splunk company overview april. 2015

Copyright © 2015 Splunk Inc.

Splunk Company OverviewБагиров Тимур

Менеджер по продукту, RRC

Splunk Company Overview

2

Company

• Global HQs: San Francisco London Hong Kong

• 1,300 employees globally• Annual Revenue:

$302.6M (YoY +52%)• NASDAQ: SPLK

Products

• Free trial to massive scale• Splunk products:

Splunk Enterprise Splunk Cloud Hunk Splunk MINT Premium Apps

Customers

• 8,400+ customers• Across 100 countries• Small to large

organizations• 75+ of the Fortune 100• Largest license:

400+ Terabytes/day

Большие данные требуют сбора, хранения, анализа и управления

Volume | Velocity | Variety | Variability

GPS,RFID,

Hypervisor,Web Servers,

Email, Messaging,Clickstreams, Mobile,

Telephony, IVR, Databases,Sensors, Telematics, Storage,

Servers, Security Devices, Desktops 3

Continuously develop and deploy apps

Embrace cloud and mobile

Move to software defined infrastructure

Execute on new business initiatives

Ensure 100% uptimefor critical apps

Manage services, not silos

Identify & mitigate advanced threats

Prevent fraud

Знание создает конкурентное преимущество

4

KEYPRIORITIES

5

Сделает ценные данные доступными и полезными для всех

5

COLLECT DATA FROM ANYWHERE

SEARCHAND ANALYZE EVERYTHING

GAIN REAL-TIME OPERATIONAL INTELLIGENCE

Сила Splunk

6

Доказанное ценность для заказчиков в решении множества задач во всех отраслях

Increased revenues from higher uptime

Savings from fraud prevention

Revenues from faster

product launch

Optimizing fuel use with sensor data

Reduction in SLA payouts

Value from preventing

APTs

$11.0 M $25.0 M $10.0 M $200+ M $1.8 M $1.0 + B$11.0 M $25.0 M $10.0 M $200+ M $1.8 M $1.0 + B

Oil & GasServices

TelecomProvider

TransportationFinancialServices

High TechManufacturing

OnlineServices

7

Education

Healthcare

Technology

Energy and Utilities

Manufacturing

Telecommunications

Cloud and Online Services

Government

Retail

Financial Services and Insurance

Media

Travel and Leisure

8

Proven at 8,400+ Customers in 100 CountriesOver 3/4 the Fortune 100

9

Почему Splunk?

FAST TIME-TO-VALUE

ONE PLATFORM, MULTIPLE USE CASES

VISIBILITY ACROSS STACK, NOT JUST SILOS

ASK ANY QUESTION OF DATA

ANY DATA, ANY SOURCE OR DEPLOYMENT MODEL

StructuredRDBMS

SQL Search

Schema at Write Schema at Read

Traditional Splunk

Современный подход к сбору, хранению и аналитике данных

Copyright © 2014 Splunk Inc.10

ETL Universal Indexing

Volume Velocity Variety

Unstructured

11

Превращает данные в преимуществоIndex Untapped Data: Any Source, Type, Volume

Online Services Web

Services

ServersSecurity GPS

Location

StorageDesktops

Networks

Packaged Applications

CustomApplicationsMessaging

TelecomsOnline

Shopping Cart

Web Clickstreams

Databases

Energy Meters

Call Detail Records

Smartphones and Devices

RFID

On-Premises

Private Cloud

Public Cloud

Ask Any Question

Application Delivery

Security, Compliance and Fraud

IT Operations

Business Analytics

Industrial Data andthe Internet of Things

CIO

End User Computing

Infrastructure & Operations

Security

Analytics / BI / EDW

Architecture

Application Development

Mobile Apps

Web Ops / Ecommerce

Cloud Computing Fraud

Compliance

Services and Customer Support

Business & SaaS App Management

Server, Storage, Network

Sales & Marketing

Product and Engineering

Finance, HR, Legal

Line of Business

12

Перечень основных задач

Полностью интегрируемая платформа

HA / DR Admin Data Security Apps SDKs/APIScale

CollectData

IndexData

Enrich Data

Search & Explore

Analyze& Predict

Report &Visualize

Alert & Action

13

Управление ITОперационная аналитика

Developer Platform (REST API, SDKs)

