spa installation & usage manual · 2020-03-05 · congratulations on your new spa! thank you...

W: www.lusospas.co.uk | E: [email protected] | M: 07907 204 218 | P: 01773 875 081 | E M Q 1

SPA Installation & Usage Manual

DECREASES ANXIETY & STRESS | RELIEVES ACHES & PAINS | PROMOTES SLEEP | INCREASES FAMILY TIME 2

Congratulations On Your New Spa!Thank you for choosing Luso Spas Hot Tub. We offer high quality and

innovative products in the spa industry.

In order to get the most of your spa,we strongly suggest that you take the time to read through this manual before you hook up and operate your spa. This will acquaint you with the operating features,hook up procedures, maintenance, safety procedures, ensuring an enjoyable experience right from the start. Luso Spas® Hot Tub has tried to anticipate all of your needs and desires; however, if you need addition information, feel free to contact us.

THIS MANUAL AND ITS CONTENTS ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALTHOUGH WE HAVE PREPARED THIS MANUAL AS ACCURATE AND PRECISE AS POSSIBLE, WE WILL NOT BE LIABLE FOR LOSS, INJURY OR DAMAGES CAUSED BY IMPROPER INSTALLATION OR USE OF SPA (IMPROPER OR OTHERWISE).


Spa Components 4

Wiring in the Hot Tub 5

Base for Your Hot Tub 5

Access 6

Positioning 6

Filling Up Your Hot Tub 7

Water Treatment 7

The Effect of PH 8

Disinfection of the Water 9

Checking Pumps & Unions 9

Pillow Maintenance 9

Skimmer Maintenance 10

Cleaning the Filter 10

Water Level 10

Water Changing 10

Waterfall Controls, Diverters & Jets

11

Bluetooth, Music, Speakers 11

Draining the Hot Tub 11 - 12

Air Blower Not Working 12

Hot Tub Servicing & Maintenance 12

Cover & Steps 13

Thermo Cover 13

CONTENTS

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Step 13

Aromatherapy (Optional Extra) 13

Trouble Shooting 14 - 16

Water Freezing 17

Leaving the Hot Tub Empty for Extended Periods

17

Hot Tub & Chemical Safety 18

Reminders for Maintaining your Hot Tub 18

BALBOA User Details 19 - 44

GECKO User Details 45 - 55


SPA COMPONENTSMaterials: It is made of acrylic plate with fiber glass reinforced.Functions: Water force surf and massage, bubble bath, filter, ozone disinfecting , underwater lamp, computer control etc.


Our hot tubs require either a 32amp power supply with a RCDYou will need an armoured cable running to the hot tub with an IP65 isolated switch located no more than 2m away from the hot tub.

This should have its own dedicated circuit and not be shared with anything else. Electrical burnout due to incorrect amperage WILL NOT be covered by warranty. Ask for qualified electrician for electrical connection.All hot tubs will need installing by a part p qualified installer.(Please ignore if you have a 13amp plug and play model).

BASE FOR YOUR HOT TUB:

The hot tub needs to be positioned on a flat, level, free draining base suitable to hold the weight of the hot tub (filled and with bathers). An uneven base will cause the unit to flex and may cause irreparable damage which will not be covered under the warranty. Where it is intended to install the spa on a concrete base it should be constructed to a minimum of 4

inches/102mm and may need to be reinforced depending on the local ground substrate. If in doubt consult a local builder, contractor or surveyor for advice and information on the construction required. Your hot tub may also be placed onto paving slabs or decorative paviours providing they have been laid on a sub base suitable to support the weight of the tub.Hot Tubs should never be located on flooring that can be damaged by water being trapped underthe tub, splashed over the tub or leaking from the tub. If the hot tub is being positioned over abasement of suspended floor – then you should seek the advice of a structural engineer about to the weight loading and take into consideration the situation in case of flooding.

ARMOURED CABLE

POWER SUPPLY

KEEP LEVEL

WIRING IN THE HOT TUB

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If the spa is in any location where a leak will cause damage then it must be placed in a bund tank or tray that will be able to contain any leak, in flow and volume, and be plumbed to a suitable drainage. This is especially so where there are floors below the tub location or if the spa is in a basement.

ACCESS

We may require access to all sides of the spa for servicing, so it is advisable to leave at least 1metre clearance around the unit. If you are unable to allow clearance all around the unit then you will need to leave access to the side housing the equipment (usually the same side as the controls).

However, if we do ever need to gain access to the other sides it is your responsibility to move the tub in a suitable position prior to an engineer visit.

You should also consider that you will need room to take the cover on and off and room if you wish to fit a cover lifter.

POSITIONINGThe natural location or the Luso Spas range of hot tubs is on the ground and we do not recommend this type of tub is sunk into the ground or decking. If you do decide to sink your hot tub then please be aware that you must either fit a service hatch with adequate room for an engineer to access all side of the tub, or you must be prepared to remove the spa from ground at your own cost if it ever requires servicing.

Positioning a hot tub indoors is at your own risk, you must ensure precautions are made for leaks,access for maintenance and ventilation. The tub must be on a waterproof flooring with adequate drainage.

Please note tubs are free standing units and are not designed to be built into premises.

Having a suitable base for your hot to sit on is crucial.


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FILLING UP YOUR HOT TUBWhen your hot tub has been produced it is wet tested in the factory, this means your hot tub is filled with water and all the functions are tested and the pipework is tested for any leaks. You will need to sanitise the pipe work of the hot tub, this is to kill all bacteria that could be living in the water residue in the pipes.

• Please remove the filter from the filter housing• Fill the hot tub with cold water (ENSURE YOU FILL THIS THROUGH THE FILTER HOUSING

TO AVOID AIRLOCKS) when the hot tub is filling wipe the sides down with a sponge or chamois leather

PLEASE NEVER JUST PUT YOUR HOSE PIPE INTO THE HOT TUB, ALWAYS FILL VIA THROUGH YOUR FILTER HOUSING. FAILURE TO DO SO CAN CAUSE DAMAGE TO YOUR HOT TUB.

WATER TREATMENTThere are many types of chemicals on the market. Suitable chemicals are chlorine and bromine.Although the correct measures of chemicals must be used (please read chemical instructionscarefully). Using cleaning materials which are not recommended or misusing them can result indamage to the hot tub shell. Our spas do have cleaning systems built in to help keep it healthy.Depending on use I would recommend checking the water after 2-3 months to make sure its still ok to enjoy your relaxation.


• Please note that these instructions are just a guide to maintain the hot tub’s water quality. • Before any actions,please consult your local SPA specialist for proper amount of sanitizer

use,and take proper action depending on the capacity of the SPA.• You should never use pool grade chemicals in your SPA. Any damage to equipment caused

by using pool grade chemicals or other improper chemicals will not be covered under warranty.• SPA water should be professionally tested at least once a month. It’s recommended that the

water is tested weekly by the end user. When adding chemicals to the spa, make sure the pumps are running and allow 20-30 minutes for the chemicals to mix. Test the water after the chemicals are sufficiently mixed into the water.

• NOTE: DO NOT cover the SPA for at least 30minutes after adding chemicals.

THE EFFECT OF PHLow PH (below 7.2) causes sanitizer to dissipate more rapidly, increases corrosion of surfaces and equipment, and may make water irritating to SPA users. If PH is high (above 7.6) chlorinating are less effective, surfaces and equipment can scale, water may cloud and shorter filters runs may occur.ATTENTION: The PH level measures the acidity and alkalinity: Values above 7 are alkali and below 7, are acid. A PH index of between 7.2 and 7.6 is recommended.

WARNING: Please make sure that the correct PH level is maintained, any damage caused by an inade-quate PH level is not covered by your SPA guarantee.

PH Adjustment:• Check the PH of the SPA water daily using the PH tester.• If the PH is above the above-mentioned indexes, do not enter the SPA temporarily. Wait for

two hours and re-do the PH test.• If the PH is below the above-mentioned indexes, let the pumps prime. Wait for two hours and

re-do the PH test.• If the proper PH level cannot be maintained by the above instructions, please add appropriate• amount of acidity-alkalinity balance reagent into the water, uncover the SPA cover, leave it mix

in for 20minutes, then re-do the PH test.


NOTE:Clean the pillow with neutral detergent.Excessive chemical levels and ozone may cause fading of pillows. Fading is not covered by warranty.

DISINFECTION OF THE WATERDisinfection of the water is of utmost importance to destroy algae, bacteria and organisms that could develop in the water. However, excessive disinfection could cause skin and eye irritation.

