sop procedure template - shdr.faith relief sop - ver 210.docx · web viewdisaster relief manual....

Servant’s Heart Disaster ReliefStandard Operating Procedure (SOP)

High Level Disaster Relief Information Rev: 1.2.2

Disaster Relief ManualStandard Operating Procedures

High Level Disaster Relief Information

Author: Wade FallinMember: Church of Our Savior

US Navy, Retired

Amended by:

1) Stephen Haynsworth, Director of Operations, SHDR.faithDisaster Relief Coordinator – Diocese of SCMember: St. John’s Parish, St. Johns Is., SC

2) Rev. Frederic Sterry Smith, President, SHDR.faith Disaster Relief Coordinator - Gulf Atlantic Diocese

Associate Director, CMJ-USAChurch Army Captain, CA-USA

Member: All Souls, Jacksonville, FL

http://www.SHDR.faith/

http://www.SHDR.faith/



Table of ContentsI. PURPOSE.............................................................................................................................................................. 4

II. RESPONSIBILITY.................................................................................................................................................... 4

III. OVERVIEW............................................................................................................................................................ 4

IV. ROLES & RESPONSIBILITIES................................................................................................................................... 5

V. EMERGENCY PREPAREDNESS - HURRICANES, TROPICAL STORMS & SUPER STORMS..............................................6

VI. DISASTER SITE PLANNING..................................................................................................................................... 7

VII. CONTACT FORMS.................................................................................................................................................. 9

VIII. SUMMARY.......................................................................................................................................................... 10

APPENDIX A FLORIDA MAP - AREAS MOST AFFECTED BY HURRICANE IRMA..........................................................11

APPENDIX B BASE OF OPERATIONS - OFFERED THROUGH A LOCAL CHURCH..........................................................12

APPENDIX C POINTS OF CONTACTS....................................................................................................................... 13

APPENDIX D SNAKE INFORMATION & IDENTIFICATION..........................................................................................14

APPENDIX E TRAUMA RESPONSE.......................................................................................................................... 18

APPENDIX F CONTACT FORM................................................................................................................................ 20

APPENDIX G FLOOD ZONES AND EVACUATION ROUTES BY COUNTY……………………………………………………………………. 21

APPENDIX H HURRICANE RECOVERY RESOURCES BY COUNTY……………………………………………………………………………… 22



ADOPTION AND COMPLIANCE REVIEW

Signature Printed Name Title Date




RECORD OF CHANGES

Change No. Description Change Date Approved By1.0.0 Initial Draft 04 Nov 2017 FSS1.1.0 Draft for 2017 Synod Display 08 Nov 2017 WF/FSS1.1.1 Revision Draft 16 Nov 2017 WF/FSS1.2.1 Revision Draft 28 Nov 2017 FSS1.2.2 Revision Draft 01 May 2018 FSS2.1.0 Revision Draft, name change 12 Dec 2018 SH/FSS



I. PURPOSEThe Single Purpose of this Ministry, is to bring Glory to G-D by helping our neighbors with the Compassion, Love, Care, Mercy and Grace of G-d and our Lord Jesus Christ.

We do what we do for Him acknowledging all he has done for us. We are compelled to help others as believers in Jesus Christ, and in fulfillment of John 13: 34,35: “A new commandment I give you: Love one another. As I have loved you, so also you must love one another. By this all men will know that you are My disciples, by your love for one another.”

Whether ministering to Disaster Victims Emotional, Spiritual or Physical needs, we as Christians will do so in His most Holy Name and will do our best to give Him all the Honor and Glory!

II. RESPONSIBILITYWe work for our Lord, empowered by The Holy Spirit to bring all Glory to God in all we say and do. The GOAL of this program and this document is to define, in high level abstracts, the program and each unit’s goals for providing rapid disaster relief support to communities hard hit by natural disasters caused by tropical storms, hurricanes, tornados & floods.

THIS DISASTER RELIEF OUTREACH PROJECT IS DESIGNED TO WORK WITH, ALONGSIDE AND THROUGH THE LOCAL CHURCH! Utilizing local members and volunteers from sister churches within the community.

This program will require four senior level administrators to oversee multiple responsibilities. The Project Director, Coordinators, Area Directors and Team leaders at all levels come under the leadership of the Director of Operations with the help and authority of their Pastor, Bishop denomination.

As time goes on, other responsibilities may be added or incorporated as needs present themselves.

III. OVERVIEWOnce fully implemented, Servant’s Heart Disaster Relief will require four or more administrators to oversee several aspects of the relief effort. Senior staff and BoD should be cross trained in SBC Disaster Relief, in First Aid, CPR or other appropriate area(s) of expertise in order to provide coverage of all key roles when an absence happens or due to attrition.

This project is not all inclusive nor stagnant, rather fluid and open to revisions as necessary. Team Leader’s Guidelines are provided at the onset with details for each specific outreach project. Larger projects may require additional teams, or team leaders needed to fulfill a specific project for as given storm, e.g., replacing a sub-floor, a hardwood floor, refinishing sheetrock, masonry work, etc., for a given hurricane.

http://biblehub.com/greek/240.htm












IV. ROLES & RESPONSIBILITIESDisaster Relief Coordinator The Disaster Relief Coordinator for a given diocese will be responsible to

approve and select where and when the ministry resources will deploy relief assets to areas in need of support. The given DRC is the eyes and ears of his or her diocese to recruit Relief Teams and needed support working closely and in conjunction with SHDR Director of Operations. The DRC Coordinates outreach through Area Directors, DR Logistics Director, Priest(s), Team Leaders and volunteers at respective Base Churches. DRC’s Coordinate outside resources and groups as required within their diocese. The DRC Coordinates media support through the Public Affairs Officer, Publicity Director and/or Director or Communications whenever possible.

Logistics 1st Responder with the DRC to Disaster area to survey damage, determine the greatest Coordinator needs, estimates number and size of relief teams to deploy to needed areas. The LC

also determines the equipment, supplies and resources needed for each team to be effective in its task or mission.

Quartermaster The Quartermaster is responsible for staging resources in or near the area Distribution Center prior to the arrival of a storm. He/she is Responsible for securing location space to preposition equipment, food, water, supplies and personal protection equipment for support teams and for disaster victims; transportation resources and items for ministry Care Bags. Responsible for building relationships with commercial vendors to get as much of the relief supplies donated or provided at a discount.

Outreach Coordinator Provides spiritual guidance and oversight to teams and victims of a given disaster area. Coordinates and deploys Prayer Teams and Counselors to each affected area or zone. Additional responsibilities include locate and secure sources of Bibles; insure supplies of Bibles and Invitation Cards are on-hand in each relief area. Assist teams with outreach. Identify and provide local information from/to FEMA offices, American Red Cross, etc.

Area Director (AD) Coordinates all resources in Relief Areas or Zones that need support. Phase 1 - Emergency Relief to include: Tarping damaged roofs, Debris removal, Trees and limbs cut and moved, Flood damage removal, Black mold removal, fence removal, etc, utilizing all appropriate tools, equipment, personal protection, hydration, food, lodging and transportation needs. Also coordinates with local Christian Businesses all needed resources, including but not limited to: water, tents, portable restroom resources, food, food/cooking teams, etc., needed for deployment to areas of need. Phase 2 includes remaining emergency relief in a given area plus rebuilding in areas where the initial tree removal and mud-out work has been accomplished.Phase 3 includes: Rebuilding of damaged homes buildings, fences, etc. Phase 3 should not begin without the expressed permission of the BoD, the Director of Operations and with approval for funding from the given funding agency and after checking with the homeowner’s insurance company.



Medical Support* Responsible for treating volunteer support staff from poison oak/ivy/sumac, insect bites, minor scratches and cuts. Medical Staff, CNA’s, etc, will assist Team Leaders and Area Directors with transportation to Emergency Medical facilities or until EMT’s arrive on the scene. Larger projects or multiple projects in an affected area may necessitate additional trained professionals.

Public Affairs Officer* Contact local printed media, radio and television stations to disseminate information. The PAO writes and releases Press Releases & PSA’s and for interviews concerning all ministry outreach projects. Publish needs and prayer request to Supporting Churches, dioceses, supporting denominations and all prayer teams.Also responsible to work with web developer and Director of Communications to update ministry website, create and post on social media images and information before, during and after all efforts to provide support in needed areas.

*These roles are for future positions that need to be filled at a later date but are not required immediately.

