s&op and master scheduling.ppt

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    Chapter 4 - The Master Schedule 4.1 Background and links to the S&OP

    4.2 Master schedule horion 4.! Ti"e #ences

    4.4 Sources o# de"and

    4.$ Basic "ethodolog%

    4. '"pact o# product en(iron"ent

    4.) *eneral approach to "aster schedule de(elop"ent

    4.+ ,(ailale-to-pro"ise logic

    4. Planning options in an ,TO en(iron"ent

    4.1/ The t0o-le(el "aster schedule

    4.11 So"e notes on the "aster scheduling responsiilit%

    4.12 e"and "anage"ent o(er(ie0

    4.1! le"ents o# de"and "anage"ent

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    'ntroduction

    e(eloping and "anaging the "aster schedule 't is the ne3t step in production planning

    ,ssu"es that S&OP has properl% planned resources

    Contains "ore detail than the S&OP

    The ti"e horion is t%picall% shorter than S&OP

    S&OP plans in ter"s o# #a"ilies

    Master schedule represents #inal sellale ite"s

    5 is a "a6or inter#ace et0een prod7n and custo"er Ser(ice #ir"s "a% not ha(e one

    5 "aster scheduled operating roo"s888

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    4.1 Background and 9inks to S&OP

    S&OP lines up the proper resources S&OP aggregates #orecast de"and

    5 seldo" includes actual input #ro" custo"er orders

    5 planning is not done on the #inal product le(el

    More planning is then needed to:

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    4.1 Background and 9inks to S&OP

    Break do0n the aggregated plans5 into uildale products

    Ser(e as a plan to include #orecast and actual

    orders

    Ser(e as a source o# in#o to de(elop capacit%

    plans

    Ser(e as a (ehicle to translate custo"er orders

    into e##ecti(el% ti"ed #actor% orders Ser(e as a tool to plan in(entor% le(els

    5 especiall% #inished goods

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    4.1 Background and 9inks to S&OP

    This planning acti(it% is the "aster schedule 't starts 0ith a detailed product #orecast

    e(elops a set o# rules #or the consu"ption o#

    the #orecast

    Translates the re;uire"ents into actual orders

    The "aster schedule has "ore detail than S&OP

    The "aster schedule has a shorter ti"e horion

    The "aster schedule ;uantities or (alues should

    e;ual those de(eloped in the S&OP

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    S&OP

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    Product *roups=>a"ilies

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    e#inition o# a Master Schedule

    The anticipated uild or u%schedule

    >or speci#ic products and

    ser(ices

    , set o# planning nu"ers

    that dri(es detailed

    scheduling and planning

    MPS Master scheduling

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    Master Planning o#

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    Planning #or Production

    Sales

    Planning

    Production

    Planning

    Master

    Sceduling

    Detailed Planning

    ' Sceduling

    .

    AP

    A

    .

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    usiness

    Planning

    Source: Wallace, Tom F. Sales and Operations Planning, A How-To Guide, T.F. Wallace & Co. 1999.

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    Master Scheduling

    Sales and

    Operations Plan

    Master Scedule

    Master Production

    Scedule

    ,oug .ut

    .apacity Planning

    Input: The approved Sales and Operations Plan

    Output: The approved Master Production Schedule

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    The Master Scheduling Process

    Develop preliminary

    master scedule

    4valuate using ,..P

    ,evise master scedule

    ,e-evaluate using ,..P

    "

    !

    #

    )

    *

    Production plan

    &rom S'OP

    Publis master scedule

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    4.2 Master Schedule ?orion

    The "aster schedule "ust ha(e a horion thatis e;ual to or longer than the cu"ulati(e lead

    ti"e o# the product or ser(ice eing planned.