CHECKING PUMPS AND UNIONS• When you heat your hot tub for the first time your hot tub pipe work will expand. You will need

to check for any leaks or weeping. Also, during transit/positioning of your hot tub the pipework can loosen.• Heat your hot tub to operating temperature approx. 38 degrees• Check unions on the pipes and tighten if needed (this is where the pipe joins onto the pump or heater. These are screw fittings and only need to be hand tight).• In some circumstances it may be necessary to use waterproof silicone on a leak.

PILLOW MAINTENANCE:Grab the lower edge of the pillow with both hands firmly and pull up. As you do it, the pillow in-serts will pop out of the holes. Reseat the pillows by aligning the pillow inserts with the holes and striking the pillow hard enough to insert the pegs back into the holes.


CLEANING THE FILTER• For the first two weeks the filter will need cleaning every couple of days. After this just once a fortnight will be fine or after heavy use.• Remove filter from housing.• Use an outside hose to clean your filter.• A coffee stirrer or lolly stick can be useful to clean any hair from the pleats.• Over time “filter cleaner” will dissolve the filter.• It can be useful to purchase a second filter and allow original filter to dry. thoroughly and alternate with the filters.• Dirty/expanded filters may burn the heater out.

SKIMMER MAINTENANCEThere are two styles of skimmers, one is top-access skimmer, and another is wall-mounting skimmer.

WATER LEVELIt is very important that you will the water to the correct level. All Luso Spas hot tubs have a water fill level. This is one the filter housing. If you do not fill to the correct level this can damage the hot tub, for example burn the heater. On the other control panels, it will display ‘DRY’ if you don’t have the correct amount of water.Make sure your water level is covering the highest jets.

WATER CHANGINGHow often you change your water will depend of your usage as water can only be chemicallymaintained for so long before excess build up occurs and it needs replacing. However, we do recommend you change your water every 3 months.


WATERFALL CONTROLS, DIVERTERS AND JETSWaterfall feature will only work when the jets are on and they can be turned on and offindependently via the twisted knob on the shell.The diverters help to change the course of the water; maybe all onto one seat or split the pressure between two seats.On some of the Luso Spas models you can independently twist the jets on and off, so maybe if there is too much pressure in one of the seats you can turn some of them off till its exactly how you want it.

BLUETOOTH/ MUSIC/ SPEAKERS

DRAINING THE HOT TUBTo drain the hot tub; on the skirt is a water out valve. Inside will be a pipe, put your finger inside the pipe, pull the pipe towards you, connect the hose attachment and twist and pull again to release the water. Another method of draining the hot tub is with a submersible pump. This is a quicker method of draining the hot tub.For further information visit our Youtube page: https://www.youtube.com/watch?v=_wpzGUqCa-LAIf you require a submersible pump, visit our web site: https://www.lusospas.co.uk/hottubs/Sub-mersible-Pump-p176883905. Available for only £49.99.

All our hot tubs come Bluetooh enabled; when the hot tub is on the bluetooth is on. On your device the bluetooth will be “p20” and the pin is 8888. Please when stopped using the bluetooth disconnect. IF you do not the bluetooth will keep trying to find the device and beeping which can damage the bluetooth. You then can control your music from your device using the volume button. You can only connect one device to the bluetooth as a time; so please disconnect if some else it trying to join at is will not let you join the bluetooth.


DRAINING THE HOT TUBTo drain the hot tub; on the skirt is a water out valve. Inside will be a pipe, put your finger inside the pipe, pull the pipe towards you, connect the hose attachment and twist and pull again to release the water. Another method of draining the hot tub is with a submersible pump. This is a quicker method of draining the hot tub.

AIR BLOWER NOT WORKING?Our hot tubs do not come with air blowers, however some keypads may have this on but it will not work, but it may work as a jet button.

HOT TUB SERVICING AND MAINTENANCEIt is very important you use suitable chemicals in your hot tub to ensure the quality of your water,dirty water can smell; it could also bring you out in a rash or even cause disease.If your experience foam on the top of your hot tub this is due to the following things: hair products,fake tan, deodorant, oil on your skin, fabric conditioner on your bathing costumes.To avoid foam on your hot tub please shower before entering. There are also products you canpurchase to help minimise this.If your hot tub needs servicing or repairing, please used a qualified technician.

Chemical Starter KitAvailable from www.lusospas.co.ukSpecifically designed for simplicity of use. Dependent upon your usage, this kit should be sufficient to treat the average spa for a whole season. Our chemical kits contain: 750g ph minus,500g ph ,500g stabilised chlorine granules, 500ml no foam, 3 in 1 test strips.See page 29 for accessories.

WE OFFER A VARIETY OF

SERVICESVISIT: WWW.LUSOSPAS.CO.UK FOR FURTHER INFORMATION


COVER AND STEPS The hot tub cover should be used when the hot tub is not in use, the cover comes with clips which will need attaching to the surround of the hot tub and the clips from the cover will clip in to ensure that the cover does not blow away in the wind (each cover has instructions in for this).To remove the cover please first fold in half and then lift off with two people. We do havealternatives to help if you are a single person such as a cover lifter. These are extra costs; please ask one of the Luso Spas teams about this.

THERMO COVERThere is one coded lock on each corner of the insulation cover. Please fix the male part of the lock on the spa corner panel with 3x15mm round head screws. Set the password to 0-0 and then press the two buckles on the sides to open the coded lock. Please put the cover on the spa when the spa is heating and after use. Remember to lock the cover to preventing the children from entering the spa without adult’s care.

STEPThe step is knocked-down. All screws and Alan key is within the steps box. Assembly is like below:

AROMATHERAPY (OPTIONAL EXTRA)The aromatherapy canister is connected to the air blower of the spa and is composed by aromacanister cover, aroma canister and canister holder. Turn the canister knob anti-clockwise to openand increase the aromatherapy; turn the canister clockwise to decrease and close the aromatherapy.


Description of trouble Analysis SolutionAn error message appears on the LCD display.

• Error detected by digital diagnostics function.

PPPlease check the error message trouble shooting in the control system manual,and then contact your local dealer if you are unable to resolve the issue.

SPA can’t start in any mode. • Power off.• Control panel is locked.• Control panel failure.

PPCheck the power switch on or leakage switch is turned onCheck the control panel is unlocked.

PPCheck the failure code in control system manual for solution,and then contactyour dealer to do the maintenance.

SPA starts automatically. • Filtration program is operating.• Heating function is operating.• Anti-freezing function is operating.

PPThe control system will automatically when the program finished.

TROUBLE SHOOTING


Description of trouble Analysis SolutionThe water pump turns off. • The pump running time

is more than the system default maximum running time.

• The pump motor is overheating protected.

PPRepress pump button to restart the pump.

PPStop running pump more than 1hour until cool and then start the pump.

Pump running after filling spa but no water coming through jets.

• The jets are closed.• Air blockage in the water

pump.

PPCheck whether the jets are closed.If yes,open it.

PPTurn pumps on and off several times to drain the blocked air. Unscrew the live union on the water pump to release the air and then screw on tightly.

Heater heating slowly or failing to heat.

• Temperature setting is low• Filter cartridge dirty and

blocked.• No spa cover on the spa • causing heat loss.• Circulation jets are closed.• Heater broken.

PPSet the temperature up.

PPClean or replace paper filter.

PPPut the cover on the spa.

PPTurn on the jets.

PPContact the local dealer for maintenance.

Weak water flow through the jets

Jets are not fully opened.• Jets are blocked.• Air valve is turned off.• Water diverter closed to

the seat.• Water pump ball valve is

not fully opened.

PPTurn on the jets fully.

PPTurn counter-clockwise to take off the jets fitting and clean the jets chamber ifblocked.

PPTurn on the air valve switch.

PPDivert the water diverter to the seat jets wanted.

PPCheck if the water pump ball valves are fully opened.

Uneven water flow from jets • Suctions or filter are blocked

PPClean the suction or filter.


How long can I stay in my spa/hot tub?There is not really a recommended time limit for being in your spa, but at 40 degrees it is advisedyou should take a break after 15 minutes and only stay in a lounger at lower temperature. Alwaysstay hydrated by drinking lots of fluid.

How do you remove lime-scale and biofilms and debris from the inside of thepipework?At your next hot tub water change, before you empty the old water add some pipe cleaner close the air controllers, remove the filter and turn the main pump on for an hour. Soak the filter whilst you are doing this, then empty and clean the spa and do your normal spa maintenance service. This should fix your spa from any problems and dirty pipes you can’t see.

How do you stop hot tub leaks?Most common leaks are unions on pump and heater. These are easy to repair, and Luso Spas cantalk you through this on the phone.

