social reporting at country level
DESCRIPTION
SOCIAL REPORTING AT COUNTRY LEVEL. OUR SPM LOGICS. INTENTION STRATEGIE. EXECUTION FEED BACK INFORMATION. POSITIVE CLIENT CHANGE. PRESENTATION STRUCTURE. Data collection format Data collection and validation process - PowerPoint PPT PresentationTRANSCRIPT
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SOCIAL REPORTING AT COUNTRY LEVEL.
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OUR SPM LOGICS
INTENTIONSTRATEGIEEXECUTION
FEED BACK INFORMATION
POSITIVE CLIENT
CHANGE
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PRESENTATION STRUCTURE
1. Data collection format
2. Data collection and validation process
3. Presenting data, linking MFIs intentions to their social performance results.
4. How we orient social data reporting to inspire and activate towards positive client change
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BASIS: excell SPS format of MIX-market
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MIX-market + quantitative data
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Additional data Mali
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COLLECTION PROCESS
• TRAINING WORKSHOP FOR SPS REPORTING• SELF REPORTING BY MFIs• DATA VALIDATION VISIT BY APIM/MALI OFFICER
• CHECK ON DATA , RESOURCE VERIFICATION• COLLECT ADDITIONAL QUALITATIVE DATA ON
IMPLEMENTATION SUCCESSES• FIELD FEED BACK ON SPM EXECUTION
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SIMPLE REPORT STRUCTURE
• INTRODUCTION• GOVERNANCE: START FROM A
MISSION• OUTREACH• ADAPTED PRODUCTS• CONSUMER PROTECTION AND
SOCIAL RESPONSABILITY
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Governance results
• Presenting missions• Presenting social objectives frames (3 cases)
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Outreach: growth, geographic, profile
REGION SIKASSO REGION MOPTI REGION: BAMAKO
POPULATION SHARE
18% 14% 12%
BORROWERS SHARE
36% 7% 12%
SERVICE POINTS SHARE
24% 5% 22%
MARKET SHARE OF MFIs
Soro Yiriwaso 52%Kafo Jiginew 42%CAMEC 4% RMCR 2%Miselini 1%
Cvecas Guinedou 38%Nayral NEF 37%CAMEC 14%Cvecas FantanJigi 12%
Kafo Jiginew 24%Nyesigiso 22%Piyeli 18% Miselini 16%CAMEC 6%RMCR 4%
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Outreach: client profile
• Urban /Semi Urban (41%) Vs Rural (59%)• Femmes: 63%• Pauvres: No data• Mentionned programs for specific groups:
• Youth: ex. Kafo, Nyesigiso• Children: Nyesigis (ILO campaign agains child labor,
Paseca Kayes (financial education in schools), Piyeli and Soro Yiriwaso (special school expense Kits).
• Migrants: Focus on migrant remittances• Salaried workers: Piyeli
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Link intention to results: ex. poverty
RMCR Piyeli Soro Y CAMEC Nyesigiso
Is poverty outreach a social objective?
Yes Yes Yes No No
Targetinga) Very poorb) Poorc) Low incomed) Not specified
XXX X
X X XAverage credit disbursed in Euro
110 667 87 142 509
% credits below 150 Euro
Not available
0% 20% 7% 19%
% credits below 450 Euro
Not available
2% 90% 90% 50%
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Inspiration: examples products, CSR
Example environmental responsability: • RMCR: liste of activities excluded of finance
because harmful to environment or health such as carbon production, beer brewing, etc.
• Paseca Kayes: posters in all branches on garbage, providing trees for planting at moment of credit disbursement.
• Kafo Jiginew: w Helvetas, special credits for biological cotton etc.
• CAMEC: with Wetlands, special credits for nature conservation investments in and around the internal Delta of the Niger (Mopti region).
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Use for internal strategy of APIM/Mali
First SP-report: little specific social missions and social objectives
APIM organised individualised social objective workshops.
Poor knowledge of effective interest rates and client retention rates.
APIM will organize a technical training on those subjects.
Limited implementation of code of conduct (3/9) and client complaint mechanisms (1/9).
APIM/Mali will create a workgroup to develop a standard procedure to ease a start implementing this.
Last year more than 8 Mfis started client financial education, using 4 different approaches
Compare results and organize “comparison-session” in APIM so that those inclined to start can compare
Initial intention: positive communication of microfinance initiatives.
Communication use: how MFIs work towards social results (counter negative press influence)
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CONTACT
P.O. Box 8190
3503 RD Utrecht
The Netherlands
T +31 (0)30 880 18 96
[email protected] [email protected]
www.terrafina.nl
THANK YOU FOR YOUR APPRECIATED ATTENTION