solid waste, recyclables, & compostables collectionservices+proposal.pdfmarch 20, 2017 john...
TRANSCRIPT
March 20, 2017
John MacGillivray, Solid Waste Programs SupervisorCity of Kir123 Fifth AvenueKirkland, WA 98033
Re: Successful transition to Republic Services for
Dear John and Members of the
The City of Kirkland and itsServices embraces (see our Sustainability Report found at the endwillbacked byReport found at back of the propos
Republic Services will bring a new level of recycling education to
Our
March 20, 2017
John MacGillivray, Solid Waste Programs SupervisorCity of Kir123 Fifth AvenueKirkland, WA 98033
Re: Successful transition to Republic Services for
Dear John and Members of the
The City of Kirkland and itsServices embraces (see our Sustainability Report found at the endwill our local teambacked byReport found at back of the propos
Republic Services will bring a new level of recycling education to
Our base rate includes three unique opportunities
EarlyThroughprovides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home andto the next level.
Recycling Drop Off and Education CenterOurKirkland and will be available to your residents who prefer to drop off harditemsrecyclingcall centers.
Recycling Education CenterMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
March 20, 2017
John MacGillivray, Solid Waste Programs SupervisorCity of Kir123 Fifth AvenueKirkland, WA 98033
Re: Successful transition to Republic Services for
Dear John and Members of the
The City of Kirkland and itsServices embraces (see our Sustainability Report found at the end
our local teambacked byReport found at back of the propos
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
EarlyThroughprovides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home andto the next level.
Recycling Drop Off and Education CenterOurKirkland and will be available to your residents who prefer to drop off harditemsrecyclingcall centers.
Recycling Education CenterMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
March 20, 2017
John MacGillivray, Solid Waste Programs SupervisorCity of Kirk123 Fifth AvenueKirkland, WA 98033
Re: Successful transition to Republic Services for
Dear John and Members of the
The City of Kirkland and itsServices embraces (see our Sustainability Report found at the end
our local teambacked by a companyReport found at back of the propos
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
Early Childhood EducationThroughprovides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home andto the next level.
Recycling Drop Off and Education CenterOur locaKirkland and will be available to your residents who prefer to drop off harditems (or any recycle item),recyclingcall centers.
Recycling Education CenterMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
March 20, 2017
John MacGillivray, Solid Waste Programs Supervisorkland Public Works
123 Fifth AvenueKirkland, WA 98033
Re: Successful transition to Republic Services for
Dear John and Members of the
The City of Kirkland and itsServices embraces (see our Sustainability Report found at the end
our local teama company
Report found at back of the propos
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
Childhood EducationThroughprovides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home andto the next level.
Recycling Drop Off and Education Centerlocal C
Kirkland and will be available to your residents who prefer to drop off hard(or any recycle item),
recyclingcall centers.
Recycling Education CenterMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
March 20, 2017
John MacGillivray, Solid Waste Programs Supervisorland Public Works
123 Fifth AvenueKirkland, WA 98033
Re: Successful transition to Republic Services for
Dear John and Members of the
The City of Kirkland and itsServices embraces (see our Sustainability Report found at the end
our local teama company
Report found at back of the propos
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
Childhood EducationThrough an innovativeprovides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home andto the next level.
Recycling Drop Off and Education Centerl Customer
Kirkland and will be available to your residents who prefer to drop off hard(or any recycle item),
recycling with one of our staffcall centers.
Recycling Education CenterMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
John MacGillivray, Solid Waste Programs Supervisorland Public Works
Kirkland, WA 98033
Re: Successful transition to Republic Services for
Dear John and Members of the
The City of Kirkland and itsServices embraces (see our Sustainability Report found at the end
our local team bring proven solid waste reductiona company
Report found at back of the propos
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
Childhood Educationan innovative
provides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home andto the next level.
Recycling Drop Off and Education Centerustomer
Kirkland and will be available to your residents who prefer to drop off hard(or any recycle item),
with one of our staff
Recycling Education CenterMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
John MacGillivray, Solid Waste Programs Supervisorland Public Works
Kirkland, WA 98033
Re: Successful transition to Republic Services for
Dear John and Members of the
The City of Kirkland and itsServices embraces (see our Sustainability Report found at the end
bring proven solid waste reductiona company-wide ethic that will fulfill on that pledge
Report found at back of the propos
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
Childhood Educationan innovative
provides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home andto the next level. We encourage you to include KQCM on any tour you may schedule.
Recycling Drop Off and Education Centerustomer
Kirkland and will be available to your residents who prefer to drop off hard(or any recycle item),
with one of our staff
Recycling Education CenterMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
John MacGillivray, Solid Waste Programs Supervisorland Public Works
Re: Successful transition to Republic Services for
Dear John and Members of the
The City of Kirkland and itsServices embraces (see our Sustainability Report found at the end
bring proven solid waste reductionwide ethic that will fulfill on that pledge
Report found at back of the propos
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
Childhood Educationan innovative
provides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home and
We encourage you to include KQCM on any tour you may schedule.
Recycling Drop Off and Education Centerustomer Resource
Kirkland and will be available to your residents who prefer to drop off hard(or any recycle item),
with one of our staff
Recycling Education CenterMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
John MacGillivray, Solid Waste Programs Supervisorland Public Works
Re: Successful transition to Republic Services for
Dear John and Members of the
The City of Kirkland and its Kirkland GreenServices embraces (see our Sustainability Report found at the end
bring proven solid waste reductionwide ethic that will fulfill on that pledge
Report found at back of the propos
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
Childhood Educationan innovative partnership with Republic Services,
provides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home and
We encourage you to include KQCM on any tour you may schedule.
Recycling Drop Off and Education CenterResource
Kirkland and will be available to your residents who prefer to drop off hard(or any recycle item),
with one of our staff
Recycling Education CenterMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
John MacGillivray, Solid Waste Programs Supervisorland Public Works
Re: Successful transition to Republic Services for
Dear John and Members of the Proposal Evaluation
Kirkland GreenServices embraces (see our Sustainability Report found at the end
bring proven solid waste reductionwide ethic that will fulfill on that pledge
Report found at back of the propos
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
Childhood Educationpartnership with Republic Services,
provides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home and
We encourage you to include KQCM on any tour you may schedule.
Recycling Drop Off and Education CenterResource
Kirkland and will be available to your residents who prefer to drop off hard(or any recycle item),
with one of our staff
Recycling Education CenterMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
John MacGillivray, Solid Waste Programs Supervisor
Re: Successful transition to Republic Services for
Proposal Evaluation
Kirkland GreenServices embraces (see our Sustainability Report found at the end
bring proven solid waste reductionwide ethic that will fulfill on that pledge
Report found at back of the proposal)
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
Childhood Educationpartnership with Republic Services,
provides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home and
We encourage you to include KQCM on any tour you may schedule.
Recycling Drop Off and Education CenterResource
Kirkland and will be available to your residents who prefer to drop off hard(or any recycle item), or
with one of our staff
Recycling Education Center at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
John MacGillivray, Solid Waste Programs Supervisor
Re: Successful transition to Republic Services for
Proposal Evaluation
Kirkland GreenServices embraces (see our Sustainability Report found at the end
bring proven solid waste reductionwide ethic that will fulfill on that pledge
al).
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
partnership with Republic Services,provides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their newpartnership underscores our belief that STEMwill take the recycling message home and
We encourage you to include KQCM on any tour you may schedule.
Recycling Drop Off and Education CenterCenter is
Kirkland and will be available to your residents who prefer to drop off hardor pick up recycling education material or just talk a
with one of our staff. Our local call center
at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
Solid Waste, Recyclables, & Compostables
John MacGillivray, Solid Waste Programs Supervisor
Re: Successful transition to Republic Services for
Proposal Evaluation
Kirkland GreenServices embraces (see our Sustainability Report found at the end
bring proven solid waste reductionwide ethic that will fulfill on that pledge
.
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
partnership with Republic Services,provides recycling education to elementary students and teachers in the Lake WashingtonSchool District, and at their new LEED museumpartnership underscores our belief that STEMwill take the recycling message home and
We encourage you to include KQCM on any tour you may schedule.
Recycling Drop Off and Education Centerenter is
Kirkland and will be available to your residents who prefer to drop off hardpick up recycling education material or just talk a. Our local call center
at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
Solid Waste, Recyclables, & Compostables
John MacGillivray, Solid Waste Programs Supervisor
Re: Successful transition to Republic Services for
Proposal Evaluation
Kirkland GreenServices embraces (see our Sustainability Report found at the end
bring proven solid waste reductionwide ethic that will fulfill on that pledge
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
partnership with Republic Services,provides recycling education to elementary students and teachers in the Lake Washington
LEED museumpartnership underscores our belief that STEMwill take the recycling message home and
We encourage you to include KQCM on any tour you may schedule.
Recycling Drop Off and Education Centerenter is
Kirkland and will be available to your residents who prefer to drop off hardpick up recycling education material or just talk a. Our local call center
at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
Solid Waste, Recyclables, & Compostables
John MacGillivray, Solid Waste Programs Supervisor
Re: Successful transition to Republic Services for
Proposal Evaluation
Kirkland Green programServices embraces (see our Sustainability Report found at the end
bring proven solid waste reductionwide ethic that will fulfill on that pledge
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
partnership with Republic Services,provides recycling education to elementary students and teachers in the Lake Washington
LEED museumpartnership underscores our belief that STEMwill take the recycling message home and
We encourage you to include KQCM on any tour you may schedule.
Recycling Drop Off and Education Centerenter is co
Kirkland and will be available to your residents who prefer to drop off hardpick up recycling education material or just talk a. Our local call center
at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch
Solid Waste, Recyclables, & Compostables
John MacGillivray, Solid Waste Programs Supervisor
Re: Successful transition to Republic Services for your solid waste collection services
Proposal Evaluation
programServices embraces (see our Sustainability Report found at the end
bring proven solid waste reductionwide ethic that will fulfill on that pledge
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities
partnership with Republic Services,provides recycling education to elementary students and teachers in the Lake Washington
LEED museumpartnership underscores our belief that STEMwill take the recycling message home and hopefully
We encourage you to include KQCM on any tour you may schedule.
Recycling Drop Off and Education Center--co-located
Kirkland and will be available to your residents who prefer to drop off hardpick up recycling education material or just talk a. Our local call center
at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.meeting space and viewing decks to watch (and learn about)
Solid Waste, Recyclables, & Compostables
John MacGillivray, Solid Waste Programs Supervisor
your solid waste collection services
Proposal Evaluation Committee:
programServices embraces (see our Sustainability Report found at the end
bring proven solid waste reductionwide ethic that will fulfill on that pledge
Republic Services will bring a new level of recycling education to
base rate includes three unique opportunities:
partnership with Republic Services,provides recycling education to elementary students and teachers in the Lake Washington
LEED museumpartnership underscores our belief that STEM-educated and recycling
hopefullyWe encourage you to include KQCM on any tour you may schedule.
-- Mondaylocated
Kirkland and will be available to your residents who prefer to drop off hardpick up recycling education material or just talk a. Our local call center
at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.
(and learn about)
Solid Waste, Recyclables, & CompostablesCollection
John MacGillivray, Solid Waste Programs Supervisor
your solid waste collection services
Committee:
program echo many of the initiatives RepublicServices embraces (see our Sustainability Report found at the end
bring proven solid waste reduction strategieswide ethic that will fulfill on that pledge
Republic Services will bring a new level of recycling education to
:
partnership with Republic Services,provides recycling education to elementary students and teachers in the Lake Washington
LEED museum just eight miles south of Kirklandeducated and recycling
hopefullyWe encourage you to include KQCM on any tour you may schedule.
Mondaylocated
Kirkland and will be available to your residents who prefer to drop off hardpick up recycling education material or just talk a. Our local call center
at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.
(and learn about)
Solid Waste, Recyclables, & CompostablesCollection
your solid waste collection services
Committee:
echo many of the initiatives RepublicServices embraces (see our Sustainability Report found at the end
strategieswide ethic that will fulfill on that pledge
Republic Services will bring a new level of recycling education to
partnership with Republic Services,provides recycling education to elementary students and teachers in the Lake Washington
just eight miles south of Kirklandeducated and recycling
hopefullyWe encourage you to include KQCM on any tour you may schedule.
Mondaywith our facility
Kirkland and will be available to your residents who prefer to drop off hardpick up recycling education material or just talk a. Our local call center in Seattle augments the three national
at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.
(and learn about)
Solid Waste, Recyclables, & CompostablesCollection
your solid waste collection services
Committee:
echo many of the initiatives RepublicServices embraces (see our Sustainability Report found at the end
strategieswide ethic that will fulfill on that pledge
Republic Services will bring a new level of recycling education to
partnership with Republic Services,provides recycling education to elementary students and teachers in the Lake Washington
just eight miles south of Kirklandeducated and recycling
hopefully into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
Monday-Saturdaywith our facility
Kirkland and will be available to your residents who prefer to drop off hardpick up recycling education material or just talk a
in Seattle augments the three national
at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.
(and learn about)
Solid Waste, Recyclables, & CompostablesCollection
your solid waste collection services
Committee:
echo many of the initiatives RepublicServices embraces (see our Sustainability Report found at the end
strategies to the City, butwide ethic that will fulfill on that pledge (see the companys Sustainability
Republic Services will bring a new level of recycling education to
partnership with Republic Services,provides recycling education to elementary students and teachers in the Lake Washington
just eight miles south of Kirklandeducated and recycling
into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
Saturdaywith our facility
Kirkland and will be available to your residents who prefer to drop off hardpick up recycling education material or just talk a
in Seattle augments the three national
at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.
(and learn about)
Solid Waste, Recyclables, & Compostables
your solid waste collection services
echo many of the initiatives RepublicServices embraces (see our Sustainability Report found at the end of this
to the City, but(see the companys Sustainability
Republic Services will bring a new level of recycling education to the City of Kirkland
partnership with Republic Services, KidsQuest Childrensprovides recycling education to elementary students and teachers in the Lake Washington
just eight miles south of Kirklandeducated and recycling
into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
Saturdaywith our facility
Kirkland and will be available to your residents who prefer to drop off hardpick up recycling education material or just talk a
in Seattle augments the three national
at our Material Recovery FacilityMany residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.
(and learn about) the magic of recycling.
Solid Waste, Recyclables, & Compostables
your solid waste collection services
echo many of the initiatives Republicof this
to the City, but(see the companys Sustainability
the City of Kirkland
KidsQuest Childrensprovides recycling education to elementary students and teachers in the Lake Washington
just eight miles south of Kirklandeducated and recycling
into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
Saturdaywith our facility
Kirkland and will be available to your residents who prefer to drop off hardpick up recycling education material or just talk a
in Seattle augments the three national
(MRF)Many residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.
the magic of recycling.
Solid Waste, Recyclables, & Compostables
your solid waste collection services
echo many of the initiatives Republicof this document
to the City, but(see the companys Sustainability
the City of Kirkland
KidsQuest Childrensprovides recycling education to elementary students and teachers in the Lake Washington
just eight miles south of Kirklandeducated and recycling
into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
with our facility just three miles south ofKirkland and will be available to your residents who prefer to drop off hard
pick up recycling education material or just talk ain Seattle augments the three national
(MRF)Many residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.
the magic of recycling.
Solid Waste, Recyclables, & Compostables
your solid waste collection services
echo many of the initiatives Republicdocument
to the City, but(see the companys Sustainability
the City of Kirkland
KidsQuest Childrensprovides recycling education to elementary students and teachers in the Lake Washington
just eight miles south of Kirklandeducated and recycling-passion
into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
just three miles south ofKirkland and will be available to your residents who prefer to drop off hard
pick up recycling education material or just talk ain Seattle augments the three national
(MRF)Many residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.
the magic of recycling.
Solid Waste, Recyclables, & Compostables
your solid waste collection services
echo many of the initiatives Republicdocument
to the City, but(see the companys Sustainability
the City of Kirkland
KidsQuest Childrensprovides recycling education to elementary students and teachers in the Lake Washington
just eight miles south of Kirklandpassion
into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
just three miles south ofKirkland and will be available to your residents who prefer to drop off hard
pick up recycling education material or just talk ain Seattle augments the three national
Many residents are curious about the recycling process, and theres no bettgood practices than to see what happens at the MRF. Our new Recycling Education Centeris currently under construction and will be fully operational later this year.
the magic of recycling.
your solid waste collection services
echo many of the initiatives Republicdocument
to the City, but they will be(see the companys Sustainability
the City of Kirkland
KidsQuest Childrensprovides recycling education to elementary students and teachers in the Lake Washington
just eight miles south of Kirklandpassion
into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
just three miles south ofKirkland and will be available to your residents who prefer to drop off hard-to
pick up recycling education material or just talk ain Seattle augments the three national
Many residents are curious about the recycling process, and theres no better way to teachgood practices than to see what happens at the MRF. Our new Recycling Education Center
It will includethe magic of recycling.
your solid waste collection services
echo many of the initiatives Republicdocument). Not only
they will be(see the companys Sustainability
the City of Kirkland
KidsQuest Childrensprovides recycling education to elementary students and teachers in the Lake Washington
just eight miles south of Kirklandpassionate children
into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
just three miles south ofto-recycle
pick up recycling education material or just talk aboutin Seattle augments the three national
er way to teachgood practices than to see what happens at the MRF. Our new Recycling Education Center
It will includethe magic of recycling.
echo many of the initiatives Republic). Not only
they will be(see the companys Sustainability
the City of Kirkland.
KidsQuest Childrens Museumprovides recycling education to elementary students and teachers in the Lake Washington
just eight miles south of Kirkland. Ourate children
into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
just three miles south ofrecycle
boutin Seattle augments the three national
er way to teachgood practices than to see what happens at the MRF. Our new Recycling Education Center
It will includethe magic of recycling.
echo many of the initiatives Republic). Not only
they will be(see the companys Sustainability
Museumprovides recycling education to elementary students and teachers in the Lake Washington
. Ourate children
into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
just three miles south ofrecycle
boutin Seattle augments the three national
er way to teachgood practices than to see what happens at the MRF. Our new Recycling Education Center
It will includethe magic of recycling.
echo many of the initiatives Republic). Not only
they will be(see the companys Sustainability
Museumprovides recycling education to elementary students and teachers in the Lake Washington
. Ourate children
into careers that take sustainabilityWe encourage you to include KQCM on any tour you may schedule.
just three miles south ofrecycle
in Seattle augments the three national
er way to teachgood practices than to see what happens at the MRF. Our new Recycling Education Center
It will include
(see the companys Sustainability
Museumprovides recycling education to elementary students and teachers in the Lake Washington
ate childreninto careers that take sustainability
just three miles south of
in Seattle augments the three national
er way to teachgood practices than to see what happens at the MRF. Our new Recycling Education Center
It will include
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingall that we do in the marketthe future
Sincerely,
Gregg Brumm
Rabanco Ltd., dba Republic Services of Bellevue
P.S.
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingall that we do in the marketthe future
Sincerely,
Gregg Brumm
Rabanco Ltd., dba Republic Services of Bellevue
P.S.
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingall that we do in the marketthe future
Sincerely,
Gregg Brumm
Rabanco Ltd., dba Republic Services of Bellevue
Republic Services
the Ethisphere Institute
principle with action
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingall that we do in the marketthe future.
Sincerely,
Gregg Brumm
Rabanco Ltd., dba Republic Services of Bellevue
Republic Services
the Ethisphere Institute
principle with action
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingall that we do in the market
Gregg Brummer
Rabanco Ltd., dba Republic Services of Bellevue
Republic Services
the Ethisphere Institute
principle with action
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingall that we do in the market
er, Vice President
Rabanco Ltd., dba Republic Services of Bellevue
Republic Services
the Ethisphere Institute
principle with action
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingall that we do in the market
Vice President
Rabanco Ltd., dba Republic Services of Bellevue
Republic Services
the Ethisphere Institute
principle with action
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingall that we do in the market
Vice President
Rabanco Ltd., dba Republic Services of Bellevue
Republic Services
the Ethisphere Institute
principle with action
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingall that we do in the market
Vice President
Rabanco Ltd., dba Republic Services of Bellevue
Republic Services was just n
the Ethisphere Institute
principle with action
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingall that we do in the market, and what
Vice President
Rabanco Ltd., dba Republic Services of Bellevue
was just n
the Ethisphere Institute
principle with action.
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingand what
Vice President
Rabanco Ltd., dba Republic Services of Bellevue
was just n
the Ethisphere Institute. This list recognizes
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingand what
Rabanco Ltd., dba Republic Services of Bellevue
was just n
. This list recognizes
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingand what we will
Rabanco Ltd., dba Republic Services of Bellevue
was just named to the
. This list recognizes
Solid Waste, Recyclables, & Compostables
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingwe will
Rabanco Ltd., dba Republic Services of Bellevue
amed to the
. This list recognizes
Solid Waste, Recyclables, & Compostables
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingwe will
Rabanco Ltd., dba Republic Services of Bellevue
amed to the
. This list recognizes
Solid Waste, Recyclables, & Compostables
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingwe will do to meet and exceed your solid waste goals
Rabanco Ltd., dba Republic Services of Bellevue
amed to the
. This list recognizes
Solid Waste, Recyclables, & Compostables
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
Rabanco Ltd., dba Republic Services of Bellevue
amed to the 2017 World's Most Ethical Company
. This list recognizes
Solid Waste, Recyclables, & Compostables
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
. This list recognizes companies
Solid Waste, Recyclables, & CompostablesCollection
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
companies
Solid Waste, Recyclables, & CompostablesCollection
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
companies
Solid Waste, Recyclables, & CompostablesCollection
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
companies
Solid Waste, Recyclables, & CompostablesCollection
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
companies that
Solid Waste, Recyclables, & Compostables
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
that lead with integrity and align
Solid Waste, Recyclables, & Compostables
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
lead with integrity and align
Solid Waste, Recyclables, & Compostables
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
lead with integrity and align
Solid Waste, Recyclables, & Compostables
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
lead with integrity and align
Solid Waste, Recyclables, & Compostables
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
lead with integrity and align
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
lead with integrity and align
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
lead with integrity and align
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company
lead with integrity and align
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharingdo to meet and exceed your solid waste goals
2017 World's Most Ethical Company list by
lead with integrity and align
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharinginto
list by
lead with integrity and align
We are eager to discuss all aspects of our enclosed proposal with you. I look forward to sharinginto
list by
lead with integrity and align
Evaluation CriteriaEvaluation Criteria
Evaluation CriteriaIncluded on pages 15documentcriteria that will be weighed duringevaluation
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
A) Customer Service
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number ofrepresentatives dering/hold time data, speed to answer byhuman representative).
Republicphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs foand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20seconds). Our selfmobile app give customers 24/7 access tomanage their accounts for resbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent uponthe
Our oyear (Thanksgiving, Christmas and New
Evaluation Criteria
Evaluation CriteriaIncluded on pages 15documentcriteria that will be weighed duringevaluation
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
A) Customer Service
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number ofrepresentatives dering/hold time data, speed to answer byhuman representative).
Republicphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs foand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20seconds). Our selfmobile app give customers 24/7 access tomanage their accounts for resbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent uponthe Recycle!
Our office is only closed three holidays eachyear (Thanksgiving, Christmas and New
Evaluation Criteria
Evaluation CriteriaIncluded on pages 15documentcriteria that will be weighed duringevaluation
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
A) Customer Service
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number ofrepresentatives dering/hold time data, speed to answer byhuman representative).
Republicphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs foand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20seconds). Our selfmobile app give customers 24/7 access tomanage their accounts for resbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
Recycle!
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Evaluation Criteria
Evaluation CriteriaIncluded on pages 15document, there iscriteria that will be weighed duringevaluation.
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
A) Customer Service
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number ofrepresentatives dering/hold time data, speed to answer byhuman representative).
Republic Servicesphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs foand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20seconds). Our selfmobile app give customers 24/7 access tomanage their accounts for resbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
Recycle!
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Evaluation CriteriaIncluded on pages 15
, there iscriteria that will be weighed during
.
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
A) Customer Service
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number ofrepresentatives dering/hold time data, speed to answer byhuman representative).
Servicesphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs foand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20seconds). Our selfmobile app give customers 24/7 access tomanage their accounts for resbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
Recycle! store
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Evaluation CriteriaIncluded on pages 15
, there iscriteria that will be weighed during
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
A) Customer Service
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number ofrepresentatives dering/hold time data, speed to answer byhuman representative).
Servicesphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs foand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20seconds). Our selfmobile app give customers 24/7 access tomanage their accounts for resbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
store
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Evaluation CriteriaIncluded on pages 15
, there is a detailedcriteria that will be weighed during
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
A) Customer Service
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number ofrepresentatives designated for the City,ring/hold time data, speed to answer byhuman representative).
Services will provide a dedicatedphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs foand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20seconds). Our self-service web portal andmobile app give customers 24/7 access tomanage their accounts for resbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
store hours.
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Evaluation CriteriaIncluded on pages 15-18 of the RFP
a detailedcriteria that will be weighed during
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
A) Customer Service
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number of
signated for the City,ring/hold time data, speed to answer byhuman representative).
will provide a dedicatedphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs foand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20
service web portal andmobile app give customers 24/7 access tomanage their accounts for resbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
hours.
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Evaluation Criteria18 of the RFP
a detailedcriteria that will be weighed during
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
A) Customer Service
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number of
signated for the City,ring/hold time data, speed to answer byhuman representative).
will provide a dedicatedphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs foand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20
service web portal andmobile app give customers 24/7 access tomanage their accounts for resbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
hours.
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Evaluation Criteria18 of the RFP
a detailedcriteria that will be weighed during
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
A) Customer Service
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number of
signated for the City,ring/hold time data, speed to answer by
will provide a dedicatedphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs foand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20
service web portal andmobile app give customers 24/7 access tomanage their accounts for residents andbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Evaluation Criteria18 of the RFP
a detailed listcriteria that will be weighed during
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number of
signated for the City,ring/hold time data, speed to answer by
will provide a dedicatedphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs foand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20
service web portal andmobile app give customers 24/7 access to
idents andbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Solid Waste, Recyclables, &
Evaluation Criteria18 of the RFP
list of thecriteria that will be weighed during
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number of
signated for the City,ring/hold time data, speed to answer by
will provide a dedicatedphone number / line and website that is onlyfor Kirkland residents and businesses. We willhave three fully dedicated CSRs for Kirklandand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20
service web portal andmobile app give customers 24/7 access to
idents andbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Solid Waste, Recyclables, &Compostables
18 of the RFPof the
criteria that will be weighed during
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number of
signated for the City,ring/hold time data, speed to answer by
will provide a dedicatedphone number / line and website that is onlyfor Kirkland residents and businesses. We will
r Kirklandand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20
service web portal andmobile app give customers 24/7 access to
idents andbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Solid Waste, Recyclables, &Compostables
of the
Customer Service and OperationsApproach, Demonstrated Ability,Sustainability and References
Demonstrated customer service capacity,abilities and quantitative and qualitativeevaluation measures (e.g. the number of
signated for the City,ring/hold time data, speed to answer by
will provide a dedicatedphone number / line and website that is onlyfor Kirkland residents and businesses. We will
r Kirklandand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20
service web portal andmobile app give customers 24/7 access to
idents andbusinesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,Monday through Friday and 8a to 5p onSaturday. Sunday hours are contingent upon
ffice is only closed three holidays eachyear (Thanksgiving, Christmas and New
Solid Waste, Recyclables, &Compostables
of the
Customer Service and OperationsApproach, Demonstrated Ability,
Demonstrated customer service capacity,abilities and quantitative and qualitative
will provide a dedicatedphone number / line and website that is onlyfor Kirkland residents and businesses. We will
r Kirklandand cross train our entire team of CSRs asback up for the city. We will answer all callswithin 30 seconds (our internal goal is 20
service web portal andmobile app give customers 24/7 access to
businesses. Rigorous call forecasting modelsensure peak staffing at peak call volumes.
Our LOCAL call center is open from 7a to 7p,
Saturday. Sunday hours are contingent upon
ffice is only closed three holidays each
Solid Waste, Recyclables, &Compostables
Customer Service and OperationsApproach, Demonstrated Ability,
phone number / line and website that is onlyfor Kirkland residents and businesses. We will
r Kirkland
back up for the city. We will answer all calls
businesses. Rigorous call forecasting models
Our LOCAL call center is open from 7a to 7p,
Saturday. Sunday hours are contingent upon
ffice is only closed three holidays each
Solid Waste, Recyclables, &Compostables
Customer Service and Operations
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
Please seeinformation.
Ability to effwith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumedbilling
Please see page 10
Proposed local customer serviceopportunities, including standpartnerships with other businesses andinstitutions
In addition to the alternative that describes theCitysRecycling Center, Republic Serviceshas a recycling dropBellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. Webelieverecycling only so farSEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point oncon
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the roadin area classroomsWashingtonRecycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Solid Waste, Recyclables, &Collection
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
Please seeinformation.
Ability to effwith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumedbilling
Please see page 10
Proposed local customer serviceopportunities, including standpartnerships with other businesses andinstitutions
In addition to the alternative that describes theCitysRecycling Center, Republic Serviceshas a recycling dropBellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. Webelieverecycling only so farSEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point oncon
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the roadin area classroomsWashingtonRecycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Solid Waste, Recyclables, &Collection
1
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
Please seeinformation.
Ability to effwith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumedbilling
Please see page 10
Proposed local customer serviceopportunities, including standpartnerships with other businesses andinstitutions
In addition to the alternative that describes theCitysRecycling Center, Republic Serviceshas a recycling dropBellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. Webelieverecycling only so farSEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point oncontamination
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the roadin area classroomsWashingtonRecycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Solid Waste, Recyclables, &Collection
1
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
Please seeinformation.
Ability to effwith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumedbilling functions in 2017.
Please see page 10
Proposed local customer serviceopportunities, including standpartnerships with other businesses andinstitutions
In addition to the alternative that describes theCitys possibleRecycling Center, Republic Serviceshas a recycling dropBellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. Webelieve that you can teach and talk aboutrecycling only so farSEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point on
tamination
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the roadin area classroomsWashingtonRecycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Solid Waste, Recyclables, &Collection
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
Please see pages 23information.
Ability to effwith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
functions in 2017.
Please see page 10
Proposed local customer serviceopportunities, including standpartnerships with other businesses andinstitutions
In addition to the alternative that describes thepossible
Recycling Center, Republic Serviceshas a recycling dropBellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. We
that you can teach and talk aboutrecycling only so farSEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point on
tamination
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the roadin area classroomsWashingtonRecycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Solid Waste, Recyclables, &
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
pages 23information.
Ability to efficiently and effectively interfacewith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
functions in 2017.
Please see page 10
Proposed local customer serviceopportunities, including standpartnerships with other businesses and
In addition to the alternative that describes thepossible
Recycling Center, Republic Serviceshas a recycling dropBellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. We
that you can teach and talk aboutrecycling only so farSEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point on
tamination-
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the roadin area classrooms
schoolsRecycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
pages 23
iciently and effectively interfacewith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
functions in 2017.
Please see page 10
Proposed local customer serviceopportunities, including standpartnerships with other businesses and
In addition to the alternative that describes theCustomer
Recycling Center, Republic Serviceshas a recycling dropBellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. We
that you can teach and talk aboutrecycling only so farSEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point on
-free organics carts.
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the roadin area classrooms
schoolsRecycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
pages 23-29
iciently and effectively interfacewith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
functions in 2017.
Please see page 10 for further information.
Proposed local customer serviceopportunities, including standpartnerships with other businesses and
In addition to the alternative that describes theCustomer
Recycling Center, Republic Serviceshas a recycling drop-Bellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. We
that you can teach and talk aboutrecycling only so farSEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point on
free organics carts.
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the roadin area classrooms, including
schools in KirklandRecycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
29 for further
iciently and effectively interfacewith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
functions in 2017.
for further information.
Proposed local customer serviceopportunities, including standpartnerships with other businesses and
In addition to the alternative that describes theCustomer
Recycling Center, Republic Services-off facility in north
Bellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. We
that you can teach and talk aboutrecycling only so far the best instruction is toSEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point on
free organics carts.
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the road
, includingin Kirkland
Recycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
for further
iciently and effectively interfacewith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
functions in 2017.
for further information.
Proposed local customer serviceopportunities, including standpartnerships with other businesses and
In addition to the alternative that describes theCustomer Service and
Recycling Center, Republic Servicesoff facility in north
Bellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. We
that you can teach and talk aboutthe best instruction is to
SEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point on
free organics carts.
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the road
, includingin Kirkland
Recycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
for further
iciently and effectively interfacewith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
for further information.
Proposed local customer serviceopportunities, including standpartnerships with other businesses and
In addition to the alternative that describes theService and
Recycling Center, Republic Servicesoff facility in north
Bellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. We
that you can teach and talk aboutthe best instruction is to
SEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point on
free organics carts.
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the road
, including vistis toin Kirkland
Recycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Years Day). And we partner with a localtranslation service provider to meet themulticultural needs of residents
for further
iciently and effectively interfacewith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
for further information.
Proposed local customer serviceopportunities, including stand-alone sites orpartnerships with other businesses and
In addition to the alternative that describes theService and
Recycling Center, Republic Servicesoff facility in north
Bellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. We
that you can teach and talk aboutthe best instruction is to
SEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point on
free organics carts.
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the road
vistis toin Kirkland. Republics
Recycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
Years Day). And we partner with a localtranslation service provider to meet the
for further
iciently and effectively interfacewith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
for further information.
Proposed local customer servicealone sites or
partnerships with other businesses and
In addition to the alternative that describes theService and
Recycling Center, Republic Servicesoff facility in north
Bellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. We
that you can teach and talk aboutthe best instruction is to
SEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point on
free organics carts.
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the road
vistis to. Republics
Recycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
January 13, 2017
Years Day). And we partner with a localtranslation service provider to meet the
iciently and effectively interfacewith the Citys utility billing system.
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
for further information.
alone sites orpartnerships with other businesses and
In addition to the alternative that describes theService and
Recycling Center, Republic Services off facility in north
Bellevue, just three miles from Kirkland.our MRF in south Seattle, construction isunderway for a large education center. We
that you can teach and talk aboutthe best instruction is to
SEE what really happens after items are placedin the blue cart at the curb. Regardingorganics, we prefer working in the field, atgardens, to drive home the point on
Republic Services also has a uniquepartnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the road
vistis to Lake. Republics
Recycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
January 13, 2017
Years Day). And we partner with a localtranslation service provider to meet the
iciently and effectively interface
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
for further information.
alone sites orpartnerships with other businesses and
In addition to the alternative that describes the
todayoff facility in north
Bellevue, just three miles from Kirkland. Atour MRF in south Seattle, construction isunderway for a large education center. We
that you can teach and talk aboutthe best instruction is to
SEE what really happens after items are placed
organics, we prefer working in the field, at
partnership with KidsQuest ChildrensMuseum. KidsQuest provides recyclingeducation both at their facility and on the road
Lake. Republics
Recycle Rebuild classroom at KidsQuestbrings children a meaningful way to reimaginethat which they used to throw away. This
January 13, 2017
Years Day). And we partner with a local
iciently and effectively interface
For the past decade we interfaced successfullywith the cities of Monroe and Snohomish.Both of those contracts were successfullyrenegotiated and Republic Services assumed
for further information.
alone sites or
In addition to the alternative that describes the
today
At
underway for a large education center. We
the best instruction is toSEE what really happens after items are placed
organics, we prefer working in the field, at
education both at their facility and on the roadLake
. Republics
brings children a meaningful way to reimaginethat which they used to throw away. This
January 13, 2017
iciently and effectively interface
For the past decade we interfaced successfully
renegotiated and Republic Services assumed
alone sites or
In addition to the alternative that describes the
today
the best instruction is toSEE what really happens after items are placed
education both at their facility and on the road
. Republics
brings children a meaningful way to reimagine
January 13, 2017
Evaluation CriteriaEvaluation Criteria
regional facility offers low income rates andspecial hours for sensory sensitive individuals.KidsQuest iRock for young professionals who areinterested in growing their business network,themed around different topics, includingrecycling. We would love to take you on a tourduring your site visitKirkland, and an amazing facility beyondanything imagined.base contract.
Please see the Cover Letter for additionalinformation.
The existence of formal, written trainingmaterials and frequency of customer servicerepresentative
Our CSRs receive an initial fourcomprehensive and documented ontraining program. Continuedcomputermonthly. All CSRs complete 200+ hours offormalized training in the first year ofemployment. Ongoing training anddevelopment continues throughout theircareers.
See pages
Proven strategies and demonstratedexperience with minimizing customer and citycomplaints related to misses, damaged ormisplaced ccommon customer and city complaints.
Nationwide, industry
(tracked by Waste and Recycling News) shows
Republic Services is 42 percent more reliable
for scheduled pick
the nation
percent success rate for scheduled pick
and of the .05 percent missed, 98 percent are
resolved the same day, and all are resolved
Evaluation Criteria
regional facility offers low income rates andspecial hours for sensory sensitive individuals.KidsQuest iRock for young professionals who areinterested in growing their business network,themed around different topics, includingrecycling. We would love to take you on a tourduring your site visit
rkland, and an amazing facility beyondanything imagined.base contract.
Please see the Cover Letter for additionalinformation.
The existence of formal, written trainingmaterials and frequency of customer servicerepresentative
Our CSRs receive an initial fourcomprehensive and documented ontraining program. Continuedcomputermonthly. All CSRs complete 200+ hours offormalized training in the first year ofemployment. Ongoing training anddevelopment continues throughout theircareers.
See pages
Proven strategies and demonstratedexperience with minimizing customer and citycomplaints related to misses, damaged ormisplaced ccommon customer and city complaints.
Nationwide, industry
(tracked by Waste and Recycling News) shows
Republic Services is 42 percent more reliable
for scheduled pick
the nation
percent success rate for scheduled pick
and of the .05 percent missed, 98 percent are
resolved the same day, and all are resolved
Evaluation Criteria
regional facility offers low income rates andspecial hours for sensory sensitive individuals.KidsQuest iRock for young professionals who areinterested in growing their business network,themed around different topics, includingrecycling. We would love to take you on a tourduring your site visit
rkland, and an amazing facility beyondanything imagined.base contract.
Please see the Cover Letter for additionalinformation.
The existence of formal, written trainingmaterials and frequency of customer servicerepresentative
Our CSRs receive an initial fourcomprehensive and documented ontraining program. Continuedcomputermonthly. All CSRs complete 200+ hours offormalized training in the first year ofemployment. Ongoing training anddevelopment continues throughout theircareers.
See pages
Proven strategies and demonstratedexperience with minimizing customer and citycomplaints related to misses, damaged ormisplaced ccommon customer and city complaints.
Nationwide, industry
(tracked by Waste and Recycling News) shows
Republic Services is 42 percent more reliable
for scheduled pick
the nation
percent success rate for scheduled pick
and of the .05 percent missed, 98 percent are
resolved the same day, and all are resolved
Evaluation Criteria
regional facility offers low income rates andspecial hours for sensory sensitive individuals.KidsQuest iRock for young professionals who areinterested in growing their business network,themed around different topics, includingrecycling. We would love to take you on a tourduring your site visit
rkland, and an amazing facility beyondanything imagined.base contract.
Please see the Cover Letter for additionalinformation.
The existence of formal, written trainingmaterials and frequency of customer servicerepresentative
Our CSRs receive an initial fourcomprehensive and documented ontraining program. Continuedcomputer-based training occurs weekly andmonthly. All CSRs complete 200+ hours offormalized training in the first year ofemployment. Ongoing training anddevelopment continues throughout their
See pages 27
Proven strategies and demonstratedexperience with minimizing customer and citycomplaints related to misses, damaged ormisplaced ccommon customer and city complaints.
Nationwide, industry
(tracked by Waste and Recycling News) shows
Republic Services is 42 percent more reliable
for scheduled pick
the nation. Locally, Republic enjoys a 99.95
percent success rate for scheduled pick
and of the .05 percent missed, 98 percent are
resolved the same day, and all are resolved
regional facility offers low income rates andspecial hours for sensory sensitive individuals.KidsQuest is also offering Recess on theRock for young professionals who areinterested in growing their business network,themed around different topics, includingrecycling. We would love to take you on a tourduring your site visit
rkland, and an amazing facility beyondanything imagined.base contract.
Please see the Cover Letter for additionalinformation.
The existence of formal, written trainingmaterials and frequency of customer servicerepresentative
Our CSRs receive an initial fourcomprehensive and documented ontraining program. Continued
based training occurs weekly andmonthly. All CSRs complete 200+ hours offormalized training in the first year ofemployment. Ongoing training anddevelopment continues throughout their
27-28
Proven strat