How do I find a leak in my hot tub?Normally a hot tub leaks to the point where the leak is, so If a jet leaks check where the watersettles, and this will be a better indication where your hot tub leak is.

Why will my hot tub not stay hot?First job to try and fix your hot tub is to increase the water level, if this doesn’t work you need toremove the filters, check nothing is floating in the water and turn your spa off and back on again. If the heater comes on you need new filters. If this doesn’t work your heater could have failed which would normally trip the electrics. Also, your sensors or thermostat might not be working.


WATER FREEZINGLeaving the hot tub turned on during the winter will ensure your hot tub does not freeze,alternatively you could drain the tub down using the water out and a water vacuum to suck out the remaining jets/pipework.

LEAVING THE HOT TUB EMPTY FOR EXTENDED PERIODSIf you plan to leave your hot tub empty for extended periods, please ensure the water is fullydrained down and your cover is properly attached. Leaving your hot tub in direct sunlight candamage your hot tub shell. Do not use any chemicals to clean your hot tub when leaving empty as this could damage the shell.It’s recommended that you turn the SPA off and empty it when it’s not more than 2months.It isimportant to remember to leave the cover on even while empty to protect the shell. If you are going away for a few days or weeks,do not turn your spa off completely. Turn the temperature down to 15℃,so that the filtration cycles are still functioning but the spa doesn’t heat.

3-5days: Test PH and sanitizer levels of the spa water and adjust it if necessary(please check thewater maintenance for details);cover the spa;test water balance and adjust if necessary before using the spa again.

5-14days: setting the lowest temperature or sleep mode. Adjust the PH and water treating (pleasecheck the water maintenance for details);cover the spa cover;adjust the PH and water treating when reuse the spa.

More than 15days:Turn off the power;open the drain valve and drain the spa;remove the paperfilter;keep the spa dry and put the spa cover and protection bag on it.


Hot Tub and Chemical Safety Tips:

• Never allow the water temperature to exceed 40 degrees.• Do not drink alcohol beverages before or during the use of the hot tub.• Before children enter the hot tub make sure temperature doesn’t exceed 30 degrees.• If you are pregnant; suffer from high blood pressure, any cardiovascular condition or on medication consult your doctor before using the hot tub.• Keep all chemical containers sealed and out of the reach of children.• Do not allow children to use the hot tub without adult supervision.• Slow moving/weak elderly or disabled person should take extra care when using the hot tub.• Always read and follow the instructions carefully.• NEVER mix chemicals.• Always add chemicals into water, never add chemicals before water.• Make sure accurate measurements of chemicals are taken.• Store chemicals in a cool and dry place.• Never keep chemicals in direct sunlight.• Always handle chemicals with great care.• Please take extra care entering and exiting the hot tub as it will be slippery.• Before entering the hot tub have a shower.

NOTE TO THE INSTALLER AND OWNER: PLEASE PASS THESE INSTRUCTIONS ON TO SUBSEQUENT OWNERS AND USERS.

REMINDERS FOR MAINTAINING YOUR HOT TUB

WEEKLY FORTNIGHTLY EVERY 3 MONTHS ANNUALLY

Check Water Chemistry

Clean Filters Drain & Clean Spa

Full Service

If you would like to book an annual service, please contact us on01773875081 or email – [email protected].


BALBOA User Details


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Manufactured under one or more of these patents. U.S. Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6253227, 6282370, 6590188, 6976052, 6965815, 7030343, 7,417,834 b2, Canadian Patent: 2342614, Australian patent: 2373248 other patents both foreign and domestic applied for and pending. All material copyright of Balboa Water Group.

TP600 and TP400 Control PanelsUser Interface and Programming Reference – Standard Menus

System Model: BP-Series Systems are BP5XX, BP6XX, BP1XXX, BP2XXX.

Software Version: 7.0 and later

Panel Model: TP600 Series TP400 Series

Software Version: 2.3 or later 2.4 or later

JETSTSTSS AUX LIGHT HHHEHEATJETS AUX LIGHT HEAT


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Main Menus

Main Screen

P

SET RANGE

SET

While the Temperature is still flashing, press Light.SET RANGEREADY RANGE FLTR1

Main Screen

READY RANGE FLTR1

SETREADYSET

1

2

Light Cycle if enabled

Power-up ScreensEach time the System powers up, a series of numbers is displayed. After the startup sequence of numbers, the system will enter Priming Mode (See Page 3).

Waiting Several Seconds in the Main Menuwill allow the display to revert to the Main Screen.

Most changes are not saved unless Light is pressed.Refer to Key above.

If Time of Day is not set“SET TIME” will

appear in this menu.

Indicates Flashing or Changing Segment

Key

A temperature button, used for “Action” Light or dedicated “Choose” button, depending on control panel configuration

Indicates Alternating or Progressive Message - every 1/2 second

Waiting time that keeps the last change to a menu item.

Waiting time (depends on menu item) that reverts to original setting and ignores any change to that menu item.*****

NavigationNavigating the entire menu structure is done with 2 or 3 buttons on the control panel.

Some panels have separate WARM (Up) and COOL (Down) buttons, while others have a single Temperature button. In the navigation diagrams

Temperature buttons are indicated by a single button icon. Panels that have two Temperature buttons (Warm and Cool) can

use both of them to simplify navigation and programming where a single Temperature icon is shown.

The LIGHT Button is also used to choose the various menus and navigate each section.

Typical use of the Temperature button(s) allows changing the Set Temperature while the numbers are flashing in the LCD.

Pressing the LIGHT button while the numbers are flashing will enter the menus.

The menus can be exited with certain button presses. Simply waiting for several seconds will return the panel operation to normal.

Indicates a Menu Item thatDepends on a ManufacturerConfiguration and may or may not appear.


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Preparation and FillingFill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process.

After turning the power on at the main power panel, the top-side panel display will go through specific sequences. These sequences are normal and display a variety of information regarding the configuration of the hot tub control.

Priming Mode – M019*This mode will last for 4-5 minutes or you can manually exit the priming mode after the pump(s) have primed.

Regardless of whether the priming mode ends automatically or you manually exit the priming mode, the system will auto-matically return to normal heating and filtering at the end of the priming mode. During the priming mode, the heater is disabled to allow the priming process to be completed without the possibility of energizing the heater under low-flow or no-flow conditions. Nothing comes on automatically, but the pump(s) can be energized by pushing the “Jet” buttons. If the spa has a Circ Pump, it can be activated by pressing the “Light” button during Priming Mode.

Priming the PumpsAs soon as the above display appears on the panel, push the “Jet” button once to start Pump 1 in low-speed and then again to switch to high-speed. Also, push the Pump 2 or “Aux” button, if you have a 2nd pump, to turn it on. The pumps will now be running in high-speed to facilitate priming. If the pumps have not primed after 2 minutes, and water is not flowing from the jets in the spa, do not allow the pumps to continue to run. Turn off the pumps and repeat the process. Note: Turning the power off and back on again will initiate a new pump priming session. Sometimes momentarily turning the pump off and on will help it to prime. Do not do this more than 5 times. If the pump(s) will not prime, shut off the power to the spa and call for service.

Important: A pump should not be allowed to run without priming for more than 2 minutes. Under NO circumstances should a pump be allowed to run without priming beyond the end of the 4-5 minute priming mode. Doing so may cause damage to the pump and cause the system to energize the heater and go into an overheat condition.

Exiting Priming ModeYou can manually exit Priming Mode by pressing a “Temp” button (Up or Down). Note that if you do not manually exit the priming mode as described above, the priming mode will be automatically terminated after 4-5 minutes. Be sure that the pump(s) have been primed by this time.

Once the system has exited Priming Mode, the top-side panel will momentarily display the set temperature but the display will not show the temperature yet, as shown below. This is because the system requires approximately 1 minute of water

flowing through the heater to determine the water temperature and display it.

Fill it up!

READY RANGE READY RANGE

or

*M019 is a Message Code. See Page 15.


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PumpsPress the “Jets 1” button once to turn pump 1 on or off, and to shift between low- and high-speeds if equipped. If left running, the pump will turn off after a time-out period. The pump 1 low-speed will time out after 30 minutes. The high-speed will time out after 15 minutes.

On non-circ systems, the low-speed of pump 1 runs when the blower or any other pump is on. If the spa is in Ready Mode (See page 6), Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the spa temperature (polling) and then to heat to the set temperature if needed. When the low-speed turns on automatically, it cannot be deactivated from the panel, however the high speed may be started.

Circulation Pump Modes

If the system is equipped with a circ pump, it will be configured to work in one of three different ways:

1, The circ pump operates continuously (24 hours) with the exception of turning off for 30 minutes at a time when the water temperature reaches 3°F (1.5°C) above the set temperature (most likely to happen in very hot climates).

