteurizing, UHT and Aseptic Operations16. Ice, Drink, Beverage Processing 17. Confectionary Manufacturing18. Preserved Food Manufacturing

19. Food Ingredient Manufacture20. Recipe Meals Manufacture21. Oils, Fats, and the Manufacture of oil or fat-based spreads22. Processing of Cereal Grains and Nuts23. Food Catering and Food Service Operations24. Food retailing25. Fresh Produce Wholesaling and Distribution26. Food Wholesaling and Distribution27. Manufacture of Food Sector Packaging Materials28. Provision of Crop Spray Services29. Provision of Field Harvest Services30. Provision of Sanitation and Hygiene Services31. Manufacture of Dietary Supplements32. Fertilizer Manufacture33. Manufacture of Agricultural Chemicals and Food Processing

Aides34. Manufacture of Animal Feeds35. Broker or Agent

4913 Certificates

Page 13: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Registrations by Country(July 2012-October 2013)

Afganistan American Samoa

Australia/NZBahamas

Canada

China

Chile

Dominican Republic

Fiji

Guatemala

Honduras

IndiaIndonesiaJapan

MalaysiaKoreaMarshall Islands

Mexico NetherlandsPanama

PeruPuerto RicoRussian

Federation

SurinameTaiwan

Thailand

United States

United States Minor Islands Vietnam

Page 14: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

2013 SQF Information DayApril

Chicago, IL - April 18th

JuneSacramento, CA - June 3rdDallas, TX - June 5thPhiladelphia, PA - June 7th

July Vancouver, Canada - July 9thMontreal, Canada - July 11th

AugustMexico City, Mexico - August 13th Guadalajara, Mexico - August 15th

SeptemberSydney, AU – September 10thMelbourne, AU – September 12thSeoul, South Korea – September 16th -- CancelledTokyo, Japan – September 18th

Page 15: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

2013 SQF Information Day

• 11 Days• 5 Countries• 37,000 Miles• 500 Attendees

Page 16: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair
Page 17: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair
Page 18: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

2014 SQF Information Day

Will there be another tour in

2014?

Page 19: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Training Update

1. Professional Updates2. Learning Lunches3. Lead Auditor Training4. Implementing SQF Systems

– Online Course– Exams

5. Advanced Practitioner– Credential– Course

19

Page 20: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

2014 Professional Updates

• January 29 – 7-11pm (eastern US)• April 2 – 11-2pm (eastern US)• July 16 – 7-11pm (eastern US)• November – SQF Conference• December 3 – 11-2pm (eastern US)

20

Page 21: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQF Learning Lunches One hour webinar Learn the latest food

safety information Open to all SQF

stakeholders Sessions are free Register at sqfi.com

21

Previous Webinars (available on the SQFI website): “Implementing an SQF System to Meet the FDA FSMA Proposed Preventive Control Rules”Guest speaker: Dr. David Acheson, Leavitt and Partners

“5 tips for Conducing a Successful Internal Audit”Guest speaker: Gary Smith, Technical Director, SAI Global

Upcoming Webinar: “Implementing an SQF System to Meet the FDA FSMA Proposed Produce Safety Standards”Guest speaker: Dr. David Acheson, Leavitt and Partners

Page 22: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

2014 SQF Auditor Training

• Lead Auditor (Chicagoland area)– March 3-7– August 25-29– December 8-12

• Auditing SQF Systems (Chicagoland area)– March 5-7– August 27-29– December 10-12

Page 23: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Implementing SQF Systems Online

• Course:– Available in English and Spanish – Updated to SQF Code, 7.1

• English, Spanish to come• Workbook tool

• Exam:– Available in English and Spanish

• English updated to 7.1

Page 24: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Implementing Online Course - English

24

Page 25: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Implementing Online Course - Spanish

25

Page 26: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQF Advanced Practitioner

• Goal is to develop a one-day course to provided advanced implementation tools to advance food safety in the operation

• Small committee with a variety of SQF stakeholders, including training centers, is developing the material

• The course will be piloted at the SQFI International Conference in November

• Materials to be finalized in Q1- 2014• Trainers must go through a train-the-trainer (to be

held in Q2-2014)

Page 27: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Course ContentActivity based sessions covering three topics:1. Using the internal audit program to manage, maintain and enhance the SQF system

– Best practice on how to conduct internal audit– Taking the results and assigning risk and criticalities –observations and gaps

that require immediate action 2. Utilizing the corrective action/preventive action process  as a tool to identify trends and building continuous improvement

– Best practices for developing corrective action and preventative action processes for collaboration and effective implementation.

– Tips and tools for measuring and develop trend analysis 3. Communicating with senior management to improve demonstration of management’s commitment and to prioritize and develop key performance indicators.

– Improving operational efficiencies and quality and creating KPIs– Taking the trend analysis and creating action and opportunities for

improvement – How to build a food safety program that includes an ROI.

Page 28: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Technical Session

1. Compliance and Integrity 2. GFSI Submitted Scopes3. Technical Documents4. Changes to 7.25. FAQs

28

Page 29: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Compliance Program

• Recalls 2013• Suspension summary• Withdraw case summary• Complaint • Supplier survey• Audit report

29

Page 30: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Recalls 2013

• Cyclospora – Salad mix products– 278 illness in TX– 153 illness in IA– Initiated in Mexico

• Salmonella spp. – Chicken products (USA)

• 41 illness in 20 states

– Ham products (UK)• 22 illness

• Listeria monocytogenes– Cheese products– 2 illness– Initiated in USA

• E. coli O157:H7– Watercress products

– 4 illness– Initiated in UK

• Vibrio parahemolyticus– Raw oyster – 50 illness– Initiated in USA

• Hepatitis A– Frozen organic fruit products– 119 illness– Initiated in USA

30

Page 31: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Recalls 2013• 1553 total recalls from public notification• 90 recalls from SQF certified suppliers (as of October 15th)

– 5.8% out of total recalls• Classified

– Biological– Chemical– Physical

– Other • Incorrect label (other than allergens)• Flavor missing

31Data obtained October 15, 2013

Page 32: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQF Certified Suppliers Recalls

• SQF Code part A, 5.3– Supplier shall inform SQFI within 24 hours

when there is a food safety event requires public notification

– CB shall notify with follow up actions taken within 48 hours to SQFI

• Initial source : Food Track Food Safety Incidents email alert– 1.4% from suppliers in 2012– 28% from suppliers in 2013

32

Page 33: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQF Certified Suppliers Recalls

• A major non-conformance will be raised at the next re-certification audit for unreported recalls

• CB is copied on email notification– Started September, 2013

33

Page 34: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQF Certified Suppliers Recalls

• Initial source – 28% from supplier- within 24 hours of issuing

recall– 72% from public notifications (FDA/USDA email

alert, CFIA alert etc.)• 50% of recalls came from the supplier within 24 hours

after a public notification– 44% of recalls followed up by CB

• 6.7% of recalls came from the CB

• 4.4% of recalls were caused by other sources

34

Page 35: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Recalls from SQF Certified Facilities

• 82 recalls from SQF certified suppliers during Q1-Q3,2013 – 71% in USA

• 44 recalls in Q4,2012– 86% in USA

Data obtained through September 30, 2013

Page 36: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Reasons for Recalls• Biological hazards

– Salmonella spp., Listeria monocytogenes – Hepatitis A (frozen fruit)– Vibrio parahemolyticus (oysters)– Others (risks of mold)

• Chemical hazards– Allergen/GMO undeclared– Others (chemical residue)

• Physical hazards– Foreign materials contamination

• 4.4% of recalls were caused by other sources

36Data obtained through September 30, 2013

Page 37: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

2013 Recalls by FSC

37

• 18 FSCs out of 35 were involved • 20% of the recalls fall under

FSC 13– Allergen undeclared– Foreign materials

contamination

• 20% of the recalls fall under FSC 8

– E. coli O157:H7 contamination

Data obtained through September 30, 2013

Page 38: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Recalls 2014

• Continue to track and document– FDA, USDA, Food Track, Foodsafety.gov etc.– Exploring more sources for receiving notifications

• Suppliers and CBs:– Contact SQFI within 24 hours

[email protected]

– Follow up actions taken by CB within 48 hours

• Purpose– Track the type and nature of the recalls to be prepared

to address the media and SQF Stakeholders– Identify areas that should be strengthened or added in

the SQF Code

Page 39: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

2013 Suspended Sites Summary

• 51 sites suspended in 2013 Q1 – Q3– 19 in 2012 Q4

• 56.9% of suspended sites located in Australia• 3.9% sites withdrawn after suspension• 45.1% certificates re-instated after suspension

39Data through September 30, 2013

Page 40: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Suspension Criteria

• Maintain the integrity of SQF certificate• Reason for suspension (Code, Part A, 4.5)

– Failed in a re-certification facility audit– Received a critical during a surveillance audit– Failed to submit the corrective actions within the

required time frame– Others determined by CB

40Data through September 30, 2013

Page 41: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Certificate Withdrawal Summary

• Maintain the integrity of SQF certificate– Code Part A, 4.6

• 49 certificates withdrawn– 2013 Q1-Q3– 51% in Australia

• Failed to implement corrective actions after suspensions

• Supplier cancelled the SQF program

• Business is closed

41Data through September 30, 2013

Page 42: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Complaints and Feedback• Identify areas that

should be strengthened or added in the SQF Code

• SQF complaint log – Established end of 2012

• Link on SQFI website (sqfi.com)

• 18 complaints were received in 2013 Q1-Q3

42

Page 43: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Complaint Summary• 18 complaints were received in 2013 Q1-Q3• Complaints

– Auditors, e.g. cancel the audit in the last minute without notification right before the audit

– CB, e.g. delay of audit report/certificate– SQF program, e.g. complicated audit procedure– Supplier, e.g. integrity of the SQF program at the facility is not maintained

43Data obtained through September 30, 2013

Page 44: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Supplier Survey 2013

• Survey issued via Survey Monkey– Link is available on SQFI website

(sqfi.com/suppliers)– Emails sent to certified suppliers

• Quarterly report sent to each CB• Continue to monitor

– Started in 2011

• Purpose– Better oversight of auditor performance– Identify areas that should be strengthened or

added in the SQF Code/SQF training

Page 45: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Supplier Survey 2013

• 525 responses in 2013 Q1-Q3– Approximately 300 certified suppliers per month– 80% Licensed Certification Bodies (CB) involved

• Audit time management• Consulting

– Consulting is prohibited during an SQF audit– 86% not consulting

• Auditing performance– Professional knowledge– Interviewing the staff– Language– Gestures

Page 46: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Supplier Survey 2013

• Consistent performance /qualified auditors– AIB– NSFI– Silliker

• Audit duration vs. time management– 2% of response show suppliers felt rushed during the audit– 4% of response show suppliers felt too much waste time – 68% of responses show auditor spend more than 60% time

auditing facility– 50% actually spend 80% auditing the facility

• Overall performance– 90% of response show auditors received rating >8 out of 10– Average rating: 9.0

Page 47: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Distribution of Certified Supplier Survey 2013-Q3

• Australia – 71% spend 80% of their time

auditing facility

• Canada– 67% spend 80% of their time

auditing facility

• Japan – 100% spend 80% of their time

auditing facility

• Mexico– 67% spend 80% of their time

auditing facility

• USA– 50% spend 80% of their time

auditing facility

47Data obtained through September 30, 2013

Page 48: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Supplier Survey 2013-Q3• Certification facility audit

– 61% spend 80% of their time auditing facility

– 76% spend more than 60% of their time auditing facility

• Re-certification facility audit– 45% spend 80% of their

time auditing facility – 66% spend more than 60%

of their time auditing facility

• Surveillance audit– 67% spend 80% of their

time auditing facility

48Data obtained through September 30, 2013

Page 49: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Survey Comments

• Excellent knowledge• Good understanding of

industry knowledge to bring a realistic application of the SQF Code

• Overall professionalism• NCs addressed properly• Good interviewing skills

• Auditors are biased– Auditing against

guidance or other standard

• Audit duration unbalanced

• Time management• Delay of issuing draft

audit report

49

Strengths Challenges

Page 50: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Audit Report Review

• Sampling reports review– When supplier is involved in a recall– Quarterly review

• Focus on non-conformances• Purpose

– Overview of facility information– Identify areas that could be

strengthened or added in the SQF Code/SQF training

Page 51: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Top 10 Non-conformities

51

ClauseLevel 2 Facility Audit

Level 3 Facility Audit

11.2.12.1 Equipment, Utensils and Protective Clothing

47.69% 52.31%

2.4.3.1 Food Safety Plan (2, 3) (M)49.55% 50.45%

11.2.3.1 Walls, Partitions, Doors and Ceilings

45.74% 54.26%

11.2.13.1 Cleaning and Sanitation50.45% 49.55%

11.2.2.1 Floors, Drains and Waste Traps41.99% 58.01%

2.2.2.2 Records (2, 3) (M)53.64% 46.36%

11.2.7.1 Dust, Fly and Vermin Proofing49.42% 50.58%

11.7.5.3 Control of Foreign Matter Contamination

44.06% 55.94%

2.1.6.3 Business Continuity Planning (2, 3)52.53% 47.47%

11.2.9.2 Premises and Equipment Maintenance

50.79% 49.21%

Page 52: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Top 10 Non-conformities, cont.

