SOP TRAINING

Internal Audit presentation

Warehousing in Supply Chain

Manufacture the product

2

Transport to a distribution

center

3

Stock in a regional distribution

center

4

Purchase from suppliers and wholesalers

5

Store in a local warehouse

6

Store in shops

8

Distribute to shops

7

Types:• Upstream warehousing• Downstream warehousing

Logistics: The overall management of the way resources are obtained, stored and moved to the locations where they are required.

Reasons for Warehousing

Market buffer. Quick response to market demand. Customer Service – kitting, packing, inventory

management. Cross docking / distribution.

Role of a warehouse SupervisorMonitor Activities

•Coordinate operations•Streamline / allocate tasks

Manage Human Resource

•Subordinate Staff•Subcontractors

Ensure Stock Integrity

•Stock Controls•Accurate reporting

Enforce Processes

•Respect regulations and set procedures

As a supervisor, you are not alone. You work with different stakeholders but you are the pilot of your operations.

Functions in a warehouse

A. InboundB. StorageC. OutboundD. Reporting

A. Inbound

Pre-alert

Truck arrival

Stock verification

Offloading

Documentation

B. Storage

Stacking

Stock cards

Space Utilization

Housekeeping

Safety_QHSE

C. Outbound

• - Client Release instructions• - Formal documents requiredPre-alert

• - Release interpretation• - Monitor and verify activity.Kitting• - TallyingLoading

• - All details on DLV• - Gate pass• -Receiver must sign all documentation

Documentation

D. Reporting

Daily reconciliations Monthly stock counts Client updates

Process Risks & Case ScenariosProcess breach Case scenario/Risk Consequence

Verification of documents •Wrong consignee, delivery location, item description.

•Fines•Additional costs•Legal action

Security protocol & Controls • Loss of back up records•Thefts and pilferage

• Client claims

Tallying • Loss of stock • Client claims

Stock counts • Stock shortages unrealized.•Lengthy reconciliations

•Compromised stock integrity.

Rules & regulations (Customs / SOPs)

•Breaking of customs seals•Dispatch of cargo before approval/authorisation

•Legal penalties.•Loss of employment

* All incidents should be reported to management immediately

Success tips

Stick to given SOP Create visibility Consult Management Communicate in writing Set goals to achieve Learn more Soar

RECAPQUESTIONS & ANSWERS

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