2, The circ pump stays on continuously, regardless of water temperature.

3, A programmable circ pump will come on when the system is checking temperature (polling), during filter cycles, during freeze conditions, or when another pump is on.

The specific Circulation Mode that is used has been determined by the Manufacturer and cannot be changed in the field.

Filtration and OzoneOn non-circ systems, Pump 1 low and the ozone generator will run during filtration. On circ systems, the ozone will run with the circ pump.

The system is factory-programmed with one filter cycle that will run in the evening (assuming the time-of-day is properly set) when energy rates are often lower. The filter time and duration are programmable. (See page 10) A second filter cycle can be enabled as needed.

At the start of each filter cycle, the blower (if there is one) or Pump 2 (if there is one) will run briefly to purge its plumb-ing to maintain good water quality.

Freeze ProtectionIf the temperature sensors within the heater detect a low enough temperature, then the pump(s) and the blower automati-cally activate to provide freeze protection. The pump(s) and blower will run either continuously or periodically depending on conditions.

In colder climates, an optional additional freeze sensor may be added to protect against freeze conditions that may not be sensed by the standard sensors. Auxiliary freeze sensor protection acts similarly except with the temperature thresholds determined by the switch. See your dealer for details.

Clean-up Cycle (optional)When a pump or blower is turned on by a button press, a clean-up cycle begins 30 minutes after the pump or blower is turned off or times out. The pump and the ozone generator will run for 30 minutes or more, depending on the system. On some systems, you can change this setting. (See the Preferences section on page 12)

Spa Behavior


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Adjusting the Set TemperatureWhen using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button. When the LCD stops flashing, the spa will heat to the new set temperature when required.

If the panel has a single temperature button, pressing the button will cause the temperature to flash. Pressing the button again will cause the temperature to change in one direction (e.g. UP). After allowing the display to stop flashing, pressing the Temperature Button will cause the temperature to flash and the next press will change the temperature in the opposite direction (e.g. DOWN).

Press-and-HoldIf a Temperature button is pressed and held when the temperature is flashing, the temperature will continue to change until the button is released. If only one temperature button is available and the limit of the Temperature Range is reached when the button is being held, the progression will reverse direction.

Dual Temperature RangesThis system incorporates two temperature range settings with independent set temperatures. The High Range designated in the display by an “up” arrow, and the Low Range designated in the display by a “down” arrow.

These ranges can be used for various reasons, with a common use being a “ready to use” setting vs. a “vacation” setting. The Ranges are chosen using the menu structure below. Each range maintains its own set temperature as programmed by the user. This way, when a range is chosen, the spa will heat to the set temperature associated with that range.

For example:

High Range might be set between 80°F and 104°F.

Low Range might be set between 50°F and 99°F.

More specific Temp Ranges may be determined by the Manufacturer.

Freeze Protection is active in either range.

See Ready and Rest on Page 6 for additional heating control information.

Temperature and Temp Range

High-Range vs. Low-Range Temp Choice

Press a Temp Button repeatedly to change the temperature.

Pressing and holding a Temp Button will also change the temperature.

Pressing and holding a Temp Button will also change the temperature.

Toggle the Range arrows in the LCD.

SET RANGE SET RANGE

Set Temp will Show & Flash

Set Temp will Show & Flash

SET RANGE FLTR1 SET RANGE FLTR1 SET RANGE FLTR1

SET RANGE

SET RANGE

Waiting Several SecondsReverts to Original Setting

To Set

*****SET RANGE

While temperature is flashing...

To next item in Main Menu

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Several SecondsOR

Main Screen

READY RANGE FLTR1

Press a Temp Button repeatedly to change the temperature.

Several SecondsOR

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1


Key






40940_J 10-08-136


In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.”

The heater pump can be either a 2-Speed Pump 1 or a circulation pump.

If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.”

REST Mode will only allow heating during programmed filter cycles. Since polling does not occur, the temperature display may not show a current temperature until the heater pump has been running for a minute or two.

Circulation Mode (See Page 4, under Pumps, for other circulation modes)

If the spa is configured for 24HR circulation, the heater pump generally runs continuously. Since the heater pump is always running, the spa will maintain set temperature and heat as needed in Ready Mode, without polling.

In Rest Mode, the spa will only heat to set temperature during programmed filter times, even though the water is being filtered constantly when in Circulation Mode.

Ready-in-Rest ModeREADY/REST appears in the display if the spa is in Rest Mode and Jet 1 is pressed. It is assumed that the spa is being used and will heat to set temperature. While Pump 1 High can be turned on and off, Pump 1 Low will run until set temperature is reached, or 1 hour has passed. After 1 hour, the System will revert to Rest Mode. This mode can also be reset by entering the Mode Menu and changing the Mode.

Mode – Ready and Rest

READYSET SET REST

READY Mode will allow the spa to Poll and determine a need for heat. The panel will maintain a “current” temperature display.

REST Mode will not Poll and will only heat during filter cycles. The panel will not display a current temperature at all times.

The Main Screen will display RUN PUMP FOR TEMP if the filtration pump has not run for over 1 hour.The Main Screen will display normally during Filter Cycles or when the spa is in use.

If the filtration pump has been off for an hour or more, when any function button, EXCEPT Light, is pressed on the panel, the pump used in conjuncton with the heater will run so that temperature can be sensed and displayed.

1 Hour REST RANGE REST RANGEREST RANGE REST RANGE REST RANGE

While the Temperature is still flashing, press Lightrepeatedly until MODEappears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1

Main Screen

REST RANGE FLTR1

Main Screen

REST RANGE FLTR1

Toggle between READY and RESTPressing Light when the display is toggled will go to Main Screen.

To next item inMain MenuIf not toggled


To Set

*****


Key





Main Screen

REST RANGE

Main Screen

READY/REST RANGEJ


40940_J 10-08-137


Show and Set Time-of-Day

P

P

SET P SET P SET P SET P

To next item inMain Menu

While the Temperature is still flashing, press Lightrepeatedly until TIMEappears in the LCD.

If Time of Day is not actually programmed due to a power cycle, SET TIME will appear in the menu instead of just TIME.

SET RANGE

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Several Seconds

Main Screen

READY RANGE FLTR1Waiting Several SecondsReverts to Original Setting

To Set

*****

Be sure to set the Time-of-DaySetting the time-of-day can be important for determining filtration times and other background features.

When in the TIME menu, SET TIME will flash on the display if no time-of-day is set in the memory.

24-hour time display can be set under the PREF menu. (See Page 10)

Note:If power is interrupted to the system, Time-of-Day is not stored. The system will still operate and all other user settings will be stored. If filter cycles are required to run at a particular time of day, resetting the clock will return the filter times to the actual programmed periods.

When the system starts up, it defaults to 12:00 Noon, so another way to get filter times back to normal is to start up the spa at noon on any given day. SET TIME will still flash in the TIME Menu until the time is actually set, but since the spa started at noon, the filter cycles will run as programmed.

Note:Some panels may have a dedicated FLIP button, which allows the user to flip the display with a single button-press.

Flip (Invert Display)

Several Seconds

or

SET SET

Toggle the inversion of the segmented charactersPressing Light when the display is toggled will go to Main Screen.

READY RANGE FLTR1

While the Temperature is still flashing, press Lightrepeatedly until FLIPappears in the LCD.

SET RANGE

Main Screen

Main Screen

READY RANGE FLTR1

To next item inMain MenuIf not toggled


Key






40940_J 10-08-138


Restricting Operation

LOCK will remain on the display for 3 seconds and then revert to the normal display.

When the Temperature is locked, the panel will display the Set Temperatureby pressing a Temperature Button, as ususal. LOCK will appear if an attempt to reset the temperature is made with a subsequent button press.Adjustable settings in the menus are also locked.Other function buttons will operate normally.

Panel Locked

Temperature Locked

Any Button Press

Locks all function buttons.Locks Temp. and Settings.

SET

SET SET

SET

READY RANGE FLTR1 READY RANGE FLTR1

While the Temperature is still flashing, press Lightrepeatedly until LOCKappears in the LCD.

SET RANGE

Main Screen

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1 READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

SET

Several SecondsTo next item inMain Menu

SeveralSeconds

Several Seconds

RANGE


To Set

*****

While pressing and holding the Temperature Button (or UP button, if available),

Slowly press and release the Light Button two times.READY RANGE FLTR1

Main Screen

A FewSeconds

Unlocking


Key





This Unlock sequence may be used from any screen that may be displayed on a restricted panel.