    >irst e3a"ine the ill o# "aterial

    5 sho0s co"ponents re;uired to asse"le a

    product

    5 sho0s the relationship et0een products

    5 sho0s the ;uantit% to uild one product5 contains lead ti"es

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    4.2 Master Schedule ?orion

    Cu"ulati(e lead ti"e is the a"ount o# ti"e ittakes to "ake a product #ro" start to #inish

    >igure 4.1

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    Bill o# Materials

    Single9e(el

    Multile(el

    ' n n e r

    B 1 2 1 + @ 1

    O u t e r

    B 1 2 1 + @ 2

    ? a r d 0 a r e

    A i t

    B e a r i n g

    , 1 2 1 + 1

    B a l l s S e a l g r e a s e

    ? a r d 0 a r eA i t

    # o r g i n g # a s t e n e r s

    ' n n e rB 1 2 1 + @ 1

    B 1 2 1 + @ 2O u t e r

    B e a r i n g

    , 1 2 1 + 1

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    Prole" 4.1

    u"er o# *7s needed8

    @hich are purchased co"ponents8

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    Traditional Single 9e(el Bill o# Material

    2evel

    $

    "

    6-20

    Packaged Product

    2abel ottle .apulk Solution

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    Packaged Product

    2abel ottle .ap

    Active 3iller

    ulk Solution

    ase

    2evel

    $

    "

    !

    6-21

    Multi-9e(el Bill o# MaterialMulti-9e(el Bill o# MaterialMulti-9e(el Bill o# Material

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    T%pical Planning Bill #or a ?otel

    5otel ,oom

    Smoking Pre&erence

    ed Pre&erence

    6ie7 Pre&erence

    Meal Pre&erenceSmoking

    Non-Smoking

    8ing

    +7o Doubles

    One Double

    Ocean

    2agoon

    reak&ast

    No Meals

    All Meals

    !$9

    :$9

    )$9

    )$9

    !$9

    ;$9

    )$9

    #*9

    )$9

    !*9

    6-22

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    ,d(antages o# Planning Bills

    More accurate #orecasting

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    4.2 Master Schedule ?orion

    @e "ust plan e%ond the cu"ulati(e leadti"e

    5 pro"ise o# 1 product in 0eek 14

    5 0hat aout other co"ponents8

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    4.2 Master Schedule ?orion

    @ithout ade;uate in(entor%: start product in 0eek 12

    5 2 0eek 9T

    start suasse"l% C in 0eek +5 4 0eek lead ti"e

    start suasse"l% * in 0eek !

    5 $ 0eek lead ti"e

    u% co"ponent ? in 0eek "inus 4

    cu"ulati(e lead ti"e is...

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    4.! Ti"e >ences

    One prole" 0ith using #orecasts:5 the% are al"ost al0a%s 0rong

    The "aster schedule uses ti"e #ences

    5 the% estalish rules to "anage the "asterschedule

    e"and ti"e #ence

    Planning ti"e #ence

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    4.! Ti"e >ences

    @ithin the de"and ti"e #ence... The #orecast data is ignored

    ,ctual custo"er orders are used

    Schedule is considered #roenD

    5 no changes to the schedule

    E i"possile or i"practical

    E ake a loa# o# read and change the schedule during aking

    The de"and ti"e #ence is the closest to thepresent ti"e in the schedule

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    4.! Ti"e >ences

    @ithin the planning ti"e #ence...

    's set e;ual to or longer than the cu"ulati(e lead ti"e

    o# the product.

    5 Be%ond this ti"e there is ade;uate ti"e to react to changes

    E additions deletions

    E "odi#ications to product

    E "odi#ications to schedule

    Schedules are #ree or #loat 0ith actual de"and

    Bet0een de"and and planning the schedule is

    #le3ileD or slush%D

    5 changes "a% e "ade ut "ust e anal%ed

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    Ti"e >ences

    e"and Ti"e >ence Sets the period o# the

    "aster schedule 0here

    changes are seldo"

    per"itted Co(ers period o# actual

    custo"er de"and

    Fsuall% set to co(er the

    production and asse"l%ti"e #or a product or the

    deli(er% ti"e #or a ser(ice

    Planning Ti"e >ence Sets the period 0ithin

    0hich changes to the

    "aster schedule "ust e

    "ade % the "aster

    scheduler

    Co"ination o# actual

    de"and plus #orecasted

    de"and

    Fsuall% set to include"aterial and co"ponents

    ac;uisition ti"e

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    MPS Ti"e Gones

    DEMAND

    TIME

    Frozen Flexible Free

    Customer Order

    ac!log

    Forecast

    0mpacto& cange

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    e#ining Ti"e >ence Policies

    DEMAND

    +ime

    i Pl d O d

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    ,eleased

    Orders

    .omputerGenerated

    Planned

    Orders

    Creating >ir" Planned Orders

    DEMAND

    TIME

    Frozen Flexible Free

    3irmPlanned

    Orders

    4 4 S # d

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    4.4 Sources o# e"and

    The "aster schedule is said to disaggregateD the

    S&OP...

