AVZ 2

THINGS YOU COLLECT

TELL YOUR PARTNER ABOUT SOMETHING YOU COLLECT/USED TO COLLECT

ASK YOUR PARTNER QUESTIONS ABOUT THE THINGS (S)HE COLLECTS/USED TO COLLECT

When did you start collecting (stamps)?

How and why did you start collecting them?

How many do you have?

Where do you keep them?

What do your friends think about your collection?

Do you have things from different countries or places?

AVZ 2

1 IN WHICH SITUATIONS DO YOU THINK THE SHOP HAS AN OBLIGATION TO REFUND THE CUSTOMER?

HAVE YOU EVER RETURNED SOMETHING?

WHAT DID YOU ACTUALLY SAY WHEN YOU WENT TO THE SHOPS TO RETURN THE GOODS?

WHAT WAS THE RESULT? DID YOU GET YOUR MONEY BACK OR WHAT?

Taking things back to a shop

REASONS