NOTE: If the panel has both an UP and a Down button, the ONLY button that will work in the Unlock Sequence is the UP button.

The control can be restricted to prevent unwanted use or temperature adjustments.

Locking the panel prevents the controller from being used, but all automatic functions are still active.

Locking the Temperature allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.

Temperature Lock allows access to a reduced selection of menu items. These include Set Temperature, FLIP, LOCK, UTIL, INFO and FALT LOG.


40940_J 10-08-139


Hold (Standby)

Press JET Button for Pump Out/Drain, only if Drain Mode is enabled.

OR

Some spas will allow PUMP ING OUT (Drain Mode) with Jet 1 button

Jet 1 will toggle pump on and off.

J

While the Temperature is still flashing, press Lightrepeatedly until HOLDappears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1Several Seconds

Main Screen

READY RANGE FLTR1

3 Seconds


SET

Hold Mode – M037* Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter. Hold Mode will last for 1 hour unless the mode is exited manually.

Drain ModeSome spas have a special feature that allows a pump to be employed when draining the water. When available, this feature is a component of Hold Mode.


Key






M037 is a Message Code. See Page 15.


40940_J 10-08-1310


Adjusting Filtration

Sets Filter 1 length in hours

Sets start hour Selects minutes

Selects part of an hour

SET FLTR1 P SET FLTR1 P SET FLTR1 P

Sets 15-minute increments

SET FLTR1 P

FLTR1FLTR1 SET FLTR1 SET FLTR1 SET FLTR1

Shows/flashes start time

FLTR1

to show RUN HRS

to show F1 ENDS xx:xx


A

1

While the Temperature is still flashing, press Lightrepeatedly until FLTR 1appears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

Sets Filter 1 length in hours



SET FLTR 2 P SET FLTR 2 P SET FLTR 2 P


SET FLTR 2 P

FLTR 2FLTR 2 SET FLTR 2 SET FLTR 2 SET FLTR 2


FLTR 2

to show RUN HRS

to show F1 ENDS xx:xx


A

Main Screen

READY RANGE FLTR1

2


Main Screen

READY RANGE FLTR1SET FLTR 2 SET FLTR 2To Set

To Set

To Set

To Set

To Set



Wait toRevert

*****


*****

Waiting several secondswill lose any new Filter 1 Start Time and Run Hours and revert to the previous Filter 1 settings.

*****

To Set

Waiting several secondswill lose any new Filter 2 On/OFF, Start Time and Run Hours and revert to any previous Filter 2 settings.

*****

*****

Wait toRevert

*****

*****

Main FiltrationFilter cycles are set using a start time and a duration. Start time is indicated by an “A” or “P” in the bottom right corner of the display. Duration has no “A” or “P” indication. Each setting can be adjusted in 15-minute increments. The panel calcu-lates the end time and displays it automatically.


Key





Filter Cycle 2 - Optional FiltrationFilter Cycle 2 is OFF by default.

It is possible to overlap Filter Cycle 1 and Filter Cycle 2, which will shorten overall filtration by the overlap amount.

Purge CyclesIn order to maintain sanitary conditions, secondary Pumps and/or a Blower will purge water from their respective plumbing by running briefly at the beginning of each filter cycle.

If Filter Cycle 1 is set for 24 hours, enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin.


40940_J 10-08-1311


Light Timer OptionIf LITE TIMR does not appear in the Main Menu, the Light Timer feature is not enabled by the manufacturer.

When available, the Light Timer is OFF by default.

Light Timer Programming

While the Temperature is still flashing, press Lightrepeatedly until LITE TIMRappears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1

Sets Timer Length in hours



SET A SET A SET A


SET A

SET SET SET


to show RUN HRS

to show TIMR ENDS xx:xx


A

To next item inMain Menu Main Screen

READY RANGE FLTR1

Main Screen

READY RANGE FLTR1

SET SET

To Set

To Set

To Set


*****


*****

Wait toRevert

*****

To Set

Waiting several secondswill lose any new Lite Timer On/OFF, Start Time and Run Hours and revert to the previous Lite Timer settings.

*****


Key







40940_J 10-08-1312


F / C (Temp Display)Change the temperature between Fahrenheit and Celsius.

12 / 24 (Time Display)Change the clock between 12 hr and 24 hr display.

RE-MIN-DERS (Reminders)Turn the reminder messages (like “Clean Filter”) On or Off.

CLN-UP (Cleanup)Cleanup Cycle Duration is not always enabled, so it may not appear. When it is available, set the length of time Pump 1 will run after each use. 0-4 hours are available.

DOL-PHIN AD-DRES (Dolphin II and Dolphin III) Applies to RF Dolphin only. (This message may not appear depending on the configuration)When set to 0, no addressing is used. Use this setting for a Dolphin Remote which is factory set for no address by default. When set between 1 and 7, the number is the address. (See the Dolphin manual for details.)

Preferences


40940_J 10-08-1313


Preferences

Toggle Yes and No

SET SET

Toggle °F and °C

SET SET

Toggle 12-hour clock and 24-hour clock

SET SET

Press Light

To show first item in Preferences menu(F/C)

for 12-24

Press Light for REMINDERS

Press Light

Only if CleanupCycle is enabled.

RF Dolphin only.

Press Light for CLEAN UP

While the Temperature is still flashing, press Lightrepeatedly until PREFappears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1


(UTIL)


(UTIL)

To view current setting and to toggle number of hours (0-4).

SET SET SET

To veiw current setting and to toggle address numbers for Dolphin II or Dolphin III (0-7)

SET SET SET

to show Address Menu for Dolphin II or Dolphin III

To Set

To Set

To Set

To Set

To Set

Wait toRevert

*****

Wait toRevert

*****

Wait toRevert

*****

Wait toRevert

*****

Wait to Revert*****

Several SecondsOR

Wait Several Seconds to Return to Main Screen

OR


Key







40940_J 10-08-1314


INFO (System Information sub-menu)The System Information Menu displays various settings and identification of the particular system. As each item in the menu is highlighted, the detail for that item is displayed at the bottom of the screen.

SSID (Software ID) Displays the software ID number for the System.

MODL (System Model)Displays the Model Number of the System.

SETP (Current Setup)Displays the currently selected Configuration Setup Number.

SIG (Configuration Signature)Displays the checksum for the system configuration file.

Heater Voltage (Feature not used on CE rated systems.) Displays the operating voltage configured for the heater.

Heater Wattage as Configured in Software (CE Systems Only.)Displays a heater kilowatt rating as programmed into the control system software (1-3 or 3-6).

H _ (Heater Type)Displays a heater type ID number.

SW _ (Dip Switch Settings)Displays a number that represents the DIP switch positions of S1 on the main circuit board.

PANL (Panel Version) Displays a number of the software in the topside control panel.

Utilities and Information


40940_J 10-08-1315


Utilities In addition to INFO, The Utilities Menu contains the following:

GFCI (GFCI Test) (Feature not available on CE rated systems.) GFCI Test is not always enabled, so it may not appear. This screen allows the GFCI to be tested manually from the panel and can be used to reset the automatic test feature. If the GFCI Test Feature is reset, the device will trip within 7 days. (See Page 17)

A / B (A/B Sensor Temperatures)When this is set to On, the temperature display will alternate to display temperature from Sensor A and Sensor B in the heater.

FALT LOG (Fault Log)The Fault Log is a record of the last 24 faults that can be reviewed by a service tech.

DEMO (Demo Mode)Demo Mode is not always enabled, so it may not appear. This is designed to operate several devices in a sequence in order to demonstrate the various features of a particular hot tub.

Additional Utilities


40940_J 10-08-1316


Utilities

Start display of string. There is a 2 second delay on each number.

Start display of string. There is a 2 second delay on each number.

Start display of string. There is a slight delay on each number.

These strings will display once and return to the beginning. Press Temperature again to display the string again.

Waiting 10 seconds will allow the screen to return to normal operation.

Only if GFCIis enabled

Only if DEMO Modeis enabled

To FIRST item in Main Menu

(TEMP Range)

While the Temperature is still flashing, press Lightrepeatedly until UTIL (Utilities)appears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1

SET

SETSET

When set to ON, Panel will display alternate readings from Senor A and Sensor B on Main Screen

Back to normal operation

DIP Switch 1 – Test Mode Off (0) or On (1)

N/A or Special Amperage Rule 1 or 2

120 or 240 VAC input power sensed by a UL system at startup.

3-6 or 1-3 Heater Wattage as programmed. Displayed by a CE system at startup.