Minor Major Critical11.2.12.1 Equipment, Utensils and Protective Clothing

2.4.3.1 Food Safety Plan (2, 3) (M) 2.4.3.1 Food Safety Plan (2, 3) (M)

11.2.3.1 Walls, Partitions, Doors and Ceilings

2.4.3.1 Food Safety Plan (2D, 3D) (M)

2.3.1.3 Specification and Product Development (2, 3)

2.4.3.1 Food Safety Plan (2, 3) (M)

2.5.1.2 Responsibility Frequency and Methods (2D)

2.8.2.1 Allergen Management (2D, 3D)

11.2.2.1 Floors, Drains and Waste Traps

2.5.2.1 Validation and Effectiveness (2D) (M)

11.2.11.1 Management of Pests and Vermin

11.2.13.1 Cleaning and Sanitation2.6.3.1 Product Withdrawal and Recall (2D, 3D) (M)

11.6.1.3 Cold Storage, Freezing and Chilling of Foods

2.2.2.2 Records (2, 3) (M)11.2.12.1 Equipment, Utensils and Protective Clothing 11.5.6.2 Analysis

11.2.7.1 Dust, Fly and Vermin Proofing

2.3.1.1 Specification and Product Development (2D, 3D)

2.3.2.2 Raw and Packaging Materials (2D, 3D)

11.7.5.3 Control of Foreign Matter Contamination

2.8.2.1 Allergen Management (2, 3) 11.2.8.1 Ventilation

2.1.6.3 Business Continuity Planning (2, 3)

11.7.5.1 Control of Foreign Matter Contamination 2.2.2.2 Records (2, 3) (M)

11.2.9.2 Premises and Equipment Maintenance 11.2.13.1 Cleaning and Sanitation

11.5.2.1 Monitoring Water Microbiology and Quality

52

Page 53: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Top Non-Conformities – Modules 2 and 11

Module 2 Module 11 Recall involved supplier audits

2.4.3.1 Food Safety Plan (2, 3) (M)11.2.12.1 Equipment, Utensils and Protective Clothing

Product withdraw and recall

2.2.2.2 Records (2, 3) (M)11.2.3.1 Walls, Partitions, Doors and Ceilings

Management responsibilities

2.1.6.3 Business Continuity Planning (2, 3) 11.2.13.1 Cleaning and Sanitation

Contract service provider

2.6.3.1 Product Withdrawal and Recall (2, 3) (M)

11.2.2.1 Floors, Drains and Waste Traps

Equipment, Utensils and Protective Clothing

2.8.2.1 Allergen Management (2, 3)

11.2.7.1 Dust, Fly and Vermin Proofing

Management of pests and vermin

2.1.6.2 Business Continuity Planning (2, 3)

11.7.5.3 Control of Foreign Matter Contamination

Cleaning and sanitation

2.2.1.2 Document Control (2, 3) (M)

11.2.9.2 Premises and Equipment Maintenance

Staff engaged in food handling processing operations

2.6.2.1 Product Trace (2, 3) (M)11.2.11.1 Management of Pests and Vermin

Jewelry and personal effects

2.9.7.1 Training Skills Register (2, 3)

11.4.1.1 Staff Engaged in Food Handling and Processing Operations

Walls, partitions, doors and ceilings

2.1.6.2 Business Continuity Planning (2D, 3D)

11.7.5.4 Control of Foreign Matter Contamination

Allergen management53

Page 54: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Integrity Program 2013

• Applicable to all stakeholders (CB, Supplier, Auditor, Training Center, Consultant)

• Started preparation in Q3, 2013– Implementation to be started in Q4

• Follow up audits on SQF facilities• Witness audits of SQF Auditors• CB office visits

– Questions checklist procedure

• Triggered by complaint, review of audit report• Form partnerships with selected suppliers and

