SOMETIM

ES BLOW

ING

YOUR TOP IS A

GOOD THIN

G

PO

I NT

AN

D C

OU

NT

ER

PO

I NT

Group: PRIVATE HOUSE

• MOHD ANIQ ISMAIL: MBS141064• AZANEE MOKHTAR: MBS141055• SURIAKUMARAN GANASAN: MBS141053• NURUL SHAHADA ZAMANI: MBS141052• AINAH ABU BAKAR: MBS141063

STATISTIC

2

45%of us regularly lose our temper at work

64%of Britons working in an office have had office rage

38%of men are unhappy at work

27%of nurses have been attacked at work

60%of all absences from work are caused by stress

According to Sunday Times in 2006:

SITUATION IN

45%staff regularly lose their temper at work

WHAT IS

• “Blow your top” is a colorful idiomatic expression that is used to indicate that an individual is extremely upset and is about to or has already lost his or her temper. The

3

4

SOMETIMES BLOWING YOUR TOP IS A GOOD THING

POIN

TS

THAT

SUPPORTS

Anger is not a problem.!

It is one of our most powerful and vital tools.

It is necessary to our survival

as individuals and communities.

Can relief stress

Could provide insight into ourselves.

Anger lead to violence

5

SOMETIMES BLOWING YOUR TOP IS A GOOD THING

COUNTER

POIN

TS

THAT DISM

ISS

16% fatal workplace injuries resulted from workplace violence.

Can cause work place

conflict.

Cause other employee to feel

unsafe.

Anger is linked to many counterproductive behaviors.

CAUSE OF ANGER AT THE WORKPLACE

6

Communications annoyances: • Speaking overly loud during phone calls• Listening to speakerphone at full volume• Having personal arguments in full hearing of the whole

floor

Work practices annoyances: • Deleting the print jobs of others • Constantly complaining about work

Stress: • Do not leave their personal issues at home• Overworking employees

Dissatisfies employee: • Employee who feels he was cheated• Employee who was fired, laid off or wronged by a co-

worker

Increase workplace safetyInclude anger management in employee safety training. This will help employee recognizing his own symptoms of anger and reacting to symptoms displayed by others.

7POLICY RECOMMENDATION

Prevent Workplace BullyingIntimidate behaviour may be the result of employee anger or can cause employees to become angry when they believe they are victims of workplace bullying. HR policies on anger management may address bullying and implement zero-tolerance for this type of behaviour.

Tackles workplace conflictThe policy will provide steps for employees to report incidents in the workplace to management or HR. A counsellor, psychologist or therapist in a company could be helpful for employees to learn better ways of expressing difficult and uncomfortable emotions and feelings.

• http://www.spring.org.uk/2012/03/the-upside-of-anger-6-psychological-benefits-of-getting-mad.php

• http://www.anger.org/wp-content/uploads/2012/11/AA-Anger-In-The-Workplace-Whitepaper.pdf/anger/anger-statistics/

• http://smallbusiness.chron.com/there-hr-policy-anger-management-60668.html

• http://www.mindyouranger.com/anger/anger-statistics/

8REFERENCES

This presentation is based on: