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SPRING MEETING GUIDE Boca Raton, Florida February 27 – 29, 2020

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Page 1: SPRING MEETING GUIDE - Accenture Insurance Blog · Boca Raton, Florida ... AFLAC LIFE INSURANCE JAPAN John Moorefield is the Director, Executive Vice President and Chief ... insurance

SPRING MEETING GUIDEBoca Raton, Florida

February 27 – 29, 2020

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TABLE OF CONTENTS

Welcome 3

Program Overview 4

IIEB Member Participants and Biographies 7

Accenture Leadership Participants and Biographies 29

Guest Speaker Biographies 44

Insurance Innovation Executive Board Membership 48

General Program Information 51

Insurance Innovation Executive Board Charter 53

About Accenture 55

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WELCOME

Thank you for joining us for the Insurance Innovation Executive

Board Spring 2020 Session. During our meeting, we will explore

the major trends shaping the insurance industry. We value your

opinion and look forward to a lively discussion.

James BrambletManaging Director, Financial Services, North America Insurance Practice Leader

Kenneth SaldanhaManaging Director, Financial Services, North America Insurance Strategy Leader

Copyright © 2020 Accenture. All rights reserved.

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PROGRAM OVERVIEW

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PROGRAM OVERVIEW

TIME (EASTERN) ACTIVITY / SESSION LOCATION

Thursday, February 27, 2020

6:30 – 9:30 pm Welcome Cocktail Reception and Dinner(please join as you arrive, members and spouses/SOs welcomed to all social events and activities)

501 East Kitchen and Bar, patioon property

Friday, February 28

7:30 – 9:30 am Breakfast(available for spouses/SOs until 9:30 am)

Venetian Terrace, Yacht Club

PROFESSIONAL PROGRAM

Venetian Salon 1, Yacht Club

8:30 – 8:45 am Welcome and Introductions Kenneth Saldanha

8:45 – 10:00 Large Incumbents @Start-up Speed Max Furmanov

10:00 – 11:15 Financial Wellness of the Future Scott ReddelKate Sullivan

11:15 – 11:30 Break

11:30 – 12:45 pm “Do Something!” Martin KayHeather Sullivan

12:45 – 1:00 Summary and closing Kenneth Saldanha

1:30 – 5:30 Golfers: Boca Raton Resort Golf Course(lunch provided)

Meet at Golf Clubhouse

1:00 – 2:00

2:00 – 4:30

Non-golfers: Lunch

Boat Cruise

Venetian TerraceMeet at the Yacht Club Marina Dock

7:00 – 10:00 Cocktail Reception and Dinner Cloister Garden

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PROGRAM OVERVIEW

TIME (EASTERN) ACTIVITY / SESSION LOCATION

Saturday, February 29

7:30 – 9:30 am Breakfast(available for spouses/SOs until 9:30 am)

Venetian Terrace, Yacht Club

PROFESSIONAL PROGRAM Yacht Club

8:30 – 10:00 am InsurTech Panel Discussion and Showcase Facilitators:Jim BrambletBetsy Ziegler

10:00 – 10:15 Break

10:15 – 11:45 The Science and Art of People Analytics Marissa GilbertMcCree Lake

11:45 – 12:45 Soar in the Face of Disruption Cherene PowellChris Roark

12:45 –1:00 pm Wrap-up Jim Bramblet

1:00 pm Lunch and departures Terrace, Yacht Club

Christian BerreraHead of Partnerships

Domingos Bruges, HabitCo-founder and CEO

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Phil Lafreniere, SliceManaging Director,Insurance and Healthcare

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IIEB MEMBER PARTICIPANTS AND BIOGRAPHIES

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IIEB MEMBER PARTICIPANTS (1/2)

Company Participant Title

John Moorefield Director, Executive Vice President and Chief Transformation Officer, Aflac Life Insurance Japan

Randy Epright Head of Operations and Technology

Rob Hartman Chief Operating Officer

Jane Possell Senior Vice President and Chief Information Officer

Charles Brooks Head of Operations and Technology

Adam Edelstein Chief Operations Officer, Munich Re Specialty Insurance

Melissa Gutierrez Senior Vice President, Brokerage Operations

Dave Castellani Senior Vice President and Business Information Officer

Bruce Hentschel Vice President of Enterprise Strategy and Innovation

Bernard Jacob Senior Vice President and Chief Financial Officer, US Businesses

Jane Tutoki Director, Sedgwick Board

Copyright © 2020 Accenture. All rights reserved.

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IIEB MEMBER PARTICIPANTS (2/2)Company Participant Title

Tetsuya Morito General Manager, Global Strategy Office, M&A

Stevan Lewis Senior Vice President, Digital Transformation

Deepa Soni Senior Vice President and Chief Information Officer

Vibhu Sharma Chief Financial Officer

Tracey Petkovic Chief Information Officer

Carlos Medina Head of Middle Market, Corporate Risk and Broking, North America

Betsy Ziegler Chief Executive Officer

Ursuline Foley Board Director and Strategic Advisor

Copyright © 2020 Accenture. All rights reserved.

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JOHN MOOREFIELDDIRECTOR, EXECUTIVE VICE PRESIDENT AND CHIEF TRANSFORMATION OFFICER, AFLAC LIFE INSURANCE JAPAN

John Moorefield is the Director, Executive Vice President and Chief Transformation Officer, of Aflac Life Insurance Japan. In his current role, John is responsible for IT, Policy Services, Information Security and Agile Promotion.

John joined Aflac in 2005, and has held several key positions, including Chief Information Officer of Aflac Japan. Prior to joining Aflac, he served as a Principal in ApproxiCom, LLC and held executive leadership positions at Cap Gemini, Ernst & Young LLP, Fidelity Investments and NationsBank, where he was responsible for technology strategy and delivery of information architecture and systems. He was promoted to his current position in January 2017.

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RANDALL EPRIGHTHEAD OF OPERATIONS AND TECHNOLOGY

Randy Epright has 30 years of insurance and financial services operations and technology experience. Prior to joining Athene Holding Limited, Randy was the Global Business Information Officer of Consumer Businesses at American International Group, Inc. (AIG). After 8 years of delivering innovative technology solutions for Travelers Insurance, Randy joined AIG in 1995, where he held numerous operations and technology leadership positions, including Divisional Vice President of Foreign General Insurance, where he led global strategic development for Personal Lines, Commercial Lines, Accident and Health, and Claims.

