spocs - lessons learned
DESCRIPTION
Prezentare sustinuta in cadrul CIP ICT PSP InfoDay, Ministerul Comunicatiilor si Societatii Informationale, Bucuresti, Martie 2013.TRANSCRIPT
CIP-ICT-PSP InfoDay, Bucharest March 2013
Monica ANGHEL
Radu Marius BONCEA
National Institute for Research and Development in Informatics – ICI Bucharest
SPOCS – Lessons learned
Service sector represents around 70% of GDP and
employment;
95% of new created jobs in recent years is within the service
sector;
Every single new business started up contributes strongly to
the economy.
The average enterprise in the services sector in
Europe creates on average:
Turnover: EUR 1,100,000;
Profit: EUR 210,580;
Number of employed persons: 6.4 FTE.
… Now imagine a fictional city. Doing business in
Europe is a challenging journey…
Registration (forwarded to aliens dept.
due to f ree movement authorisation)
Information to central trade register
Good-conduct certif icate
Info on entries in the debtor directory
Attestation: no insolvency proceedings
Tax number
Tax clearance certif icate
Trade authorisation
Registration of a business (notif ies other
authorities which get in contact, if
required
Attestation of trade register registration applctn
Registration in trade register/ issue of
excerpt form commercial register
Building licence, if required
Direct contact with trade supervisory
of f ice, if required
Application for company number
Registration of employees
Health
insurance
company
Job centreTrade
supervisory
office
Local
building
authority
NotaryTrade
office
Tax
authority
Local
court
Municipal
registry
office
Procedures
over procedures in each MS
=
Is EU globally competitive?
?A waste of time and money
Chasing one’s tail around multiple agencies…
…a
nd
a h
os
t of c
om
plia
nc
e a
ctiv
ities
4
Digital natives / governors
convergenceDoing business in Europe….
But that has all changed now! Or has it?
EC eGovernment Benchmark 2010 - Results for the life
event “starting a business”: Limited e-enablement
Ranking of services Ranking of countries
with SD
CA
MS B
MS C
MS D
PSC
PSC
PSC
Service
Provider
MS B
MS C
MS D
MS A
CA
Where
to go?
without SD
Inte
rop
era
ble
Se
rvic
es
(Hopefully) Compliancewith the SD but still,…
– heterogeneous nationalsystems;
– no way using homeinfrastructures connectedto services abroad;
– barriers using eServices.
The Services Directive today
SPOCS helped realise the Next Generation PSC!!
How to achieve this?
Integration? Interoperability!
No, but…
Company Dossier
Citizen ID
Cit
ize
n ID
Co
mp
any
ID
Privacy
Current areas of interoperability activity in the EU
TransportInfrastructure
Company Dossier
Citizen ID
Cit
ize
n ID
Co
mp
any
ID
Privacy
TransportInfrastructure
MS A
MS B
Service
Provider
Source of
Authentic
Documents
e-Delivery
PSC
CA
CA
CA
Content
Syndication
Cross-Border
eDelivery
Cross-Border
eApplications
Legal
Entities
Authentic
Receipt
Provision of
eDocuments
eDocuments
eSignatures
eSafe
1
2
3
0
eMandates
SPOCS: Syndication
Mapping of
equivalent
documents and
services throughout
Member States
Meta-Information
Databases (MIDBs)
Which documentsshould I submit?
SPOCS: eServices
Search, access and
provision of
information regarding
the Services
Directives and
eServices across
Member States
MIDBs + eServices
Interoperability Layer
(WP4IL)
How to improve theusability of my
PSC by includingcross-border services?
SPOCS: eDocuments
Single container
format to parcel, sign
and interpret the
different cross-border
documents
Omnifarious
Container for e-
Documents (OCD)
Visible digital
signatures
eIDs + eSignatures
(based on results from
STORK and
PEPPOL)
How to represent, signand exchange
electronic documents?
SPOCS: eDelivery
Single envelope
addressing
mechanism to
exchange documents
between services
providers and PSCs
SPOCS Gateways
How to exchange eDocuments in a
asynchronous manner?
SPOCS: eSafe
Safely store and
retrieve documents
PULL and PUSH
interaction
approaches with
PSCs
How to safely store andretrieve eDocuments?
SPOCS: Building the next generation Points of
Single Contact
SPOCS will provide seamless electronic procedures by building cross- border
solutions based on your country’s existing systems.
The pilots
Profession Austria Germany Greece Italy Poland Portugal Slovenia Lithuania
Travel Agent / tourist entertainment
X X X X* X*
Real Estate Agent
X X X* X
Master Builder
X X*
Architect X* X* * Second pilot wave go-live progressively from sept-dec 2011
Check for deliverables
Please “joinup”
For further information visit our websites:
https://joinup.ec.europa.eu/software/spocs/description ;
http://www.eu-spocs.eu/ .
Contact the speaker: