spigitengage data sheet 1

SpigitEngage

Insights

• Industry-leading crowd analytics provides business intelligence for the most demanding innovation programs

• Dynamic dashboards provide visual reports for key metrics of program health including user engagement, challenge participation, and the innovation pipeline

• Sophisticated reports console allows analysts to easily schedule and securely share highly customized reports and dashboards

• Scroll over or click and drill down into each interactive report.

• Complete crowd analytics package includes dynamic visualization of ideas as they move through stages in the innovation pipeline, and crowd predictions of the potential ROI of each idea Predictions

• Use the crowd to forecast revenue, time to market, and implementation costs

• Predict the return on your innovation program

• Make better decisions with quantitative data on each idea

• Get early alignment with stakeholders by engaging them in predicting outcomes Mindjet Graph API

• Based on principles of the semantic web to facilitate integration of data regardless of underlying schemas

• Access core functionality such as Challenges, Ideas, Discussions and post ideas, comments and votes programmatically

• Includes REST interface, application registration and secure OAuth 2 tokens

Mindjet’s Enterprise Innovation Platform, SpigitEngage, is used by the world’s leading brands to invent new products and services, reduce costs, increase employee engagement, and improve customer experience. Leveraging crowdsourcing, purpose driven social collaboration, game mechanics, and big data analytics, SpigitEngage helps companies identify and execute the best ideas from their employees and customers to drive business outcomes.

Invent disruptive new products and create new revenue streams.

Identify the best ideas through crowdsourcing algorithms, powerful analytics, and integrated workflow.

Increase employee engagement and customer loyalty.

Manage your innovation portfolio with an enterprise-wide view of ideas and activity.

Reduce costs through process innovation. Customize workflow to match your internal processes through a highly configurable SaaS platform.

Make innovation a predictable, repeatable, and quantifiable business process in your organization.

Increase participation with social recognition and financial incentives.

Quantify revenue, cost, and time-to-market of ideas in your innovation pipeline.

Predict the ROI of your innovation program.

Business Benefits

New in SpigitEngage

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Features

Engaging User Interface

Capture and refine idea feedback through employee interactions, votes, ratings, comments, and reviews. Challenges

Enable collaboration that is aligned with organizational purpose and goals. Challenges enable communities to focus on solving a specific business need on a timeline. Automated Idea Graduation Incorporate graduation thresholds that automatically advance the most promising ideas. Crowd Analytics and Insights Drive better decisions with better data. Dynamic dashboards provide interactive access to key metrics of the innovation program and user engagement. The reporting console makes it easy to create and share reports and custom dashboards with stakeholders. Pairwise Voting Up or down votes and star ratings allow for an expression of sentiment towards the idea. Pairwise voting is an additional advanced voting mechanism that can be used in challenges to ensure that each idea is given equal consideration by the crowd.

Reputation

Provides a 360-degree evaluation of employee contributions

that helps push quality ideas to the top.

Game Mechanics

Engages users to increase productivity and drive business value

through game dynamics such as social recognition, virtual currency,

and market simulations.

Store

Convert virtual currency into actual prizes in a customizable store

to provide a financial incentive to participate.

Idea Trading Market

Allows participants to invest their virtual currency in an idea,

providing crowd-based insight into actionable ideas.

Predictions

Leverage the crowd to predict the revenue, cost, and time-to-market

of ideas in your innovation pipeline. Advanced patented algorithms

help converge on accurate quantitative data to help make more

informed decisions in your innovation program.

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CROWD DYNAMICS Purpose-driven engagement that makes innovation a daily habit for everyone in the enterprise

Feature Function

Core Idea Management Ideas, Communities, Voting, Commenting, Social Profiles)

Core idea management functionality, with configurable idea templates, and secure, configurable communities that can be private, invite-only or public.

Automated Challenges Purpose-driven collaboration to solve a specific business problem on a timeline.

Idea Stages Define stages that ideas must move through to improve the innovation program's ability to select and filter the right ideas.

Activity Stream Purposeful social view with filters for your ideas, ideas from people you follow or everything in the site.

Blogs Improve collaboration amongst team members and enable better knowledge sharing across the organization.

Intuitive User Experience Purposeful and efficient social engagement, with a personal innovation page that brings all relevant challenges, activity, notifications, and trends together.

Mobile access Participate in innovation activities anywhere, anytime, on iOS and Android devices.

Expert Roles Define specific roles to ensure that the right experts review, collaborate, and participate at the right time.

Moderator Oversight Ensure communities and challenges can be moderated if required to encourage good crowd behaviors.

Idea Recommendation Recommendations of ideas that may be interesting to the user.

Trending ideas Spot ideas and discussions that are generating a lot of buzz in the crowd and contribute meaningfully to refine the idea.

Evaluation Workflow Experts work in conjunction with the crowd to provide quantitative and qualitative evaluations and feedback at the right time, with a sophisticated workflow engine that handles notifications, reminders, escalations and configurable templates.

Role-based Challenge Management

Create challenge templates and allow challenge sponsors to easily create new challenges that conform to the recommended templates.

Game Mechanics Subtle mechanics based on behavioral science to improve crowd participation, reduce bias, and drive sustained engagement.

Universal Inbox One place to see all your notifications, tasks, direct messages, and @mentions.

Idea Lightbox An overlay window that appears when you click on an idea in the activity stream, where you can see all information like votes and discussions on the idea without having to leave the page.

Challenge Carousel Easily scroll through all Challenges that an end user has permissions to view and participate in.

Virtual Currency Enables tangible rewards and recognition.

Incentives Store Set up either physical rewards such as gift cards or compelling incentives such as a lunch with executives to help pitch an idea or get funding.

Store Auctions In addition to setting up an incentive store, items can be made available for people to bid on in an “auction”.

Share Ideas Share an idea that may be interesting to colleagues.

@mentions Bring additional people into a conversation on an idea by mentioning their name. The person gets a notification.

Personal Innovation page Quick start page for users with a view of all notifications, challenges, activity, trending ideas, and key stats on their own submitted ideas.

Team Members Collaborate to refine and improve ideas by forming a team.

Follow Enable social networking and information filtering by following people.

Communities Multiple innovation communities can exist simultaneously, providing a way to cater to different segments of the organization. Communities can be used for always on, bottom-up innovation, while Challenges can be used to create sponsor-driven, top-down, inquiry-led business problem innovation.

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Feature Function

Automated Graduation Set graduation parameters for ideas to advance to the next stage when these parameters are reached. Let the crowd do the heavy lifting of spotting ideas in early stages, and leverage the limited time and resources of experts in later stages.

Reputation Score A sophisticated reputation scoring system that values quality over quantity, helps identify expertise, and can even be used to weigh voting.

Pairwise Voting Advanced head-to-head voting mechanism that can be used during a phase of a challenge to ensure every idea gets equal, thoughtful consideration by the crowd. Corrects for the shortfall in typical “up/down” voting where popular ideas get more views and therefore move to the top and ideas that are submitted late do not get voted on even though they may have more merit.

Algorithmically Computed Scores

Unique scores for concepts such as “Buzz Percentile” (how much buzz an idea gets), “Best Overall” (Ideas ranked based on estimates of cost and revenue over time weighted by crowd agreement), “Pulse Rate”, etc. These compound scores provide a more sophisticated measure of an idea’s worth than simple linear measures such as number of up/down votes.

Leaderboards Surfaces top innovations and top innovators.

Patented Algorithms Multiple, unique patented algorithms to reduce crowd bias, prevent “gaming”, accurately compute crowd convergence and agreement, create rank orders despite incomplete data, efficiently average views and votes across the crowd.

Discussion Forums Threaded social discussions organized by category.

CROWD ANALYTICS Advanced data visualizations, dashboards, and business intelligence to improve your return on innovation

Feature Function

Predictions Crowd predictions of revenue, time to market, and cost of implementing ideas. Predictions can be configured as a phase, typically towards the end of a Challenge, to get quantitative data to make better decisions on which ideas to implement. Predictions also helps quantify the innovation pipeline value and provide predictive ROI for the innovation program.

Insights Dynamic dashboards provide an overview of key program metrics. Deeper views of user engagement and the health of each challenge and community are built-in. Scroll over, click on, and drill down into each report for more detail. Custom reporting console allows report analysts and administrators to securely schedule and share reports with all stakeholders. Custom reports can include key innovation data from SpigitEngage, aggregated, filtered and presented in visual dashboards that are relevant to your business stakeholders.

Workflow Engine A complete sophisticated workflow engine with notifications, reminders, and escalations. Tasks can be assigned to specific users or roles and can consist of evaluations and reviews. Templates can be created for quantitative as well as qualitative analysis of ideas. The workflow can be adjusted to match your organization’s innovation process.

Idea Jobs Idea jobs can be posted and members can make offers to complete them based on skills and interests.

Idea Market A stock market-like market where users can use virtual currency to buy and sell ideas. Idea markets enable you to select from a set of ideas based on the crowd’s perception of the true worth of ideas. Much like the real stock market, users are more likely to invest in ideas that they believe have greater merit and chance of success.

Data Visualization Multiple sophisticated dynamic visualizations that let you see the flow of ideas through idea stages, crowd sentiment, and crowd prediction of ideas on a continuum from “low-cost, low value” to “high cost, high value”. Data visualizations enable you to visually interpret large sets of data.

User Roles Configurable roles that can be assigned fine-grained permissions and responsibilities. Admins, Super Admins, Community Managers, Members, Moderators, Experts, Idea Coordinators, Challenge Admins, Challenge Sponsors, Report Analysts, Anonymous as well as Custom Roles.

CROWD SCIENCE Industry leading algorithms that eliminate bias and helps you find the best ideas

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Feature Function

Internal and External Communities

Securely engage employees or customers and partners. Create private, public or invite-only communities.

Multiple Languages English (US and UK), French, German, Spanish, Russian, Portuguese, Japanese, Chinese, Arabic.

Language Development Kit

Add additional custom languages and create custom labels.

Yammer Integration Integration with the activity stream in Microsoft Yammer.

Configurable Set up site pages and branding, configure fine-grained security controls, configure ides, challenges, communities, user experience, and roles. Over 100 widgets to create sophisticated configurations and dashboards.

Mindjet Graph API REST API that provides programmatic access to key innovation management resources and concepts. Supports OAuth 2.0 authentication.

Single Sign-On Support for SSO integration with a customer network (LDAP/AD).

Advanced Admin and Security Controls

Sophisticated admin console with full admin online help system.

Support for most popular browsers

Internet Explorer, Firefox, Safari, and Chrome.

User Legal Agreements and Terms

Configure terms of service and user agreements.

Process Templates Configure ideas, forms to post ideas, emails, valuations, reviews, and user experience with built-in and customizable templates.

Enterprise-Grade SaaS Delivery

Global certified data centers with security and auditing. Scalability, availability, and reliability that meets stringent enterprise requirements. Software accessibility and Section 508 compliance. Vulnerability and penetration testing, published data retention, security and backup policies that meet stringent IT requirements.

SUPPORT & SERVICES

Feature Function

Platform Support Multiple, tiered support levels available to ensure an enterprise-grade customer experience.

Implementation Services Expert resources to Design, Implement, Configure, Community Manage and Launch your innovation program.

Advisory Services Strategies and programs to drive engagement, deliver ROI, establish centers of excellence, accelerate program launch, and align innovation programs with business strategy. Managed by industry experts who have built and managed highly acclaimed innovation programs for dozens of Fortune 500 companies.

ENTERPRISE READY

MINDJET | 1160 Battery St. 4th Floor | San Francisco, CA 94111, USA | mindjet.com | sales@mindjet.com | (US) 1-877-MINDJET

Mindjet provides the leading SaaS platform to drive repeatable business innovation. Our innovation management suite, including SpigitEngage and MindManager, is used by the world’s most innovative brands and over 85% of the Fortune 500. Our technology platform incorporates social dynamics, purposeful collaboration, visual mind mapping, crowd science, and analytics. Our software capabilities help leading brands surface and develop the best ideas from their employees, partners and customers to drive product and process innovation and create an engaged organization with a culture of innovation. Mindjet is headquartered in San Francisco with offices throughout the US, UK, France, Germany, Japan, and Australia.