V. EMERGENCY PREPAREDNESS - HURRICANES, TROPICAL STORMS & SUPER STORMS

Every congregation and mission church in an area, or diocese may benefit from these guidelines:Damaging winds and torrential rains can cause great damage to all in its path. Unlike a tornado that lasts for seconds to minutes and can be 1-5 miles across, a large hurricane can be 500 miles across taking a day or more to pass. Almost everyone will lose lights. In the country or rural areas that means no running well or water for perhaps a week. By preparing in advance members of churches and congregations can avoid unnecessary hardships during and immediately following the storm.

Being prepared allows us to be in the right place at the right time to help our neighbors in need. By mobilizing our resources to an affected area this project can put its feet on the ground within 48 hours meeting hundreds even thousands of needs free of government encumbrances.

Before a storm hits-Stock up for one week with:Plenty of water: 1 gallon per day per person minimumCandles, matches and batteries for your flashlights and electric lanterns to last one week or more in rural areasPlenty of non perishable foods, and paper products: Plates, paper towels, toilet paper, sanitary wipes for personal hygiene.

Other Preparations: Blankets: treating for shock and in cold weather for each family memberFirst Aid KitCook stove with sufficient propane to last one week or moreDuct tape, sand bags and heavy plastic to seal doorsPlywood to cover windows



Service your chainsaw [if you own one]Supply of Gas, 2 stroke oil and bar oilIf you live on the coast in the direct path of the hurricane prepare your home then leave 72 hours before storm is due to hit. Fill up all gas tanks and vehicles with gas before you evacuate.

If you choose to ride out the storm, Category 2 or less, please find the safest place to gather with your family. The ideal location is a room in the center of the home without windows. Move sufficient bedding and electric lanterns into this room in advance of the storm. Remember Gas lanterns, oil lamps and candles heat the air and give off toxic fumes.

Charge your cell phones in advance and use sparingly during the storm as most will have lengthy power outages. Enter local numbers for all emergency services before the storm hits.

Pets: Keep indoors with ample food and water. Fill 5 or more 5-gallon buckets with water to leave in the bathroom. Use 2 gallons of water for each flush…. flush sparingly.

If the eye of the storm is to pass over you, stay inside! Pets can be walked, however, be aware the other half of the storm is minutes away!

VI. DISASTER SITE PLANNING1. Head Quarters, H.Q. Tent or Base of Operations: First Aid Station and supplies, Extra Care bags and water, Cleaning supplies and Baby products, Bibles. Counseling and prayer offered all day.

2. Hydration is important: Even on overcast days team members can dehydrate just from walking or raking a yard. It is suggested that team members drink at least 2 bottles of water during the morning shift and again for the afternoon shift, each day. Team leads are to ensure that your team members are drinking water and following safety procedures outlined below.

3. Team Member Physical Outreach: Our group will be divided into teams of two performing the two types of major outreach below. Remember, in most cases, many residents will be older or even disabled.Trees, limbs and debris: If you notice a tree or debris in someone’s yard, front or back, please offer to help cut and move it to the street. If you need assistance cutting down a tree or cutting it into pieces please call HQ for another team to come and assist you.

Flood damage / mud-out: Graciously ask how you may help…are there items in your home that were damaged by the flood? Would you like assistance to remove carpet or other damaged furniture or items? If you require assistance, e.g. a team of two ladies needing a man to lift heavier items, please call HQ. While in the home, if you see anything that resembles black mold, please call HQ and arrange to have a trained Black Mold team dispatched to educate residents while arresting the observed Black Mold spores. Special Protective N-95 Masks & Gloves are available at the headquarters tent and will be



brought to the site. Black Mold is very serious and can kill. It is often found in dark, moist places, such as in a shower or under the moist carpet. Clorox kills on contact.

Care Bags: When Team Members approach a home and the owner does not need physical assistance, the Team Members should get their name for your contact sheet, offer a prayer and leave a Care Bag. Remember, every Care Bag has an invitation card in it. Many residents will have suffered a great loss emotionally and physically. Our purpose is to minister to the whole person. Should God lead you to engage in a conversation, please do. Remember, He gave us two ears and one mouth, so be a good listener. This is the reason we are here and more important than any physical need we can provide. Our greatest blessing will be sharing our love of Jesus Christ and commitment to serve Him.Additional supplies, baby items and Bibles are available at the HQ tent/Base of Operations.

4. Hazards: Our team members will no doubt be assisting in removal of items, such as tree debris, downed fencing, yard waste, etc., and doing all this in hot, humid and most times in wet conditions. There will be times when they will encounter hazards when removing these items, so every team member involved in providing Disaster Relief should be aware of these hazards and how to identify them. Wearing proper equipment (Gloves, Boots, Hats, Sunscreen, etc.) when assisting others will go a long way in keeping our team members safe.

a) Snakes: Florida has its share of poisonous snakes. Please be aware of any snake with a rattle, i.e., the Eastern Diamondback, Canebrake and Dusky Pigmy Rattlesnakes. Most venomous snakes have a diamond shaped head. Other venomous snakes common to Florida include water moccasins, copper heads and coral snakes. For more information, please see Appendix E, Snake Identification Information. If bit, Do Not run or scream, calmly ask for help. A little caution goes a long way.b) Precautions: If you are working in an area of debris, fallen limbs or piles of rubbish it is best to hit the pile or kick the log/limb before reaching down to move it. Snakes will lie perfectly still hoping you don’t see them! c) Spiders/Scorpions: Black widow spiders are jet black with a large, round abdomen and a bright, red hour-glass underneath. Brown recluse spiders may also be encountered. Florida scorpions are generally 1.5 to 2 inches. Their sting is uncomfortable but not deadly.d) Flying Insects: Bees, wasps and hornets are prevalent in Florida and should be avoided. If you are stung or bit by any of the above please call your group leader or anyone at the HQ tent or Base of Operations. First Aid is available. e) Dogs: When approaching a home, if you see a dog in the yard and you believe it is not friendly, please use common sense and do not enter. If you call out and the owner does not come to the door, make a note and move to the next home.

5. Contact Forms: Teams will be asked to briefly record all information gained from each resident. A minimum: name, address and any service provided, Care bag, prayer, see contact form. For every team of two: Please record all work performed, care bag or prayer offered on your contact form.

6. Referral Form: Every group leader will have a copy of that county’s Emergency Services Referral Form. Please familiarize yourself with the services listed. In addition, anyone wishing to file a claim with FEMA should be referred to local FEMA Assistance Center for the disaster area.



7. First Aid: All Officers should be trained and certified in First Aid and CPR. Area Directors are to ensure each outreach project in their Zone has one member trained in CPR, publishes Emergency contact numbers and notifies the EMS of deployment and duration of teams in their area.

Many forms of first aid can be treated locally by trained professionals at the HQ tent or base of operations. Dehydration, heat exhaustion, snake, insect & spider bites, minor cuts & bruises, blisters on hands and feet can all be addressed and treated at the HQ tent. HQ will have contact information for more serious issues. Most problems can be avoided with a little common sense.

8. Prayer: Prayer is our greatest asset and defense: The purpose of this ministry is to reach Victims in need with the Love, Compassion, Mercy and Grace of our Lord Jesus the Christ. We are His witnesses sharing His Saving Grace with all we encounter. Our Actions are but an outward example of this truth.

Opportunities to pray will be abundant during each outreach weekend and every ministry opportunity. There is nothing more important to this ministry and to our Lord than to be aware of these opportunities and to seize them trusting the Holy Spirit to minister to victims Emotionally and Spiritually through us, see Appendix 1.

Prayer is our Shield. Put on the Armor of God each morning: Eph. 6:11-18. Prayer empowers us. Thousands are praying for you now and throughout your weekend from this diocese, from around the Country and even around the world.

Pray at all times; ask the Holy Spirit to give you His Words to speak in every encounter, at every home.

VII. CONTACT FORMSContact Forms are at the heart of this program. (See Appendix 2 attached) They record of the fruits of our labor and as such should be filled out by all participants during a ministry weekend. Each line should be filled out as completely as possible, most especially prayer needs and follow-up requests. Any questions or concerns during your weekend should be directed to the Outreach Coordinator or a Parish Priest/Pastor if not available.

Completed forms are turned over to the local church for follow-up at the end of a ministry weekend. Whenever possible this would be the nearest Anglican church.

Careful, deliberate Follow-up is essential to effectiveness of this program. It is often through follow-up unsaved persons are led to a saving knowledge of our Lord and Saviour Jesus Christ. Follow-up may take a victims outreach from Phase One(1)- Emergency relief through Phase Three- Reconstruction.

Phase Two and three may take years to complete providing many opportunities to be the Body of Christ in Action.