As Vice President, AIG Data Center, Randy led the global architecture and deployment strategy for AIG’s strategic contact centers. In roles spanning Executive Vice President and Chief Operating Officer of AIG Retirement Services, Chief Operating Officer AIG Advisor Group, and Chief Information Officer of AIG Life and Retirement, Randy drove operations and technology modernization, innovative product delivery, and digitalization of distribution for Life, Individual Annuities, Group Retirement, Mutual Funds, and Brokerage/Investment Advisory businesses.

Randy has a bachelor’s degree in business management from Providence College in Rhode Island and an MBA in Information Systems from Denver University in Colorado. He holds a FINRA Series 7 designation and previously served as a board member and audit committee Chairman of AIG Global Services enterprise group.

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ROB HARTMANCHIEF OPERATING OFFICER

Rob Hartman is Chief Operating Officer of AXIS Insurance, a global provider of specialty insurance. AXIS Insurance provides Property & Casualty, Professional Lines, Terrorism, Marine, Energy, Aviation, Credit & Political Risk, Environmental, Accident & Health coverages and other customized insurance solutions. Previously, he served nearly two years as the Company’s Senior Vice President of Business Development.

Prior to AXIS, Rob was a partner at McKinsey & Company, where he led the Pittsburgh office for five years and was a member of the firm’s Insurance Practice. During his more than 11 years at McKinsey, he counseled leading P&C insurance companies and their executive teams on corporate and business unit strategy, including distribution, underwriting, marketing, operations and claims.

Before joining McKinsey, Rob served over 8 years in the U.S. Navy as a Naval Flight Officer, where he was a Mission Commander of P-3C aircraft. He completed 3 deployments and flew missions in support of NATO peacekeeping operations in Bosnia and Kosovo, anti-submarine missions in the Mediterranean and North Atlantic, and counter-drug missions in the Caribbean.

Rob holds a Master in Business Administration degree from Harvard Business School and a Bachelor of Science, with distinction, from the United States Naval Academy where he majored in mathematics.

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JANE POSSELLSENIOR VICE PRESIDENTAND CHIEF INFORMATION OFFICER

Jane Possell is Senior Vice President and Chief Information Officer for CNA, responsible for all aspects of the company’s technology portfolio.

Jane joined CNA in 2019 from Liberty Mutual where she served in a variety of roles, both in business and technology areas. She was most recently responsible for all Small Commercial and Personal Lines Digital Technology. Prior to that, Jane spent more than 20 years at Accenture working with 20 of the top 25 U.S. Property & Casualty insurers. As a Managing Director for Accenture, Jane led account teams of up to 750 responsible for identifying, shaping and delivering client solutions, while building internal capabilities for Accenture.

Jane has extensive experience leading global teams and building and executing Diversity & Inclusion strategies. She is passionate about developing leaders and teams that co-create high-quality organizational cultures and use the power of diversity to drive business results.

Jane holds dual degrees in Finance and Communications from University of Wisconsin-Whitewater. She is also a graduate of the Leadership Development Program from the IMD Business School in Lausanne, Switzerland.

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CHARLES BROOKSHEAD OF OPERATIONS AND TECHNOLOGY

Charles Brooks currently serves as Head of Operations and Technology. Most recently, he served as the Global Operations Officer for ACE Group. Prior to that role, Charles led Member and Plan Sponsor Services for Aetna.

In his earlier leadership roles, Charles was Senior Vice President of Operations and Chief Information Officer for Travelers Personal Insurance, Partner at Accenture, and Captain in the United States Army. Charles joined Kemper in May 2016.

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ADAM EDELSTEINCHIEF OPERATING OFFICER,MUNICH RE SPECIALTY INSURANCE

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Munich Re Specialty Insurance was formed to bring together affiliated insurers, producers and related services providers of Munich Re to offer specialty property and casualty products and services in North America.

Adam Edelstein is Chief Operating Officer for Munich Re Specialty Insurance (“MRSI”). He is responsible for spearheading the buildout of an effective structure to support growth strategies and drive business operations efficiency to achieve the company’s business goals and objectives. Adam has accountability for the Service Delivery, Claims, Technology, Business Intelligence & Analytics, Business Architecture and Transformation Management Office. He is based in MRSI’s New York headquarters.

Adam brings deep expertise in delivering sustainable growth and leading organizational transformation. He joins Munich Re Specialty Insurance from a boutique insurance-focused consultancy where he recently lead the build and launch of a revolutionary commercial insurance product for a major multinational company.

Previously, Adam served as Chief Operating Officer for a leading specialty insurance company that experienced significant organic growth each year during his tenure. While there, he drove innovation and implemented a new company-wide operating model, as well as a modern technology platform. Adam has held a variety of other senior operational roles including Chief Operating Officer of an insurance-focused data and analytics consultancy now wholly owned by ISO.

Adam lives in New York City with his wife and two children. He is an attorney licensed to practice in New York and the District of Columbia.

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MELISSA GUTIERREZVICE PRESIDENT, NATIONWIDE BROKERAGE SOLUTIONS

Nationwide Brokerage Solutions is a $1 billion brokerage operation supporting over 11,000 agents and key partners to Nationwide. As leader of Nationwide Brokerage Solutions, Melissa Gutierrez is focused on transforming Nationwide’s wholesale distribution capability to simplify the connection between customers and their best solution. The Nationwide Brokerage team builds deep and lasting distribution relationships and is helping to expand Nationwide’s presence in specialty and mid-market commercial.

Since joining Nationwide in 1987, Melissa has held a number of positions in sales, strategy, operations, and product across the insurance and financial services businesses of Nationwide.

Melissa holds the chartered life underwriter (CLU) designation, a bachelor’s degree in marketing from Franklin University and a master’s degree in business administration from the University of Dayton. Melissa is the incoming chair of the Board of Trustees for Franklin University, an international private, non-profit university based in Columbus, Ohio.

She lives in Galena, Ohio with her husband, Tony, her youngest son, Joshua, and her two cats, Keisha and Elvis.

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DAVE CASTELLANISENIOR VICE PRESIDENT ANDBUSINESS INFORMATION OFFICER

Dave Castellani is Senior Vice President and Business Information Officer for New York Life, responsible for translating the company’s business goals into clear enterprise technology solutions, driving process improvements across company operations, and establishing consistent governance over all information technology initiatives. He has held this role since 2013 and was appointed to New York Life’s Executive Management Committee in November 2018.

Dave joined New York Life in 2011 as head of the former Retirement Plan Services business. Prior to joining New York Life, he was Managing Director and Chief Marketing Officer at EWM, LLC, a wealth management firm based in Zurich, Switzerland and New Canaan, Connecticut. Before that, he served a combined 25 years at Prudential Retirement and CIGNA Corporation. He also founded two startup companies, Mi8 Corporation and Qv21, Inc., both of which centered on the use of technology to drive process improvement. Dave began his career in 1978 at Connecticut General Life where he was responsible for ERISA contract remediation.

Dave is an active supporter of Year Up, the workforce development nonprofit dedicated to closing the opportunity divide, and in 2017 was presented with their Corporate Champion Award. Additionally, in 2018 he was appointed a Director of Clover Telecom, located in Dallas, Texas.

Dave earned a Bachelor of Arts degree in History with a minor in Economics from the College of the Holy Cross in 1978 and completed the Entrepreneurial Leadership Program at the Harvard Business School in 1996.

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BRUCE HENTSCHELVICE PRESIDENT OF ENTERPRISE STRATEGYAND INNOVATION

Bruce Hentschel is vice president of Enterprise Strategy and Innovation. He is charged with leading the corporate planning process working directly with the executive management team and business leaders to advance the corporate vision and develop and execute plans to evolve strategy across the enterprise. This includes sourcing potential engagements with emerging companies and entrepreneurs around the globe for innovative solutions that help execute our strategy.

Bruce has more than 35 years of experience serving the insurance and financial services industry. For the past 10 years, he has led strategy and innovation functions in the U.S. businesses before moving into the enterprise strategy role in early 2019.

Bruce earned his bachelor’s degree of science from the University of Wisconsin.

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BERNARD JACOBSENIOR VICE PRESIDENT AND CHIEF FINANCIAL OFFICER, US BUSINESSES

Bernie Jacob is senior vice president and chief financial officer for the U.S. Businesses. From 2016-2018, he jointly held the role of CFO to the U.S. and International Businesses. He transitioned from the position of senior vice president and treasurer at Prudential Financial, Inc, where he was responsible for the company’s capital and liquidity management, corporate finance, banking and cash management.

Prior to his position as treasurer, Bernie served as the Senior Financial Officer for Prudential’s U.S. Individual Life and Annuities business segments. In this function, he was responsible for financial reporting, planning and analysis, capital management and financial risk management.

Upon joining Prudential in 2002, Bernie assumed responsibility for developing and coordinating strategic business planning and development activities for Prudential’s Insurance Division.

Prior to joining Prudential, Bernie was executive vice president and chief financial officer at Pro-Act Technology Corporation; senior vice president and chief financial officer at Liberty Brokerage Investment Corp; and senior vice president and Group Executive of Global Mergers and Acquisitions at The Chase Manhattan Bank, N.A.

Bernie has a bachelors in political science and economics from Brandeis University and an M.A. in international affairs in foreign policy and finance from The School of International and Public Affairs at Columbia University.

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JANE TUTOKIDIRECTOR, SEDGWICK BOARD

Jane Tutoki currently serves on the board of directors for Sedgwick. Prior to that, she was named the Vice Chair of Sedgwick, after overseeing the successful acquisition of Cunningham Lindsey by Sedgwick in April 2018. With this strategic acquisition, Sedgwick now has 27,000 talented colleagues across 65 countries, providing best-in-class business solutions to employers, insurance companies, brokers, policyholders and consumers around the world.

Jane previously served as Global CEO of Cunningham Lindsey – a global provider of independent loss adjusting and claims management services worldwide – a position she held for four years. With more than 25 years of management experience, Jane is an enthusiastic leader with a passion for fostering new talent.

Jane brings her strong management skills and global perspective to her role as a member of Sedgwick’s leadership team. At Cunningham Lindsey, she was instrumental in strengthening the global structure of the company to better serve customers and attain a healthier business state, with a footprint spanning 60 countries.

Jane is a strong advocate for mentorship and sponsorship…of championing women and minorities in the industry. As a female executive in the insurance world, she is committed to helping to pave the way for future female leaders in the industry. Jane has been featured as a “Woman Changing the Face of the Insurance Industry” by Reactions magazine, as well as “A Claim to Success” by CEO magazine. In 2019, Business Insurance magazine honored her with their industry Inspiration Award. She was named one of the Insurance Business America’s Elite Women in Insurance in 2017. Jane also received the CLM Lifetime Achievement Award in 2017 for her leadership and career in the claims profession

Prior to joining Cunningham Lindsey, Jane served as Global Head of Claims Operations for AIG Property and Casualty and worked as both Head of Americas Region and Executive Director of Global Insurance for Xchanging PLC.

Jane held several senior positions at Zurich Financial Services, including Global Chief Claims Officer and Chief Claims Officer, North America Commercial Division. She began her time at Zurich in senior claims executive roles at its Farmers personal lines business, including as head of its auto claims division.

She began her career as an attorney working for numerous insurance companies, later serving as in-house counsel at Hartford Financial Services.

Jane holds a Juris Doctor degree and is a Chartered Property Casualty Underwriter. She speaks Japanese and credits her experience as a high school exchange student in Japan as piquing her early interest in global work.

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TETSUYA MORITOGENERAL MANAGER, GLOBAL STRATEGY OFFICE, M&A

Morito-san is the General Manager, Global Strategy Office, M&A at Sompo. He reports to the Senior Executive Vice President, Chairman of Overseas M&A, Sompo Holdings. He coordinates a Global Transactions Group, which is comprised of senior professionals who are responsible for both insurance and non-insurance transactions including InsurTech and Healthcare. He has overall responsibility for all M&A, inter-company transactions and joint ventures, across the world, whether in Japan or internationally.

Prior to becoming General Manager, Morito-san supported Sompo HD key Executives to build the Global Business Strategy, Corporate Development, and executed Global M&A strategy for group companies. He led the Tokyo M&A team to accomplish $1B sale of Sompo Canopius, the first divestiture deal in Sompo, and $6.3B acquisition of Endurance (Sompo International), the biggest M&A deal in Sompo, to develop and execute group global strategy by working for executives, Corporate Development, Controller, CRO, CFO as well as M&A executives, to ensure appropriate financing, tax treatment, and other requirements. Morito-san has also worked with cross-functional (Legal, Accounting, Finance, HR, Risk Management, UW, IR etc.) teams in the detailed assessment of pipeline, screened out candidates, and PMI activities.