    '"portant that the nu"ers "ust agree 0ith the

    S&OP nu"ers

    The #orecasting "ethods are o#ten di##erent

    5 S&OP are long-range o#ten using causal

    techni;ues

    5 Master schedule is shorter and t%picall%0ould use ;uantitati(e "ethods

    E actual custo"er orders

    4 $ B i M th d l

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    4.$ Basic Methodolog%

    The "aster schedule uses de"and Horders and

    #orecastI in its de(elop"ent 't considers:

    5 in(entor% plans

    5 laor plans5 ne0 product introductions

    o0 considers

    5 "eeting the custo"ers needs per the S&OP5 alancing de"and (. capacit%

    5 estalishing in(entor% le(els per the S&OP

    4 $ B i M th d l

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    4.$ Basic Methodolog%

    >igure 4.4 sho0s a si"ple "aster schedule.

    The actual schedule that includes speci#ic

    ;uantities and "odels is the "aster

    production schedule or MPS

    re(ie0 o# schedule

    5 on hand J )/

    5 lot sie J +/

    5 dates are co"pletion dates

    4 ' t # P d t i t

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    4. '"pact o# Product n(iron"ent

    The "aster schedule "a% need to e

    de(eloped and "anaged (er% di##erentl%

    depending on the product en(iron"ent...

    Make-to-Stock HMTSI

    ,sse"le-to-Order H,TOI

    Make-to-Order HMTOI

    S h d li i i

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    Scheduling ecisions

    Assemble-to-Order

    4ngineer-to-Order

    Design Supply Production Delivery

    Design Supply Production Delivery

    Make-to-Order

    Design Supply Production Delivery

    Make-to-Stock

    Design Supply Production Delivery

    6-18

    4 ' t # P d t i t

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    4. '"pact o# Product n(iron"ent

    Make-to-Stock en(iron"ent...

    Custo"er has no in#luence on #inal design

    Master schedule ser(es as a #inal

    asse"l% schedule H>,SI

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    4. '"pact o# Product n(iron"ent

    ,sse"le-to-Order en(iron"ent...

    Custo"er has in#luence o(er #inal outco"e

    5 auto"oiles co"puters

    Man% ra0 "aterials and co"ponents

    >inal products not scheduled on the "aster

    schedule

    5 too "an% options

    Master schedule the options

    5 ic%cles 0ith di##erent colors seats tires

    4 ' t # P d t i t

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    4. '"pact o# Product n(iron"ent

    Make-to-Order en(iron"ent...

    Custo"er has large in#luence o(er design

    Co"panies "a% use standard co"ponents

    5 are asse"led di##erentl%

    T%picall% #e0 nu"er o# ra0 "aterials ut a

    large nu"er o# #inal products

    T%pical o# ser(ice organiations

    This MPS re#lects capacit% and ra0 "aterial

    needs

    4 ) * l , h t l t

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    4.) *eneral ,pproach to e(elop"ent

    >orecast and "aster schedule MTO aker%

    5 easier to de(elop #orecast #or ra0 "aterials

    E plan to "ake 1// loa(es o# read

    E plan to "ake 1// cakes

    >orecast and "aster schedule ,TO5 12/ #orecasts and "aster scheduled ic%cles

    #or one ic%cle t%pes

    5 de(elop schedule at option le(el

    E #orecast co""on asse"lies5 seats 0heels #ra"es

    E order placed at >,S H#inal ass% scheduleI

    4 ) * l , h t l t

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    4.) *eneral ,pproach to e(elop"ent

    >igure 4.$ "aster schedule de(elop"ent

    The "aster schedule is usuall% designed to

    operate at the le(el that has the #e0est

    ite"s that need to e scheduled.

    4 + , ailale to Pro"ise 9ogic

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    4.+ ,(ailale-to-Pro"ise 9ogic

    ,(ailale-to-pro"ise H,TPI allo0s a #ir" to

    ;uickl% and realisticall% pro"ise deli(er% o#product to custo"ers

    5 t%picall% not used in MTS en(iron"ent

    5 not used as "uch in the MTO en(iron"ent5 (er% (aluale in the ,TO en(iron"ent

    >or an% MPS the ,TP is ho0 "an% ite"sare not pro"ised to speci#ic custo"er orders

    The Pro6ected ,(ailale Balance

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    The Pro6ected ,(ailale Balance

    The pro6ected a(ailale alance HP,BI is the

    pro6ected in(entor% position in a particular ti"e

    period.

