social media for time-starved entrepreneurs (search influence)
TRANSCRIPT
WILL SCOTT, CEO SEARCH INFLUENCE @SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
SOCIAL MEDIA FOR TIME-STARVED ENTREPRENEURS
WHY SOCIAL MEDIA IS WORTH YOUR TIME
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
OF ONLINE ADULTS USE SOCIAL NETWORKING SITES
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
74%
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
OF ONLINE ADULTS USE FACEBOOK
71%
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
OF ONLINE ADULTS USE LINKEDIN
28%OF ONLINE ADULTS USE
28%
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
OF ONLINE ADULTS USE INSTAGRAM
26%OF ONLINE ADULTS USE
23%
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
OF BUSINESSES SAY SOCIAL MEDIA KEEPS CUSTOMERS
25%
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
ARE CEOs FINALLY GOING SOCIAL?
68%
@searchinfluence
OF CEOs HAD NO SOCIAL PRESENCE ON THE FIVE SOCIAL NETWORKS
OF CEOs WHO HAD TWITTER ACCOUNTSWERE ACTUALLY TWEETING
69%
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@searchinfluence
DOMINATES AS THE ENTRY SOCIAL NETWORK OF CHOICE
OF CEOs ONLY ON ONE NETWORK WERE ON LINKEDIN
74%
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
YOU CAN GO SOCIAL
NOT YOUR FULL-TIME JOB … AND THAT’S OK!
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
COMPLEMENT YOUR BUSINESS
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
TARGET YOUR SOCIAL TIME
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
CHANNEL YOUR TARGET CUSTOMER
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STEP 1 DEFINE YOUR TARGET MARKET• DO YOUR CUSTOMERS FALL INTO A CERTAIN INCOME CLASS TO AFFORD YOUR PRODUCTS, SERVICES?
• IS YOUR PRODUCT OR SERVICE SPECIFICALLY FOR MEN OR WOMEN?
• WHAT IS YOUR TYPICAL CUSTOMER’S AGE? MARITAL AND FAMILY STATUS? WHO MAKES THE PURCHASING DECISIONS?
• WHERE IS YOUR TARGET CUSTOMER PHYSICALLY LOCATED? LOCAL? ONLINE?
• DOES YOUR PRODUCT OR SERVICE APPEAR TO A CERTAIN CULTURE?
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STEP 2 WHAT MAKES YOUR CUSTOMERS TICK?
• WHAT ARE YOUR CUSTOMERS LIKES & DISLIKES?
• WHAT TYPES OF TELEVISION SHOWS DO THEY WATCH? WHAT KINDSOF MAGAZINES, WEBSITES, ETC., DO THEY READ?
• WHAT ARE THEIR VALUES?
• WHAT KIND OF LIFESTYLE DO THEY LEAD? HOW DOES YOUR PRODUCT OR SERVICE FIT INTO THEIR LIFESTYLE?
STEP 3CHOOSE YOUR
TARGET NETWORKS
TO REACH THEM
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
CHOOSING YOUR TARGET NETWORKS
• FAST-MOVING CONSUMER GOODS WILL PERFOMR BETTER ON FACEBOOK
• TWITTER IS PRIMARILY A NEWS SOURCE FOR ITS USERS.
• PINTEREST IS THE PLACE TO BE FOR FOOD- AND DRINK-RELATED PRODUCTS OR CONTENT AS WELL AS FAMILY OR PARENTING CONTENT.
• INSTAGRAM’S AUDIENCE PRIMARILY FEMALE BETWEEN THE AGES OF 18 AND 44. CLOTHING, ACCESSORIES AND ENTERTAINMENT-RELATED BRANDS DO WELL HERE.
FACEBOOK@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
YOUTUBE
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
MAKE A PLAN
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STEP 1 CREATE SOCIAL MEDIA GOALS• WRITE DOWN 3 SOCIAL MEDIA GOALS: WHAT SUCCESS LOOKS LIKE AND HOW YOU’LL TRACK THEM.
• WHAT TYPES OF CONTENT WILL YOU POST AND HOW OFTEN?
• WHO WILL CREATE THE CONTENT?
• YOUR SOCIAL MEDIA EFFORTS SHOULD BE DRIVEN BY BUSINESS OBJECTIVES.
• GO BEYOND SOCIAL; CONSIDER LEADS, SENTIMENT OR WEBSITE TRAFFIC.
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STEP 2 DO A SOCIAL MEDIA AUDIT
• WHAT SOCIAL MEDIA NETWORKS ARE YOU ON?
• WHO IS CONNECTING WITH YOU VIA THESE SOCIAL NETWORKS?
• HOW DOES YOUR SOCIAL MEDIA PRESENCE COMPARE TO YOUR COMPETITORS?
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STEP 3 CREATE OR IMPROVE
• IF YOU’RE NOT ALREADY ON YOUR TARGET SOCIAL MEDIA NETWORKS, IT’S TIME TO OPEN AN ACCOUNT
• IF YOU’RE ON YOUR TARGET SOCIAL MEDIA NETWORKS, REFINE & UPDATE THEM.
PUT IT ON THE CALENDAR
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
BEST TIMES TO POST ON FACEBOOK
• POST BETWEEN 1-4 P.M.
• PEAK TIME IS WEDNESDAY AT 3 P.M.
• LIMIT POSTS ON FACEBOOK TO ONCE PER DAY
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
BEST TIMES TO POST ON LINKEDIN
• BEST DAYS ARE TUESDAYS – THURSDAYS
• PEAK TIMES ARE NOON AND 5-6 P.M.
• WORST TIMES TO POST ON LINKEDIN ARE MONDAYS AND FRIDAYS 10 P.M. TO 6 A.M.
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
BEST TIMES TO POST ON TWITTER
• GOOD TIMES TO POST ARE MONDAYS THROUGH THURSDAYS FROM 1-3 P.M.
• WORST TIMES TO POST ARE ANY DAY AFTER 8 P.M. AND FRIDAYS AFTER 3 P.M.
MULTITASK
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
GET SOCIAL MEDIA APPS ON
YOUR PHONE
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@searchinfluence
SOCIAL MEDIA APPS
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
LINKEDINPINTEREST
INSTAGRAMFACEBOOK
@searchinfluence
APPS FOR TWITTER
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
TWEETCASTERTWICCA (FOR ANDROID)
TWITTERECHOFON
AUTOMATE, AUTOMATE,AUTOMATE
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@searchinfluence
FACEBOOK SCHEDULING
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@searchinfluence
THERE’S ALSO HOOTSUITE
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
REACT & ENGAGE
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
STRATEGIC FOLLOWING
• FOLLOW OTHER KEY INDUSTRY MEMBERS AND INFLUENCERS THAT ARE RELEVANT TO YOUR BUSINESS
• ENGAGE WITH INDUSTRY INFLUENCERS ONLINE
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
ENGAGE STRATEGICALLY ON TWITTER
• RETWEET TWEETS THAT ARE RELEVANT TO YOU
• @MENTION INDIVIDUALS OR BUSINESSES YOU ADMIRE
• RESPOND/REPLY TO TWEETS THAT ARE RELEVANT TO YOU OR MENTION YOU
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
ENGAGE STRATEGICALLY ON FACEBOOK
• REPOST CONTENT THAT IS RELEVANT TO YOU
• TAG INDIVIDUALS OR BUSINESSES THAT YOU ADMIRE
• RESPOND/REPLY TO POSTS THAT ARE RELEVANT TO YOU OR MENTION YOU
@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
LEVERAGE YOUR AUDIENCE
• ASK YOUR AUDIENCE TO SHARE IMPORTANT POSTS
• ASK YOUR AUDIENCE TO COMMENT AND SHARE FEEDBACK
• BE PREPARED TO RESPOND TO COMMENTS WHEN NEEDED
TRACK YOURSELF
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@searchinfluence
SOCIAL MENTION
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@searchinfluence
TOPSY
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
@searchinfluence
ARE YOU INFLUENTIAL?
@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
WILL SCOTT, CEO SEARCH INFLUENCE @SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION
THANK YOU!ANY QUESTIONS?