Business Analytics

Industrial Data and Internet of

Things

14

Основные направления использования

Бизнес аналитика

Индустриальные данные

Безопасность

Управление ITОперационная аналитика


Business Analytics


Things

15

IT менеджмент

Security, Complianceand Fraud

16

Платформа для лог-менеджмента, операционной аналитики, поддержки приложений, наблюдения за IT-

инфраструктурой

ROOT CAUSE AND ISSUE

RESOLUTION

PROACTIVEMONITORING

AND REAL-TIME ALERTING

DELIVER BETTER QUALITY CODE

FASTER

CLOUD APP AND INFRASTRUCTURE

MONITORING

MOBILE APPTROUBLESHOOTING

USER & USAGE ANALYTICS

17

Более 300 готовых решений для сбора и аналитики

Splunk Apps for VMware and

Exchange

300+ IT Ops and App Delivery Apps

*nix

Cloud Service forMobile Developers

18

Сбор, хранение, анализ, двухсторонняя интеграция

APISDKs UI

Server, Storage, Network

Server Virtualization

Operating Systems

Custom Applications

Business Applications

Cloud Services

App Performance MonitoringTicketing/Other

Web Intelligence

Mobile Applications

Stream

ITOperations

Operational Intelligence


Business Analytics


Things

19

Информационная безопасность

Безопасность

20

Единая платформа для умной безопасности

SECURITY & COMPLIANCE REPORTING

REAL-TIME MONITORING OF KNOWN THREATS

DETECT UNKNOWN

THREATS

INCIDENT INVESTIGATIONS

& FORENSICS

FRAUD DETECTION

INSIDER THREAT

Splunk взаимодействует, заменяет и развивает существующие SIEM решения

21

Быстрое лидерство в Gartner SIEM Magic Quadrant

2012 2013 2014

Prevent security breaches and protect patient privacy

Operational analytics for connected medical devices

Comply with HIPAA regulatory requirements

How HCA uses Splunk for Security and Medical Informatics

22

23

How FINRA Uses SplunkCloud for Security

“Splunk Cloud gives you applications which let you get huge amounts of value from your data.”