    't is si"ilar to a pro6ected ank alance on a

    pro6ected cash #lo0 state"ent.

    Prior to the e"and ,#ter the e"and

    Ti"e >ence K Ti"e >enceKP,B J Prior period P,B P,B J Prior period P,B

    L MPS L MPS

    - Custo"er orders - H >orecast or Cust. ordersI

    >igure 4 ,TP

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    >igure 4. ,TP

    productK , de"and ti"e #enceK 2 0eeks

    lead ti"eK 2 0eeks on handK $

    9ot sieK /

    Period 1 2 ! 4 $ ) + 1/ 11 12

    >orecast 22 2$ 2/ 2/ 1+ 1+ !2 !/ 2+ 2+ 2 !$

    Custo"er orders 24 2! 1) 22 1$ 14 1) 1 12 1 1! 11

    pro6ected a(ail. Balance !2 4 2) $1 1 4 21 $! 24 $

    ,TP

    MPS / / / / /

    >igure 4 ,TP Solution

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    >igure 4. ,TP Solution

    productK , de"and ti"e #enceK 2 0eeks

    lead ti"eK 2 0eeks on handK $

    9ot sieK /

    Period 1 2 ! 4 $ ) + 1/ 11 12

    >orecast 22 2$ 2/ 2/ 1+ 1+ !2 !/ 2+ 2+ 2 !$

    Custo"er orders 24 2! 1) 22 1$ 14 1) 1 12 1 1! 11

    pro6ected a(ail. Balance !2 4 2) $1 1 4 21 $! 24 $

    ,TP 2 !2 2/

    MPS / / / / /

    4 + ,(ailale to Pro"ise H,TPI

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    4.+ ,(ailale-to-Pro"ise H,TPI

    ,(ailale-to-pro"ise H,TPI is the unco""itted portion o# the

    current in(entor% or #uture planned suppl%

    ,TP is si"ilar to the unco""itted a"ount o# %our current ank

    alance and #uture pa%checks

    ,TP Hperiod 1I J On-hand alance L MPS 5 Su" o# custo"erH1st period onl%I orders e#ore ne3t MPS

    ,TP J MPS 5 Su" o# custo"er orders e#ore ne3t MPS

    Hall #uture periods that contain an MPS planned receiptI

    6-16

    ,(ailale to Pro"ise

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    ,(ailale-to-Pro"ise

    >orecasted sales 2/ 22 21 2$ 24 2! 21 21 2$

    Custo"er orders 1 1) 1$ 11 $ 2 1 /

    Pro6ected a(ail. alance $/ !1 14 4 24 / 2) !$ 1/

    ,(ailale-to-pro"ise

    Master production schedule

    0tem= >:"$$ Demand +ime 3ence= #

    Description= .ommercial Generator ?nit Planning +ime 3ence= :

    2ot Si@e= *$ On 5and= *$ 2ead +ime= ! periods

    .alculate te available-to-promise &or periods "%

    6-17

    Period " ! # ) * ; > : %

    ,(ailale to Pro"ise HSolutionI

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    >orecasted Sales 2/ 22 21 2$ 24 2! 21 21 2$

    Custo"er Orders 1 1) 1$ 11 $ 2 1 /

    Pro6ected ,(ail. Balance $/ !1 14 4 24 / 2) !$ 1/

    ,(ailale-to-Pro"ise 14 1$ 4! 4

    Master Production Schedule $/ $/ $/

    0tem= >:"$$ Demand +ime 3ence= #

    Description= .ommercial Generator ?nit Planning +ime 3ence= :

    2ot Si@e= *$ On 5and= *$ 2ead +ime= ! periods

    ,(ailale-to-Pro"ise HSolutionI

    Period " ! # ) * ; > : %

    6-17a

    4 + ,(ailale to Pro"ise 9ogic

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    4.+ ,(ailale-to-Pro"ise 9ogic

    Ae% points aout ,TP:

    't is calculated #ro" custo"er orders not

    #ro" #orecasts at an% ti"e

    5 the idea is it sho0s the a(ailailit% to pro"ise

    a product to custo"ers not to #orecasts

    ,TP pro(ides a (aluale tool to

    co""unicate i""ediatel% and honestl%

    0ith custo"ers

    4 Planning Options in ,TO

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    4. Planning Options in ,TO

    >orecasts are done #or the end ite"s

    Master schedules are done #or the

    co"ponents

    , special ill o# "aterial is used

    5 Planning ill5 super ill

    >igure 4.+

    5 o(erplanningE "i3 hedge

    E "arket hedge

    4 1/ The T0o 9e(el Master Schedule

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    4.1/ The T0o-9e(el Master Schedule

    >igure 4. sa"ple t0o-le(el "aster

    schedule

    4 11 Master Scheduling

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    4.11 Master Scheduling

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    4.11 Master Scheduling

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    4.12 e"and Manage"ent O(er(ie0

    So"e de"and is internal to the co"pan%

    5 ser(ice re;uire"ents

    5 ne0 product protot%pes

    5 ;ualit% assurance testing

    5internal repairs

    5 distriution re;uire"ents

    "arketing and sales are #le3ile

    changing capacit%

    changing hu"an capacit%

    suppliers in(entor% phased out designs

    4 11 Master Scheduling

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    4.11 Master Scheduling

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    Planned Orders

    Firm Planned Orders

    Released Orders

    Production Orders Purc"ase Orders

    T%pes o# Suppl% Orders

    4 1! le"ents o# e"and Mg"t

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    4.1! le"ents o# e"and Mg"t.

    >our "a6or ele"ents o# de"andK

    prediction

    co""unication

    in#luence prioritiation and allocation

    4 1! le"ents o# e"and Mg"t

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    4.1! le"ents o# e"and Mg"t.

    Prediction...

    #orecasting custo"er de"and

    5 di##erent "ethods "a% e used

    5 track the #orecast

    5 lessen the i"pact o# errorE co""unication

    E in#luence

    E lead ti"e reduction

    E production #le3iilit%E S&OP = Master Schedule policies

    E sa#et% stock

    4 1! le"ents o# e"and Mg"t

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    4.1! le"ents o# e"and Mg"t.

    Prediction...

    Set sa#et% stock le(els

    5 "ust e aligned 0ith custo"er ser(ice le(els

    set % S&OP

    5 "ust e understood % all e"plo%ees

    4 1! le"ents o# e"and Mg"t

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    4.1! le"ents o# e"and Mg"t.

    Prediction...

    Track and co"pare actual (. planned

    5 "ake ad6ust"ents and #orecast "ore

    accuratel%

    Bill o#

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    Bill o#

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    Master Scheduling Polic%

    Master scheduling polic%

    5 escries organiational responsiilities

    5 e#ines appro(al c%cle #or the "aster schedule

    5 stalishes ti"e #ences and change "anage"ent

    procedures

    stalishes "ethods o# #orecast re(ie0

    5 stalishes "ethods o# #orecast relie#

    5 e#ines #orecast re(ie0 guidelines

    e#ines "aster scheduling techni;ues5 Order pro"ising guidelines

    5 Make-to-stock "ake-to-order strategies

    @hat 's an ##ecti(e Schedule8

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    @hat 's an ##ecti(e Schedule8

    Production

    System

    +rade-O&&s0nventory

    usageBcostsC

    .ustomerdelivery

    Manu&acturing e&&iciencyE

    BsceduleC

    The *oals o# Master Scheduling

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    The *oals o# Master Scheduling

    To alance suppl% and de"and priorities

    To de(elop practical solutions to suppl%constraints

    To prioritie and allocate suppl% to custo"er

    de"ands To estalish a strateg% to a(oid o(erloaded

    schedules and unalanced conditions

    To create a schedule 0ith attainaleco"pletion dates that satis#% custo"er needs

    Master Scheduler >unctions

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    Master Scheduler >unctions

    Fnderstand the #orecasting approach and its li"itations

    Participate in the de(elop"ent o# the sales and

    operations plan

    Manage the constraints o# suppl% capacit%

    Maintain a realistic "aster schedule

    Monitor consistenc% 0ith the sales and operations plan

    3ecute "aster schedule policies such as ti"e #ences

    sa#et% stocks sucontracting and lot-siing

    'denti#% negotiate and resol(e con#licts

    Master Scheduler No uali#ications

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    Master Scheduler No uali#ications 3perienced 0ith products and custo"ers

    , good co""unicator *ood 0ith nu"ers

    Cool under pressure

    isciplined"aintains data accurac%

    ,sserti(e"akes things happen, prole" sol(er rather than a #ire#ighter

    Creati(e#inds inno(ati(e 0a%s to alance suppl% and

    de"and *enuinel% interested in products and custo"er ser(ice

    @ho Brings @hat to the Tale8

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    @ho Brings @hat to the Tale8

    Mar!etingProduct

    DefinitionProduct

    Demand

    Ca#ital

    Master

    $c"eduleusiness

    Plan

    %or!force

    A&ailabilit'

    Source: Launc!ur", #e$% . 'r$nc$(le) o* 'lann$n+ mer$c, 1999.

    Finance

    MaterialsO#erations

    (umanResources

    Engineering

    Management

    Ca#acit'

    S%"pto"s o# Poor Master Schedules

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    S%"pto"s o# Poor Master Schedules

    Fnreliale deli(er% pro"ises

    Persistent past due orders

    3cess in(entor%

    3pediting selected orders

    3cessi(e schedule changes Fpper "anage"ent

    scheduling inter(ention

    3cessi(e o(erti"e or idle ti"e

    nd o# "onth shipping surge 9ack o# accountailit%

    MPS Per#or"ance Measure"ents

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    MPS Per#or"ance Measure"ents Custo"er ser(ice

    'n(entor% turns Schedule reliailit%

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    Aeeping the MPS

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    Co""on Changes in e"and

    Custo"er schedule changes

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    Co""on Changes in Suppl%

    oncon#or"ance to schedule

    5 Production do0nti"e

    5 Capacit% a(ailailit%

    5 O(er- or undersuppl%

    oncon#or"ance to speci#ications

    5 Scrap

    5 ##ect o# ;ualit%

    ngineering Changes

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    g ee g C a ges

    Mandator% or i""ediate

    Phased-in or optional

    Process

    5 Set up a re(ie0 oard

    5 eter"ine the procedure #or instituting change

    5 Set e##ecti(e dates

    5 nsure change process deals 0ith "ultiple ite"s

    5 ,ssess the cost and i"pact o# the change

    5 Maintain the status #or each re(ision

    Managing Change

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    g g g

    's the change

    necessar%8

    's the change

    #easile8

    ,re resourcesa(ailale8

    @hat are the costs

    and the risks8

    The S&OP and the Master Schedule

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    Sales and

    Operations Plan

    Master

    Scedule

    De&inition Supply ,ateby Product Group

    Anticipated uildor uy Scedule

    0templanned

    Product Group 4nd 0tem or Speci&ic2evel in ill o&

    Materials

    Planning5ori@on

    2ongest 2ead-time,esource

    .umulative 2ead-time&or .omponents

    .onstraints ,esource.apacity

    Material/.apacity/

    Sales and OperationsPlan

    +imePeriods

    Montly Weekly or Daily

    Planning

    3ocus

    Product 6olume Product MiF

    Fses o# the Master Schedule

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    The anticipated uild or u% schedule

    >or independent de"and ite"s

    Pro6ects in(entor%=acklog position

    ri(es "aterial and capacit% plans Order pro"ising

    ,ssigning priorities

    OT a sales #orecastQ

    The 'nputs to the Master Schedule

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    Production plan line #ro" the sales and operations plan

    etailed sales #orecast 'n(entor% position and targets

    Backlog position and targets

    Ti"e #ence policies

    Custo"er orders

    'nterplant orders

    Ser(ice parts orders

    istriution re;uire"ents Planning ills o# "aterial

    Production and suppl% position

    The Outputs #ro" the Master Schedule

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    Master production schedule

    Master purchasing schedule

    Pro6ected in(entor% position

    Pro6ected acklog position Product a(ailailit% in#or"ation

    Valuale order pro"ising in#or"ation

    Possile Solutions

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    Overloading

    O(erti"e 3tra shi#ts

    Trans#er people

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    ?nderloading 'ncrease sales de"and Fse ti"e #or training

    Fse ti"e #or "aintenance

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    p

    Prole" $