Morito-san has an M.S. in Information and Knowledge Strategy from Columbia University, and M.S. in Finance and an M.B.A. from the University of Maryland Robert H. Smith School of Business, and a B.A. in Economics from Keio University in Tokyo, Japan.

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STEVAN LEWISSENIOR VICE PRESIDENT, DIGITAL TRANSFORMATION

Stevan Lewis is Senior Vice-President, Digital Transformation at Sun Life. In this role, Stevan shapes the vision and enterprise strategy for digital, data and analytics while continuing to enhance Sun Life’s Client innovation agenda. He is responsible for expanding the ecosystem of Sun Life partners and top talent to continue to move the digital program forward.

Since joining Sun Life in 2009, Stevan has held a number of senior leadership positions, including Chief Technology Officer for Sun Life globally. He has been accountable for Sun Life’s technology strategy and operational support for critical infrastructure systems and security services, while playing an integral role in positioning Sun Life as a digital leader in the industry.

Prior to joining Sun Life, Stevan held various executive roles with BMO Financial Group and a number of senior roles in Business and Technology Strategy with Deloitte Consulting.

Stevan holds graduate degrees in Business and Science from the University of British Columbia and Mount Allison University.

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DEEPA SONISENIOR VICE PRESIDENT ANDCHIEF INFORMATION OFFICER

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Deepa Soni joined The Hartford as Senior Vice President & Chief Information Officer in 2019. Deepa brings executive leadership experience in partnering with business and technology executives to build strategy and drive execution. She has a solid track record in leading organizations to deliver large-scale, mission critical complex enterprise IT initiatives.

Prior to The Hartford, Deepa served as U.S. Chief Information Officer for BMO Financial Group in Chicago. At BMO, she was responsible for the overall leadership, oversight and performance of technology in the U.S. She provided the vision and implemented cost-effective IT strategies, investment plans, and operational environments. Prior to BMO, Deepa was the SVP & Head of Application Development at M&T, leading technology strategy and delivery for all Lines of Businesses across the Bank. Previously, she served as Director of Enterprise Architecture Group at KeyCorp where she was responsible for enterprise wide technology standards and governance, strategic technology planning and solution architecture.

Deepa has over 20+ years of experience working for diversified financial services companies. Her diverse background includes extensive experience in Digital transformations, IT strategy, Architecture, Agile Product Delivery, IT Financial Management, Global sourcing and Process Re-engineering.

Deepa holds a BS degree from Thapar Institute of Engineering and Technology, India and a M.S from University of Science and Technology, at Missouri-Rolla. Deepa holds a Patent for systems driven process innovation.

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VIBHU SHARMACHIEF FINANCIAL OFFICER

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Vibhu Sharma oversees finance, actuarial and technology at Thrivent. He joined the organization in 2019 as senior vice president and Chief Financial Officer.

Prior to his position at Thrivent, Vibhu was chief financial officer and treasurer at Mutual of Omaha. In this position, he was responsible for all finance, actuarial and corporate real estate of the company. He spent 17 years in public accounting at KPMG, rising to partner while serving insurance companies in the U.S. and globally. He then joined the reinsurance firm Collins Associates, where he was chief financial officer and chief operations officer.

Vibhu joined Zurich Insurance Group in 2008 as chief financial officer in North America, then as group controller and interim group chief financial officer in Switzerland before serving as chief executive officer of Zurich’s UK General Insurance business and UK country head. He left to join Mutual of Omaha in 2017.

Vibhu has a Bachelor of Business Administration degree in accounting from Southern Methodist University (SMU) and is a recipient of the Distinguished Service Award from SMU.

Vibhu and his wife, Julie, live in Minnetonka Beach, Minnesota, and have three adult children.

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TRACEY PETKOVICCHIEF INFORMATION OFFICER

As Chief Information Officer, Tracey leads the IT organization and is accountable for Westfield’s information technology strategy, strategic plan, and execution.

Tracey has been a vital member of the IT leadership team since joining Westfield in 2008. Tracey has expertise leading information technology enabled business transformation efforts through both her Westfield experience and previously as an executive at Nationwide. Through these experiences, Tracey has developed strong relationships across insurance operations and with a number of Westfield’s most important IT vendor partners.

Prior to joining Westfield, Tracey served in a variety of positions at Nationwide Insurance in Columbus, Ohio, including leadership positions in Enterprise Production Assurance, Claims Systems, and Agency Systems.

Tracey has a Bachelor of Science degree in Mathematics and Computer Science from Otterbein College (now University). She has her Master’s degree in Business Administration from Franklin University

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CARLOS MEDINAHEAD OF MIDDLE MARKET, CORPORATE RISKAND BROKING, NORTH AMERICA

Since January 2019, Carlos has led Willis Towers Watson’s Corporate Risk and Broking (CRB) Middle Market growth strategy. In addition, as of September of 2019, he is responsible for our North American operations strategy with a focus on driving segmentation and operational efficiency. Carlos’ role includes working closely with our North American leadership to define strategic areas of focus, aligning our sales and service resources effectively to drive profitable growth and coordinating efforts across North America and global leadership.

Since joining Willis Towers Watson in February of 2016, Carlos has served in various leadership roles. First, leading the execution in North America of our overall operations improvement program. In 2017, he was appointed head of strategy and execution for CRB NA.

Prior to WTW, Carlos spent 8 years with McKinsey & Company, focused on the P&C Insurance landscape, supporting clients across the entire risk value chain on growth strategy, organization and performance transformation engagements.

Carlos holds a Bachelor of Science degree in Mechanical and Electrical Engineering from the Instituto Tecnológico y de Estudios Superiores de Monterrey, Mexico and a Master’s in Business Administration from the University of Chicago, Booth School of Business.

In his spare time, Carlos enjoys spending time with his wife and three boys, listening to live music, and competing in triathlons.

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BETSY ZIEGLERCHIEF EXECUTIVE OFFICER

Elizabeth “Betsy” Ziegler is the first female CEO of 1871, now the Number 1 ranked university-affiliated tech incubator in the world.

Previous to 1871, Betsy was the Chief Innovation Officer at the Kellogg School of Management, Northwestern University, responsible for portfolio innovation as well as integrating technology into the Kellogg educational experience. From 2011 through September 2015, she served as associate dean of degree programs and dean of students.

Prior to Kellogg, she served as a principal in McKinsey & Company’s Chicago office where she led the firm’s Life Insurance Operations and Technology practice and co-led its Financial Institutions Operations and Technology practice.

