solution overview automotive collaborative product innovation
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Solution Overview
© 2013 SAP AG or an SAP affiliate company. All rights reserved.
Customer-Driven
Innovations
Automotive
Collaborative Product Innovation
Executive
Summary
SAP Solutions SAP Innovations References
Contact Us
© 2013 SAP AG or an SAP affiliate company. All rights reserved.
© 2013 SAP AG or an SAP affiliate company.
All rights reserved. 2 / 25
To succeed in the competitive global automotive sector, businesses are faced with
the challenge of bringing high-quality product innovations to market. This level of
innovation requires significant collaboration among global design and engineering
teams as well as the sharing of data in real time.
Innovation within the automotive industry is
developing at an increasingly fast pace. There
has been a remarkable shift from the compo-
nent era to the development of innovative
automotive systems, and 80% of today’s new
innovations are in the field of electronics.
Customers are now looking for a superior
vehicle experience that goes beyond mere
transportation, where new technologies such
as onboard navigation and driver assistance
are standard features. They often wish to
express their personality and identity through
their chosen vehicle.
The automotive environment is generally made
up of global platforms to support the design and
engineering of products by teams around the
world. Global, company-wide access to data
and systems is key. To achieve this, companies
need to take an integrated approach towards
enabling high levels of global collaboration and
the sharing of data in real time.
While implementing the latest technologies to
help improve operational efficiencies, auto-
motive manufacturers also need to focus on
managing and fulfilling the increasing safety
standards and strict environmental require-
ments. Today’s vehicles must meet new and
evolving safety standards, consume less fuel,
produce less pollution, and leave a smaller
carbon footprint.
Innovate Products Collaboratively
Integrated Development
Innovation Leaders
SAP Innovations
Faster Cycle Times
Executive
Summary
SAP Solutions SAP Innovations References
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Customer-Driven
Innovations
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To survive, companies faced with intense global competition and ever-increasing
customer demands must be able to quickly bring high-quality, innovative products
to market. Product innovation excellence has become the prime differentiator for
driving the success of automotive companies.
Achieve Product Innovation Excellence
Faced with the challenge of driving innovation
and achieving fast time to market in a constantly
changing environment, companies must integrate
their processes. Increase company success
through innovation, drive new levels of perfor-
mance, and maximize profitability by ensuring an
integrated approach to the application of evolving
technologies and initiatives.
Transform ideas into marketable offerings by
establishing a collaborative environment with a
single and consistent “version of the truth,” from
concept through to field service. Harness the
value of real-time integrated data to define
performance targets, analyze current
operations, and determine the profitable next
steps. Achieve reduced time to profit through
dashboards that support decision making and
provide a single view of product performance,
processes, and financial data. Develop
synergies and efficiencies by fully integrating
processes for development, sourcing,
manufacturing, and services from the design
stage through to product launch.
Best-Run
Product Lifecycle Management
Integrated Development
Innovation Leaders
SAP Innovations
Faster Cycle Times
Executive
Summary
SAP Solutions SAP Innovations References
Contact Us
Customer-Driven
Innovations
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Shorter time to market for new
products when communica-
tions inform stakeholders of
prototype and ramp-up
progress
Source: SAP Performance
Benchmarking
Global product design and engineering teams can collaborate and innovate in
real time, maximize resources, monitor performance against plan, and react to
unexpected challenges. These efficiencies help companies reduce the time it
takes to bring innovative, high-quality products to market.
Accelerate Innovation and Time to Market
Efficiently manage product complexity in global
engineering teams by helping to ensure all
development domains are supported and
integrated into a collaborative environment.
Different domains throughout the development
cycle commonly use different structures and
views. However, through an integrated
approach, make a single version of the truth
available company-wide, helping to ensure
consistency and avoiding discrepancies.
Establish a change-and-release process that
supports consistent structure and process
information for all domains, such as project,
cost and compliance, controlling, and digital
and physical mock-ups.
Achieve maximum advantage from product and
service investments through improved decision
making at all levels. Make informed decisions
based on analytical insights into portfolio
performance, customer trends, market demand,
supplier performance, product quality
compliance, and service satisfaction. By
implementing sophisticated technology from
SAP, closely integrate product and service
development in order to execute tasks. This
degree of process integration helps to reduce
the time to market, increase volumes, and
improve financial performance.
27%
Integrated Development
Innovation Leaders
SAP Innovations
Faster Cycle Times
Executive
Summary
SAP Solutions SAP Innovations References
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Customer-Driven
Innovations
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Automotive companies must keep up with the accelerating pace of IT innovation.
This means embracing innovative technologies to enable collaboration beyond
company boundaries, accessing product data in real time across the enterprise,
and gaining deep insights into product-level performance.
SAP offers automotive companies integrated
technologies to support global, collaborative
development and promote innovation. These
technologies help companies innovate faster,
increase quality, implement efficient manu-
facturing processes, and deliver excellent sales
and service, increasing profitability and com-
petitive advantage.
Database and technology solutions including
the SAP HANA platform enable companies to
manage the Big Data associated with complex
product structures. The access controls that
these solutions provide are essential for
efficient collaboration with external design
partners.
Analytics solutions directly embedded in
business applications provide 360-degree
views into the performance of products,
services, and projects. Analytical functionality
supports collaborative innovation by tracking
product development throughout the complete
project lifecycle, resulting in faster, fact-based
decision making.
Mobile solutions help automotive companies to
increase employee efficiency and productivity.
Technicians in the field have fast and immedi-
ate mobile-enabled access to essential infor-
mation, such as service instructions and 3-D
product assembly details. Field-based project
teams can record job time and work progress
using mobile devices, increasing the overall
quality of project performance tracking.
Cloud-based solutions allow collaboration,
discussion, and agreement across all
automotive processes.
SAP Innovations
Integrated Development
Innovation Leaders
SAP Innovations
Faster Cycle Times
Executive
Summary
SAP Solutions SAP Innovations References
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Customer-Driven
Innovations
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By focusing on sustainable customer-driven innovations, automotive organizations
can safeguard future revenue streams and integrate product development
processes to increase collaboration and reduce costs.
Manage Innovation
Optimize resource allocation and financial management in the innovation process.
Analyze the impact of product innovation investments on business performance.
Design Products
Manage all data centrally, providing a single version of the truth that gives all
stakeholders the same information to support product design and development.
Help Ensure Compliance
By integrating regulatory compliance at the design stage, help to ensure scalability
in multiple markets, while avoiding product recalls and brand value erosion.
Create Customer-Driven Innovations
Innovation Success
Targeted Innovations
Regulatory Compliance
Integrated Development
Executive
Summary
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Customer-Driven
Innovations
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Continually identify opportunities for innovation and
growth. Align innovation road maps with corporate
strategies and allocate resources to projects with the
greatest potential. Help to ensure the timely completion
of product innovation with full visibility of portfolio
performance through robust processes.
The gathering of accurate and real-time infor-
mation from multiple sources, such as design and
engineering, supports the continuous delivery of
innovative new products. Automotive companies
require full, company-wide visibility into projects
in order to improve selection, scoring, monitoring,
and reviewing processes from design through to
product launch.
Efficient resource management helps manage
project task durations and outcomes. Closed-
loop project execution helps automotive
companies optimize productivity levels, reduce
development costs, and increase the number of
successfully developed innovations. Innovative
organizations are flexible enough to fine-tune
resource allocations when priorities change as
market volatility forces shifts in focus.
Value cannot be ensured by simply developing
and launching a new product on time and within
budget. Other critical factors include cost
structure, pricing, and market adoption – factors
that the product development team have little
influence upon. In order to achieve innovation
success, the development and market launch
stages need to be closely coordinated,
engaging all stakeholder groups from the
very outset.
Continually Innovate for Success
14% Higher new-product revenue
as a proportion of total organi-
zational revenue when there
are clear and documented
metrics to evaluate the idea
management process
Source: SAP Performance
Benchmarking
Innovation Success
Targeted Innovations
Regulatory Compliance
Integrated Development
Executive
Summary
SAP Solutions SAP Innovations References
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Customer-Driven
Innovations
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Enable shared access to the same up-to-date product-
related information along the entire value chain when
developing, producing, and maintaining products. The
product structure forms the basis for collating all the
information used by all the departments involved in
product development.
The product structure essentially forms the
backbone of the project, while a second, more
detailed level provides in-depth information for
product validation and release.
