COMMUNITY MANAGEMENT – DOING IT FOR LOVE

Dan Azzopardi – Digital Communications Strategist @ Klick

Targeting

Standing out

Tone of voice

Timing

Testing

Interaction

Commitment

I’ll be covering:

TARGETING

Targeting

Targeting

http://www.youtube.com/user/Blendtec

STANDING OUT

Standing out

http://www.youtube.com/watch?v=RbkS8AnqNGU

Standing out

http://www.youtube.com/watch?v=yZRxf0lJTZk

Standing out

http://www.youtube.com/watch?v=Lie2Hui7-Z8

TONE OF VOICE

Tone of voice

TIMING

http://www.tweriod.com/

Timing

Timing

TESTING

Testing

INTERACTION

Interaction

Interaction

COMMITMENT

Commitment

http://blog.getsatisfaction.com/2011/01/24/community-manager/

THANKS

Dan Azzopardi - @dan_azzo

Klick Communication - @KlickPR

http://klick.com.au/