Heater Type

Displays Fault Log

Displays GFCI Test Menu

OR

DIP Switch 2+3+4 = the number of HS pumps with heat

Store Settings (0) or Memory Reset (1)DIP SwitchSettings


To Set

*****

Several SecondsOR OR


Key





See Page 17

See Page 18



40940_J 10-08-1317


Not Available on CE Rated Systems.A GFCI is an important safety device and is required equipment on a hot tub installation.

Your spa may be equipped with a GFCI Protection feature. (UL rated systems only.) If your spa has this feature enabled by the manufacturer, the GFCI Trip Test must occur to allow proper spa function.

Within 1 to 7 days after startup, the spa will trip the GFCI to test it. (The number of days is factory programmed.) The GFCI must be reset once it has tripped. After passing the GFCI Trip Test, any subsequent GFCI trips will indicate a ground fault or other unsafe condition and the power to the spa must be shut off until a service person can correct the problem.

Forcing the GFCI Trip TestThe installer can cause the GFCI Trip Test to occur sooner by initiating it using the above menu.

The GFCI should trip within several seconds and the spa should shut down. If it does not, shut down the power and manu-ally verify that a GFCI breaker is installed and that the circuit and spa are wired correctly. Verify the function of the GFCI with its own test button. Restore power to the spa and repeat the GFCI Trip Test.

Once the GFCI is tripped by the test, reset the GFCI and the spa will operate normally from that point. You can verify a suc-cessful test by navigating to the above menu. PASS should appear after a temp button is pressed from the GFCI screen.

The end-user must be trained to expect this one-time test to occur and how to properly reset the GFCI.

Warning:If freezing conditions exist, a GFCI should be reset immediately or spa damage could result. The end user should always trained to test and reset the GFCI on a regular basis.

Utilities – GFCI Test Feature

Only if GFCIis enabled


(TEMP Range)

To next item in Info Menu

(A/B°)

Only appearsif a GFCI test

has beenpassed.


TRIP may also appear briefly under certain circumstances.

One of these screens will appear.

If the GFCI does NOT trip, FAIL will appear and Spa will not operate.

The GFCI will be tripped at a random interval.

When the GFCI trips,the spa will shut down.After the breaker is reset, PASS will appear in this menu and the spa will operate normally.

SET RANGE

Main Screen

READY RANGE FLTR1

SET

Waiting several seconds inside the GFCI Menu will allow the screen to return to normal operation.*****

Or Wait to Revert

*****

Or Wait to Revert

*****Or Wait to Revert

*****


Key







40940_J 10-08-1318


A Little History can tell a lotThe Fault Log stores up to 24 events in memory and they can be reviewed under the Fault Log Menu.

Each event captures a Fault Message Code, how many days have passed since the fault, Time of the fault, Set Temperature during the fault, and Sensor A and B temperatures during the fault.

Utilities – Fault Log

Only if DEMO Modeis enabled

The Fault Log is also available from the Test Menu (in Test Mode).

M: Message Code

M:

M:

M:

D: Days Ago

Time

Set Temperature

Sensor A Temp

Sensor B Temp

24 Fault messages is the maximum.Fewer messages may be displayed.


(TEMP Range)


Press Lightrepeatedly until FALT LOGappears in the LCD.

SET RANGE

Main Screen

READY RANGE FLTR1

READY RANGE

SET READY RANGE

READY RANGE

READY RANGE

READY RANGE

READY RANGE

READY RANGE P

Waiting several seconds inside the Fault Log Menu will allow the screen to return to normal operation.


Key



Waiting time - varies depending on function


See following pages for various Message Codes and definitions.


40940_J 10-08-1319


General Messages

READY RANGE FLTR1

Priming Mode – M019Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing. This typically requires observing the output of each pump separately, and is generally not possible in normal operation. Priming Mode lasts 4 minutes, but you can exit it earlier by pressing any Temp button. The heater is not allowed to run during Priming Mode.

NOTE: If your spa has a Circ Pump, it will turn on with Jets 1 in Priming Mode. The Circ Pump will run by itself when Prim-ing Mode is exited.

Water is too Hot (OHS) – M029One of the water temp sensors has detected spa water temp 110°F (43.3°C) and spa functions are disabled. System will auto reset when the spa water temp is below 108°F (42.2°C). Check for extended pump operation or high ambient temp.

* This message can be reset from the topside panel with any button press.

M0XX numbers are Message Codes. See Page 15.

Too Cold - Freeze ProtectionA potential freeze condition has been detected, or the Aux Freeze Switch has closed, and all pumps and blower are acti-vated. All pumps and blower are ON for at least 4 minutes after the potential freeze condition has ended, or when the aux freeze switch opens.

In some cases, pumps may turn on and off and the heater may operate during Freeze Protection.

This is an operational message, not an error indication.

READY RANGE READY RANGE

or

Water Temperature is UnknownAfter the pump has been running for 1 minute, the temperature will be displayed.

Safety Trip - Pump Suction Blockage* – M033The Safety Trip error message indicates that the vacuum switch has closed. This occurs when there has been a suction prob-lem or a possible entrapment situation avoided. (Note: not all spas have this feature.)


40940_J 10-08-1320


Heater-Related Messages

Heater Flow is Reduced (HFL) – M016There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below.

Heater Flow is Reduced (LF)* – M017There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled. See “Flow Related Checks” below. After the problem has been resolved, you must press any button to reset and begin heater start up.

Heater may be Dry (dr)* – M028Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min. Press any button to reset the heater start-up. See “Flow Related Checks” below.

Heater is Dry* – M027There is not enough water in the heater to start it. The spa is shut down. After the problem has been resolved, you must press any button to reset and restart heater start up. See “Flow Related Checks” below.

Heater is too Hot (OHH)* – M030One of the water temp sensors has detected 118°f (47.8°C) in the heater and the spa is shut down. You must press any button to reset when water is below 108°f (42.2°C). See “Flow Related Checks” below.

A Reset Message may Appear with other Messages.Some errors may require power to be removed and restored.

Flow-Related ChecksCheck for low water level, suction flow restrictions, closed valves, trapped air, too many closed jets and pump prime.

On some systems even when spa is shut down, some equipment may occasionally turn on to continue monitoring temperature or if freeze protection is needed.



40940_J 10-08-1321


Sensor-Related Messages

Miscellaneous Messages

READY RANGE FLTR1

Sensor Balance is Poor – M015The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service.

Sensor Balance is Poor* – M026The temperature sensors ARE out of sync. The Sensor Balance is Poor fault has been established for at least 1 hour. Call for Service.

Sensor Failure – Sensor A: M031, Sensor B: M032A temperature sensor or sensor circuit has failed. Call for Service.

READY RANGE FLTR1

No CommunicationsThe control panel is not receiving communication from the System. Call for Service.

Pre-Production SoftwareThe Control System is operating with test software. Call for Service.

°F or °C is replaced by °TThe Control System is in Test Mode. Call for Service.



40940_J 10-08-1322


System-Related Messages

Memory Failure - Checksum Error* – M022At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call.

Memory Failure - Clock Error* – M020 - Not Applicable on the BP1500Contact your dealer or service organization.

GFCI Failure - System Could Not Test/Trip the GFCI – M036NORTH AMERICA ONLY. May indicate an unsafe installation. Contact your dealer or service organization.

A Pump Appears to have been Stuck ON when spa was last powered – M035POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.

A Pump Appears to be Stuck ON – M034Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.

Configuration Error – Spa will not Start UpContact your dealer or service organization.

Memory Warning - Persistent Memory Reset* – M021Appears after any system setup change. Contact your dealer or service organization if this message appears on more than one power-up, or if it appears after the system has been running normally for a period of time.



40940_J 10-08-1323


Reminder Messages

Appears on a regular schedule, e.g. every 7 days.Check pH with a test kit and adjust pH with the appropriate chemicals.

Appears on a regular schedule, e.g. every 7 days.Check sanitizer level and other water chemistry with a test kit and adjust with the appropriate chemicals.

Appears on a regular schedule, e.g. every 30 days.Clean the filter media as instructed by the manufacturer. See HOLD on page 6.

Appears on a regular schedule, e.g. every 30 days.The Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD) is an important safety device and must be tested on a regular basis to verify its reliability.

Every user should be trained to safely test the GFCI or RCD associated with the hot tub installation.

A GFCI or RCD will have a TEST and RESET button on it that allows a user to verify proper function.

Alternates with temperature or normal display.




General maintenance helps.Reminder Messages can be suppressed by using the PREF Menu. See Page 11.

Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited number of reminders on a specific model.

The frequency of each reminder (i.e. 7 days) can be specified by the Manufacturer.

Press a Temperature button to reset a displayed reminder message.

