soluciones de colaboración 2011
DESCRIPTION
Soluciones de Colaboración 2011TRANSCRIPT
CollaborationPortfolio
Octubre 2011
Juan Pablo Denkiewicz
Solutions Development Manager SC
Title2
Agenda
Update Unified Communications Manager
Cisco Unified Personal Communicator
VXI
Telepresencia
Q&A
Title
Arquitectura de Colaboración de Cisco
IP Communicatio
ns
Customer Care
ConferencingTelePresenceEnterprise
Social SoftwareMobile
ApplicationsMessaging
Cisco Unified Communications ManagerVersión 8.5
Title
Cisco Unified Communications Manager
Nuevas soluciones de Colaboración
Intercompany Media Engine
Unified CM Session Management Edition
Unified IP Phones
Social Miner
Mejora la experiencia del usuario
Extension Mobility y RSVP cross-cluster
Service Advertisement Framework
Cisco EnergyWise
Android, iPhone, Blackberry y Nokia
Flexibilidad: virtualización
Unified Computing System
Title
Business Edition 5000
6
Hasta 500 usuarios
Hasta 20 sitios
Basado en 7828-I5 (Appliance) CUCM 8.5 Unity Connection 8.5 (Basic and
Advanced licenses)
Unified Presence (opcional – MCS server needed)
UCCX (opcional – MCS server needed)
High Availability via SRST
6
Title
Business Edition 6000
7
Hasta 1000 usuarios
Hasta 50 sitios
UC on UCS – C200M2 (ESXi required) CUCM 8.5 Unity Connection 8.5 Unified Presence (optional) UCCX (hasta 100 seats - opcional)
High Availability (opcional)
Licenciamiento UCL o CUWL
7
Title
Collaboration Mid-Market
8
8
Business TelephonyMarket
Solution Complexity
Basic TelephonyVoicemail AA
Collaboration ApplicationsMulti Media Contact Center - IVR/CTI
Business Video / TP
ITIn
fluence
–
+
– +
Small of Large(Branch Office)
Large but Simple(Closed Environment)
Use
rs–
+25
25
050
0+
1000
10
0
CM BE 6000
Unified Communications
MessagingMobility
Contact CenterCollaboration
Video
CM BE 5000Telephony Messaging
Mobility
Title
Cisco Unified Communications Manager Release Roadmap
2007 2007
2005 2005
2008 2008
2009 2009
2004 2004
2006 2006
2010 2010
2011 2011
4.04.0 4.24.2
5.05.0
4.34.3
5.15.1
6.06.0
7.07.0
6.16.1
7.17.1
8.08.0
9.09.0
8.58.54.14.1
Consistent releases at regular intervals helps in business planning
Moved from product releases to Solutions Releases (Release 5.0 +)
Consistent releases at regular intervals helps in business planning
Moved from product releases to Solutions Releases (Release 5.0 +)
Title
Cisco Cius
10
Mobility Wi-Fi, 3G & 4G Cellular Data
HD Video – 720p TelePresence Interop
Virtualization Virtual Desktop Integration
Collaboration Complete Cisco Portfolio
Android OS Open and Extensible
User Experience Contacts Driven
Title
Cisco IP Phones 9900 Series
11
Diseño elegante y ergonómico
Interactivo, multi-party H.264 business video (camera)
Display color de alta resolución (640 x 480)
Display Touchscreen
Puertos USB (x2) y Bluetooth
Unified Video Camera o USB wired headsets
Built-in Wi-Fi (IP Phone 9971 only)
Conexión Ethernet alternativa
Premier audio with HD voice
Earth-friendly (deep sleep option, recyclable plastics)
Title
Cisco Unified IP Phone 8941
12
High-definition voice
Programmable Soft-label Keys and Four
Fixed Keys
Settings, Directory and
Messages Keys
Earth-friendly PlasticsIncoming
Call/Message Waiting Indicator
Two Handset Styles
Four Programmable
Line/Feature Keys
Rounded Ergonomic KeysMute, Headset, Video
Mute, Speakerphone Keys
10/100 Ethernet Switch Port
Transfer, Conference & Hold Keys
5” diagonal, VGA, Backlit, Anti-glare
Color Display
Volume Up/Down Key
Navigation Keys & Select Button
IEEE PoE Class 1 Video Endpoint
Video Camera
Title
IP Phones 6900 Series
Title
IP Phones 6900 Series
Title
Cisco Unified IP Phone 3905
Price HW $100
Essential SW $40
Total: $140
VG224-LA $100
Analog user $40
Phone $20
Total: $160
Title
Cisco Mobility Integration
Rich Mobility Features: Single Number Reach
Session Handoff
Visual Voice Mail
Voice Dialing
VoIP support and more
Extend UC to Smart Phones of Your Choices iPhone
BlackBerry – via BlackBerry MVS integration
Nokia
Android - NEW
Title
UC on UCS
New Capabilities Server consolidation
Power and facilities reduction
Change management
Repurpose and reuse
Customer Benefits Lower capital expenditures
Operational efficiencies
Title
Server Virtualization
18
Reduce Total Cost of Ownership (TCO) w/server consolidation
Industry leading hypervisor – Vmware vSphere (ESXi)
Unified CM
Unity ConnectionV
irtualization
Unified CMOn Cisco UCS C210M2 server
Unified Presence
Unified Contact Center Express
Collaboration Client
Unified Personal Communicator
Title
Cisco Unified Personal CommunicatorAll-in-One UC and Collaboration Client Experience
Presence and IM
SoftPhone and click-to-call
Video and desktop sharing
Multiparty conferencing
Communications history
Visual voicemail
Mobility
Access in Microsoft apps
Title
CUP 8.5 – New Features
Enhanced user experience Custom extensibility New pane and tabs in the hub CTI servitude (hidden mode) Window size & position remembrance Add contact from 1:1 chat window Remove participants from group chat Away upon Windows lock
Presence & IM CUP 8.5 high availability support Federation with AOL Audio/video mode (no IM or no
presence) IM protocol handler (im: URI)
Media escalation Meeting escalation via WebEx
scheduling & WebEx SaaS Desktop video with 9900 & 8961
phones CDP driver for 64-bit Windows Headset API support
History and logging IM record avoidance Audio call log limit
Microsoft integration Click to Call 8.0 functionality
inclusion Click to IM 64-bit MS Office support
Languages
Title22
Conversation History Missed Calls Indicator
Click to show Conversation History window
Desk Phone Control
KeypadAd hoc dialing
Photos(Shown with expanded
view of console)
Contacts/Groups ListSort contacts by
status or name
Un-check for soft phone
User SelfPhoto, name, availability state of user him/herself
Extensibility TabUp to 3 tabs to show HTML contents
Contacts TabShow and navigate contacts list
Rooms TabShow and navigate chat rooms
Left PaneDisplay new tabs
Directory SearchFind contacts by name or phone number
Add ContactAdd federated contacts
File MenusAlternate access to
features
Title
Instant Messaging Enhance Productivity, Instantly Communicate See who is available and how
Instantly and effectively interact
Enterprise class instant messaging Point-to-point chat Group chat Persistent chat Offline instant messaging
Network-based presence Aggregated real-time presence Client login on desktop not required Integrates with Cisco Unified CM Calendaring from Microsoft Exchange Customizable availability status texts
IM and presence with any 3rd party XMPP clients
Title
Contact Management
Either from corporate directory or as a federated contact
Groups list to help grouping and sorting contacts for easier access
Federated contacts & information can manually added
Add contact directly from chat window Administrative option (in CUP) to
control the user’s authorization for presence and IM requests for others
Title
Directory Integration
CUPC directly interfaces with corporate directory
Supports Microsoft AD & OpenLDAP
Predictive search algorithm using name, user ID, or phone number
Resolves name and phone numbers Application Dial Rules Directory Lookup Rules
Optimizes queries to directory by first searching the contact list and the most recent contacts (up to 100)
Title
SoftPhone and Call Control Capabilities
Click-to-Call SoftPhone or IP phone control
Incoming call notification
Ad hoc audio/video conference
Media escalation Add/remove video, document, and
desktop sharing
Visual voicemail
One-click access to mid-call services Hold, transfer, park, etc. Mid-call handoff to mobile or
alternate number Mid-Call Handoff
Title
Face-to-Face Video Communications
Enhances collaboration and effectiveness
Across campus or across the globe
Simple user interface
Click-to-call for voice and/or video
Single number for voice and/or video
Standards-based H.264 Video
Advanced video call control
Yields tremendous call/video user experience
Video resolution choices
QCIF, CIF, VGA, HD ( 720p 30fps)
Title
CUP 8.5 High Availability (HA) Support
High availability clustering in the same data center or over the WAN
Additional capacity per cluster Up to 30,000 users in Cisco UC mode
Up to 45,000 users in IM-only user mode
Microsoft exchange server 2010 calendar busy/idle status
Expanded Cisco integrations CUPC 8.5, Quad
New administrative IM and presence privacy controls
New federations: AOL
Cisco Unified Presence 8.5
Subcluster
Backup Node
1A
1B
Primary Node
SOAP
XMPP
Title
Microsoft Applications Integration
Office Integration Architecture
Exact same architecture as Microsoft Office Communicator
Integration happens on user’s desktop (no backend interface)
‘IMessenger’ Server APIs in CUPC talks to Client in Microsoft applications
CUPC delivers presence information to Microsoft applications using COM between IMessenger Server and Client connection
Title
Microsoft Applications Integration
Office & SharePoint 2007
Title
Microsoft Applications Integration
Click to Call 8.0 Functionality Inclusion
Same Click to Call experience on Microsoft Office applications with CUPC
New “ribbon” button in Office 2007 Word, Excel & PowerPoint
Title
Microsoft Applications Integration
Click to Call 8.0 Functionality Inclusion
New “ribbon” button in Office Outlook 2010
Title
Microsoft Applications Integration
Office Outlook 2010
Title
Solution Components
DesktopVirtualization
Title36
36
Title
Necesidades Detectadas
37
37
Title
Desktop Virtualization
38
Separación física y lógica en el escritorio
Gran variedad de dispositivos, aplicaciones en el data center
