Social Networking in the Enterprise

Rai Umair, Lead ConsultantUnique World

Agenda

• Overview of Social Networking• Office SharePoint Server as a Social

Networking Solution• Social Networking Features• Social Networking Components• Conclusion• Q & A

Overview of Social Networking

• It’s all about connections

• Core Beliefs• Most information is undocumented• It’s difficult to connect to the right

person

• Business Drivers• Who knows what?• Who knows whom?

You

20%

20%

80%80%

Social Networking within an Organisation

Quickly navigate team structures in order to achieve results.

Technology platform should enhance communication and collaboration.

Office SharePoint Server as a Social Networking Solution

AdministratorsSets up Imports

Active Directory Other Identity stores like Human Resource Systems

The SeekerSearch for People

Who knows who?Who knows what?

The ResultsRanked by:

Social distance to seekerRelevance in profiles

Aggregate ProfilesStore User\Expertise Information Understand Organisation Hierarchy

MOSS

User ProfilesIncremental Updates

StaffAdds and Updates

KeywordsOther PropertiesMy Site (Blog\Wiki)

Social Networking Features

Structural• My Sites

• Public Profile Page

• Private Site• People Search• Presence

Information• Search and

Profile Administration

Web Parts

• Colleagues• Colleague

Tracker• SharePoint Sites,

Links and Membership

• Outlook Web Access (OWA)

My Sites and Webparts

DEMO

People Search

DEMO

Blogs and Wikis

DEMO

Profile and Search Administration

DEMO

Social Networking Components, User Profile

Active Directory Data

Office SharePoint ServerUser Profile

HRIS

Accounting IS

Legacy Groupware

Other System

Profile Field: Title

Profile Field: Manager

Other Social Networking Components

Contact Information Mining

Based on ranking algorithm review of instant messaging

contacts, email conversations and group/site memberships

Organizational Hierarchy

Based on User Profile and data sources (Active

Directory, BDC Sources)

Colleague Presentation Results of mining and org hierarchy review that

automatically includes recommendations

“Knowledge Network” Concept

Bridges the gap between internal and external contacts within an organisation.

Expected to be part of the next version.

SummaryMOSS provides core capabilities for organizations to implement and leverage the benefits of social networking.

A viable answer to past hindrances like Technology, Privacy Concerns and Cost.

Next Steps

Review Case Studies

Evaluate MOSS in your Environment

Plan User Profiles and My Sites

Resources• Case Studies

▫ Energy Industry, General Information http://sharepoint.microsoft.com/blogs/mikeg/Lists/Posts/Post.aspx?List=1b3bbb8f%2D4b5a%2D4f72%2D94c4%2D94cb80bc3866&ID=624

▫ Wachovia Corporation, 100000+ Usershttp://www.itbusinessedge.com/item/?ci=33572

• Download and Evaluate MOSS 2007http://office.microsoft.com/sharepoint/

• User Profiles and My Site Planning Guideshttp://office.microsoft.com/download/afile.aspx?AssetID=AM101638541033

Q & A