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    EX-2K Direct-View LCD Television Chassis

    Circuit Description and Troubleshooting Guide

    Training Manual

    MODELS: KDL22L5000

    KDL26L5000

    KDL32L5000

    KDL32L504

    KDL37L5000 Course : CTV-55

    KDL32L5000

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    CTV-55 i

    Power On ........................................................................... 12

    PFC Circuit ........................................................................ 12

    Standby Power Supply ...................................................... 12

    Main Switching Supply....................................................... 12

    Protection ...................................................................... 12

    Chapter 4 Inverter and Backlighting ............................. 16

    Overview ........................................................................ 16

    Operation ....................................................................... 16

    Chapter 5 Protection and Service Mode ....................... 19

    Protection ...................................................................... 19

    Self Diagnostics History ..................................................... 21

    Clearing the History .............................................................. 21

    Status Information.............................................................. 23

    Chapter 1 Introduction ..................................................... 1

    Introduction ...................................................................... 1

    Features .......................................................................... 1

    Overall Circuit Description ............................................... 1

    A Board .............. .............. ............... .............. ............... ........ 1

    Video Processing ....................................................................1

    Power Supply ..........................................................................1

    Inverter ....................................................................................1

    H1 Board .................................................................................2

    H2 Board .................................................................................2

    Circuit Board Locations........................................................ 2

    Chapter 2 Video and Audio Processing Circuits ........... 5

    Video Process ................................................................. 5

    RF Sources .......................................................................... 5

    Composite Video ................................................................. 5

    Component Video ................................................................ 5

    HDMI Inputs ......................................................................... 5

    PC Input ............................................................................... 5

    Timing Control (TCON) board.......................................... 6

    Troubleshooting ............................................................... 8

    No Video .............................................................................. 8

    Video Distortions .................................................................. 8

    Troubleshooting Flowchart .............................................. 8

    Chapter 3 Power Supply ................................................ 12

    Overview ........................................................................ 12

    Table of Contents

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    CTV-55 1

    Chapter 1 Introduction

    IntroductionThe EX2K chassis is the first release of new models for the 2009 production

    year. 4 models are included in this chassis series:

    KDL22L5000

    KDL26L5000

    KDL32L5000 KDL33L540

    KDL37L5000

    The models are designated as entry-level designs for the Bravia direct-

    view LCD televisions. The LCD panel is labeled as 720p with a native

    display resolution of 1366 X 768. The television is, however, able to accept

    video input resolutions up to 1080p 60HZ via the component, PC or HDMI

    inputs.

    FeaturesA/V Input Sources

    3 HDMI inputs (2 rear, 1 side)

    2 composite inputs. (Video 1 shared with component 1 input)

    Y/C input on side

    2 component inputs (rear only)

    PC input (15 pin D-sub)

    RF input for ATSC/NTSC tuner

    Automatic Contrast Enhancer (ACE): Backlight level changes with

    varying scene brightness to increase contrast level and reduce power

    consumption.

    Bravia Link Compatible: Allows the connection and control of optional

    Bravia Link modules such as DVD players and wireless link devices.

    24p True Cinema: Allows for 24 frame film content to be viewed in its

    original form when connected to devices able to output this format. This

    format can only be viewed via the HDMI inputs.

    Overall Circuit DescriptionFigure 1-1 illustrates an overall block diagram of the circuits incorporated

    into the EX2K chassis models. 4 major circuits are included along with

    peripheral circuits and devices. They are described as follows:

    A Board

    Common among the various models using the EX2K chassis, the A

    board contains most of the circuitry used by the television to process the

    audio and video signals. The only difference among the various models

    is the data which is written and stored in various locations to properly

    communicate with the type of LCD panel used.

    Audio output is available as L/R analog from RCA jacks or up to 5.1

    channel surround sound via an optical jack.

    Video Processing

    All video sources, regardless of resolution are processed to a resolution of

    8-bit RGB at1366 X 768 with a refresh rate of 60HZ. This processed video

    exits the A board as Low Voltage Differential Signaling (LVDS) where it is

    received by the Timing Control (TCON) board mounted on the LCD panel.

    All of the available input sources are mounted directly to the A board.

    Power Supply

    The G2BE board receives the 120VAC input and generates the requiredstandby and switched voltages for the other circuits in the television.

    Inverter

    The inverter board, mounted on the left side of the LCD panel (as viewed

    from the rear) generates the approximately 1KV of AC voltage to operate

    the cold-cathode fluorescent lamps for backlighting of the LCD panel. Its

    operating voltage is supplied by a 24VDC source from the G2BE power

    supply board.

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    Chapter 1 - Introduction

    CTV-55 2

    H1 Board

    Located on the right side of the television (as viewed from the front) this

    board contains the power, channel up/down, volume up/down, home

    (menu) and input selection buttons.

    H2 Board

    Located on the lower left corner of the front bezel, this board contains the

    power, standby and picture off/timer LED indicators. The infrared receiver

    for the remote controller is also located here.

    Circuit Board Locations

    Figure 1-2 illustrates the locations of the circuit boards with the rear cover

    removed. The model in the illustration is the KDL32L5000. Circuit board

    location is the same in all models in this series.

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    Chapter 1 - Introduction

    CTV-55 3

    FIGURE 1-1

    OVERALL BLOCK DIAGRAM

    A/V DECODER

    VIDEO PROCESS

    VIDEO SWITCH

    AUDIO PROCESS

    AUDIO AMP

    TV MICRO

    COMPOSITE OR

    COMPONENT 1

    RF

    VIDEO 3

    COMPONENT 2

    HDMI 1

    DVI AUDIO

    PC HD15

    VIDEO 2

    HDMI 2

    POWER SUPPLY

    SWITCHESLED

    IR RX

    LCD PANEL

    INVERTERTCON

    A

    G2BEH1 H2

    L

    R

    SIDE INPUTS

    ANALOG AUDIO OUT

    OPTICAL AUDIO OUT

    USB2.0(SERVICE ONLY)

    HDMI 3

    PC AUDIO

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    Chapter 1 - Introduction

    CTV-55 4

    FIGURE 1-2

    CIRCUIT BOARD LOCATIONS

    A BOARD

    G2BE BOARD

    TCON

    INVERTER

    H1

    BOARD

    H2

    BOARD

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    CTV-55 5

    Chapter 2 Video and Audio Processing Circuits

    Video ProcessAll sources of video to be displayed are received and processed by the

    A board. All signal sources are also received by IC401 regardless of their

    original resolution or format. The function of IC401 is to convert all inputresolutions and formats to 720 progressive frame-rate at 60HZ refresh

    rate to conform to the native resolution of the LCD panel.

    The properly scaled video exits IC401 as 8-bit parallel RGB formatted digital

    video which has been converted to Low Voltage Differential Signaling by

    the internal LVDS transmitter inside IC401. The differential signal lines

    are sent to the TCON board via a specialized cable with each differential

    line carried on twisted wire pairs to minimized external noise interference.

    Referring to Figure 2-1, the handling of each format is as follows:

    RF SourcesThe dual function tuner is capable of receiving NTSC and ATSC encoded

    signals. Although over-the-air NTSC will cease to broadcast in 2009, other

    sources of NTSC content (such as VCRs, cable television and satellite

    receivers) will remain that use this format as their output.

    NTSC RF sources are demodulated inside the tuner and exit as composite

    video directly to IC401. ATSC digital sources (8VSB terrestrial and QAM

    cable) exit the tuner as differential IF and must be demodulated by IC7101.

    The demodulated digital bit stream containing the overhead and payload

    data packets is input to IC401 where an internal decoder decompresses

    and separates the audio, video and control content.

    Composite Video

    Composite video input 1 shares the same input jacks as the component

    1 input. The composite jack is simply inserted into the Y component input

    and is automatically detected as such. If there are any problems with

    auto detection of the composite or component source this input can be

    changed from auto detect to manual selection by the customer in the user

    menu.

    Video input 2 is located on the side of the unit and will accept composite

    or Y/C (S-video). The default is composite. If a Y/C connector is inserted a

    mechanical switch in the Y/C jack will notify IC401 of the input format.

    Component Video

    There are 2 component inputs at the rear of the unit. As mentioned

    previously, component 1 serves as an input for composite video if that is

    what is inserted into the Y component jack.

    Input resolutions accepted by the component inputs range from 480i

    30HZ up to 1080p 60HZ. 1080p 24HZ is not supported by the component

    inputs. This resolution is only supported by the HDMI inputs.

    HDMI Inputs

    There are 3 HDMI inputs on this chassis: HDMI 1 and 3 in the rear and HDMI

    2 on the side. The Consumer Electronics Control (CEC) specifications of

    the HDMI 1.3 standard is supported giving the customer the ability to

    control other devices conforming to this standard that are connected to

    the television via the HDMI inputs. Resolutions supported by the HDMI

    inputs include all ATSC resolutions including 1080p 24HZ.

    PC Input

    The PC input is via a VGA 15 pin D-sub connector with RGB analog input.

    The following resolutions are supported from a PC with these outputcapabilities:

    VGA 640 480 31.5KHZ X 60HZ

    SVGA 800 600 37.9KHZ X 60HZ

    XGA 1024 768 48.4KHZ X 60HZ

    WXGA 1280 768 47.4KHZ X 60HZ

    1280 768 47.8KHZ X 60HZ

    1360 768 47.7KHZ X 60HZ

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    Chapter 2 - Video and Audio Circuit Description

    CTV-55 6

    Timing Control (TCON) board

    The TCON board receives the LVDS signals from the A board. There is an

    LVDS receiver located inside the TCON board to convert the RGB data

    back to its original 8-bit parallel format.

    Based on timing data (also located in the LVDS transmission lines) the

    RGB data is allocated to the proper column drivers in sync with the row

    drivers to place the RGB data onto the appropriate pixels on the LCD

    panel.

    The TCON board also contains memory components to store white

    balance, gamma and uniformity data specific to each particular LCD

    panel. This data is not accessible to the service technician and is why the

    current policy is to consider the TCON as part of the LCD panel.

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    Chapter 2 - Video and Audio Circuit Description

    CTV-55 7

    FIGURE 2-1

    VIDEO PROCESS BLOCK DIAGRAM

    VIDEO 2

    COMPOSITE/Y/C

    SIDE INPUT

    COMPOSITE 1 OR

    COMPONENT 1

    RF

    COMPONENT 2

    HDMI 1

    HDMI 2

    SIDE INPUT

    HDMI 3

    PC HD15

    A

    LCD PANEL

    TCON

    TUNERIC7101

    DEMOD

    IC401MT5386

    ATSCDIFF/IF

    NTSC

    LVDS

    720p/60HZ

    USB 2.0

    (SERVICE ONLY)

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    Chapter 2 - Video and Audio Circuit Description

    CTV-55 8

    TroubleshootingSince all of the video inputs and processing is located on the A board,

    failures causing a loss of video or distortions in the picture need to be

    isolated to the A board or the LCD panel. The combining of all video

    processing circuitry into 2 major components makes the troubleshootingapproach to seem rather simplistic and in most cases it will be just so.

    As anyone who has experience servicing electronic products knows, things

    happen in the real world that can cause failures which do not follow the

    rules of the academic procedures found in this manual. Always research

    the latest service bulletins and/or troubleshooting tips on the Sony service

    website before making the service call.

    No Video

    If a total loss of video occurs (including OSD graphics) the most likely

    course of action is to bring a replacement A board to the service location

    since the unit is serviced at board-level only. It is unlikely that a loss of

    voltage from the power supply is the cause since these voltages are

    monitored and the unit will likely experience a protection shutdown event

    rather than a no video condition. Although a failure of the backlights to

    turn on would certainly cause a no video condition, this too would cause

    the unit to shut down and indicate a failure via the self diagnostics feature.

    There are cases where the A board can cause a no-backlight issue without

    a protection shutdown but you will have brought the A board with you

    anyways. If the replacement A board does not resolve the issue and the

    backlights are lighting, the LCD panel is the only other likely culprit.

    The presence of OSD graphics with a no video condition certainly eliminatesthe LCD panel as the cause and the A board will almost certainly fix the

    problem.

    Video Distortions

    This is, by far, the most difficult failure to troubleshoot due to the many

    sources that can cause it. Noise emanating from the power supply, outside

    interferences, video process failures and even mechanical problems in

    the LCD panel can cause video distortion.The up-side to display devices is that they are the most valuable tool in

    determining the source of the problem so long as one knows the basic

    theory of how they function. The Appendix section of this training manual

    contains a section on basic troubleshooting of LCD panel televisions. The

    primary objective when diagnosing no video or distortions in the video is

    to eliminate the LCD panel as the cause. Replacement of the LCD panel

    requires special authorization and, in some instances, will not be allowed

    due to economical reasons.

    Troubleshooting FlowchartThe troubleshooting flowchart in Figure 2-2 provides guidance in isolating

    a loss of video or distortions in the picture.

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    Chapter 2 - Video and Audio Circuit Description

    CTV-55 9

    FIGURE 2-2

    VIDEO FAILURE TROUBLESHOOTING FLOWCHART

    Video Failure

    Yes

    No video or

    distorted

    video?

    OSD graphics

    present?

    None

    Distorted

    No

    A Board

    All inputs?Yes No

    YesNo

    Unplug LVDS

    connector at

    TCON while unit

    is running. This

    may need to be

    done more than

    once

    Any flashes

    seen on

    screen?

    Yes

    A Board

    No LCD Panel

    Backlights

    turning on ?

    Yes

    NoBacklight failure

    A Board

    Distortion

    stationary?A Board

    Symentrical?Yes

    LCD Panel

    Lines single or

    multi-colored

    Multi-colored

    Single Color

    A Board

    LCD Panel

    No

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    Chapter 2 - Video and Audio Circuit Description

    CTV-55 11

    VIDEO 2

    Y/C_COMPOSITE

    A

    ATSC/NTSC

    TUNER

    VIDEO 1

    COMPOSITE

    COMPONENT

    VIDEO 3

    COMPONENT

    HDMI 1

    PC

    IC801

    CLASS D

    AUDIO AMP

    OPTICAL OUT

    L/R AUDIO OUT

    HDMI 2

    HDMI 3

    L

    R

    AUDIO SOURCE OPTICAL OUTPUT

    DIGITAL TUNER

    DVD HDMI 5.1

    ALL ANALOG INPUTS

    NTSC TUNER

    SACD VIA HDMI

    DVD AUDIO VIA HDMI

    5.1 OR 2CH PCM

    5.1 OR 2CH PCM

    2CH PCM

    2CH PCM

    NO OUTPUT

    NO OUTPUT

    OPTICAL OUTPUT TRUTH TABLE

    USB2.0

    ETHERNET

    2CH PCM

    N/A

    DIGITAL FE

    IC7101

    DEMOD

    I2S

    AUDIO

    PROCESSOR

    ANALOG

    IF

    IC8101

    SWITCH

    HDMI 1 AUDIOIC8102

    SWITCH

    I2S

    IC401

    ANALOG

    IC802

    AMP

    IF

    ATSC

    SPDIF

    I2S

    FIGURE 2-3

    AUDIO PROCESS BLOCK DIAGRAM

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    CTV-55 12

    Chapter 3 Power Supply

    OverviewThe power supply used in the EX2K chassis is a traditional switched-mode

    type utilizing a standby supply and switched main supply. It provides the

    main power for the various circuits in the television.The name of the power supply board will vary depending on the size of

    the display. The 22-inch model will incorporate a G board, the 26 and 32-

    inch a G2BE board and the 37-inch using a G4 board.

    Power On

    A power on high command enters CN6201-1 from the A board. The high

    enters inverter transistor Q6201 to turn on PH6103. The hot chassis

    standby 12V is switched by Q6102 to turn on the main AC relay RY6101.

    The standby 12V is also sent to the PFC circuit and to the main switching

    supply to turn it on.

    PFC Circuit

    The Power Factor Control circuit adds additional efficiency to the switch

    mode supply by bringing the current and voltage in phase to simulate a

    DC resistive load on the AC line. By varying the duty cycle of the pull-

    down on the coil (L800) the voltage exiting the PFC circuit is boosted to

    generate approximately 395 volts.

    Note the AC relay RY6101 has a thermistor (TH6101) across the contacts.

    When the unit is not powered on AC voltage flows through the thermistor,is rectified by D6301 and passes through the coil of the PFC circuit. Since

    the PFC circuit is not functioning the rectified voltage will be approximately

    160VDC and is used by the standby power supply circuits.

    Standby Power Supply

    As long as AC power is supplied to the unit the standby power supply

    will generate 12VDC and 3.3VDC sources. The standby 12VDC is

    created on the primary side of the switching transformer T6101 and will

    be referenced to hot ground for control of the AC relay, PFC, and main

    switching supply.

    The standby 3.3VDC is sent to the A board to power up the microprocessor

    and other various circuits that must be operational at all times.

    Main Switching Supply

    When the main switching supply is turned on it provides REG12V to

    the A board where many other regulator circuits are used to provide

    operating voltages for the various circuits. The UNREG 15V source is

    used exclusively by the audio amplifier circuits on the A board. UNREG

    24VDC is also output for exclusive use by the inverter board to generate

    the high voltage for the fluorescent backlights.