El acceso desde el endpoint al escritorio virtual a través de la red
Title
Desktop Virtualization & Collaboration
39
Data security and compliance
Business continuity / agility
Reduced TCO
Standardized IT experience, customizable user experience
Video and voice
Interactivity
Mobility
Real time, high quality experience
Range of devices
Title
Enable IT to Serve the Business
40
Microsoft Windows 7 Migration
Reduce migration costs Reduce application incompatibility Extend life of existing
desktop software
Contractors and Employee-Owned IT
Deploy and manage a desktopimage on employee-owned assets
Centrally control desktops and data
Provide separation between corporate and personal desktops
Remote Office and Branch Office
Reduce costs by managingdesktops and users centrally
Centrally control sensitive data Streamline desktop and
application deployment
Business Process Outsourcing
Reduce costs by managingdesktop applications and users centrally
Centrally control sensitive data Streamline desktop and
application deployment
Business Continuity and Disaster Recovery
Support end-users workingfrom remote locations
Ensure desktops are available24 x 7
Quickly provision new desktops
Mobile Users
Enable desktop access regardless of network connection
Extend security and control ofoffline users
Use local device resources
Title
VXI - Data Center Opportunites
42
Title
Virtualized End-to-End System
43
Title
Virtual Experience Clients – March 2011
44
Title
Cisco Cius
45
H.264 video standard
High-definition 720p video
Cisco TelePresence Interoperability
Built-in Cameras
Dual Independent Displays
Supports Vmware and Citrix
Title
VXC 21XX
46
Title
VXC 22XX
47
Title48
El nuevo espacio de colaboración
Portfolio de TelepresenciaVideo en la operación
Title
Visión Estratégica de Video
50
Any to Any Transcoding
Title51
Colaboración en mercados verticales
Healthcare Diagnostico remoto Interconsultas
Government Manejo de situaciones
de crisis Seguridad
Business/Financial Escalabilidad Asesor remoto
Manufacture Cadena de suministros Desarrollo de productos Time to Market
Education Acceso a Expertos Aula Virtual
Title
Pilares de la Telepresencia
52
High DefinitionWideband AudioLow latency
One Botton to Push
Meet MeScheduling
Ad HocTouch Screen
ClusteringIntegrationScalability
Standards Based
InteroperabilityWebexVOD
Customer CareIntercompany
Title53
Portfolio Unificado de Telepresencia
Terminales del Portfolio de Telepresencia
For dedicated rooms, the best environment for face-to-face virtual communications and
collaboration
For Telepresence experiences in
personal office, at home for
telecommuting applications, and
while traveling
An optimum Telepresence
experience for the widest range of
existing conference rooms and
environments
Core Cisco Telepresence
components for customized and
vertical applications
Immersive PersonalMultipurpose Solution Platforms
Title
Curva de Inmersión
54
Perform
ance
PriceWeb Based Video Voice Based Video Telepresence
El caso de uso del negocio determina el dispositivo
Title55
Telepresencia Inmersiva
Title56
Salas Multipropósito – CTS 1300 Telepresencia como valor agregado
Para salas que se utilizan también para reuniones presenciales
Misma calidad, menores restricciones Máxima calidad sin restricciones y con mejores prácticas sugeridas
Aprovechamiento de metros cuadrados Para edificios de oficinas rentados o limitados en espacio
Hasta 6 participantes
Sistema Voice Switched
Colaboración Dual
Title57
Salas Multipropósito – Serie Profile
Solución de Telepresencia multipropósito para salas Disposición de Videoconferencia
Menores requerimientos de espacio
Máxima calidad, todo en uno sin cables ni accesorios
La mejor opción para “Punto de entrada”
1080p y Colaboración en distintos displays
Distintas opciones de Montaje
Title58
Salas Multipropósito - Serie Profile
Mejora la curva de adopción de la tecnología con un diseño de avanzada
Homogeniza el uso de touch screen en los dispositivos de comunicación
Una solución única de integración de dispositivos de audio y video que permite reducir el uso de energía
Title59
Room Size# of participantsPerformance
Profile 52’’High quality videoconference
for meeting rooms
Profile 42’’ Quality experience
for small rooms
Profile 65’’ For large meeting
rooms and collaboration space
Profile 65’’ For large meeting
rooms and collaboration space
Title60
Portfolio Personal
60
Escritorio
Telecommuter / Office
Oficina
Executive Presence
CTS 500 CTS 1100
Movilidad
On the Road
Movi con Precision HD
9900 Series
E20
Broad portfolio options for many user communities
Extends Cisco Telepresence to IP Communications
Flexible Bandwidth options for scalability
EX60 EX90
Title61
Telepresencia de Escritorio
Title
¿Preguntas?
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