splunk company overview april. 2015
TRANSCRIPT
Copyright © 2015 Splunk Inc.
Splunk Company OverviewБагиров Тимур
Менеджер по продукту, RRC
Splunk Company Overview
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Company
• Global HQs: San Francisco London Hong Kong
• 1,300 employees globally• Annual Revenue:
$302.6M (YoY +52%)• NASDAQ: SPLK
Products
• Free trial to massive scale• Splunk products:
Splunk Enterprise Splunk Cloud Hunk Splunk MINT Premium Apps
Customers
• 8,400+ customers• Across 100 countries• Small to large
organizations• 75+ of the Fortune 100• Largest license:
400+ Terabytes/day
Большие данные требуют сбора, хранения, анализа и управления
Volume | Velocity | Variety | Variability
GPS,RFID,
Hypervisor,Web Servers,
Email, Messaging,Clickstreams, Mobile,
Telephony, IVR, Databases,Sensors, Telematics, Storage,
Servers, Security Devices, Desktops 3
Continuously develop and deploy apps
Embrace cloud and mobile
Move to software defined infrastructure
Execute on new business initiatives
Ensure 100% uptimefor critical apps
Manage services, not silos
Identify & mitigate advanced threats
Prevent fraud
Знание создает конкурентное преимущество
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KEYPRIORITIES
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Сделает ценные данные доступными и полезными для всех
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COLLECT DATA FROM ANYWHERE
SEARCHAND ANALYZE EVERYTHING
GAIN REAL-TIME OPERATIONAL INTELLIGENCE
Сила Splunk
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Доказанное ценность для заказчиков в решении множества задач во всех отраслях
Increased revenues from higher uptime
Savings from fraud prevention
Revenues from faster
product launch
Optimizing fuel use with sensor data
Reduction in SLA payouts
Value from preventing
APTs
$11.0 M $25.0 M $10.0 M $200+ M $1.8 M $1.0 + B$11.0 M $25.0 M $10.0 M $200+ M $1.8 M $1.0 + B
Oil & GasServices
TelecomProvider
TransportationFinancialServices
High TechManufacturing
OnlineServices
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Education
Healthcare
Technology
Energy and Utilities
Manufacturing
Telecommunications
Cloud and Online Services
Government
Retail
Financial Services and Insurance
Media
Travel and Leisure
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Proven at 8,400+ Customers in 100 CountriesOver 3/4 the Fortune 100
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Почему Splunk?
FAST TIME-TO-VALUE
ONE PLATFORM, MULTIPLE USE CASES
VISIBILITY ACROSS STACK, NOT JUST SILOS
ASK ANY QUESTION OF DATA
ANY DATA, ANY SOURCE OR DEPLOYMENT MODEL
StructuredRDBMS
SQL Search
Schema at Write Schema at Read
Traditional Splunk
Современный подход к сбору, хранению и аналитике данных
Copyright © 2014 Splunk Inc.10
ETL Universal Indexing
Volume Velocity Variety
Unstructured
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Превращает данные в преимуществоIndex Untapped Data: Any Source, Type, Volume
Online Services Web
Services
ServersSecurity GPS
Location
StorageDesktops
Networks
Packaged Applications
CustomApplicationsMessaging
TelecomsOnline
Shopping Cart
Web Clickstreams
Databases
Energy Meters
Call Detail Records
Smartphones and Devices
RFID
On-Premises
Private Cloud
Public Cloud
Ask Any Question
Application Delivery
Security, Compliance and Fraud
IT Operations
Business Analytics
Industrial Data andthe Internet of Things
CIO
End User Computing
Infrastructure & Operations
Security
Analytics / BI / EDW
Architecture
Application Development
Mobile Apps
Web Ops / Ecommerce
Cloud Computing Fraud
Compliance
Services and Customer Support
Business & SaaS App Management
Server, Storage, Network
Sales & Marketing
Product and Engineering
Finance, HR, Legal
Line of Business
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Перечень основных задач
Полностью интегрируемая платформа
HA / DR Admin Data Security Apps SDKs/APIScale
CollectData
IndexData
Enrich Data
Search & Explore
Analyze& Predict
Report &Visualize
Alert & Action
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Управление ITОперационная аналитика
Developer Platform (REST API, SDKs)
Business Analytics
Industrial Data and Internet of
Things
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Основные направления использования
Бизнес аналитика
Индустриальные данные
Безопасность
Управление ITОперационная аналитика
Developer Platform (REST API, SDKs)
Business Analytics
Industrial Data and Internet of
Things
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IT менеджмент
Security, Complianceand Fraud
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Платформа для лог-менеджмента, операционной аналитики, поддержки приложений, наблюдения за IT-
инфраструктурой
ROOT CAUSE AND ISSUE
RESOLUTION
PROACTIVEMONITORING
AND REAL-TIME ALERTING
DELIVER BETTER QUALITY CODE
FASTER
CLOUD APP AND INFRASTRUCTURE
MONITORING
MOBILE APPTROUBLESHOOTING
USER & USAGE ANALYTICS
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Более 300 готовых решений для сбора и аналитики
Splunk Apps for VMware and
Exchange
300+ IT Ops and App Delivery Apps
*nix
Cloud Service forMobile Developers
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Сбор, хранение, анализ, двухсторонняя интеграция