Where production and purchasing start in
parallel, automotive companies can help to
accelerate the manufacturing process. Depend-
ing on the decision to make or buy, production
lines need to be prepared or suppliers sourced.
The transfer of information from product
engineering to manufacturing engineering is
critical, as is the need for effective master data
management. With separate bills of material,
both these departments have a great deal of
freedom and flexibility. However they need to
be fully harmonized, with shared access to
information through a collaborative structure.
Robust change management processes are
required for accurate record keeping, sound
decision making, timely implementation, and
clear communication.
Authorized information is grouped so that users
only view what is relevant and key to their
roles. Regulatory compliance must be
monitored during product development, when
all inputs are defined. Analytics functionality
provides insight into other links in the value
chain, such as quality notifications, logistics
information, and supplier details.
Integrated Product Development
19% More new products meet
revenue targets in organiza-
tions where an idea manage-
ment application is integrated
with new product development
and introduction applications
Source: SAP Performance
Benchmarking
Innovation Success
Targeted Innovations
Regulatory Compliance
Integrated Development
Executive
Summary
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Customer-Driven
Innovations
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Product compliance regulations around the world are
becoming stricter and more complex. Best-run automotive
companies are able to turn this challenge into an
opportunity. Embedding compliance into product design
processes helps these companies stay one step ahead of
the changing regulations within the industry.
To develop high-quality products that meet
today’s strict regulations and standards,
automotive companies must adopt a proactive
approach to compliance, and embed it early on
in the development stage of the product life-
cycle. Companies that fail to take this approach
are faced with reduced product marketability,
unsatisfied customer expectations, wasted
inventories, and, in the worst case, costly
product recalls.
To ensure regulatory compliance is achieved
from the beginning, processes must be in place
to comprehensively test and document the
attributes of products developed in-house.
This requires the collection of all relevant
information from suppliers for procured raw
materials. To effectively use this data, a step-
by-step compliance-checking process takes
place during product development, where
engineers and researchers have real-time
visibility into all input materials and substances.
Best-run companies proactively and systemat-
ically exchange compliance information both
internally and externally. This helps to ensure
that the products developed are always
compliant and marketable, and ultimately
satisfy customer expectations.
Develop Compliant Products
16% Higher new-product revenue
for organizations with more
mature processes for com-
pliance and sustainability
Source: SAP Performance
Benchmarking
Innovation Success
Targeted Innovations
Regulatory Compliance
Integrated Development
Executive
Summary
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Customer-Driven
Innovations
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Collaborative Product Innovation Value Map
SAP solutions address key requirements for collaborative product innovation.
Continuous Innovation
SAP Solutions
Product Compliance
Integrated Development Idea
Management
Enterprise
Project
Connection
Portfolio
Management
Project
Management
Resource
Management
Product Design Strategic
Sourcing
Ramp-Up to
Production
Product
Compliance
Product Design
(Discrete
Industries)
Quality
Planning and
Control
Continuous
Service and
Product
Innovation
Embedded
Product
Compliance
Integrated Product
Development for
Discrete Industries
Executive
Summary
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Customer-Driven
Innovations
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Lower total product cost as a
% of revenue for organiza-
tions that evaluate product
ideas with a standard set of
analytics
Source: SAP Performance
Benchmarking
Continuous Service and Product Innovation
Develop new products and services based on sound
investment decisions.
The solution enables automotive companies to continually identify
opportunities to transform concepts into products, optimize project
management processes, and commercialize new product offerings.
Access to integrated revenue and cost analytics helps companies
monitor product performance and utilize this in the formulation of
future product and service development strategies.
65%
Idea Management Collect, screen, and rationalize new ideas, conduct preliminary assessments, and
ensure prospects match company strategies.
Portfolio
Management
Identify the projects that will generate the most business value and take into account
available financial and human resources as well as required skill sets.
Project
Management
Integrate project management with enterprise resource planning software for insight
into cost, time, scope, and quality performance at each stage of product
development.
Resource
Management
Allocate appropriate resources to specific tasks. This begins in the project planning
phase, when resources are reserved for later confirmation and used once the project
is underway.
Enterprise Project
Connection
Connect to third-party scheduling tools to retrieve up-to-date project information
presented through a comprehensive view of the enterprise portfolio.
