Socrates and Lean Six SigmaThe Art of Driving Retention & Fun

Introductions

Tracy ORourke Elisabeth Swan

The Socratic Method

• How We Learn – Benedict Carey

• Techniques to improve both recall and retention

• Based on a number of independent studies

• Some intuitive, some not…

Techniques

• Tests or “Retrieval Practice”

• Random review

• Level of difficulty

Techniques

• Immediate recall

• Forgetting helps

• Snooze you win

• Use it or Lose it

Quiz

Okay – name as many of the techniques you just

heard about in the next 2 minutes…

GO!

Results

• How many and which ones did you remember? Why?

• Think about these techniques later today, see if you

recall others

• Wake up tomorrow and see if you recall even more

(percolation)

Who Is This?

Does creative genius come from

knowing all of the answers?

Or in asking profound questions?

A Profound Question Is…

One that challenges assumptions, considers

new possibilities, and has potential to serve

as a catalyst for action and change.

Why Do We Stop Asking “Why?”

Why do we have to

wait for the photo?

Creative Genius That Started With “Why?”

Why do I have to listen to all

the voicemails to find the one

that I really need?

Creative Genius That Started With “Why?”

If they can put a man on the

moon, why can’t I

make a better foot?

Creative Genius That Started With “Why?”

Round

1

Round

2

Round

3

And the winner is...

In SummaryThink like a child…

Bring creativity, laugher and games back…

Make it a safe environment to ask questions again.