Warning:If freezing conditions exist, a GFCI or RCD should be reset immediately or spa damage could result. The end user should always trained to test and reset the GFCI or RCD on a regular basis.


40940_J 10-08-1324


Reminder Messages Continued

Appears on a regular schedule, e.g. every 90 days.Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions.

Appears on a regular schedule, e.g. every 180 days.Vinyl covers should be cleaned and conditioned for maximum life.

Appears on a regular schedule, e.g. every 180 days.Wood skirting and furniture should be cleaned and conditioned per the manufacturers instructions for maximum life.

Appears on a regular schedule, e.g. every 365 days.Filters should be replaced occasionally to maintain proper spa function and sanitary conditions.

As needed.Install new mineral cartridge







40940_J 10-08-1325


Basic Installation and Configuration Guidelines Use minimum 6AWG copper conductors only.

Torque field connections between 21 and 23 in lbs.

Readily accessible disconnecting means to be provided at time of instal-lation.

Permanently connected.

Connect only to a circuit protected by a Class A Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD) mounted at least 5’ (1.52M) from the inside walls of the spa/hot tub and in line of sight from the equipment compartment.

CSA enclosure: Type 2

Refer to Wiring Diagram inside the cover of the control enclosure.

Refer to Installation and Safety Instructions provided by the spa manufac-turer.

Warning: People with infectious diseases should not use a spa or hot tub.

Warning: To avoid injury, exercise care when entering or exiting the spa or hot tub.

Warning: Do not use a spa or hot tub immediately following strenuous exercise

Warning: Prolonged immersion in a spa or hot tub may be injurious to your health

Warning: Maintain water chemistry in accordance with the Manufactur-ers instructions.

Warning: The equipment and controls shall be located not less than 1.5

meters horizontally from the spa or hot tub.

Warning! GFCI or RCD Protection.The Owner should test and reset the GFCI or RCD on a regular basis to verify its function.

CSA Compliance/ConformitéCaution:

each use of the spa.

in a pit.

interrupter or residual current device.

replacement parts when servicing.

marked.

Warning:

Attention:

differentiel avant d’utiliser le bain.

drainage adequat.

-tiel de Class A.

electrique, lors de l’entretien employer seulement des pieces de rechange identiques.

debit maximal indique.

Avertissement:

danger pour la sante.

Warning/Advertissement:

Garder la porte fermer.

Warning! Qualified Technician Required for Service and Installation

Warning! Shock Hazard! No User Serviceable Parts.Do not attempt service of this control system. Contact your dealer or service organization for assistance. Follow all owner’s manual power connection instructions. Installation must be performed by a licensed electrician and all ground-ing connections must be properly installed.


GECKOUser Details


KEYPAD FUNCTIONS FOR GECKO (PLEASE IGNORE IF YOU HAVE BALBOA CONTROLS)

START OR STOP ACCESSORIESTo start or stop an accessory, press the associated button.Indicators will light up when the associated accessory is on.When an accessory has more than two states, press the button until it reaches the desired state. Indicators will flash when dual speed pumps are on at low speed and will be sol-id at high speed.If you have a blower it will be controlled by the Pump 2 Key.The order of actions is as follows:

pump 2 on gpump 2 high speed (if applicable) gblower on gpump 2 off gblower off.

WATER TEMPERATURE• The temperature shown on screen is the current water temperature. • Use the Up and Down buttons to set the desired temperature.• The set point icon will appear at the top of the screen.• After 3 seconds without any change to the set temperature.

OFF MODE• Pressing Pump 1 for 5 seconds will enable the Off mode.

This mode allows you to stop all outputs including automatic functions such as filter cycle, heat request and smart

winter mode for 30 minutes to perform quick spa maintenance. • When Off mode is active, the display will toggle between the “Off” message, the clock and the water temperature. • The spa light will flash for a few seconds before the end of the 30 minutes to warn you that the system is about to resume its normal operation.• Press Pump 1 or Pump 2 (if available) to restart the system before the expiration of the 30-minute delay. • When the system resumes its normal operation, the display shows “ON” for 3 seconds.


PROGRAMMING MENU• The program menu is accessible by holding down

the Light key for 5 seconds. • In the program menu the following parameters can be set: clock, filter or purge cycles, economy mode and temperature units.• While in the program menu, use the Up or Down key to adjust the parameters and use the Light key to jump to the next parameter.• The changes will be saved after the confirmation of the last parameter only. • If there is no action taken for 10 seconds, the system will exit the program menu without saving any changes.

SETTING THE CLOCK• • The program menu is accessible by holding down the Light key for 5 seconds. • In the program menu the following parameters can be set: clock, filter or purge cycles, economy mode and temperature units.• While in the program menu, use the Up or Down key to adjust the parameters and use the Light key to jump to the next parameter.• The changes will be saved after the confirmation of the last parameter only. • If there is no action taken for 10 seconds, the system will exit the program menu without saving any changes.

PROGRAMMING THE FILTER/ PURGE CYCLES• Depending on system configuration your spa will perform either a filter or a purge cycle.• The filter cycle menu consists of the following parameters: the start time (fS), the duration (fd) and the frequency (ff). • The purge cycle menu consists of the following parameters: the start time (fS) and the frequency (ff).• A filter cycle consists of starting all the pumps and blower in high speed for 1 minute (purge step) then,the pump associated with the filter will run in low speed for the remaining duration of the filter cycle (clean step).• A purge cycle is used when the spa is equipped with a 24-hour circulation pump which provides a

continuous clean step. It consists of starting all the pumps and blower in high speed for 1 minute.


SETTING FILTER OR PURGE CYCLE START TIME• The display will show fSxx, “xx” representing the starting

hour of the cycle.• Use the arrow keys to adjust the hours• Use the Light key to jump to the next parameter, filter duration (fd).

SETTING FILTER CYCLE DURATION (not available on purge systems)• The display will show fdxx, “xx” representing the duration

in hours of the filter cycle.• Use the arrow keys to adjust the duration. Use the Light key to jump to the next parameter, filter or purge frequency (ff).• 0 = no filtration, 24 = continuous filtration. It is not recommended to set this to ‘0’

SETTING FILTER OR PURGE CYCLE FREQUENCY• The display will show ffxx, “xx” representing the number of

cycles per day. • Use the arrow keys to adjust the frequency.• Use the Light key to jump to the next parameter, economy

mode (EP).• The “filter” indicator lights up when filter is on and flashes when suspended.

SETTING ECONOMY MODE*• This mode allows you to lower the temperature set point of the spa by 20 °f (11 °C) during a certain period of the day.• The display will show EPx, “x” representing the state of the programmed economy (0 = disabled, 1 = enabled). • Use the arrow keys to enable or disable economy mode.• Use the Light key to jump to the next parameter, economy start time (ES)?• When the Economy mode is On, the display will toggle between the “Eco” message, the time, and the water temperature.


SETTING ECONOMY START TIME*• The display will show ESxx, “xx” representing the hour at which the economy mode will become active. use the arrow keys to adjust the hour. use the Light key to jump to the next parameter, economy duration (Ed).

*Please note that the parameters for the economy mode settings are associated to specific low level configuration of the system that are not present in all software previsions.

SETTING ECONOMY DURATION*• The display will show Edxx, “xx” representing the duration in hours of the economy mode. use the arrow keys to adjust the hour. • Use the Light key to jump to the next parameter, tempera-

ture unit.• 24 = continuous economy.

SETTING TEMPERATURE UNIT• Water temperature can be displayed in either fahrenheit (°f)

or Celsius (°C). The display will show °f or °C. use the arrow keys to change the setting. use the program or Light key to save all the parameters.

SMART WINTER MODE• Our Smart Winter Mode protects your system from the cold by turning pumps on several times a day to prevent water from freezing in pipes.• the “SWM” indicator lights up when freezing is detect-

ed and flashes when the purge is active.

COOLDOWN• After heating the spa water to the desired Set Point, the heater is turned off, but its associated pump (Pump 1 low-speed or CP) remains on for a predetermined period of time to ensure adequate cooling of the heating element, prolonging its useful life.


WATER TEMPERATURE REGULATION• Every 15 to 90 minutes the pump will run to ensure accurate water temperature readings as well as avoid heater activation in dry conditions. after verifying pump activation and taking a water temperature reading if required, the system automatically turns the heater on to reach and maintain water temperature at Set Point.

• Indicator flashes when taking water temperature reading.*Please note that the parameters for the economy mode settings are associated to specific low level configuration of the system that are not present in all software previsions.

ERROR MESSAGES ON GECKO CONTROLSThe list below shows the different error messages that can appear on the home screen.

CODE MESSAGEHL Warning! HL Error

FLO No flow for more than 2 hoursFLO No flow conditionHR Danger! Relay stuckOH Warning! Spa temperature highPrr Warning! Temperature probes defective

AOH Internal pack temperature highFLC Flow switch closed SP in Input voltage issue FrEr The input frequency is out of range

RH NC Comm. erro in xm2 - in.therm RH ID in.xm2 - in therm incompatible SC ER Learning mode error

F1 in.xm2 Fuse #1 is blownF2 in.xm2 Fuse #2 is blownF3 in.xm2 Fuse #3 is blownHr Danger! Thermal fuse error

UPL The spa pack does not have valid software. Please insert valid in.stick to reprogram spa pack.

BL The spa pack does not have valid software. Please insert valid in.stick to reprogram spa pack.


OPTIONAL EXTRA (GECKO IN TOUCH WIFI)Before proceeding with any installation, be sure to turn spa power off. The in.touch 2 Spa Transmitter unit must be installed under the spa skirt, at least 12” (30 cm) away from any metalcomponent or structure. This is necessary to ensure optimal transmission. In some cases, it may be necessary to relocate the unit once the spa is installed in the yard to ensure proper signal transmission and distance.

Install the Spa Transmitter so the module can be repositioned to optimize the signal strength in the yard (it is possible to see the signal strength with the in.touch 2 application in the menu Set-ting -> in.touch network -> Signal strength).

We recommend that you install the unit with a #8 pan head screw.

Here are some suggestions for a successful installation:• Install the unit as high as possible within the spa skirt, but keep it away from the spa frame if it

is metallic.• Route the cable and leave some slack in the Spa Transmitter cable so the Spa Transmitter can

be moved around in case of reception problems.• Install the Spa Transmitter in a corner of the spa to help avoid metallic components, accesso-

ries and piping close to the Spa Transmitter.• The Spa Transmitter should be installed as close as possible to the house to optimize signal

strength. It is recommended to install the in.touch 2 module on the side of the spa facing the house to increase the signal.

• A body of water between the Spa Transmitter module and the Home Transmitter will reduce the signal strength.


CONNECTION OF THE IN.TOUCH 2 SPA TRANSMITTER (CO MODULE)Simply connect the Spa Transmitter module into an available CO port of the spa pack (or any other accessory with a free CO port, such as the in.stream 2 audio amplifier, or the in.clear spa sanitizing system).Note that the Spa Transmitter only has a single CO cable and thus must be installed at the end of the CO chain if more than a single accessory is installed on the same CO port of the spa pack.

Note: Before powering up the spa pack again, please go to the next step and install the Home Module (EN Module).

HOME TRANSMITTER (EN MODULE) INSTALLATIONThe Home Transmitter unit must be installed inside the house near the router as it needs to be connected to it.The Home Transmitter is provided with an Ethernet cable and a power supply. If required, a longer cable of good quality can be used by the installer (longer cable not provided) to install the Home Transmitter closer to the spa within the home. The only requirement for installation location is that household current be available to power the Home Transmitter using the provided wall transformer. The Home Transmitter can be fixed in the house to optimize the signal strength. We recommend that you install the unit with a #8 pan head screw.

Here are some suggestions for a successful installation:• If possible, install device on the first floor of your house.• If installing in a basement, place at highest level possible and closest to a window.• Try to install as far as possible from materials that may interfere with signal (i.e. metal structures, thick cement walls).• Install as far as possible from router as the signal emitted by the antenna may interfere with RF signal.


CONNECTION OF THE HOME TRANSMITTER (EN MODULE)Simply connect Ethernet cable into the RJ45 port of the Home Transmitter and in one of the available LAN ports on the router.

Finally, to power up the Home Transmitter, connect the provided transformer to a 120V (North American model) or 220V (European model) household supply and connect the USB cable between the transformer and the Home Transmitter.

PAIRING THE SPA TRANSMITTER (CO MODULE) AND THE HOME TRANSMITTER (EN MODE)The pairing process is used when you need to replace one module of the in.touch 2 kit. Otherwise, the in.touch 2 arrives pre-paired from the factory.


1. Power up the Home Transmitter.

2. Press on the pairing button with a paper clip or some similar tool. When the pairing mode is active the status LED flashes YELLOW in a rapid pattern.The Home Transmitter is then in paring mode and will remain in this mode until it pairs with a Spa Transmitter, or until it is reset (power cycled).

3. Shut off the spa’s breaker (thus turning off the Spa Transmitter), wait a few seconds, and then flip the breaker back on). Within a few seconds, the pairing operation should complete and the Home Transmitter status LED will no longer be YELLOW.

NOTE: in.touch 2 modules can be paired as often as necessary, but can only be paired with a single counterpart module at a time. Once paired, the modules store this information permanently until the next pairing operation. Pairing information is stored in non-volatile memory, so pairing is not required after a power failure. Only a Home Transmitter can initiate a pairing, so it is important that the pairing begin with putting the Home Transmitter module in pairing mode.

If several spas are powered up at the same time with a Home Transmitter in paring mode (for instance, in a dealer showroom), only the 1st spa to successfully connect to the Home Module will pair. As this can be random, it is recommended that only 1 spa be powered up at a time during the pairing process.


USING THE APP

ON YOUR HOME NETWORKIt is possible to access your spa with the in.touch2 app through your home network. To be able to see your in.touch2 in the application you need to connect your device to the same router (Wi-Fi network) than the one used to connect your Home Transmitter.

Go to the Wi-Fi settings section of your mobile device and choose the same network that your spa is connected to (i.e. Home). Once you’ve selected it, waiting until your device confirms the connection.

ON THE INTERNET The in.touch2 allows you to use the Internet to control your spa from anywhere in the world. In order for them to communicate, both the in.touch2 module and your device must be connected to a network that allows access to the Internet.

Once your Home Transmitter is connected to the Internet (the LED status is blue), you can use your in.touch2 app any time your device is also connected to the Internet (wireless or cellular network), even if you are away from home. To have ac-cess to your spa away from home, you will need to have previously linked your mobile device to your spa on your home network.

SET UP YOUR WI-FI ON YOUR DEVICE Before using your application, go to the Wi-Fi section of your device’s settings. Make sure you are connected to your home network. This needs to be the same Wi-Fi provided by the router to which you connected your Home Transmitter.

DOWNLOAD APPLICATION The in.touch app allows you to control your spa using your home network or an internet connection anywhere in the world. The in.touch 2 app is waiting for you in the app store for iOS devices and on Google Play for Android. - search for in.touch2 then click on it to install.


Hot Tub Steps Single Filter Twin Filter• Made from a wooden composite. Basic

assembly needed.• For the 4000, the 7000, and the 6000

models.• For the 3000, the 4000, the 4000+, the

5000, the 5000+, the 6000+, the 6500, the 7000+ and the 8000 models.

£100

Spa Handle Towel Holder Winter Cover• The combination of water and slippery

surfaces makes every spa a potential hazard. We believe this product has more upside sales potential than any other product we offer.

• Holds towels a short distance away from splashing water and steam and conveniently folds flat against the spa side when not in use. Deceptively simple and makes all the difference!

• Physical and UV protection of your spa. This is perfect is you are closing your spa down for a few months.

| £150 | £50 | £199

| £100 | £40 | £50

EASY TO

INSTALL

Hot Tub Wifi (Gecko inTouch2) Hot Tub Wifi (BALBOA) Drink Holder• Simply connects to your hot tub. • Control this from your phone or tablet. • Reminders when to clean your spa. • Helps with error codes and will help

correct them.

• Simply connects to your hot tub. • Control this from your phone or tablet. • Reminders when to clean your spa. • Helps with error codes and will help

correct them.

• Sturdy and versatile.• From food and drinks to reading

materials and more — all this can be placed within easy reach.

| £299

| £299 | £100

Chemical Starter Kit Hydraulic Undermount Cover Lifter• Specifically designed for simplicity of use. Dependent upon

your usage, this kit should be sufficient to treat the average spa for a whole season. Our chemical kits contain: 750g ph minus,500g ph ,500g stabilised chlorine granules, 500ml no foam, 3 in 1 test strips.

• Simple assembly needed - no drilling into skirt needed. • Dual gas springs and locking safety feature. • Durable powder coat finish accompanied by stainless steel hard-

ware ensures durability and peace of mind.

| £50 | £150

MOST POPULAR


HEAD OFFICE: 11 Bridge St, Pilsley, Chesterfield, S45 8HEP: 01773 875 081 | M: 07907 204 218 | E: [email protected]

www.lusospas.co.uk EQ

spa installation & usage manual · 2020-03-05 · congratulations on your new spa! thank you...

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