VIII. SUMMARYBy maintaining our single thrust to reach as many people as possible with the life-saving message of Jesus Christ who offered himself freely for the sins of the whole world; we endeavor to do our part to help build the Kingdom of God.

This Disaster Relief Program is a working, functional model. For the program to grow additional hard, soft and liquid resources are needed. In addition, more Pastors and churches willing to serve as a base or hub of operations are needed in each affected area.

This is a working model or tool that will no doubt metamorphosize. It is our hope other Dioceses and churches will follow this lead when creating their own Emergency Disaster Relief program or ministry. We are here to assist whenever and however needed.

Finally, with all the resources in place including supporting churches and area directors Servant’s heart Disaster Relief will be able to mobilize before a major storm hits bringing immediate relief to thousands in the path of the storm. The better prepared and supplied we are the more help we can offer. The sooner we mobilize and respond the more effective our efforts will be and the more Glory we bring to G-d.



APPENDIX A FLORIDA MAP - AREAS MOST AFFECTED BY HURRICANE IRMA

This Florida Map is divided into five separate Areas or Zones. Each Zone requires an Area Director and a church willing to follow the model of All Souls Anglican Church, Mandarin, FL.

APPENDIX B BASE OF OPERATIONS - OFFERED THROUGH A LOCAL CHURCH

Essentially, the members of the hub church used as a Base of Operations in a designated Zone must catch the vision for the ministry to be successful.



Keys to selecting a Church for a Base of Operations:

The Pastor must lead out by example and by offering support, space and resources (hard and soft) to support the collection, storage, packaging and distribution of Care Bag and emergency relief supplies, Bibles, etc.

A leader is needed and team willing to handle the Care Bag Ministry.

Space at a church serving as a Base of Operations is not essential. A storage area with several tables for storage of relief supplies, cleaning supplies, water and Care Bag Items: (food, paper products, sani wipes, etc.), may be located at partnering church or nearby Distribution Center.

A contact person to answer the phone and redirect inquiries. A phone number, email address, and address are essential for all interested in helping and for those in need to contact.

Prayer ministers willing to assist on outreach teams- praying for and ministering to emotional and spiritual needs.

Finally and Foremost: This church must offer a solid foundation of prayer support for:1) All aspects and facets of the ministry2) Their Pastor, outreach leaders and ministry teams: safety in travel and safety in outreach3) For God’s provision to meet all needs, emotional, spiritual and physical

APPENDIX C POINTS OF CONTACTS

The table below is useful for the DRC, LC, QM, OC and AD when establishing points of contact relative to the furtherance of the program.

( NOTE: When ministering in an affected area utilize Appendix F, Contact Form.)

Table 1 - Points of Contact

POC Type Name Agency orOrganization Email Phone

24 Hr Phone



POC Type Name Agency orOrganization Email Phone

24 Hr Phone

APPENDIX D SNAKE INFORMATION & IDENTIFICATION

VENOMOUS SNAKESJUVENILE DESCRIPTION ADULT

CANEBRAKERATTLESNAKE

Crotalus horridusCommonly known as the timber rattlesnake, canebrake rattlesnake or banded rattlesnake, is a species of venomous pit viper endemic to the eastern United States. This is the only rattlesnake species in most of the populous northeastern United States and is second only to its cousins to the west, the prairie rattlesnake, as the most



northerly distributed venomous snake in North America.

DUSKY PIGMY RATTLESNAKE

Sistrurus miliarius barbouriAdults grow to between 35.5 and 76 cm (14.0 and 29.9 in) in total length, which includes the tail. Regarding the coloration, this subspecies has dorsal spots that are more rounded, usually has a whitish belly that is heavily flecked or mottled with black or dark brown, and generally has 23 rows of dorsal scales at midbody.

EASTERN CORALSNAKE

Micrurus fulviusThe color pattern consists of a series of rings that encircle the body: wide red and black rings separated by narrow yellow rings. The head is black from the rostral to just behind the eyes. The red rings are usually speckled with black. People who live in its natural range are often taught a folk rhyme as children: "Red next to black, safe from attack, red next to yellow, you're a dead fellow," or "Red touching black, friend of Jack; red touching yellow, you're a dead fellow".