CBs for pilot program

Page 55: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

CB Sub-Committee Report

1. Witness Audit Template2. Auditor Criteria

55

Page 56: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

CB Working Groups on Auditor Competency

Two committees developed for Auditor Competency

1. Witness Audit Template – LeAnn Chuboff

2. Auditor Criteria – Melody Ge

Page 57: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Witness Audit Sub-Committee

Members:•Gary Smith (SAI Global/Steritech) -- Chair•Rena Pierami (Silliker)•Robert Prevendar (NSF)•TBD (NSF)•Jorge Acosta (SGS)•Ben Marchant (NCSI)•SQF Staff Liason Objective:•To develop a draft of a dynamic auditor assessment tool, issue the draft to CBs for testing, and build a tool that is used by CBs and ABs within the SQF program to facilitate consistent assessment of auditors

57

Page 58: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Auditor Criteria Sub-Committee

Members:•Skip Greenaway (Eagle) – Chair•Kim Onett (Silliker)•Jane Griffith (ASI) •Robert Prevendar (NSF)•TBD (NSF)•Jessica Osborne (Eagle)•Kathleen Wybourn (DNV)•Heena Patel (SGS)•Melody Ge, SQFI (Staff Liaison) Objective:•Purpose is to provide analysis of current auditor criteria with a goal of driving improvement to align with stakeholder and industry expectations and requirements.

58

Page 59: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Auditor Criteria Sub-committee (ACS)

• Objective/scope of ACS• Role of ACS with SQFI• Future Meeting Schedule

– January & March Conference Call Meeting in Prep for Spring CB Meeting

– June & September Conference Call Meeting in Prep for CB Meeting at SQF Conference

• Open Discussion59

Page 60: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

ACS Discussion

• Proposed definition for RABQSA of High and Low Risk Auditor Qualifications/Competencies and Category Needs– High Risk   A food or food product with all the attributes (available

water, nutrients, pH, time, temperature) for microbiological growth which due to a process type may allow for the survival of pathogenic microbial flora or contamination with pathogenic microbes which, if not controlled, may contribute to illness of the consumer or a process whose control requires sensitive procedures to reduce the ability for undue contamination of a food which could cause injury to consumers.

– Low Risk   A food or food product that does not contain all the required attributes for microbiological growth to sustain the survival of the pathogenic microbial flora or contains inhibitory materials which can reduce the ability for microbiological survival.

60

Page 61: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

ACS Discussion

• GFSI Auditor Packaging Qualification Requirements

• Auditor Internships and Cooperative Programs with Universities and Industry

• Next steps for committee in 2014

61

Page 62: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

GFSI Submitted Scopes Module 3: GMP for Animal Feed Production(FSC: 34) Module 4: GMP for Processing of Pet Food (FSC: 32) Module 5: Farming of Animals (FSC: 1) Module 6: Farming of Fish (FSC: 6) Module 7: Farming of Plants (FSC: 3)Module 7H: Farming of Plants(FSC: 3) Module 8: Farming of Grains and Pulses (FSC: 5)Module 9: Animal Conversion (FSC: 7)Module 10: Pre Processing Handling of Plant Products (FSC: 4)Module 11: Processing of Animal Perishable Products (FSC: 8,9,10,11, 12)Module 11: Processing of Plant Perishable Products (FSC: 14, 22)Module 11: Processing of Animal and Plant Perishable Products (FSC: 20, 21)Module 11: Processing of Ambient Stable Products (FSC: 13, 15, 16, 17, 18)Module 12: Provision of Transport and Storage Services (FSC 25, 26) Module 11: Production of (Bio) Chemicals (FSC: 19, 31)Module 13: Production of  Food Packaging (FSC: 27)

Approved

Approved Approved

Approved

Approved

Approved Approved

Approved

Approved

Approvednot benchmarked; need 10 certificates

Submitted to GFSI for benchmarking

Submitted to GFSI for benchmarking

Preparing to submit to GFSI not benchmarked; need 10 certificates

Preparing to submit to GFSI

Page 63: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Technical Documents

• SQF Code, edition 7.1 summary of code changes

• Supplier and Auditor Guidance Document for module 2 and 11

• Combined SQFAD checklist for modules 9 and 11 - now available

• SQF / FSMA comparison

• Printable checklist (to include 7.1 edits) available via the SQF website for purchase