• Real-time security insights across cloud and on-premises environments

• Leveraging the Splunk App for AWS

— Sr. Director of Information Security

24

Более 130 приложений для безопасности,помимо SIEM-приложения

Splunk App for Enterprise Security

130+ Security Apps

AdditionalSplunk Apps

Sourcefire

Cisco Security Suite

ISE

Palo Alto Networks

FireEye

Symantec

DShield

DNS

OSSEC

VENDOR COMMUNITYCISCO

SPECIFIC

APISDKs UI

Network Traffic Analysis

Identity & Access Control

Perimeter Defense EmailPayload Analysis

Endpoint Behavior Analysis

Endpoint Change Tracking

DLP

Security Analytics

Threat Intelligence

Cloud Security

Полностью интегрируемое решение

25

ITOperations





Things

26



27

Вся информация важна для Бизнес-аналитики

Splunk расширяет возможности существующего BI

CUSTOMER EXPERIENCE

PRODUCT ANALYTICS

BUSINESS PROCESS

ANALYTICS

DIGITALMARKETING

Why Domino’s uses Splunk for Application Management and Business Analytics

Understand device and app

usage trends for orders

Real-time revenue

insights from store data

Visibility into online and

mobile coupon redemption

Refine campaigns for higher conversion

28

29

Приложения и возможности

Apps, Features & Partners• DB Connect• Stream• ODBC Driver• Data Models• Pivot

ITOperations




Business Analytics

Индустриальные данные, Internet of

Things

30

Индустриальные данные

31

Splunk for Industrial Data & the Internet of Things

REMOTETROUBLESHOOTING

& PREVENTIVE MAINTENANCE

SECURITY &COMPLIANCE

DEVICE USAGE &CUSTOMER ANALYTICS

OPERATIONALEFFICIENCY

Building SmarterTransportation

Improving Safety

Reducing Fuel Costs

Improving On-Time Operations

Over $1 Billion in Potential Savings

32

Данные с индустриальных устройств & Internet of Things

• DBConnect

• REST API and SNMP Modular Inputs

• Universal Forwarder for Raspberry Pi

Apps, Features & Partners

REST

33

MainframeData

VMware

Platform for Machine Data

Splunk легко адаптировать

Exchange PCISecurity

DB Connect MobileForwarders Syslog / TCP / Other

Sensors & Control Systems

Rich Ecosystem of Apps

Across Data Sources, Use Cases & Consumption Models

Stream

34

Dev.splunk.com40,000+ questionsand answers

500+ apps Local User Groups and

SplunkLive! events

35

Сильное Community

FREE ONLINE SANDBOX

FREE DOWNLOAD

FREE AMAZON MACHINE

IMAGES (AMI)

36

Легко использовать & Легко начать

1 32

Бизнес-кейсы в финансовом секторе

38

Splunk in Financial Services

Trade Processing

CustomerSupport

SettlementSystems

FIX OrderManagement

PaymentProcessing

Core BankingProcesses

InfrastructureManagement

Branch / ATMManagement

Operational Intelligence Across Diverse Business Processes and Services

Security Compliance(SOX/Basel)

Online Banking

Trading

Credit Cards

Loans

Representative Business ProcessesProduct & Services

Insurance

BusinessServices

39


Trade Processing

CustomerSupport

SettlementSystems

FIX OrderManagement

PaymentProcessing






Online Banking

Trading

Credit Cards

Loans


Insurance

BusinessServices

40

Enabling High Performance Global Trade Infrastructure

Trading infrastructures processes thousands of transactions across 25+ applications

Indexes data across all applications and tiers including mission critical middle-tier trade service

Splunk provides in-depth visibility across tiers:

– Improves system uptime with timely alerts– Understand user trends and improve user experience– Accelerates trade processing times– Troubleshoot difficult issues within seconds

Leading European Financial Services Firm

“Today, we run threshold-based alerts to address issues before they cause downtime”

- Team Lead for Trading Infrastructure

41


Trade Processing

CustomerSupport

SettlementSystems

FIX OrderManagement

PaymentProcessing






Online Banking

Trading

Credit Cards

Loans


Insurance

BusinessServices

42

Gaining Visibility Across Order Routing Systems

Challenging to gain insight across financial industry exchange (FIX) logs to address customer requests

Indexes data across trading applications – includes FIX logs, syslog from hosts and applications

Splunk provides in-depth visibility across tiers:

– Automated transaction record monitoring– Significantly reduced customer request response times– Reduced broker response times– Increased productivity of existing resources

Improves Customer Service and Streamlines Operations

“Splunk helps us improve customer service. We are closing queries as fast as we open them”

- Matt Easley, Customer Support Manager

43


Trade Processing

Customer Support

SettlementSystems

FIX OrderManagement

PaymentProcessing

Core BankingSoftware





Online Banking

Trading

Credit Cards

Loans


Insurance

BusinessServices

44

End to End Visibility Delivers $6 MM in Annual ROI

Indexes millions of events/day. Machine data across:

– Custom & 3rd party software, servers– Java code, databases, Operating systems

Splunk provides insights to improve service:

– Decreased downtime through proactive monitoring– Reduced MTTR with faster troubleshooting– Better coordination across Development & Operations– Improved team efficiency and better resource utilization

Financial Service Firm Improves Service and Customer Satisfaction

“We paid for Splunk in the first month…..now, we are actually proactively solving problems”