Continuous Innovation
SAP Solutions
Product Compliance
Integrated Development
Executive
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Customer-Driven
Innovations
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Integrated Product Development
Increase collaboration, reduce product development
cycles, and minimize costs.
The integrated product development solution enables a consistent and
accurate view of product data. It supports product design, strategic
sourcing, and ramp-up to production processes. Through integrated
product development, all these processes help contribute towards
reducing the time to profit and increasing the profitability and
competitiveness of the business.
17% More new products meet
revenue targets with clear,
documented metrics to
evaluate idea management
processes
Source: SAP Performance
Benchmarking
Product Design Reduce development times with greater opportunities for innovative product design
through a single integrated process. Increase efficiency and product quality with
accurate, integrated data.
Strategic Sourcing
Empower the departments involved to consider material sourcing and procurement
at an early stage in the product development cycle. Enable access to accurate
information for evaluating potential suppliers and conducting the bidding process.
Ramp-Up to
Production
Synchronize development and manufacturing processes to generate consistent,
up-to-date data across both departments. The result is greater product quality and
reduced time to market with fewer change cycles. Define prototypes and production
ramp-ups through an integrated flow of data communication.
Continuous Innovation
SAP Solutions
Product Compliance
Integrated Development
Executive
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Embedded Product Compliance
Embed compliance into the product development
process.
Vehicles designed and produced today must meet new and evolving
safety standards, consume less fuel, produce less pollution, and
generate a smaller carbon footprint. Manage the increasing safety
standards and satisfy strict environmental requirements, while taking
steps to improve operational efficiencies.
28% Higher average annual
savings when contract
compliance is directed, or
even mandated, by system
controls
Source: SAP Performance
Benchmarking
Product
Compliance
Obtain compliance data from the supply chain and combine it with prebuilt regulatory
content to assess product compliance during the design stage and provide complete
compliance documentation. As a result, the business can help to ensure product
marketability, protect the brand, and reduce the cost of compliance-related activities.
Product Design
(Discrete
Industries)
Reduce development times with greater opportunities for innovative product design
through a single integrated process. Increase efficiency and product quality with
accurate and integrated data.
Quality Planning
and Control
Adopt a total quality management approach that includes tightly integrated closed-
loop quality planning, execution, improvement, and collaboration. Minimize
operational costs and maximize customer satisfaction.
Continuous Innovation
SAP Solutions
Product Compliance
Integrated Development
Executive
Summary
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Customer-Driven
Innovations
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Of companies believe that the
cloud will amplify and accel-
erate other technology trends
such as enterprise mobility,
Big Data, and analytics
Source: SAP Performance
Benchmarking
Innovative technologies enable automotive companies to
better understand customer needs, obtain the necessary
insights to develop the products desired by the customer,
and gain a competitive edge. Speed up production times,
improve quality, and maximize profitability through
manufacturing and operational efficiencies.
SAP Innovations
Big Data
Rapidly analyze huge volumes of business, quality, and customer data in real time to help derive
actionable intelligence and gain a competitive edge.
Mobile
Provide employees with access to critical intelligence in engineering, manufacturing, supply chain,
and sales and service organizations – anytime, anywhere via mobile devices.
Analytics
Rapidly conquer a diverse set of automotive-specific challenges through targeted insights.
Cloud
Gain a competitive advantage and cost efficiencies by providing on-demand solutions to support
mission-critical services.
65%
SAP HANA
SAP Innovations
Mobile
Analytics
Cloud
Executive
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Innovations
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SAP HANA
A huge amount of data is generated by automotive depart-
ments from engineering to manufacturing and supply chain
to sales and service. SAP HANA offers the functionality to
derive the best value from Big Data, rapidly processing and
analyzing information for collaborative innovation, manu-
facturing efficiency, and customer insight.
53% Of organizations report a
large gap between the
availability of Big Data and
their ability to analyze it for
insights
Source: SAP Performance
Benchmarking
Global Engineering
Process Big Data to collaboratively speed up innovation, accurately determine costs,
improve quality, and meet regulatory requirements. Reduce the time to market for
the products that customers want and need.
Manufacturing
Gain faster insights from the vast amounts of data generated by manufacturing
activities. Big Data solutions powered by SAP HANA can help improve operational
efficiencies and reduce manufacturing costs.
Global Supply
Networks
Continuously analyze and monitor huge amounts of data in real time in order to react
to demand and supply volatility and maximize supply chain reliability and efficiency.
Marketing and
Sales
Leverage the insights obtained from Big Data in order to understand customer
sentiment and buying behavior. Deliver positive customer experiences by
harnessing the value of customer and vehicle data.
SAP HANA
SAP Innovations
Mobile
Analytics
Cloud
Executive
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Customer-Driven
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Higher operating margins
when enterprise mobility is
embedded in all business
processes
Source: SAP Performance
Benchmarking
24%
Mobile
Mobile solutions from SAP enable business processes
that are more efficient, timely, and cost-effective. The
technology to access actionable intelligence for
engineering, manufacturing, supply chain, and sales
and service organizations anytime and anywhere helps
automotive companies drive competitive advantage.
Manufacturing and
Operations
Enhance collaboration and speed up manufacturing processes by providing
employees with mobile devices that enable fast and clear access to work
instructions, changes in production flow, and quality issues.
Supply Chain
Use mobile solutions to monitor and optimize the supply chain and help ensure a
smooth delivery. Rapidly respond to exceptions and possible disruptions, and
quickly identify and take advantage of new opportunities.
Sales and Service
Optimize the customer experience by providing employees with always-on,
anywhere mobile access to information at the point of customer interaction.
Empower customers to research and compare vehicles online, book a test drive, or
make a service appointment – all from their smartphone or tablet.
SAP HANA
SAP Innovations
Mobile
Analytics
Cloud
Executive
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Analytics
Analytical software offers real-time insight into business
processes, performance, and customers. The SAP
Performance Analytics for Engineering, Construction, and
Operations analytic application provides automotive
companies with real-time visibility into valuable data to
support decision making and help improve processes and
performance.
Engineering
Run business analytics to improve collaborative insight and support engineering
processes. Enable engineers to visualize complex data using interactive modeling
and dashboards to rapidly bring new high-quality products to market.
Manufacturing
Enhance manufacturing operations through the optimal utilization of plant assets.
Identify production hot spots that require closer attention or intervention, and more
efficiently align supply with demand.
Supply Chain Provide greater visibility into the supply chain and enable a rapid collaborative
response to challenges and opportunities.
Marketing and
Sales
Accurately segment customers to more effectively target marketing activities while
reducing costs and improving relevance. Gain a 360-degree understanding of
customers and their vehicles to deliver a positive customer experience.
SAP HANA
SAP Innovations
Mobile
Analytics
Cloud
Executive
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Customer-Driven
Innovations
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65% Of organizations believe
that cloud will amplify other
technology megatrends,
such as enterprise mobility,
Big Data, and analytics
Source: SAP Performance
Benchmarking
Cloud
Cloud-based innovations help automotive companies
speed up operations, achieve cost efficiencies, and gain
competitive advantage. Cloud applications include on-
demand solutions that support mission-critical services,
enabling greater business agility, collaboration, and
innovation.
SAP has invested in cloud solutions to help automotive companies change gears
and optimize and accelerate activities across the value chain. Cloud-based
solutions, such as the SAP StreamWork application, allow collaboration, discussion,
and agreement across all automotive processes.
Cloud-based solutions from SAP also support comprehensive business processes
on demand. Benefit from process efficiency throughout engineering, manufacturing,
supply chain, and sales and service businesses while containing operational and
deployment costs.
New business models built on, or enabled by, the cloud are transforming the
automotive industry. The connected car is an example of how cloud-based
technology is opening up new business opportunities and new ways to interact with
customers. Cloud-based solutions from SAP deliver new opportunities to enhance
loyalty and speed up revenue optimization from commercial vehicles. Use cloud-
based technology to enhance the ownership experience for customers across the
globe who drive passenger cars which are fuel efficient and environmentally friendly.
SAP HANA
SAP Innovations
Mobile
Analytics
Cloud
Executive
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Innovations
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Best-Run Customers
10 of the top 10 automotive companies run SAP.
77,000 vehicles are manufactured by SAP customers every day.
87% of Fortune 1000 automotive companies run SAP.
7 of the Forbes 50 most admired companies in the world are SAP customers.
7 of the Forbes 100 biggest public companies in the world are SAP customers.