EASTERN DIAMONDBACK RATTLESNAKE

Crotalus adamanteusThis is the largest rattlesnake species and is the heaviest known type of venomous snake. However, other venomous snakes may rival this species in weight, the much longer but more slender king cobra is probably greater in average body mass if not maximum weight and the shorter but even bulkier gaboon viper could exceed the rattlesnake in both mean adult body mass and possibly even maximum body mass.



Maximum reported lengths for eastern diamondback rattlesnakes are 8.25 ft.

FLORIDA COTTONMOUTH

Agkistrodon piscivorusAdults are large and capable of delivering a painful and potentially fatal bite. When antagonized, they stand their ground by coiling their bodies and displaying their fangs. This is the world's only semiaquatic viper, found in or near water, particularly in slow-moving and shallow lakes, streams, and marshes.

NON-VENOMOUS SNAKESJUVENILE DESCRIPTION ADULT

CORN SNAKEPantherophis guttatus

The Corn Snake is a North American species of rat snake that subdues its small prey by constriction. It is found throughout the southeastern and central United States. Their docile nature, reluctance to bite, moderate adult size, attractive pattern, and comparatively simple care make them popular pet snakes. Though superficially resembling the venomous copperhead and often killed as a result of this mistaken identity, corn snakes are harmless and beneficial to humans.

EASTERN GARTERSNAKE

Thamnophis sirtalis sirtalisEastern garter snakes average between 46–66 cm (18–26 in) long. The largest recorded length was 124 cm (48.7 in) long. Females are typically larger than males. They are either a greenish, brown, or black color and have a distinct yellow or white stripe.



SCARLETKINGSNAKE

Lampropeltis elapsoidesScarlet kingsnakes have a tricolored pattern of black, red, white, and various shades of yellow bands that appear to mimic the venomous coral snake in a form of Batesian mimicry. A method to help differentiate between venomous and non venomous tricolor snakes in North America is found in the popular phrases " red on yellow's a deadly fellow; yellow on black's a friendly Jack" or "Red on black, friend of Jack; red on yellow, kill a fellow".

SOUTHERN BLACKRACER

Coluber constrictor PriapusThe southern black racer is one of the more common subspecies of nonvenomous Coluber constrictor snakes in the Southeastern United States. These snakes are quite active during the day, which increases the chance of sightings. They will eat almost any animal they can overpower, including, rodents, frogs, toads, and lizards. They have been known to charge at people in an attempt to frighten them.

YELLOW RATSNAKE

Zamenis longissimusRat snakes are members – along with kingsnakes, milk snakes, vine snakes and indigo snakes – of the subfamily Colubrinae of the family Colubridae. They are medium to large constrictors and are found throughout much of the Northern Hemisphere. They feed primarily on rodents and birds. With some species exceeding 10 ft in total length, they can occupy top levels of some food chains. Many species make attractive and docile pets and one, the corn snake, is one of the most popular reptile pets in the world



APPENDIX E TRAUMA RESPONSE(Provided by: Mary Edna Thompson, CA-USA, Revised by President F. Smith)

COMMON RESPONSES TO TRAUMA – AND COPING STRATEGIES© 1989, 2001, 2003 Patti Levin, LICSW, PsyD

After a trauma, people may go through a wide range of normal responses. Such reactions may be experienced not only by people who experienced the trauma first-hand, but by those who have witnessed or heard about the trauma, or been involved with those immediately affected. Many reactions can be triggered by persons, places, or things associated with the trauma. Some reactions may appear totally unrelated.

Here is a list of common physical and emotional reactions to trauma, as well as a list of helpful coping strategies. These are NORMAL reactions to ABNORMAL events.

PHYSICAL REACTIONS aches and pains like headaches, backaches, stomach aches sudden sweating and/or heart palpitations (fluttering) changes in sleep patterns, appetite, interest in sex constipation or diarrhea easily startled by noises or unexpected touch more susceptible to colds and illnesses increased use of alcohol or drugs and/or overeating

EMOTIONAL REACTIONS shock and disbelief fear and/or anxiety grief, disorientation, denial hyper-alertness or hypervigilance irritability, restlessness, outbursts of anger or rage emotional swings – like crying and then laughing worrying or ruminating – intrusive thoughts of the trauma nightmares flashbacks – feeling like the trauma is happening now feelings of helplessness, panic, feeling out of control increased need to control everyday experiences minimizing the experience attempts to avoid anything associated with trauma tendency to isolate oneself feelings of detachment concern over burdening others with problems emotional numbing or restricted range of feelings difficulty trusting and/or feelings of betrayal difficulty concentrating or remembering feelings of self-blame and/or survivor guilt shame diminished interest in everyday activities or depression unpleasant past memories resurfacing loss of a sense of order or fairness in the world; expectation of doom and fear of the future