Ziegler holds an M.B.A. from Harvard Business School and received a B.A. in economics from The Ohio State University, where she graduated with distinction. She is a member of Ann & Robert H. Lurie Children's Hospital of Chicago, and the Museum of Science and Industry Boards of Directors and an advisor and investor in many young technology companies.

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URSULINE FOLEYBOARD DIRECTOR AND STRATEGIC ADVISOR, BOARD DIRECTOR FOR PROVIDENT FINANCIAL SERVICES AND PROVIDENT BANK (PFS), MEMBER OF NACD AND WORLD AFFAIRS FORUM

Ursuline (Urs) Foley serves on the boards of Provident Financial Services & Provident Bank and is a member of the Audit & Technology committees. In prior years, as Global Reinsurance CIO, she served on XL Group’s U.S. legal entity boards. Urs is a strategic advisor to the CEO of a large European Insurance Software firm who is a leader in servicing the Lloyds claims market. She also serves on a number of advisory boards to provide strategic direction on their technology, cyber and business plans. Urs is Chairman Emeritus (& prior President) for Westchester Fairfield Society for Information Management. She serves on three University advisory boards (PACE Seidenberg, University Bridgeport, Rutgers Cyber Security Program), in addition to Accenture’s Insurance Innovation Executive Board, a Private Equity Advisory board, a Blockchain startup and the Stamford City Innovation board. She is also is a member of the National Association of Corporate Directors (NACD) and the World Affairs Forum.

Previously, Urs held global Chief Information Officer roles, Chief Data Officer role and Head of Corporate Operations at XL Group (now AXA XL), which is a global provider of commercial Insurance and Reinsurance. At XL, Urs influenced and led major global initiatives in strategy, technology, operations, business transformations and culture to advance business growth. Global business transformations included; Finance, Investments, Claims, Actuarial, Risk, Reserving, HR, Data & Cyber/GDPR compliance. Urs served on XL’s committees for Enterprise Risk , Crisis Management, Cyber Security, Disaster Recovery and Business Continuity. As a Managing Director, she co-led the Diversity & Inclusion and Innovation programs globally.

Prior to XL Group, Urs also held technology leadership roles at; Guy Carpenter, New York Shipping, in addition to Pershing Division of Donaldson Lufkin & Jenrette.

Urs is a sought after conference speaker on technology, digital, cyber security, privacy data and business transformations. She holds both a Bachelor of Science and Teaching Diploma from University College Cork, Ireland, a Masters of Science from PACE University NYC and a Technology Leadership certificate from Babson University Boston. She also attended NYC College of Insurance and also College of Finance.

Urs lived and worked in Ireland, Bermuda and U.S. (citizen). She enjoys tennis, golf, skiing, reading, painting and supporting STEM initiatives in her spare time.

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ACCENTURE LEADERSHIP PARTICIPANTS AND BIOGRAPHIES

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ACCENTURE LEADERSHIP PARTICIPANTSAccenture Leadership Participants Title

Jim Bramblet Managing Director, Financial Service, North America Insurance Practice Leader

Max Furmanov Managing Director, Strategic Technology Transformation

Marissa Gilbert Managing Director, Talent and Organization Strategy

Martin Kay Managing Director, Digital Strategy

McCree Lake Managing Director, Talent and Organization Strategy

Michael Lyman Senior Managing Director and North America Leader, Accenture Strategy

Rich Miller Managing Director, Life Insurance Practice Leader

Cherene Powell Managing Director, Accenture Strategy

Scott Reddel Managing Director, Capital Markets Practice

Chris Roark Senior Managing Director, North America Competitiveness Practice Leader

Kenneth Saldanha Managing Director, Financial Services, North America Insurance Strategy Practice Leader

Kate Sullivan Managing Director, Wealth and Asset Management Strategy

Heather Sullivan Managing Director, Insurance Strategy

Copyright © 2020 Accenture. All rights reserved.

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JIM BRAMBLETMANAGING DIRECTOR, FINANCIAL SERVICES, NORTH AMERICA INSURANCE PRACTICE LEADER

Jim Bramblet is Accenture’s North American Insurance Practice Leader. Throughout his career, he has focused on large scale transformation programs at large and mid-sized carriers in the P&C and Life / Health businesses. His direct experience with clients has traditionally been at the intersection of technology platform transformation and operating model redesign – across core Insurance functions of Distribution, Policy Administration, Operations and Claims. Over the past 5 years, his work with clients has incorporated all elements of digital transformation including Experience Design, Data, Analytics, Cloud Migration, Workforce Redesign and Digital Solution implementation at both the enterprise and point solution level.

Jim is passionate about helping carriers see their way through transformation of their businesses during this time of digital disruption and the collision of large industry sectors. He believes that Insurance and the protection / restoration services that carriers provide for individuals and business is a critical part of both personal and economic growth and stability. While analyzing long-term trends and hypothesizing about implications for the industry are an important part of leading Accenture’s Insurance practice, Jim remains committed to turning these trends into real business impact for Accenture’s clients, their customers and down to the desktop level of the insurance carrier employee.

Jim holds a BBA from University of Miami in International Finance and Marketing. He joined Accenture in 1995, spent a year with a dot-com from 1999 –2000, left Accenture to lead Cognizant’s global Insurance Consulting business in 2014 and returned to Accenture in the Spring of 2017.

Jim resides in the northern suburbs of Chicago with his wife Katie, their two children, Joe and Maggie, and their mutt, Myrtle.

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MAX FURMANOVMANAGING DIRECTOR, STRATEGIC TECHNOLOGY TRANSFORMATION

Max Furmanov is responsible for Accenture’s Strategic Technology Transformation business globally. His team is responsible for incubating next-generation technologies, architectures and operating models that are helping transform large scale organizations. Max has led some of the most transformative programs Accenture helped clients like Disney, J&J, and Marriott.

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MARISSA GILBERTMANAGING DIRECTOR, TALENT ANDORGANIZATION STRATEGY

Marissa Gilbert is a Managing Director in Talent and Organization with Accenture Strategy. She brings a collaborative and innovative style as she advises executives on a broad range of issues, specializing in working with clients to develop and align leaders, make strategic decisions regarding human capital, design operating models and organization/employee experiences, and navigate the digital world.

In her leadership roles, she advises teams and their clients on the most pressing talent-related issues. She also brings 19 years of experience in leading large-scale business transformations at Fortune 500 organizations and is a certified leadership coach.