TVS Motor
Best-Run Customers
Why SAP?
BorgWarner Turbo Systems
Executive
Summary
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Customer-Driven
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SAP co-innovates with leading automotive companies through the Automotive
Executive Advisory Council. Its 45 member companies lead co-innovation initiatives
and activities while focusing on continuous improvement across the entire value chain.
Customer Co-Innovation
Automotive Executive Advisory Council
The Automotive Executive Advisory Council facilitates strategic engagement and collaboration
between business and technology professionals from top automotive companies in order to
achieve long-term business goals.
Customer Network for R & D and Engineering
This forum provides customers with the opportunity to exchange best practices, discuss current
challenges, and identify upcoming trends. Whether this is in new product development, continuous
innovation, or project and portfolio management.
Co-Innovation Partners
SAP works with co-innovation partners including DSC Software AG, Cideon Software, Cenit, and
.riess Engineering to develop innovative software solutions to support automotive companies. Key
co-innovation projects include the joint collaboration on the design and architecture of a new CAD
service layer as well as continuous innovation for the CAD desktop program from SAP.
TVS Motor
Best-Run Customers
Why SAP?
BorgWarner Turbo Systems
Executive
Summary
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TVS Motor Company Limited, with about 6,500 employees and
US$1.5 billion in revenues, is one of the largest two-wheeler
manufacturers in India, producing motorcycles, scooters,
mopeds, and auto rickshaws.
The challenges and opportunities were to establish a collaboration and
data-sharing process across a globally distributed supplier network,
develop new products simultaneously, and establish tighter quality
controls across all design states.
Key Benefits
Ability to deliver new product to market 25% more quickly
40% increase in employee productivity
Control and visibility of cost overruns and risks via streamlined workflow
Improved functionality to handle multiple projects simultaneously
Integration with
deployed SAP ERP
application and
third-party software
Two-way
communication
support with global
supply network
Compelling solution
demonstration that
is fully aligned with
requirements
TVS Motor
Best-Run Customers
Why SAP?
BorgWarner Turbo Systems
Executive
Summary
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Customer-Driven
Innovations
“We have more than doubled the rate of new products introduced to the
market. But we needed to do even better. Once we deployed SAP Product
Lifecycle Management, we did.”
T. G. Dhandapani, Group CIO, TVS Motor Company Limited
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BorgWarner Turbo Systems is a subsidiary of BorgWarner
Inc., a key international player in advanced technologies and
systems for the automotive industry. BorgWarner Turbo
Systems is a leading global supplier of turbochargers for
diesel- and gasoline-powered passenger cars, light trucks,
and commercial vehicles.
Effective management of mission-critical product data such as technical
drawings, design specifications, and materials lists is key to business
success. And smooth, effective collaboration between the employees
who rely on these facts and figures can accelerate innovation and time to
market. To achieve all this, global automotive player BorgWarner Turbo
Systems decided to replace its legacy product data management system
with the SAP Product Lifecycle Management application. The company is
reaping a wealth of benefits.
Key Benefits
Consolidated data from three applications into one
Greater visibility into data
Faster approval processes
Strong basis for future growth
Improved change
management
Improved data
quality and
consistency
Effective collabo-
ration between
engineers at global
sites
TVS Motor
Best-Run Customers
Why SAP?
BorgWarner Turbo Systems
Executive
Summary
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Customer-Driven
Innovations
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Integrated SAP Business Suite applications support automotive companies in
the close alignment of business operations with corporate objectives. The
synchronization of engineering and business processes helps companies to
drive continuous improvement.
Why SAP?
Tightly Integrated Comprehensive Solutions
SAP offers automotive companies a comprehensive portfolio of closed-loop solutions to support
product innovation, product development, and product compliance in order to achieve a shorter
time to market.
Leveraging Key Breakthrough Innovations
The solution portfolio from SAP delivers robust and innovative technologies that can be adapted
and configured to help automotive companies efficiently leverage existing intellectual capital.
Proven Time to Value
Some of the world’s leading automotive manufacturers run SAP to design, develop, and build
competitive products for their customers while meeting the increasingly complex regulatory
demands of the 21st century.
TVS Motor
Best-Run Customers
Why SAP?
BorgWarner Turbo Systems
Executive
Summary
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Innovations
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