45


Trade Processing

CustomerSupport

SettlementSystems

FIX OrderManagement

PaymentProcessing






Online Banking

Trading

Credit Cards

Loans


Insurance

BusinessServices

46

Enabling Timely Transaction Settlement Processing

Peak trading volume exceeds 20 MM transactions per day – settlement process is critical

Indexes data across all applications and engines

Splunk provides insights to improve performance:

– Alerting supports pro-active customer engagement– Engine dashboards highlight KPI to monitor performance– Developers see impact of changes in real-time– Rapidly perform forensic investigations to troubleshoot

Leading Global Equities and Commodities Exchange

“Tried months and several homegrown solutions to surface real time insight – with Splunk it was working in 1 week”

47


Trade Processing

CustomerSupport

SettlementSystems

FIX OrderManagement

PaymentProcessing


Infrastructure Management




Online Banking

Trading

Credit Cards

Loans


Insurance

BusinessServices

48

Multi Scale Unit

Risk Metrics GroupOur high performance cloud computing offering has Splunk integrated from the ground up. It is the go-to solution for every type of question – it helps in decision making at every level right from dev/test/ops to account management, product management and pricing.

“

”Vincent BumgarnerPrincipal Systems Engineer

Running Compute Instances

Avg CPU Utilization

CPU Percentile

Splunk integrated into Risk Metrics’ high performance cloud computing effort from the ground upUsed throughout the organization for delivering deep insights to vendor pricing, CFO, account management and sales, in addition to dev/test and support

49


Trade Processing

CustomerCommunication

SettlementSystems

FIX OrderManagement

PaymentProcessing






Online Banking

Trading

Credit Cards

Loans


Insurance

BusinessServices

50

In-Depth Forensics to Mitigate Security Risks

Indexing data across multiple operating systems and over 55 global locations

Splunk provides insights to reduce security risks:

– Real-time forensics investigation of security issues– Searches across logs to identify source of problem– Ongoing monitoring for bad actors– Uses REST interface to gain visibility across systems

Splunk enables log monitoring requirements of regulations – FFIEC, GLBA, SOX, PCI and SAS70

Leading Provider of Banking Technology Solutions

Leading provider of core financial institution processing. Has processing and technology relationships with 31 of the top 50global banks, including nine of the top 10.

51


Trade Processing

CustomerSupport

SettlementSystems

FIX OrderManagement

PaymentProcessing






Online Banking

Trading

Credit Cards

Loans


Insurance

BusinessServices

52

Legg Mason

“We were able to move from a 9 person compliance monitoring team to just 3 people. Every day they thank me for Splunk.”

Shawn Grimes

Splunk delivers visibility across applications and servers to support compliance requirements

Key Benefits delivered to Legg Mason– Flexibility - can use one solution to centralize logs in an easy to use way– Role based access controls - effectively guard access to data– Secure audit trail - quickly access data to support auditor requests– In-depth reports - generate reports for compliance while fulfilling log

consolidation and retention requirements

CISO has complete insight into security and compliance status through executive level dashboards

53


Trade Processing

CustomerCommunication

SettlementSystems

FIX OrderManagement

PaymentProcessing






Online Banking

Trading

Credit Cards

Loans


Insurance

BusinessServices

New Insights for Electronic Trading• Splunk provides insight into the execution of

individual trades and provides business intelligence to drive trading revenuesCorporate and

investment banking arm of leading bank, ranked among top 11 investment banks globally. With over 6,300 employees in 15 countries.

Analytics across trade lifecycle– Gain insight across applications, auto-negotiation engine and third

party trading platforms– Real-time visibility into key performance metrics – trades by client,

client-tier, products and spreads– Executive dashboards for business managers from Fixed Income /

Sales & Trading / Rates & Credits Groups

Business Value– Effectively manage spreads based on data in real-time– Adjust spreads to drive profitable trading volume and increase

revenues54

Leading Investment Bank

Thank you