social media outreach

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Social Media Outreach Communicating in the Online World to Enhance Planning in the Real World

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Communicating in the Online World to Enhance Planning in the Real World - Presented to American Planning Association Cleveland Planning and Zoning Workshop - Nov. 13, 2009.

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Page 1: Social Media Outreach

Social Media OutreachCommunicating in the Online World to Enhance

Planning in the Real World

Page 2: Social Media Outreach

Power to the people.

They’re now the publishers.

Social Media Overview

Page 3: Social Media Outreach

Expensive & Unidirectional

Old Media

T.V., radio, newspapers & magazines require significant infrastructure for production and distribution.

Page 4: Social Media Outreach

Inexpensive & bi-directional (social)

New Media

Internet, blogs & social media services provide infrastructure, making entry costs affordable for individuals and organizations.

Page 5: Social Media Outreach

via text, audio & video

Anyone can publish

(Whether or not they have something meaningful to say.)

Page 6: Social Media Outreach

News, announcements, best practices, reviews, tutorials...anything can be shared.

They Do Have Something to Say

Some of it is quite useful.

Page 7: Social Media Outreach

Web-based services, blogs and applications.

Social Media Tools

Page 8: Social Media Outreach

Friends, old school chums, causes, organizations, businesses & more.

Facebook

Page 9: Social Media Outreach

Not just for job searches. Connect with peers & professionals.

LinkedIn

Page 10: Social Media Outreach

140 characters is not as limiting as you might think.

Twitter

Page 11: Social Media Outreach

Monitor mentions (replies) & share lists

Twitter

Page 12: Social Media Outreach

Tweetdeck: Making sense of your Twitter stream.

Twitter

Page 13: Social Media Outreach

Photosharing - Archiving - Events/Places/People

Flickr

Page 14: Social Media Outreach

Channels, playlists, subscriptions, comments...link to your site.

YouTube/Vimeo

Page 15: Social Media Outreach

Publish & promote via social media & embed on your site.

YouTube/Vimeo

Page 16: Social Media Outreach

Crowdsourcing what’s important (or not)

Digg

Page 17: Social Media Outreach

A salvation for insomniacs & a place to share interesting sites

StumbleUpon

Page 18: Social Media Outreach

Bookmark sites by tags - easier to find later - from any computer

Delicious

Page 19: Social Media Outreach

Social bookmarking & organization

Delicious

Page 20: Social Media Outreach

Monitor responses & mentions - following related news

Google Reader

Page 21: Social Media Outreach

Skim feeds & read articles in reader or click through to article on site.

Google Reader & Feedly

Page 22: Social Media Outreach

Niche networks for organizations, clubs & topical groups.

Ning

Page 23: Social Media Outreach

Measurable Goals • Clear Strategies • Audience Specific Tactics

Goal Planning

Create useful conversations.

Page 24: Social Media Outreach

How to have new conversations

Page 25: Social Media Outreach

Intentional Model from Instructions from the Cook

Conversations that have the power to reveal, inspire & engage our strengths

New Conversations

Conversations that have no power to reveal, inspire & engage our strengths

Old (Shadow) Conversations

Page 26: Social Media Outreach

Seven Habits

7

Page 27: Social Media Outreach

Using social media to connect with your peers.

Collaboration

Page 28: Social Media Outreach

Create Public or Private Communities - Discussion Boards, File Sharing & More

Ning Networks

Page 29: Social Media Outreach

Real-time Twitter chats - when you can’t meet in person, meet in real time.

Twitter • Google Docs

Page 30: Social Media Outreach

Private Beta

Google Wave

Threaded discussions let you add people to conversations, share documents, etc.

Page 31: Social Media Outreach

More than just conference calls

Skype

Chat boards & screen sharing make it easier to meet online (small groups only)

Page 32: Social Media Outreach

Connecting with constituents.

Outreach

Page 33: Social Media Outreach

BlogsBackbone for social media strategy.

Plans, documents, surveys, visitor comments, RSS feeds, social media sharing, SEO.

Page 34: Social Media Outreach

BlogsConversation is archived on blog and may spread to other sites.

Page 35: Social Media Outreach

FacebookAugment your blog with a Facebook Page

Page 36: Social Media Outreach

FacebookUsing pages to connect with constituents & promote events

Page 37: Social Media Outreach

Twitter ChatsReal-time meetings via Twitter. Simply set a time, hashtag and moderator.

Page 38: Social Media Outreach

LinkedIn GroupsCreate a group for your community.

Page 39: Social Media Outreach

Social Media Press ReleaseMainstream media is listening. (They’re also following you on Twitter & Facebook.)

Page 40: Social Media Outreach

Integrated CommunicationCoordinate your blog with social media efforts as part of comprehensive plan.

Page 41: Social Media Outreach

social media consultants

Google “Heidi Cool” or “George Nemeth” to find us online, or visit:

http://georgenemeth.com/

http://www.heidicool.com

Many of the resources mentioned can be found online at:http://delicious.com/hacool/APAClevelandMeeting

Heidi Cool & George Nemeth