social selling

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Social Selling Has your sales process changed? Right answer: Yes.

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Post on 10-May-2015

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Buyer behavior has changed with the Internet and social media--has your sales process. Learn some valuable new methods for shifting your sales process into the social Web.

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Page 1: Social Selling

Social Selling

Has your sales process changed?Right answer: Yes.

Page 2: Social Selling

Some things just don't work as well anymore. Why?

Page 3: Social Selling

Old buying behavior

It used to go something like this:

Engaged vendors and analysts for expertiseUse information to develop RFIConduct internal needs analysisDiscovered potential solutionsIssue RFP and compare solutionsNegotiated terms and service levels

If all went well they purchased (from you).

Page 4: Social Selling

Old sales process

This process matched up pretty well:

Qualify the prospectBuild relationshipDo need analysisShow a demonstrationSell a "solution"Negotiate terms and service levels

If all went well they purchased (from you).

Page 5: Social Selling

The Internet has changed things

Buyers are less reliant on vendors, analyst, and trade publications.

Decision makers are turning to their trusted networks and agents for recommendations.

Not a bad thing, assuming you're there.

Page 6: Social Selling

Social media makes prospecting a

much more open game.

Page 7: Social Selling

Open up your qualification

Page 8: Social Selling

Open up your relationship building

Page 9: Social Selling

Open up your needs analysis

Page 10: Social Selling

Open up your demonstration

Page 11: Social Selling

Open up your solution selling

Page 12: Social Selling

Social media is still an inexact science. Most things you try will get lackluster results or even fail.

However, the totality of your efforts will build a foundation and a community.

Then, success will come with greater frequency.

Page 13: Social Selling

Important:

Remember social media and networking is a team selling approach.

Your job is to build that team and attract that community.

You are stocking the pond for better fishing.

Page 14: Social Selling
Page 15: Social Selling

Bill Ricewww.kaleidico.comTwitter: @billriceLinkedIn: BillRiceCell: 734.775.4487

More resources & inspiration: http://delicious.com/kaleidico/socialmedia+b2b