sohs keep calm & serve humanity
TRANSCRIPT
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KEEP CALM & SERVE HUMANITY: SERVANT LEADERSHIP AS A GUIDING PRINCIPLE FOR HUMAN SERVICE EDUCATION AND PRACTICE
SOHS Annual Conference
April 8-11, 2015 – Charlotte, NC
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Introduction
Najmah Thomas, Ph.D. Assistant Professor, USCB Human Services, Leadership &
Program Evaluation Former State Administrator –
Workforce Development; A Reluctant leader…
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Objectives
Describe servant leadership…
Demonstrate applicability in Human Services…
Identify methods to incorporate SL in curriculum…
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What is Servant Leadership?
50+ Robert K. Greenleaf A paradox Long-term Empowering Greatness in
service
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What is Servant Leadership?
The institution: #1 priority =
serving others The
individual: #1 priority =
serving others
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What is Servant Leadership?10 Primary Characteristics…
Listening Deep
commitment In touch Reflection
Empathy People Assumes good Shoes…
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What is Servant Leadership?10 Primary Characteristics…
Healing Recognize broken
spirits Recognize
opportunity Recognize shared
search Awareness
Self-aware Sharply disturbed Holistic view
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What is Servant Leadership?10 Primary Characteristics…
Persuasion …not positional Convince, not
coerce Consensus
building Conceptualization
Visionary Beyond
management Balance
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What is Servant Leadership?10 Primary Characteristics…
Foresight* Past lessons* Present realities* Future decisions*
Stewardship In trust… Greater good Serving first -2-
fold test
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What is Servant Leadership?10 Primary Characteristics…
Commitment to Growth of People Intrinsic value - not cogs! Responsibility to nurture Every individual.
Building Community Lost in the shift… Identify means… Show the way…
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Servant Leadership & Human Services
Why is SL a good HMSV fit? Serving people is
our #1 priority! Growth focus is
essential! Model works for
students, practitioners & institutions!
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Servant Leadership in HMSV Curriculum
Experiential learning / Service learning
Focus on SL in Leadership/Management courses
Purposely incorporate SL in Personal & Professional Development courses
Host special events, seminars, symposiums on SL
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Servant Leadership in HMSV Curriculum
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Recap: 10 Characteristics of SL
Listening
Empathy
Healing
Awareness
Persuasion
Conceptualization
Foresight
Stewardship
Commitment to Growth of People
Community Building
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Recap: Objectives
Servant leadership is a transformative approach to work and life.
Servant leadership is highly applicable in Human Services education and application.
There are many options for incorporating servant leadership in HMSV curriculums.
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Wrap
“The urgent problems of our day exist because of human failures…but we
can rebuild a system that works. The builders
will find the useful pieces, wherever they are.” (Where ever they
are.)
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References
• Spears, Lawrence, et. al. Focus on Leadership: Servant Leadership for the 21st Century. ISBN 978-0-471-41162-8
• Greenleaf Center for Servant Leadership: https://greenleaf.org/what-is-servant-leadership/
• University of the Southwest: https://www.youtube.com/watch?v=XlTzLd6oXC0