APISDKs UI
Server, Storage, Network
Server Virtualization
Operating Systems
Custom Applications
Business Applications
Cloud Services
App Performance MonitoringTicketing/Other
Web Intelligence
Mobile Applications
Stream
ITOperations
Operational Intelligence
Developer Platform (REST API, SDKs)
Business Analytics
Industrial Data and Internet of
Things
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Информационная безопасность
Безопасность
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Единая платформа для умной безопасности
SECURITY & COMPLIANCE REPORTING
REAL-TIME MONITORING OF KNOWN THREATS
DETECT UNKNOWN
THREATS
INCIDENT INVESTIGATIONS
& FORENSICS
FRAUD DETECTION
INSIDER THREAT
Splunk взаимодействует, заменяет и развивает существующие SIEM решения
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Быстрое лидерство в Gartner SIEM Magic Quadrant
2012 2013 2014
Prevent security breaches and protect patient privacy
Operational analytics for connected medical devices
Comply with HIPAA regulatory requirements
How HCA uses Splunk for Security and Medical Informatics
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How FINRA Uses SplunkCloud for Security
“Splunk Cloud gives you applications which let you get huge amounts of value from your data.”
• Real-time security insights across cloud and on-premises environments
• Leveraging the Splunk App for AWS
— Sr. Director of Information Security
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Более 130 приложений для безопасности,помимо SIEM-приложения
Splunk App for Enterprise Security
130+ Security Apps
AdditionalSplunk Apps
Sourcefire
Cisco Security Suite
ISE
Palo Alto Networks
FireEye
Symantec
DShield
DNS
OSSEC
VENDOR COMMUNITYCISCO
SPECIFIC
APISDKs UI
Network Traffic Analysis
Identity & Access Control
Perimeter Defense EmailPayload Analysis
Endpoint Behavior Analysis
Endpoint Change Tracking
DLP
Security Analytics
Threat Intelligence
Cloud Security
Полностью интегрируемое решение
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ITOperations
Operational Intelligence
Developer Platform (REST API, SDKs)
Бизнес аналитика
Industrial Data and Internet of
Things
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Бизнес аналитика
Security, Complianceand Fraud
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Вся информация важна для Бизнес-аналитики
Splunk расширяет возможности существующего BI
CUSTOMER EXPERIENCE
PRODUCT ANALYTICS
BUSINESS PROCESS
ANALYTICS
DIGITALMARKETING
Why Domino’s uses Splunk for Application Management and Business Analytics
Understand device and app
usage trends for orders
Real-time revenue
insights from store data
Visibility into online and
mobile coupon redemption
Refine campaigns for higher conversion
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Приложения и возможности
Apps, Features & Partners• DB Connect• Stream• ODBC Driver• Data Models• Pivot
ITOperations
Security, Complianceand Fraud
Operational Intelligence
Developer Platform (REST API, SDKs)
Business Analytics
Индустриальные данные, Internet of
Things
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Индустриальные данные
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Splunk for Industrial Data & the Internet of Things
REMOTETROUBLESHOOTING
& PREVENTIVE MAINTENANCE
SECURITY &COMPLIANCE
DEVICE USAGE &CUSTOMER ANALYTICS
OPERATIONALEFFICIENCY
Building SmarterTransportation
Improving Safety
Reducing Fuel Costs
Improving On-Time Operations
Over $1 Billion in Potential Savings
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Данные с индустриальных устройств & Internet of Things
• DBConnect
• REST API and SNMP Modular Inputs
• Universal Forwarder for Raspberry Pi
Apps, Features & Partners
REST
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MainframeData
VMware
Platform for Machine Data
Splunk легко адаптировать
Exchange PCISecurity
DB Connect MobileForwarders Syslog / TCP / Other
Sensors & Control Systems
Rich Ecosystem of Apps
Across Data Sources, Use Cases & Consumption Models
Stream
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Dev.splunk.com40,000+ questionsand answers
500+ apps Local User Groups and
SplunkLive! events
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Сильное Community
FREE ONLINE SANDBOX
FREE DOWNLOAD
FREE AMAZON MACHINE
IMAGES (AMI)
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Легко использовать & Легко начать
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Бизнес-кейсы в финансовом секторе
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Splunk in Financial Services
Trade Processing
CustomerSupport
SettlementSystems
FIX OrderManagement
PaymentProcessing
Core BankingProcesses
InfrastructureManagement
Branch / ATMManagement
Operational Intelligence Across Diverse Business Processes and Services
Security Compliance(SOX/Basel)
Online Banking
Trading
Credit Cards
Loans
Representative Business ProcessesProduct & Services
Insurance
BusinessServices
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Splunk in Financial Services
Trade Processing
CustomerSupport
SettlementSystems
FIX OrderManagement
PaymentProcessing
Core BankingProcesses
InfrastructureManagement
Branch / ATMManagement
Operational Intelligence Across Diverse Business Processes and Services
Security Compliance(SOX/Basel)
Online Banking
Trading
Credit Cards
Loans
Representative Business ProcessesProduct & Services
Insurance
BusinessServices
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Enabling High Performance Global Trade Infrastructure
Trading infrastructures processes thousands of transactions across 25+ applications
Indexes data across all applications and tiers including mission critical middle-tier trade service
Splunk provides in-depth visibility across tiers:
– Improves system uptime with timely alerts– Understand user trends and improve user experience– Accelerates trade processing times– Troubleshoot difficult issues within seconds
Leading European Financial Services Firm
“Today, we run threshold-based alerts to address issues before they cause downtime”
- Team Lead for Trading Infrastructure
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Splunk in Financial Services
Trade Processing
CustomerSupport
SettlementSystems
FIX OrderManagement
PaymentProcessing
Core BankingProcesses
InfrastructureManagement
Branch / ATMManagement
Operational Intelligence Across Diverse Business Processes and Services
Security Compliance(SOX/Basel)
Online Banking
Trading
Credit Cards
Loans
Representative Business ProcessesProduct & Services
Insurance
BusinessServices
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Gaining Visibility Across Order Routing Systems
Challenging to gain insight across financial industry exchange (FIX) logs to address customer requests
Indexes data across trading applications – includes FIX logs, syslog from hosts and applications
Splunk provides in-depth visibility across tiers:
– Automated transaction record monitoring– Significantly reduced customer request response times– Reduced broker response times– Increased productivity of existing resources
Improves Customer Service and Streamlines Operations
“Splunk helps us improve customer service. We are closing queries as fast as we open them”
- Matt Easley, Customer Support Manager
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Splunk in Financial Services
Trade Processing
Customer Support
SettlementSystems
FIX OrderManagement
PaymentProcessing
Core BankingSoftware
InfrastructureManagement
Branch / ATMManagement
Operational Intelligence Across Diverse Business Processes and Services
Security Compliance(SOX/Basel)
Online Banking
Trading
Credit Cards
Loans
Representative Business ProcessesProduct & Services
Insurance
BusinessServices
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End to End Visibility Delivers $6 MM in Annual ROI
Indexes millions of events/day. Machine data across:
– Custom & 3rd party software, servers– Java code, databases, Operating systems
Splunk provides insights to improve service:
– Decreased downtime through proactive monitoring– Reduced MTTR with faster troubleshooting– Better coordination across Development & Operations– Improved team efficiency and better resource utilization
Financial Service Firm Improves Service and Customer Satisfaction
“We paid for Splunk in the first month…..now, we are actually proactively solving problems”
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Splunk in Financial Services
Trade Processing
CustomerSupport
SettlementSystems
FIX OrderManagement
PaymentProcessing
Core BankingSoftware
InfrastructureManagement
Branch / ATMManagement
Operational Intelligence Across Diverse Business Processes and Services
Security Compliance(SOX/Basel)
Online Banking
Trading
Credit Cards
Loans
Representative Business ProcessesProduct & Services
Insurance
BusinessServices
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Enabling Timely Transaction Settlement Processing
Peak trading volume exceeds 20 MM transactions per day – settlement process is critical
Indexes data across all applications and engines
Splunk provides insights to improve performance:
– Alerting supports pro-active customer engagement– Engine dashboards highlight KPI to monitor performance– Developers see impact of changes in real-time– Rapidly perform forensic investigations to troubleshoot
Leading Global Equities and Commodities Exchange
“Tried months and several homegrown solutions to surface real time insight – with Splunk it was working in 1 week”
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Splunk in Financial Services
Trade Processing
CustomerSupport
SettlementSystems
FIX OrderManagement
PaymentProcessing
Core BankingSoftware
Infrastructure Management
Branch / ATMManagement
Operational Intelligence Across Diverse Business Processes and Services
Security Compliance(SOX/Basel)
Online Banking
Trading
Credit Cards
Loans
Representative Business ProcessesProduct & Services
Insurance
BusinessServices
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Multi Scale Unit
Risk Metrics GroupOur high performance cloud computing offering has Splunk integrated from the ground up. It is the go-to solution for every type of question – it helps in decision making at every level right from dev/test/ops to account management, product management and pricing.