In addition to advising clients, Ms. Gilbert is on the Board of Directors for Leadership Philadelphia and advises on developing the city’s up and coming leaders.

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MARTIN KAYMANAGING DIRECTOR, DIGITAL STRATEGY

Martin Kay is a Managing Director at Accenture, focused on partnering with clients to invent, incubate and scale new revenue streams and new businesses.In addition to advisory work, Martin spent 10 years as an investor and entrepreneur in transformational early-stage digital technology companies and serves on a series of start-up Boards

Martin holds a BA/MA in Physics from Oxford University and an MBA from Stanford.

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MCCREE LAKEMANAGING DIRECTOR,TALENT & ORGANIZATION STRATEGY

McCree Lake is a Managing Director in Accenture Strategy's Talent & Organization global practice. He supports clients to transform their HR and people capabilities to create business value. McCree's expertise focuses on integrating people analytics and talent science to help clients implement evidence-based practices that improve how people work and live.

McCree is fluent in Portuguese with extensive international experience. He has spoken at events for organizations including Masie Learning, Brandon Hall, CIO magazine, NetworkWorld and CSO magazine on strategy, leadership and enabling change. McCree is also active in the Atlanta community and was selected by GeorgiaTrend magazine as one of Georgia’s 40 rising stars under 40.

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MICHAEL LYMANSENIOR MANAGING DIRECTOR AND NORTH AMERICA LEADER, ACCENTURE STRATEGY

Michael is Senior Managing Director and North America Lead for Accenture Strategy. He also leads Accenture’s Global Insurance Strategy Practice. Michael is a member of Accenture’s Global Leadership Council and Accenture Strategy Leadership Team. He also is Executive Sponsor for Accenture’s C-Suite Network.

Michael leads Accenture’s Global Business Model Competency. In this capacity, he leads Accenture’s thought leadership, research and asset development on Disruptive Operating and Business Models. His current focus includes:

▪ Combinatorial Technologies

▪ FinTech Disruption

▪ Value Chain impact of Business and Technology Disruption

▪ Disruptive Business Models

▪ Transforming Legacy Organizations in a Disruptive World

▪ Impact of AI on Business Models

During his 30 years of consulting, Michael has served many of the leading global insurance carriers, assisting CEOs and their Executive Teams in formulating disruptive strategies and transforming their organizations.

Prior to joining Accenture in 2008, Michael served as Executive Vice President for a leading global management consulting firm. During his tenure there, he led the Global Management Consulting Business and Global Financial Services and Healthcare industries. He was a member of the Executive Committee and served as Chief Strategy Officer and Chair of the Partner Promotion and Compensation Committee.

Michael received his Masters in Business Administration from the Kellogg Graduate School of Business, Northwestern University, and his undergraduate degree from University of Illinois. He serves on a variety of boards and in the capacity as an Adjunct Faculty at a number of universities.

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CHERENE POWELLMANAGING DIRECTOR, ACCENTURE STRATEGY

Cherene Powell is a Managing Director with Accenture Strategy where she has dedicated her 20-year career to helping Fortune 1000 companies to architect and execute transformational initiatives. This includes operating model and cost optimization strategy and transformation to provide fuel for her client’s growth ambitions and operational efficiency goals. The scope of her expertise includes defining strategy and architecting transformation journeys, including workforce and culture transformation.

Cherene is presently the Global Lead for Accenture Strategy’s Digital Finance business where she partners with CFOs to define the future of finance including the impact of digitization, globalization, and innovation in service delivery. In this role Cherene is a recognized thought leader having published multiple articles including features in CFO.com and she is a frequent speaker at CFO forums.

Cherene has a natural passion for leadership development and gender parity in the workplace. Cherene serves as the North America Lead for Inclusion & Diversity for Accenture Strategy. She is also recognized internally for her leadership impact including being named as a 2016 industry Luminary by the Healthcare Businesswomen’s Association and as a Young Global Leader (YGL) by the World Economic Forum (WEF).

Cherene splits her time between Minneapolis and Traverse City, Michigan with her husband, Casey. They are avid travelers and enjoy spending as much time enjoying Lake Michigan as possible.

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RICH MILLERMANAGING DIRECTOR AND LIFE INSURANCE PRACTICE LEADER

Rich Miller leads Accenture’s North American life insurance Practice and specializes in business transformation. He has spent 25 years working with leading insurance companies to improve growth, reduce costs and streamline operations. He has helped structure and implement multiple enterprise transformation initiatives.

Rich graduated from Lehigh University with a degree in Electrical Engineering.

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CHRIS ROARKSENIOR MANAGING DIRECTOR,NORTH AMERICA COMPETITIVENESSPRACTICE LEADER

Chris Roark is a Chicago-based Senior Managing Director responsible for leading Competitiveness practice in North America. He focuses on working with the management teams and the boards of directors of publicly traded and privately held consumer-oriented companies to drive enterprise value through growth strategies, operating model designs and structural cost resets.

Chris is the co-author of, The Big Zero: The Transformation of ZBB Into a Force for Growth, Innovation and Competitive Advantage, as well as a thought leader on corporate reinvention and managing through disruption.

Chris holds a Master of Business Administration from the University of Chicago Booth School of Business and a Bachelor of Science in Industrial Engineering from Purdue University.

Chris and his wife Brooke live in Chicago along with their four children.

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SCOTT REDDELMANAGING DIRECTOR,CAPITAL MARKETS PRACTICE

Scott is a managing director in Accenture’s Capital Markets practice,responsible for all Wealth Management transformation business. He brings 15 years of experience working with banking, wealth. asset management and private equity firms advising on wealth strategy, M&A, new business launch and transformation agendas.

Scott serves as the client account lead for several wealth management and investment banking clients and heads partnership engagement with the wealthtech and innovation ecosystem.

Based in New York, Scott holds a B.A. in Mathematics from Butler University and an MBA from NYU.

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KENNETH SALDANHAMANAGING DIRECTOR, FINANCIAL SERVICES PRACTICE, NORTH AMERICA INSURANCESTRATEGY LEADER

Kenneth Saldanha is a Managing Director with Accenture’s Financial Services practice, and is the leader of the North America Insurance Strategy Practice. He has spent over 15 years serving Insurance companies. He focuses on strategy and operations optimization in large, global insurance companies.

Kenneth has designed and guided the execution of large scale change programs within individual functions and at the enterprise level for national and global carriers. He has served as an advisor and counselor to individual senior managers and senior management teams through business transformations.

