source the world with alibaba.com
TRANSCRIPT
The Alibaba Group Story In 16 years, Alibaba Group has become the largest online and mobile commerce company in the world in terms of gross merchandise volume.
* In terms of gross merchandise volume in 2013, according to the IDC GMV Report ** Data as of June 30, 2014
Employees: More than 26,000** Offices: 90 offices in mainland China and 19 offices outside mainland China**
2014
Mission
To make it easy to do business anywhere
We believe the Internet can level the playing field by enabling small enterprises to leverage innovation and technology to grow and compete more effectively in the domestic and global economies.
Culture & Values
The Alibaba Culture is about championing small businesses. We operate an ecosystem where all participants – consumers, merchants, third-party service providers and others - have an opportunity to prosper. Our success and rapid growth is built on the spirit of entrepreneurship, innovation, and an unwavering focus on meeting the needs of our customers.
1999
2003
2004
2007
2008
2009
2010
2013
2014
Alibaba Group founded in Jack Ma’s apartment; Alibaba.com and 1688.com (then Alibaba.com.cn) launched
Key Milestones
Online shopping website Taobao Marketplace
launched
Aliwangwang instant messenger launched on Taobao Marketplace; Our related company Alipay launched
Online marketing technology platform Alimama launched;
Taobao Marketplace starts to monetize
Brands and retail platform Tmall.com launched to complement Taobao Marketplace
Alibaba Cloud Computing founded in conjunction with
Alibaba Group’s 10th anniversary celebration
Online group buying marketplace Juhuasuan and global consumer marketplace AliExpress launched; Mobile Taobao App introduced
Mobile social networking app
Laiwang launched
Alibaba Group listed on the NYSE; Alipay’s parent company Ant Financial Services Group formally established
Major Businesses
Tmall.com Brands and retail platform
AliExpress Global consumer marketplace
Alibaba.com Global wholesale marketplace
1688.com China wholesale marketplace
Taobao Marketplace Online shopping destination
Alimama Online marketing services
Alibaba Cloud Computing Platform for internal and third-party use
Data Platform
Juhuasuan Group buying marketplace
China Smart Logistics Logistics information system**
Alipay Payment services*
* Through contractual arrangements ** Our 48% owned affiliate
Alibaba Group Eco-System
Online Travel
C2C online marketplace
Cloud Compu5ng and data management
Mobile OS
B2C online shopping pla=orm Local Services
Shopping search engine Smart TB OS
Internet Communica5ons
Domes5c B2B e-‐commerce pla=orm
Logis5cs Global Consumer e-‐marketplace
Global B2B e-‐commerce pla=orm
Group shopping pla=orm
Digital Entertainment
Adver5sing Network
Merchant Services
Mobile Applica5ons
Third-‐party payment pla=orm
Logis5cs Informa5on Pla=orm
Online marke5ng technology
11.11 Shopping Festival
• The 11.11 Shopping Festival began in 2009 with 27 merchant participants as an event for Tmall.com merchants and consumers to raise awareness of the value in online shopping.
• On November 11, 2014, our China and international retail marketplaces generated a GMV of RMB57.1billion (US$9.3 billion) settled through Alipay within a 24-hour period.
• On the day, mobile GMV settled through Alipay accounted for 42.6% of total GMV.
• 278.5 million logistics orders were generated.
* All 2014 11.11 Shopping Festival GMV and other figures are subject to final auditing following conclusion of the event.
Alibaba Group Business Scale and Size
Notes: (1) Unless otherwise indicated, all figures are specific to our China retail marketplaces for the 12 months ended June 30, 2014. (2) Specific to our China retail marketplaces for the 12 months ended June 30, 2014. (3) The sum of merchants on our (i) China retail marketplaces who paid fees and/or commissions to us in the 12 months ended June 30, 2014, plus (ii) wholesale marketplaces with current paid memberships as of June 30, 2014. (4) Includes registered countries and territories of (i) buyers that sent at least one inquiry to a seller on Alibaba.com and (ii) buyers that settled at least one transaction on AliExpress through Alipay, in each case in the 12 months ended June 30, 2014.
Total GMV US $296 billion (RMB 1,833 billion)
Mobile GMV US$ 71 billion (RMB 442 billion)
Annual orders 14.5 billion
Packages generated (2) 6.1 billion
Annual active buyers 279 million
Annual active sellers 8.5 million
Paying customer relationships (3)
3.6 million+
Countries where buyers
are located (4)
190+
In 16 years, Alibaba.com has developed an open ecosystem, which not only bridge buyers and
suppliers but extend to other services from partnerships in logistics, safe payment
solutions, trade financing and mobile solutions.
CHALLENGES SOLUTIONS
Alibaba.com enables small businesses to overcome a number of barriers to international trade
• Global reach and 24 x 7 product showcase • Highly efficient online marketing tools • Low-cost communication tools
Limited capital and resources
• Robust global online company database • Active trading community • User forums / knowledge sharing
Lack of foreign market knowledge / connections
• On- and offline partnerships (with tradeshow organizers, trade associations, government bodies, big buyers, etc.)
• Education materials, seminars, etc.
Lack of confidence in doing international trade
Alibaba.com is a global network for buyers and suppliers of raw materials,
component parts and finished goods.
GLOBAL SUPPLIERS
• Companies of all sizes • Entrepreneurs, e-retailers,
buying agents, MNCs, etc. • Diverse end markets
GLOBAL BUYERS
• Typically SMEs engaged in import / export business, trade agents, wholesalers, retailers, and manufacturing companies
• 40+ industry categories
A global network for buyers and suppliers of raw materials, component parts and finished goods.
Sourcing with Alibaba.com
Find Supplier Verify Supplier Order Inspection Ship
• Product Search
• AliSourcePro
• Wholesale Checkout
• A&V Check
• Onsite Check
• Supplier Assessment
• Trade Assurance
• e-Credit Line
• Inspection Service • Alibaba Logistics
AliSourcePro A customized sourcing solution for buyers
How it works:
Buyer Submits Buying Request
Accredited Suppliers Submit Quotes
Alibaba.com Screens Quotes
Buyer Receives Pre-screened Quotes
Buyer Builds Deal Online
þ 1 Request, 10 quotes
þ Verified Suppliers
þ Comparison to Transaction
Wholesale Low MOQs The biggest online wholesale market of Chinese products
How it works:
þ Low MOQs at wholesale prices
þ Fast online transactions
þ Full payment protection
Buyers Sources Products
Buyer Orders Online
Supplier Ships Order
Buyer Confirms Delivery
Buyer Leaves Feedback
Buyer Pays Escrow
Trade Assurance Enabling buyers to trade with confidence
1. Search suppliers & products with this icon
2. Order, sign contracts and pay via Alibaba.com
ü Payment safety: Protection up to agreed Trade Assurance Amount
ü Supplier adheres to contract for: 1. Shipment time 2. Agreed order quality requirements
þ 100% refund of the Trade Assurance amount for orders
not meeting agreed delivery or quality terms
þ Supplier performance feedback system allows buyers to
rate and review their experience
First, you need to: Then, Alibaba.com ensures:
e-Credit Line Open account transaction service
How it works:
þ Up to 300,000 credit limit
þ Low variable annual interest rates starting
at 6%
þ Get a quote in under five minutes
Confirm Supplier Submit Supplier Information
Sign Contracts Related to e-Credit Line
Shipment Repayment Supplier Credit Checks
Financing