sourcecode technology holdings, inc....

Weng Him, KOH

Regional Director, Asia

SourceCode Technology Holdings, Inc.

[email protected]

mailto:[email protected]

SourceCode Confidential

Agenda

Introduction to SourceCode Current Realities, Trends & DriversBPM, Workflow & other key conceptsIntroduction to K2.netCase in PointQ&A


SourceCode – Global Perspective, Global Reach

1997 with 1st K2.net product release in 2001

Worldwide Headquarters in Redmond, WASales offices in North America, Europe, Africa, Asia-Pacific and Australia

K2.net® 2003 – released in August 2003 (3rd major release)

800+ currently, 1000+ by late 2006 17% of Fortune 100 companies run K2.net

Seasoned executives from Accenture, Microsoft, McAfee Software, Sybase

Representative Partners: Avanade, Accenture, BearingPoint, Dimension Data, HP and other leading regional and local Top Tier System Integrators like dBWizardsMicrosoft

One of only 30 ISVs managed by the Global ISV Team – Strategic ImportanceDeep collaboration and R&D with Microsoft product teams and field


In excess of 800 medium and enterprise customers including:

Governments federal, regional and local governmentDefence agenciesOil and Gas / EnergyFinancial Services companiesTrading / RetailersManufacturers

K2.net is used by:


BPM Market Realities

However, a contradictory second reality is:

Premise 1

Enterprises have universal policies that require well defined processes to be enforced and monitored to drive success due to:

Compliance and regulatory requirementsResource optimization and cost savings (i.e. implementation of best practices)Gain competitive advantages

Premise 2

All processes, practices and resources (both human and system) throughout the enterprise are subject to constant changeWhile in contrast to the first premise, it is common to all businesses

Premise 3

Processes can be automated and successful businesses seek process automation capabilities that are:

Efficient to deploy and maintain Seamlessly integrated to the current IT environmentFlexible enough to allow changeFirm enough to enforce policy and monitor activity


So, what are we saying?

Value of Process AutomationBusinesses depends on Business ProcessesOften involves software but the most important processes depend on peopleAutomating interactions among people improves business performanceUsing software that supports this makes organizations more effective and competitive

The focus on Business Process Management (BPM) as an organizational discipline has grown rapidly. It makes sense that business process management is moving to the forefront of executive agendas because processes are the foundation of any organization and business processes influence all of an organization’s key perform ance objectives – including customer service, financial performance, compliance, productivity, and competitive advantage. How well these processes are executed ultimately determines the success or failure of an organization.

- Laura Mooney


Key Workflow/BPM Benefits99% of business processes are automated to improve operational efficiencySave time by improving employee efficiencyReduce IT costs by shortening IT delivery timeImproved quality & customer satisfactionCompliance & AuditCompetitive advantage

Business process improvement is #1 business priority for CIOs

Source: Gartner 2006 CIO Survey“T op 10 B usiness and T echnology P riorities in 2006”


Driver #1: Logical Evolution


Driver #2: Rapid Response RequirementsTypical Business Process

Lag Time: 80% Task Time: 20%

Task Time Focus

50% Reduction in Task Time Yields:

Only a 10% Reduction in Process Time


Business Productivity

$$$

Productive days

8 hours/days

$ 50 / hour

$ 50 / hour

30 min.

230

Productive days

200 employees

A nnual lost in productivity … .

S alary per em ployee per hour…

1,150,000 / yr

230


Driver #3: Embedded Workflow Failures

Customers Employees Partners Managers

DMApplication

workflow

FinanceApplication

workflow

SCMApplication

workflow

CMSApplication

workflow

CRMApplication

workflow

ERPApplication

workflow

CombinationSuite

workflow

Multi-ModulePackages

workflow

Enterprise Application Integration (EAI)

Messaging Technologies (Threads, Email, IM)


Driver #3: Embedded Workflow Failures

Customers Employees Partners Managers

DMApplication

workflow

FinanceApplication

workflow

SCMApplication

workflow

CMSApplication

workflow

CRMApplication

workflow

ERPApplication

workflow

CombinationSuite

workflow

Multi-ModulePackages

workflow

Processes ?????Business Process Management (BPM)


Is This You (or your Organization)?I have submitted the request 7 days ago but I have not heard from anyoneSorry we cannot tell you the status of your request because it has to go through 4 different systemsThat is managed by a different departmentI have disparate, stove-piped IT systemsI have to access 4 different systems to get my tasksHow long does it take for my procurement process to run, end to end?Sorry, you cannot go on leave because you manager has not approved your application, and he is on leaveCan you please fax us your request again?A nd m any m ore …