Kenneth holds a B.A. in Mathematics & Economics from Gustavus Adolphus College and a M.S. and Ph.D. in Mathematics from the University of Chicago.

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HEATHER SULLIVANMANAGING DIRECTOR,INSURANCE STRATEGY PRACTICE

Heather Sullivan is a Managing Director at Accenture where she spends her time driving new business endeavors on behalf of carriers, brokers, MGAs, private equity organizations and start-ups. She has built a reputation on developing new products and services that resulted in deeper agency engagement and customer value. A dynamic, results oriented insurance executive, Heather brings that passion alongside a transformative and innovative style to help organizations understand agency needs, wants, desires, motivators and, ultimately, how to achieve market success.

Prior to fully committing to a career in insurance, Heather held leadership positions at a youth engagement organization focused on gang prevention and rehabilitation. So, she knows a thing or two about a value proposition! The mission of the organization is rooted in creating economic opportunity that paves a path for ongoing financial and social independence. It was there where Heather crafted the blueprint for a complex insurance program to insure non-traditional risks posed by employing active gang and crew members.

Heather is passionate about social responsibility and creating opportunity for others to drive economic and social independence. She is an advisor to the CEO of The Cara Program, a Chicago non-profit focused on transforming and lifting individuals from poverty into self-sustaining and productive lives; sits on the board of CHAP, a homeless advocacy program aimed at providing stable housing for individuals impacted by economic hardship; is an advisor to the CEO of Big Brothers Big Sisters, Chicago chapter; and is a sponsor for high school junior and senior Girl Scout Gold Award candidates, as a Gold Award recipient herself.

Additionally, Heather serves several global roles within Accenture, including as the executive sponsor for Accenture’s Insurance Strategy diversity and inclusion efforts that support the global Accenture goal of a 50/50 workforce by 2025.

Heather resides in Chicago with her husband, son and very lively Portuguese Water Dog.

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KATE SULLIVANMANAGING DIRECTOR, WEALTH AND ASSET MANAGEMENT STRATEGY

Kate is a Managing Director in our New York office and brings 15 years of experience in Wealth and Asset Management as an industry executive and consultant. At Accenture, Kate leads our UHNW wealth management offering where she works with wirehouses, private banks, private wealth groups, and RIAs to help firms redefine their UHNW strategy and create digitally enabled UHNW hybrid advice models. Prior to joining Accenture, she was a lead director in PwC’s Asset & Wealth Management Advisory practice, where she focused on asset & wealth management transformations impacting the front office: product re-engineering, financial planning, front office sales strategy, and overall engagement & adoption strategies. She also led several projects related to regulatory driven operations and technology change.

Previously, Kate worked within the industry as an UHNW Financial Advisor on a Barron’s Ranked Private Banking team at Merrill Lynch, where she and her team managed over $1 billion in assets. Prior to that, she worked at GSAM in Production Strategy & Distribution positioning equity, fixed income, and alternative funds and refining value propositions with over 1,200 Advisors in her territory.

Kate graduated cum laude from Boston College with a BS in Accounting and Finance. She received her MBA from Georgetown University. She also has a certificate in Financial Planning from Georgetown University, and was previously registered with Series 7 and Series 63 licenses.

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GUEST SPEAKER BIOGRAPHIES

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DOMINGOS BRUGESCO-FOUNDER AND CHIEF EXECUTIVE OFFICER

Domingos Bruges is the Co-Founder & Chief Executive Officer at Habit Analytics, which is focused on leveraging new sources of data and being the one-stop-shop to launch the next generation of Home, Auto and Pet insurance products. Before founding Habit Analytics, he founded and worked as the CEO at Muzzley, which provides the technology that connects and provides interaction experience between humans and machines.

https://www.habit.io/#home

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PHILIPPE LAFRENIERECHIEF GROWTH OFFICER

Phil Lafreniere is Chief Growth Officer at Slice Labs, an InsurTech startup and the first on-demand insurance cloud platform provider. As CGO, he works with global insurance companies and ecosystem platform partners to develop realistic plans for creating and embedding new digital insurance products.

Phil brings over 26 years of global insurance technology experience to his role at Slice, where he is focused on building more meaningful relationships with companies committed to becoming digital insurers and serving the needs of the on-demand economy. And, as a member of the Slice Executive team he also infuses product development and marketing strategies to help refine Slice’s Insurance Cloud Services (ICS) and Slice Mind.

Phil has a bench of experience in product management, product marketing and sales for various global, industry-leading technology companies. Before joining Slice, he served as Senior Vice President of Product Marketing at EIS Group, where he was responsible for helping global insurers transform into agile, digital enterprises. Prior to that, he served as Vice President of Product Innovation at iter8, as well as Director of Product Marketing and Management at Camilion Solutions, where he helped scale the company before its acquisition by SAP in 2013. He is a frequent speaker and contributor at insurance events globally. He frequently contributes to published articles on underwriting, legacy modernization, and policy administration in several trade journals.

Phil graduated from John Abbott College with a diploma in social sciences, economics and marketing, before going on to the Insurance Institute of Canada, receiving his C.I.P., and then completing an Executive Program in Strategy and Innovation from Massachusetts Institute of Technology Sloan School of Management.

About Slice

Slice Labs is the global pioneer of on-demand insurance. Using AI, machine learning, and Ph.D. behavioral science expertise in Slice’s Insurance Cloud Services (ICS) platform and Slice Mind capabilities, the company is enabling insurers and technology companies to build truly intelligent and intuitive digital insurance products.

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CHRISTIAN BERRERAVICE PRESIDENT OF ALLIANCES AND ECOSYSTEM DEVELOPMENT

Christian leads all partnership activities across Unqork ranging from strategy to go-to-market operations including cloud providers, global and boutique system integrators, marketplace and application partnerships. Christian has been with Unqork since March 2019. Prior to Unqork, Christian led Pre-Sales and Solutioning at Opera Solutions – an artificial intelligence and machine learning platform company. At IBM, Christian held a variety of strategy, sales and ecosystem leadership positions and helped launch the IBM Watson and IBM Blockchain Business Units. Earlier in his career, Christian worked at both Accenture and Scient.

Christian holds B.S. in Computer Science from Columbia University’s School of Engineering and Applied Sciences as well as an MBA from UC Berkeley The Haas School of Business.

About UnqorkUnqork is the industry pioneer no-code enterprise application platform that helps large companies build, deploy, and manage complex applications without writing a single line of code. Companies like Liberty Mutual, Goldman Sachs, and John Hancock are using Unqork's drag-and-drop interface to build enterprise applications faster, with higher quality, and lower costs than conventional approaches. To learn more, please visit: https://www.unqork.com.

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INSURANCE INNOVATION EXECUTIVE BOARD MEMBERSHIP

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IIEB MEMBERSHIP (1/2)

Copyright © 2020 Accenture. All rights reserved.

John Moorefield, Director, Executive Vice President and Chief Transformation Officer; Aflac Life Insurance Japan

Rob Hartman, Chief Operating Officer

Suhas Yerra, Global Chief Information Officer, General Insurance

Jane Possell, Senior Vice President and Chief Information Officer

James Platt, Chief Operations Office, Aon Risk Solutions

Charles Brooks,Head of Operations and Technology

Member in transition

Todd Fancher, Enterprise Transformation Officer

Cathy Mahone, Chief AdministrativeOfficer

Member in transition

Randall Epright, Head Of Operations and Technology

Scott Stice, Chief Marketing Officer

Paul Wilson, Chief Information Officer

Member in transition

David Castellani, Senior Vice President, Business Information Officer

Melissa Gutierrez, Senior Vice President, Nationwide Brokerage Solutions

Mike Scyphers,Chief Information Officer

Byron Olexa, IT Business Leader

John Heveran, Senior Vice President, Chief Information Officer, Commercial Insurance

Member in transition

Sastry Duruvasala, Chief Digital Officer

Ken Solon, Executive Vice President, Chief Information Officer and Head of Digital

Shamus Weiland, Chief Information Officer

Adam Edelstein, Chief Operating Officer, MRSI

Mike Shadler, Senior Vice President and Chief Information Officer

Bruce Hentschel, Vice President ofEnterprise Strategy and Innovation

John Peters, Chief Insurance OfficerBernard Jacob, Senior Vice President & Chief Financial Officer, US Businesses

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IIEB MEMBERSHIP (2/2)

Copyright © 2020 Accenture. All rights reserved.

Deepa Soni, Senior Vice President, Commercial Operations

Mark Knipfer, Chief Operations Officer, Zurich North America

Carlos Medina, Head of Middle Market , Corporate Risk an Broking, North America

Vibhu Sharma, Chief Financial Officer

Robert Yi, Senior Vice President

Wendy King, Vice President of Operations & Chief Information Officer

Stevan Lewis, Senior Vice President,Digital Transformation

Michael Collins, Senior Vice President & Chief Information Officer

Tracey Petkovic,Chief Information Officer

Ted Gramer, Chief Executive Officer

Ursuline Foley, Board Director and Strategyic Advisor

Randy Termeer, Senior Vice President, Chief Technology and Innovation Officer

Betsy Ziegler, Chief ExecutiveOfficer

Rick Law, Chief Operating Officer

Jane Tutoki, Director, Sedgwick board

Suzy Scanlon, Vice President, Global IT Solutions

Tetsuya Morito, General Manager, Global Strategy Office, M&A

Daniel Franzetti, Chief Operating Officer, QBE North America

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GENERAL PROGRAM INFORMATION

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Copyright © 2019 Accenture. All rights reserved.

GENERAL INFORMATIONBOCA RATON RESORT AND CLUB501 East Camino Real, Boca Raton, Florida 33432

CONTACT ACCENTUREMessages for participants will be delivered during scheduled breaks in the program. For administrative or logistical questions, please contact Michelle Zecchin at [email protected] mobile +1 312 659 2002.

ATTIREBusiness casual is appropriate for the professional sessions. Resort casual attire is appropriate for receptions and dinners. For those playing golf, shirts with collars, slacks and golf shorts are appropriate. Please bring a sweater or wrap for evening activities.

MEALSAll participants and spouses/SOs are welcomed to join us for all meals.• On Thursday evening, please join us for the Welcome Reception and Dinner located on the Patio

at 501 East Kitchen and Bar, from 6:30 pm – 9:30 pm. • Breakfasts and lunches will be provided on Friday and Saturday for both meeting guests and

spouses. The breakfasts and lunches will be on the Yacht Club Terrace. • On Friday evening all members and spouses/SOs Reception and Dinner which will be held in the

Cloister Garden from 7:00 pm – 10:00 pm.

FITNESS CLUBS AND RECREATIONThe Boca Raton resort offers state of the art fitness centers, OrangeTheory classes, Hydrow (rowing classes) and several other wellness activities. To find more info, please visit the website at:https://www.bocaresort.com/wellness/fitness-clubs/

The resort also has 2 Golf Courses on property as well as tennis courts, several pools, and the full-service, award-winning Waldorf Spa.

RESTAURANTS ON PROPERTYThe Boca Raton Resort has 13 restaurants and bars from fine dining to more casual options. To find out more, please visit the website at:https://www.bocaresort.com/dining-and-drinks/

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INSURANCE INNOVATION EXECUTIVE BOARD CHARTER

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INSURANCE INNOVATION EXECUTIVE BOARD CHARTER

The Accenture Insurance Innovation Executive Board (IIEB) is a forum of North American business leaders that meet to discuss innovation and trends shaping the future of the insurance industry.

Co-chaired by James Bramblet and Kenneth Saldanha, Accenture managing directors, the board comprises business and technology C-level executives from the United States and Canada.

Launched in February 2011, the board meets two times annually. Board members serve a two-year term.

Each meeting includes a series of presentations, demonstrations and discussions as well as access to our latest industry research.

Board members will interact with their peers on innovations and trends shaping the insurance industry. It is a great opportunity for members to expand their professional network.

Members of the board will have access to the Accenture IIEB private library where appropriate content from the meetings will be posted. These materials will be available only to board members.

We adhere to AntiTrust Guidelines. Guidelines are reviewed at the beginning of each meeting with board members. The Insurance Innovation Executive Board is funded by Accenture and not commissioned by any business, government or other institution.

Copyright © 2020 Accenture. All rights reserved.

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ABOUT ACCENTURE

Accenture is a leading global professional services company, providing a broad range of

services and solutions in strategy, consulting, digital, technology and operations.

Combining unmatched experience and specialized skills across more than 40 industries

and all business functions—underpinned by the world’s largest delivery network—

Accenture works at the intersection of business and technology to help clients improve

their performance and create sustainable value for their stakeholders. With more

than 425,000 people serving clients in more than 120 countries, Accenture drives

innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Copyright © 2020 Accenture. All rights reserved.