social media week london - social apps event - globalwebindex - final

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App Trends and the impacts on Social Media Social Media Week 2011 Tom Smith [email protected] globalwebindex.net

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Presentation given at the London Social Media Week event, "When Apps go Social"Looks at the mobile apps market in the UK, download trends and hows its driven parity with desktop / browser based.Explores the impacts of apps, as part of the rise of the packaged internet on social media adoption and impact. For all the data behind this and a complimentary access to the data platform email: [email protected]

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Page 1: Social media week London - social apps event - globalwebindex - final

App Trends and

the impacts on

Social Media

Social Media Week 2011

Tom Smith

[email protected]

globalwebindex.net

Page 2: Social media week London - social apps event - globalwebindex - final

Most detailed global survey on

consumer internet behaviour,

motivations and attitudes ever

conducted

Page 3: Social media week London - social apps event - globalwebindex - final

71K surveys, 4 Waves

and 23 countries since

launching in September

2009

Page 4: Social media week London - social apps event - globalwebindex - final

110K surveys, 3 Waves

and 32 countries, in the

next 12 months

Page 5: Social media week London - social apps event - globalwebindex - final

Focus on the total

internet

ecosystem Browsers

Games

Consoles

AppsMobile

TV

Page 6: Social media week London - social apps event - globalwebindex - final

Today: sneak preview of

the UK Mobile App W4

results

Page 7: Social media week London - social apps event - globalwebindex - final

Is the Hype Justified?

10 billion downloads etc

Page 8: Social media week London - social apps event - globalwebindex - final

YES.....absolutely

21%

16%

13%

4% 4%

31%

22%23%

12%

6%

16 - 24 25 - 34 35 - 44 45 - 54 55 - 64

Wave 1 (September 2009)

Wave 4 (February 2011)

Wave 4 UK only. Mobile Users

UK - Downloaded an App in the last month

Page 9: Social media week London - social apps event - globalwebindex - final

In context: the fastest growing thing

in all aspects of the internet

Downloading

Mobile Apps

+79%

Mobile

Internet

Access

+50%

Social

Networking

+13%

Micro-

blogging

+26%

Blogging

-2.5%

Upload

Video

+25%

Wave 1-4 All Web Users for social activities. All

mobile users for mobile devices

Page 10: Social media week London - social apps event - globalwebindex - final

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Global revolution

Downloaded an App in the last month

Wave 3 – Mobile Users

Page 11: Social media week London - social apps event - globalwebindex - final

Apps are mass on all devices

Wave 4 UK only. Smart Phone Users / App store availability

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%Sent an email

Played games

Installed applications on your mobile

Browsed the Internet

Last month activity

Page 12: Social media week London - social apps event - globalwebindex - final

0%

10%

20%

30%

40%

50%

60%

70%Didn't install app on mobile in past month Installed app on mobile in past month

App downloaders are: (marginally) Male, educated

and younger

Wave 4 UK only. Mobile Users

Page 13: Social media week London - social apps event - globalwebindex - final

Games, utilities and social lead app installs

0%

10%

20%

30%

40%

50%

60%

70%

80%Nokia iPhone HTC BlackBerry

Wave 4 UK only. Mobile Users

Page 14: Social media week London - social apps event - globalwebindex - final

Mobile & Apps already match PC

50%Accessed Social

Network

Wrote a blog post

Update Micro-blog

PC Mobile Apps / Web

47%

10% 10%

7% 6%

Wave 4 UK only. All Internet Users

Monthly Access

Page 15: Social media week London - social apps event - globalwebindex - final

Apps are redefining the

internet and social

Page 16: Social media week London - social apps event - globalwebindex - final

Part of a massive

“Packaged Internet” trend

Browser Based

Web

Mobile

37%

Mobile

Apps

25%

E-

reader

s

TV

Gaming

Packaged

Internet

4%

10%

2%

GlobalWebIndex: Wave 4 February 2011

Accessed in the last month

Page 17: Social media week London - social apps event - globalwebindex - final

Transforming social media

Personal

Location specific

Sharing not creating

Focus on interacting

with icons, celebrities

and pro media

Page 18: Social media week London - social apps event - globalwebindex - final

Apps / mobile drive “real-time” / network over content

creation

Social

Networking

+22%

GlobalWebIndex: Wave 1- 4 February 2011

UK – Mobile behaviour last month – apps /

mobile web. Sep 2009 > Feb 2011

Blogging

-8%

Page 19: Social media week London - social apps event - globalwebindex - final

Mobile apps already cannibalising PC usage

15%

35%

22%

28% At work

At home

Public place

Whilst travelling/roaming

“When accessing the internet via your mobile,

which is your primary location?”

GlobalWebIndex: Wave 4 February 2011

Page 20: Social media week London - social apps event - globalwebindex - final

Apps moving to all “packaged platforms”

APP TIME LINE

Desktop

TV

TabletsMobile

Mac App StoreiPad

July 2008 October 2008 2009

August 2008

January 2010 2011

October 2010

October 2010

Page 21: Social media week London - social apps event - globalwebindex - final

Apps make money

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

A photo sharing service

A social network service

A dating service

Live sports stream online

Sports hi-lights

Television / Film live stream

A multi-player online game

News website

A game on your mobile phone

A mapping / GPS service of a …

Television / Film download to keep

An application for your mobile phone

E-book

Music service where you can …

Music download to keep

Have Paid

Consider Paying

Won't Pay / No Interest

GlobalWebIndex: Wave 4 February 2011

Page 22: Social media week London - social apps event - globalwebindex - final

Branded apps are big

0%

10%

20%

30%

40%

50%

60%

Using micro-blog / social

network pages to provide

customer support / service

Becoming your friend in

a social network

Creating blogs to talk

about the company

and product

Creating groups in

social networks

Creating a brand

community where I can meet new

people

Sponsoring music

downloads

Talking to bloggers directly about

relevant products and

services

Contacting me with helpful

information if I mention the brand on a microblog

Creating videos online featuring the

brand

Creating branded

mobile apps

Creating a website

allow you to interact with the brand / company directly

Listening to the

comments that people

say on forums, or

social networks

GlobalWebIndex: Wave 4 February 2011

What improves your opinion of a

brand you like

Page 23: Social media week London - social apps event - globalwebindex - final

• Defining the future internet

access and behaviour

• Creating sustainable business

models for media / content

• Transforming social media

• Spreading into all devices

Where next

Page 24: Social media week London - social apps event - globalwebindex - final

Globalwebindex.net

@globalwebindex

[email protected]