    ProtectionCertain circuits in the power supply are monitored for over-voltage, over-

    current and over-temperature conditions. If one or more of these detection

    lines is activated the main relay RY6101 will turn off along with the PFC

    and main switching supply circuits. If any of these circuits are activated the

    main switching supply will stop and the standby LED will blink in groups of

    3. The following circuits in the power supply are monitored:

    REG 12V and UNREG24V OVP: If one or both of these voltage lines

    becomes excessive the corresponding zener diode (D6204 or D6205) will

    fire and active the latch transistors (Q6202 or Q6203) to ground the power

    on command.

    PFC OCP and OTP: An over-current or excessive temperature condition in

    the PFC circuit will cause a high to be applied at the latch circuit consisting

    of Q6104 and Q6105. This performs the same function as the previously

    described latch circuit but will occur on the hot ground side of the turn-on

    command.

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    Chapter 3 - Power Supply

    CTV-55 15

    FIGURE 3-3

    VOLTAGE TEST POINTS

    CN202

    1 LAMP ERROR (NORM LOW)

    2 BACKLIGHT ON (3.3V)

    3 DIMMER

    4 - GROUND

    CN4201

    TO H1 BOARD

    CN4202

    TO H2

    BOARD

    CN802

    TO RIGHT

    SPEAKER

    CN6202

    1~4 24V

    5~8 - GROUND

    CN6101

    AC IN

    CN801

    TO LEFT

    SPEAKER

    CN6201

    1 POWER ON

    2 AC_DET

    3 STBY 3.3V

    4, 5 UNREG 15V

    6, 7 UNREG GROUND

    8~10 REG GROUND

    11`13 REG 12V

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    CTV-55 16

    Chapter 4 Inverter and Backlighting

    OverviewThe Cold Cathode Fluorescent (CCFL) backlights for the LCD panel are

    powered by an inverter circuit. This circuit generates the approximately

    1KVRMS of high frequency AC power to strike and maintain the ionizationof the gasses inside the fluorescent lamps. The inverter circuits also

    function as a ballast circuit to control current levels from initial startup to

    steady lighting of the lamps. The inverter circuits also monitor the lamps

    to verify that all have been ignited and continuously lit. If one or more of

    the lamps fails to light the unit will shut down and blink the standby LED

    in groups of 6.

    OperationReferring to Figure 4-1, at the time the unit is powered on, the following

    string of events occur to light the fluorescent lamps:

    IC401 on the A board sends a power on high command to CN6201-1 on the

    G2BE board. This engages the main relay and starts the main switching

    supply. 24VDC is applied to CN001 on the inverter board. During this time

    the microprocessor inside IC401 is performing initialization routines and

    turning on regulator circuits located on the A board.

    After approximately 5 seconds, a high command (3.3V) is applied from

    CN202-2 on the A board to CN001 on the inverter. This starts the oscillators

    and drive circuits to begin the lighting of the fluorescent lamps. The lamps

    are struck with approximately 2 to 3 times their operating voltage of 1KV

    AC to begin ionization of the gasses within the lamps. Once the lampsbegin to draw current, the inverters function as a ballast circuit to maintain

    control of the current.

    If one or more of the lamps fail to ignite, or if either of the inverter circuits

    fails to operate, an error detection circuit located on the inverter board will

    send a high command to CN202-1 on the A board. The unit will shut down

    and the standby LED will blink in groups of 6.

    TroubleshootingMost backlight failures will cause the unit to shutdown and generate a

    6-blink error indication. Since an inverter failure or defective fluorescent

    lamp can cause either symptom it is import to know whether the backlightshave turned on when the shutdown and error indication occurs. This is

    easily checked when the technician is present during the failure but a

    bit tricky when attempting to triage the repair by having the customer

    determine if the backlights are turning on,

    In most instances it is relatively easy for a technician with experience to

    check and see if the backlights are turning on. Ambient lighting conditions

    and a failure of the customer to comprehend backlighting may make this

    difficult over the phone. In these cases it is sometimes helpful to ask the

    customer if the screen appears to go darker when the unit shuts down

    since it is easier to observe the backlights when they turn off rather thanwhen they first start because the sound of the main relay turning off can

    be a clue as to when to observe the screen for a change in brightness.

    The point here is to try and determine whether the backlights are turning

    on before the unit shuts down. If they turn on before the shutdown the LCD

    panel will most likely require replacement. The troubleshooting flowchart

    in Figure 4-2 will assist in isolating the cause of a 6-blink shutdown.