HELPFUL COPING STRATEGIES



mobilize a support system – reach out & connect with others, esp. those who may have shared the stressful event talk about the traumatic experience with empathic listeners allow yourself to cry Cardio vascular exercise: jogging, aerobics, bicycling, walking relaxation exercise like stretching, massage; listening to relaxing guided imagery progressive deep muscle relaxation humor prayer and/or meditation hot baths music- Listening to and playing relaxing music. We recommend Sacred / Christianart- visiting art galleries and museums, 2-d and 3-d tactile. Engage in painting and creating potterymaintain balanced diet and sleep cycle as much as possible avoid over-using stimulants like caffeine, sugar, or nicotine commitment to something personally meaningful and important every day immerse yourself in a loving environment. A church, home fellowship, Bible study, support grouphug those you love, pets included eat warm turkey, boiled onions, baked potatoes, cream-based soups – these are tryptophane activators, which help you feel tired but good (like after Thanksgiving dinner) proactive responses toward personal and community safety – organize or do something socially active write about your experience – in detail, just for yourself or to share with others

People are usually surprised that reactions to trauma can last longer than they expected. It may take weeks, months, and in some cases, many years to fully regain equilibrium. Many people will get through this period with the help and support of family and friends. But sometimes friends and family may push people to "get over it" before they're ready. Let them know that such responses are not helpful for you right now, though you appreciate that they are trying to help. Many people find that individual, group, or family counseling are helpful, and in particular, EMDR (Eye Movement Desensitization and Reprocessing) is a phenomenally rapid and wonderful therapeutic method. Either way, the key word is CONNECTION – ask for help, support, understanding, and opportunities to talk.

The Chinese character for crisis is a combination of two words – danger and opportunity. People who fully engage in recovery from trauma discover unexpected benefits. As they gradually heal their wounds, survivors find that they are also developing inner strength, compassion for others, increasing self-awareness, and often the most surprising – a greater ability to experience joy and serenity than ever before.

[This document has been revised to include more closely our core Christian values. As Volunteers of Disaster Relief we will find many opportunities to listen to needs, hear the heart cries and minister to many Emotional and spiritual needs. Pray is a valuable tool we must not overlook. Be prepared in season and out to be there for the person you are helping. Our prayer and counseling teams are an essential part of this ministry! If you have a need in the field, contact someone at the H.Q. Tent or Base of Operations for help and ask for their prayer support!

Team Building exercises, times of rest and refreshment and prayer are essential for all volunteer team members.While some may be better trained and more experienced, let us remember we are all putting our self in harm’s way, regardless of the task at hand. Daily prayer, dawning the Armor of God, praying together as a team before and after each day’s activities and enjoying a time of refreshment as a team are all essential ingredients of a successful outreach. Spiritual, emotional, mental, even financial stresses will come. We know He is able to defeat the attacks of the enemy. In Christ, Rev Frederic S. Smith]

Other resources: David Baldwin’s Trauma Pages: www.trauma-pages.com

http://www.trauma-pages.com/



The Trauma Center of Boston: www.traumacenter.org Eye Movement Desensitization and Reprocessing International Assoc.: www.emdria.org International Association for Traumatic Stress Studies: www.istss.org [email protected] www.drpattilevin.comSource of document: http://www.traumacenter.org/resources/pdf_files/common_responses.pdf

APPENDIX F CONTACT FORM

Done Name Type Service Address Phone Prayer Requests/Needs Email NotesY or N John Doe Debris Removal 123 N. Main St 123-456-7890 Water & Prayer Requests [email protected] Example Entry

IRMA RELIEF: _______________ Contact Form Dates: __________ to _________

http://www.traumacenter.org/resources/pdf_files/common_responses.pdf

http://www.drpattilevin.com/

mailto:[email protected]

http://www.istss.org/

http://www.emdria.org/

http://www.traumacenter.org/



APPENDIX G FLOOD ZONES AND EVACUATION ROUTES BY COUNTY



APPENDIX H HURRICANE IRMA RECOVERY RESOURCES BY COUNTY

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