“
”Vincent BumgarnerPrincipal Systems Engineer
Running Compute Instances
Avg CPU Utilization
CPU Percentile
Splunk integrated into Risk Metrics’ high performance cloud computing effort from the ground upUsed throughout the organization for delivering deep insights to vendor pricing, CFO, account management and sales, in addition to dev/test and support
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Splunk in Financial Services
Trade Processing
CustomerCommunication
SettlementSystems
FIX OrderManagement
PaymentProcessing
Core BankingSoftware
InfrastructureManagement
Branch / ATMManagement
Operational Intelligence Across Diverse Business Processes and Services
Security Compliance(SOX/Basel)
Online Banking
Trading
Credit Cards
Loans
Representative Business ProcessesProduct & Services
Insurance
BusinessServices
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In-Depth Forensics to Mitigate Security Risks
Indexing data across multiple operating systems and over 55 global locations
Splunk provides insights to reduce security risks:
– Real-time forensics investigation of security issues– Searches across logs to identify source of problem– Ongoing monitoring for bad actors– Uses REST interface to gain visibility across systems
Splunk enables log monitoring requirements of regulations – FFIEC, GLBA, SOX, PCI and SAS70
Leading Provider of Banking Technology Solutions
Leading provider of core financial institution processing. Has processing and technology relationships with 31 of the top 50global banks, including nine of the top 10.
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Splunk in Financial Services
Trade Processing
CustomerSupport
SettlementSystems
FIX OrderManagement
PaymentProcessing
Core BankingSoftware
InfrastructureManagement
Branch / ATMManagement
Operational Intelligence Across Diverse Business Processes and Services
Security Compliance(SOX/Basel)
Online Banking
Trading
Credit Cards
Loans
Representative Business ProcessesProduct & Services
Insurance
BusinessServices
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Legg Mason
“We were able to move from a 9 person compliance monitoring team to just 3 people. Every day they thank me for Splunk.”
Shawn Grimes
Splunk delivers visibility across applications and servers to support compliance requirements
Key Benefits delivered to Legg Mason– Flexibility - can use one solution to centralize logs in an easy to use way– Role based access controls - effectively guard access to data– Secure audit trail - quickly access data to support auditor requests– In-depth reports - generate reports for compliance while fulfilling log
consolidation and retention requirements
CISO has complete insight into security and compliance status through executive level dashboards
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Splunk in Financial Services
Trade Processing
CustomerCommunication
SettlementSystems
FIX OrderManagement
PaymentProcessing
Core BankingSoftware
InfrastructureManagement
Branch / ATMManagement
Operational Intelligence Across Diverse Business Processes and Services
Security Compliance(SOX/Basel)
Online Banking
Trading
Credit Cards
Loans
Representative Business ProcessesProduct & Services
Insurance
BusinessServices
New Insights for Electronic Trading• Splunk provides insight into the execution of
individual trades and provides business intelligence to drive trading revenuesCorporate and
investment banking arm of leading bank, ranked among top 11 investment banks globally. With over 6,300 employees in 15 countries.
Analytics across trade lifecycle– Gain insight across applications, auto-negotiation engine and third
party trading platforms– Real-time visibility into key performance metrics – trades by client,
client-tier, products and spreads– Executive dashboards for business managers from Fixed Income /
Sales & Trading / Rates & Credits Groups
Business Value– Effectively manage spreads based on data in real-time– Adjust spreads to drive profitable trading volume and increase
revenues54
Leading Investment Bank
Thank you