Business Drivers – Recent Trends

Collaboration and CommunicationCost of administrationIncreased Service DeliveryContent Based SolutionsAccelerated deliveryComplianceProcess visibility


The Marketplace

Companies

Products

Features

Technology

Ideas

Markets

Graphical Designers,Reporting, Task Delivery Logic,

Rules Processing, Reportingand tracking, Integration, etc

Process and Task Automation,H2H and H2S Integration,

Efficiency

SourceCode,IBM, BEA, Global360

Enterprise BusinessProcess Automation

and Workflow

K2.net, Staffware,Lotus Notes

and WebSphere

WF,.NET, J2EE, SQL

MicrosoftSAP

Portal and Collaboration

SharePoint and Office

.NET, SQL, WWF, RMS

Collaboration and Information Worker Empowerment

Sites, Docs, Rights Mgmt., Content Mgmt., Workflow,

Document Mgmt., Lists, Chat

Microsoft, Siebel,SAP, Salesforce.com

CRM, Service Centers

Microsoft CRM, SAP CRM,SalesForce.com,

SupportForce, SugarCube

Browser, J2EE,SQL, Oracle, Exchange

Customer Service,Sales Management

Pipeline, Campaigns,Document Management,

Workflow


What is Workflow?

a Workflow Process


What is Workflow?

a Workflow Process

Activitiescontains


What is Workflow?

a Workflow Process

Activities

Tasks (Events)

contains

which contain


What is Workflow?

a Workflow Process

Activities

Tasks (Events)

contains

which contain

that are routed to

Participants


What is Workflow?

a Workflow Process

Activities

Tasks (Events)

Rules

contains

which contain

that are routed to

Participantsbased on


The Workflow Spectrum

Participants: People (knowledge workers, customers, tech staff), rolesFlow style: Ad-hoc to best practiceData: Unstructured (Documents, Content) and structured (Orders, Expense Claims, Service request) Solution Owners: Business owners, Analysts and Knowledge Workers

Participants: Apps, servicesFlow style: Prescriptive, protocols, message driven, transformationsData: Structured, transactionalSolution Owners: Technical Users, Developers, Analysts

System WorkflowHuman Workflow

Business Users Business Systems

People

Data / Information

Applications / Systems


What is BPM?

It is both a corporate strategy and a software segment

It is the practice of managing the efficiency and effectiveness of business processes throughout an organization, by modeling, integrating, monitoring and optimizing workflows.


Why BPM?

The objective of BPM is to increase employee and customer value through innovative, flexible and efficient orchestration of a business's process environment. However, a process-managed organization is more about business transformation than about technology.(Source: Gartner, June 30/05 Report)


The Four Tenets of BPM

Modeling Identifying, defining and building a digital representation of a business process.

Integrating

Monitoring

Optimizing

Connecting process assets like people, applications and systems to achieve a certain goal.

Providing a mechanism for viewing existing and completed processes.

Analyzing and possibly changing processes in real time to improve efficiency.

Workflow

Flexible and adaptable business process

ModelingHuman and System Integration

IntegratingProcess and Event Monitoring

MonitoringFull process life cycle management

Optimizing


K2.net Server

Client SideServer Side

E-mail

Web FormsInfoPath

SharePoint

BizTalkMCMS

K2.net Studio

K2.net Service Manager

SQL Server

K2.net Workspace

K2.net Positioning

LOB Apps


Driving Customer Value by Enhancing and Extending the Microsoft Platform

Messaging

Collaboration

Enterprise Content Management

Enterprise Application Integration

Solution Development and Extensibility

Security & System Management

SourceCode ConfidentialCopyright ©2005, SourceCode Technology Holdings, Inc. All rights reserved.

K2.net® Announces ECM Commitment to 2007 Office SystemSeptember 15, 2005 –SourceCode Technology Holdings, Inc. (SCTH), announced that the next version of their K2.net product (code-name "BlackPearl") will integrate and leverage the next release of Microsoft Office products and technologies, code-named Office "12".

Source: http://k2workflow.com/global/articles/recent/r0509151.aspx

SourceCode Builds on Microsoft's Windows Workflow FoundationSeptember 14, 2005 –SourceCode Technology Holdings, Inc. (SCTH), a global leader for enterprise business process management software built on the .NET platform, today at the Microsoft's Professional Developers Conference in L.A., announced that, following on a year of extensive research and development and work with the Microsoft product teams, it will deliver the next version of their K2.net® product (code name "BlackPearl") on the Windows Workflow Foundation. BlackPearl is scheduled for general availability by late 2006.

Source: http://k2workflow.com/global/articles/recent/r0509141.aspx

K2.net™ ’s com m itm ent to Microsoft

http://k2workflow.com/global/articles/recent/r0509151.aspx