• Guidance document for feed and pet food modules

• Guidance documents for Distribution and Packaging coming 2014

www.sqfi.com/documents

Page 64: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQF Code

A HACCP-Based Supplier Assurance Code for the Food Industry

Edition 7.1 J u l y 2 0 1 3

© 2012 Safe Quality Food Institute 2345 Crystal Drive, Suite 800 Arlington, VA 22202 USA 202-220-0635 www.sqfi.com

Changes to 7.21. Establishing the scope of certification2. Product list on the SQF Certificate3. Seasonal Product4. Switching CBs5. Understanding the SQF Practitioner per site6. Viewing results of non-conforming product7. Adjusting the code requirement for compressed air8. Viewing regulatory reports and warning letters9. Multi-site requirements 10.Use of the Quality Shield 11.Adding modules12.Unannounced audits13.Other areas for discussion.

Edition 7.2July, 2014

Page 65: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Issues and FAQs

• Auditor re-registration; webinar attendance• Exempt/N/A raised against mandatory

elements• Recall notification• SQF Practitioner requirements – training of• No desk audit moving from L2 to L3• Changing CBs• Ratio of OIPs/minors/Majors. Auditing to

the score rather than the program

65

Page 66: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQFAD Update

Michael Farrell – Specialist, Electronic Data Systems

Page 67: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Guiding Principles

• Adherence to the SQF Code• Data Integrity• Reliability• Security• Performance

Page 68: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Project Process MapIdea Generation /

Problem Identification

Requirements Gathering

Implement to Development Environment

Submit Requirements

Document to EtQ

Review and Sign SOW

Determine Deliverables andProject Timeline

TestReview Testing

Outcomes

Reconfigure based on testing

outcomesTest

Allocate resources and

assign responsibilities

Implement to Training

EnvironmentUser Testing

Implement to Production

Environment

Final Test and Verification

Communication to Stakeholders

Launch

Review Deliverables with

Tech TeamTech, DB

Tech, DB

DB, EtQ

DB

DB

DB, EtQ

Tech, DB, EtQ

DB, EtQ

DB DB, EtQ

DB

Tech, DB

Tech, DB, EtQ

DB, EtQ

DB DB, EtQ

DB DB

Page 69: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

SQF Assessment Database Update

• Audit Reports• Offline Audit Tool V3• Code Edition• FSC and CB on Registration• CB Admin Access Meetings• CB Survey Results• Upcoming Projects• Projects for 2014

Page 70: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Audit Report Creation

• The ability to create the audit report from the Audit Plan is now available upon the audit phased to Approval

Page 71: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Audit Report View

• Now accessible through he audits module, suppliers, CB’s and buyers have access to applicable Audit Reports

Page 72: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Offline Audit Tool V3• Now Available for download from the

SQF Assessment Database

Page 73: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Code Edition: Audit Plan• Now required on the audit plan, you will

see the drop down for the Code Edition

• For all new audits, the selection will be 7.1• For any surveillance audit for audits that

had been conducted based on 7.0, the selection will be 7.0

Page 74: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Code Edition: NC Summary Report

• After being selected, this information will populate the NC Summary Report

Page 75: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Code Edition: Certificates

Page 76: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

FSC and CB on Registration• Applicable Food Sector Categories as

well as Certification Body selection is now required for all new registrations.

Page 77: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Results of CB Admin Access Meetings

• Ability to correct dates throughout all modules

• Ability to create Failed Audit Certificate• Ability to create Corrective Actions Report• Ability to void an audit• Access to all phases of the workflow during

an audit• Ability to amend audit dates and lead

auditor in issued checklist

77

Page 78: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Results from CB Surveys

• Greater level of access over audits• Correcting Certificate Dates• Notifications• Address Changes for Supplier Profiles• More control over Corrective Actions• Ability to conduct Surveillance Audits

78

Page 79: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Upcoming Projects

• Suspension Process• Surveillance Audits• Withdrawn Sites• Certificate Dates• Corrective Action Report• Notifications

79

Page 80: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Projects for 2014

80

• CB Admin Access• Development of SQFAD Version 11• RABQSA & iCiX Integration• Reporting

Page 81: SQF Certification Body Meeting Tuesday, November 5, 2013 Globally Trusted Food Safety and Quality Certification Roger Roeth Appointed CB Meeting Chair

Closing Session

• Other Business• Next Meeting• Adjournment