    IMPORTANT: If a unit is found to be turning on with no backlights, yet it

    is not shutting down (power LED remains steady green), do not replace

    the LCD panel or inverter board. There cannot be a defective backlight

    or inverter board without a 6-blink shutdown.

    Anytime the backlights do not turn on and the unit does not shut down it

    is usually caused by the microprocessor. A failure event occurred during

    initialization and the microprocessor hangs. One of the last output lines

    to go active is the backlight on command to turn on the inverter. This is why

    the backlights never come on and there is no self-diagnostics shutdown.

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    Chapter 5 - Protection and Service Mode

    CTV-55 20

    IC801

    AUDIO

    AMP

    BACKLIGHT ERROR 6X

    REG 12V 11

    CN201

    1INV_ERR

    CN202

    IC401

    5X

    A

    Q401SWITCH

    TCON

    12V

    TCON POWER ERROR

    LOW B+ 3X

    IC201

    5V

    IC202

    1V

    IC2093.3VDEM

    IC2081.8V

    DDR

    IC204

    3.3V

    IC2071.25V

    IC210

    1.2V

    IC206

    2.5V

    IC2039V

    IC211TU5V

    D203A

    D208A

    D208B

    D209B

    D207

    D203B

    D209A

    D206

    D214A

    D214B

    Q211

    V_DROP_DET

    SPEAKER PROTECT 8X

    FIGURE 5-1

    PROTECTION BLOCK DIAGRAM

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    Chapter 5 - Protection and Service Mode

    CTV-55 21

    FIGURE 5-2

    SERVICE MODE START PAGE

    Service ModeThe service mode is entered in the traditional method of pressing the

    DISPLAY, 5, VOL+ and POWER keys on the remote commander,

    in sequence, while the unit is powered off. If the sequence is properly

    executed the service mode opening page should display as illustrated in

    Figure 5-2.

    Note that several items appear on the page. Each item can be selected by

    using the UP and DOWN feature of the joystick on the remote or with the

    volume and channel buttons on the top of the television. Most of the items

    in the list are set at factory default values and should not be changed. The

    only 2 items of concern to the service technician are the Self Diagnostics

    History and Status Information lines.

    Self Diagnostics History

    The self-diagnostics history page can be selected in the service modeas illustrated in Figure 5-3. This page can also be directly accessed by

    pressing DISPLAY, 5, VOL - and POWER on the remote commander

    when the unit is turned off.

    In this page a running count is displayed of any protect shutdown events

    that have occurred. This is particularly useful for determining the cause of

    intermittent problems. The last event registered will be highlighted in red

    text.

    Clearing the History

    The diagnostics history count should always be cleared once the repairhas been completed to leave a clean page for any future events that may

    occur. This is performed by pressing the 8 followed by the 0 key on the

    remote commander while viewing the page. All diagnostics event counts

    should reset to zero.

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    Chapter 5 - Protection and Service Mode

    CTV-55 22

    FIGURE 5-3

    SELF-DIAGNOSTICS PAGE

    LAST ERROR

    RECEIVED

    APPEARS IN RED

    ERROR COUNT

    RESET BY

    PRESSING 8

    FOLLOWED BY 0

    ON REMOTE

    COMMANDER

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    Chapter 5 - Protection and Service Mode

    CTV-55 23

    FIGURE 5-4

    TUNING STATUS PAGE

    Status Information

    By selecting this item the page illustrated in Figure 5-4 will appear. This

    feature is particularly useful for troubleshooting complaints of picture quality

    issues from antenna or cable sources. Important information such as the

    type of input selected on the television (cable or antennal), the physical

    channel, operating frequency and modulation type are displayed.

    Although Automatic Gain Control (AGC) and Signal-to-Noise Ratio

    numbers are displayed it is best to use the signal level disgnaostics in the

    customer menu as illustrated in Figure 5-5.

    When viewing the customer signal diagnostics a signal strength meter

    along with an error count column is displayed. There should be no errors

    displayed and the signal level meter should read higher than 30%. The

    AGC level is not reliable. The SNR level is important and should display

    the following minimum values for reliable picture quality:

    8VSB: 16 or greater

    64QAM: 24 or greater

    256 QAM: 28 or greater

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    Chapter 5 - Protection and Service Mode

    CTV-55 24

    FIGURE 5-5

    CUSTOMER TUNING STATUS PAGE

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    National Training Dept. MZ3215

    San Diego, CA 92127

    Reproduction in whole or part without written permission is prohibited. All rights reserved

    CTV550309 7/20/09