social media for time-starved entrepreneurs (search influence)

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WILL SCOTT, CEO SEARCH INFLUENCE @SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION SOCIAL MEDIA FOR TIME-STARVED ENTREPRENEURS

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Page 1: Social Media for Time-Starved Entrepreneurs (Search Influence)

WILL SCOTT, CEO SEARCH INFLUENCE @SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

SOCIAL MEDIA FOR TIME-STARVED ENTREPRENEURS

Page 2: Social Media for Time-Starved Entrepreneurs (Search Influence)

WHY SOCIAL MEDIA IS WORTH YOUR TIME

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 3: Social Media for Time-Starved Entrepreneurs (Search Influence)

OF ONLINE ADULTS USE SOCIAL NETWORKING SITES

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

74%

Page 4: Social Media for Time-Starved Entrepreneurs (Search Influence)

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

OF ONLINE ADULTS USE FACEBOOK

71%

Page 5: Social Media for Time-Starved Entrepreneurs (Search Influence)

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

OF ONLINE ADULTS USE LINKEDIN

28%OF ONLINE ADULTS USE

PINTEREST

28%

Page 6: Social Media for Time-Starved Entrepreneurs (Search Influence)

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

OF ONLINE ADULTS USE INSTAGRAM

26%OF ONLINE ADULTS USE

TWITTER

23%

Page 7: Social Media for Time-Starved Entrepreneurs (Search Influence)

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

OF BUSINESSES SAY SOCIAL MEDIA KEEPS CUSTOMERS

25%

Page 8: Social Media for Time-Starved Entrepreneurs (Search Influence)

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

ARE CEOs FINALLY GOING SOCIAL?

Page 9: Social Media for Time-Starved Entrepreneurs (Search Influence)

68%

@searchinfluence

OF CEOs HAD NO SOCIAL PRESENCE ON THE FIVE SOCIAL NETWORKS

OF CEOs WHO HAD TWITTER ACCOUNTSWERE ACTUALLY TWEETING

69%

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 10: Social Media for Time-Starved Entrepreneurs (Search Influence)

LINKEDIN

@searchinfluence

DOMINATES AS THE ENTRY SOCIAL NETWORK OF CHOICE

OF CEOs ONLY ON ONE NETWORK WERE ON LINKEDIN

74%

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 11: Social Media for Time-Starved Entrepreneurs (Search Influence)

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

YOU CAN GO SOCIAL

Page 12: Social Media for Time-Starved Entrepreneurs (Search Influence)

NOT YOUR FULL-TIME JOB … AND THAT’S OK!

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 13: Social Media for Time-Starved Entrepreneurs (Search Influence)

COMPLEMENT YOUR BUSINESS

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 14: Social Media for Time-Starved Entrepreneurs (Search Influence)

TARGET YOUR SOCIAL TIME

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 15: Social Media for Time-Starved Entrepreneurs (Search Influence)

CHANNEL YOUR TARGET CUSTOMER

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 16: Social Media for Time-Starved Entrepreneurs (Search Influence)

STEP 1 DEFINE YOUR TARGET MARKET• DO YOUR CUSTOMERS FALL INTO A CERTAIN INCOME CLASS TO AFFORD YOUR PRODUCTS, SERVICES?

• IS YOUR PRODUCT OR SERVICE SPECIFICALLY FOR MEN OR WOMEN?

• WHAT IS YOUR TYPICAL CUSTOMER’S AGE? MARITAL AND FAMILY STATUS? WHO MAKES THE PURCHASING DECISIONS?

• WHERE IS YOUR TARGET CUSTOMER PHYSICALLY LOCATED? LOCAL? ONLINE?

• DOES YOUR PRODUCT OR SERVICE APPEAR TO A CERTAIN CULTURE?

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 17: Social Media for Time-Starved Entrepreneurs (Search Influence)

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

STEP 2 WHAT MAKES YOUR CUSTOMERS TICK?

• WHAT ARE YOUR CUSTOMERS LIKES & DISLIKES?

• WHAT TYPES OF TELEVISION SHOWS DO THEY WATCH? WHAT KINDSOF MAGAZINES, WEBSITES, ETC., DO THEY READ?

• WHAT ARE THEIR VALUES?

• WHAT KIND OF LIFESTYLE DO THEY LEAD? HOW DOES YOUR PRODUCT OR SERVICE FIT INTO THEIR LIFESTYLE?

Page 18: Social Media for Time-Starved Entrepreneurs (Search Influence)

STEP 3CHOOSE YOUR

TARGET NETWORKS

TO REACH THEM

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 19: Social Media for Time-Starved Entrepreneurs (Search Influence)

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

CHOOSING YOUR TARGET NETWORKS

• FAST-MOVING CONSUMER GOODS WILL PERFOMR BETTER ON FACEBOOK

• TWITTER IS PRIMARILY A NEWS SOURCE FOR ITS USERS.

• PINTEREST IS THE PLACE TO BE FOR FOOD- AND DRINK-RELATED PRODUCTS OR CONTENT AS WELL AS FAMILY OR PARENTING CONTENT.

• INSTAGRAM’S AUDIENCE PRIMARILY FEMALE BETWEEN THE AGES OF 18 AND 44. CLOTHING, ACCESSORIES AND ENTERTAINMENT-RELATED BRANDS DO WELL HERE.

Page 20: Social Media for Time-Starved Entrepreneurs (Search Influence)

FACEBOOK@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 21: Social Media for Time-Starved Entrepreneurs (Search Influence)

INSTAGRAM

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 22: Social Media for Time-Starved Entrepreneurs (Search Influence)

LINKEDIN

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 23: Social Media for Time-Starved Entrepreneurs (Search Influence)

TWITTER

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 24: Social Media for Time-Starved Entrepreneurs (Search Influence)

YOUTUBE

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 25: Social Media for Time-Starved Entrepreneurs (Search Influence)

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

MAKE A PLAN

Page 26: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

STEP 1 CREATE SOCIAL MEDIA GOALS• WRITE DOWN 3 SOCIAL MEDIA GOALS: WHAT SUCCESS LOOKS LIKE AND HOW YOU’LL TRACK THEM.

• WHAT TYPES OF CONTENT WILL YOU POST AND HOW OFTEN?

• WHO WILL CREATE THE CONTENT?

• YOUR SOCIAL MEDIA EFFORTS SHOULD BE DRIVEN BY BUSINESS OBJECTIVES.

• GO BEYOND SOCIAL; CONSIDER LEADS, SENTIMENT OR WEBSITE TRAFFIC.

Page 27: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

STEP 2 DO A SOCIAL MEDIA AUDIT

• WHAT SOCIAL MEDIA NETWORKS ARE YOU ON?

• WHO IS CONNECTING WITH YOU VIA THESE SOCIAL NETWORKS?

• HOW DOES YOUR SOCIAL MEDIA PRESENCE COMPARE TO YOUR COMPETITORS?

Page 28: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

STEP 3 CREATE OR IMPROVE

• IF YOU’RE NOT ALREADY ON YOUR TARGET SOCIAL MEDIA NETWORKS, IT’S TIME TO OPEN AN ACCOUNT

• IF YOU’RE ON YOUR TARGET SOCIAL MEDIA NETWORKS, REFINE & UPDATE THEM.

Page 29: Social Media for Time-Starved Entrepreneurs (Search Influence)

PUT IT ON THE CALENDAR

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 30: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

BEST TIMES TO POST ON FACEBOOK

• POST BETWEEN 1-4 P.M.

• PEAK TIME IS WEDNESDAY AT 3 P.M.

• LIMIT POSTS ON FACEBOOK TO ONCE PER DAY

Page 31: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

BEST TIMES TO POST ON LINKEDIN

• BEST DAYS ARE TUESDAYS – THURSDAYS

• PEAK TIMES ARE NOON AND 5-6 P.M.

• WORST TIMES TO POST ON LINKEDIN ARE MONDAYS AND FRIDAYS 10 P.M. TO 6 A.M.

Page 32: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

BEST TIMES TO POST ON TWITTER

• GOOD TIMES TO POST ARE MONDAYS THROUGH THURSDAYS FROM 1-3 P.M.

• WORST TIMES TO POST ARE ANY DAY AFTER 8 P.M. AND FRIDAYS AFTER 3 P.M.

Page 33: Social Media for Time-Starved Entrepreneurs (Search Influence)

MULTITASK

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 34: Social Media for Time-Starved Entrepreneurs (Search Influence)

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 35: Social Media for Time-Starved Entrepreneurs (Search Influence)

GET SOCIAL MEDIA APPS ON

YOUR PHONE

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 36: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence

SOCIAL MEDIA APPS

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

LINKEDINPINTEREST

INSTAGRAMFACEBOOK

Page 37: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence

APPS FOR TWITTER

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

TWEETCASTERTWICCA (FOR ANDROID)

TWITTERECHOFON

Page 38: Social Media for Time-Starved Entrepreneurs (Search Influence)

AUTOMATE, AUTOMATE,AUTOMATE

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 39: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence

FACEBOOK SCHEDULING

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 40: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence

THERE’S ALSO HOOTSUITE

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 41: Social Media for Time-Starved Entrepreneurs (Search Influence)

REACT & ENGAGE

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 42: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

STRATEGIC FOLLOWING

• FOLLOW OTHER KEY INDUSTRY MEMBERS AND INFLUENCERS THAT ARE RELEVANT TO YOUR BUSINESS

• ENGAGE WITH INDUSTRY INFLUENCERS ONLINE

Page 43: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

ENGAGE STRATEGICALLY ON TWITTER

• RETWEET TWEETS THAT ARE RELEVANT TO YOU

• @MENTION INDIVIDUALS OR BUSINESSES YOU ADMIRE

• RESPOND/REPLY TO TWEETS THAT ARE RELEVANT TO YOU OR MENTION YOU

Page 44: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

ENGAGE STRATEGICALLY ON FACEBOOK

• REPOST CONTENT THAT IS RELEVANT TO YOU

• TAG INDIVIDUALS OR BUSINESSES THAT YOU ADMIRE

• RESPOND/REPLY TO POSTS THAT ARE RELEVANT TO YOU OR MENTION YOU

Page 45: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

LEVERAGE YOUR AUDIENCE

• ASK YOUR AUDIENCE TO SHARE IMPORTANT POSTS

• ASK YOUR AUDIENCE TO COMMENT AND SHARE FEEDBACK

• BE PREPARED TO RESPOND TO COMMENTS WHEN NEEDED

Page 46: Social Media for Time-Starved Entrepreneurs (Search Influence)

TRACK YOURSELF

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 47: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence

SOCIAL MENTION

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 48: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence

TOPSY

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 49: Social Media for Time-Starved Entrepreneurs (Search Influence)

@searchinfluence

ARE YOU INFLUENTIAL?

@SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

Page 50: Social Media for Time-Starved Entrepreneurs (Search Influence)

WILL SCOTT, CEO SEARCH INFLUENCE @SEARCHINFLUENCE @W2SCOTT @LOCALSEARCHASSOCIATION

THANK YOU!ANY QUESTIONS?