social media case study: pepperfry's colors of the rainbow contest

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Post on 21-Oct-2014

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Social media case study on how pepperfry's Colors of the Rainbow Contest helped drive organic traffic to their website.

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Page 1: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest
Page 2: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Objective

To drive Organic Traffic to the website

To celebrate the spirit of Monsoon

To impress upon the people that there is a search by color option on the website which adds an extra dimension to the usability.

Page 3: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Rainbow is one of the most beautiful sights during monsoon and is a feel good factor.

The idea revolved around celebrating the sighting of a rainbow and spread the feel good factor.

All a fan needed to do was navigate to the website, pick items from each color of the rainbow and submit the respective links on the application and tell the Brand which was their favorite color of the rainbow and why.

The winner was decided based on their choices of products and the answer.

Duration 7 Days

The winner was given a Brand New DVD Player.

COLOURS OF THE RAINBOW

Page 4: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Application Touch Points

Page 5: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Fan gate for conversion of Non Fans

Page 6: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

The Landing Page: In Sync with the Monsoon theme

Page 7: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Contest Info: Simplicity is key

Page 8: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Enter Contest: Ease of use to the participants

Page 9: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

We wanted the contest to be promoted without Ads and grow organically, So we stopped our Fan building during the campaign to measure results.

We stuck to the rainbow theme for the campaign and painted our pages One color of the rainbow each day.

We used the following means to reach out to fans with the message about the campaign:

New Cover pic every day with one of the rainbow colors with a quote related to that color

Tab icon of the app were changed everyday in sync with the Cover Pic

Strategy to Promote the Theme

Page 10: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Contest based posts

Facts about the color of the day

Post on what these Colors are called in diff languages

Strategy to Promote the Theme

Page 11: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Color themed Cover pic

Page 12: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Tabs when Red was the theme of the day

Tabs when Green was the theme of the day

Color theme Tab Icons

Page 13: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Color in Languages

Page 14: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Color in Languages

Page 15: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Color Facts

Page 16: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Color Facts

Page 17: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

What Fans Did! Product Urls were collected in the backend

Page 18: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

And the Winner!

Page 19: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Total Contest Entries in 7 days – 170

Organic Fan Growth – 585 Fans

Total Tab Views - 1,157

Total Visits to Website via Facebook – 2,171

Total Website Page Views – 12, 839

Average Visit Duration – 10mins

Bounce Rate experienced: 34.22%

Total Conversions on the website during the campaign through Facebook Referral traffic: 332

And the Outcome!

Page 20: Social Media Case Study: Pepperfry's Colors of the Rainbow Contest

Key Learning and Observations

Majority eCommerce providers look for website traffic as a key measurement of social media ROI

It is important to find newer and finer ways of driving traffic without compromising on the feel good factor of Social media and the informal nature of the medium

Innovative means to drive traffic will always be appreciated more so when the fans have a reason to go visit the website

However, not all brands will have the same result as “Product” plays an important role in the overall scheme of things

Keeping the campaign relevant, current and consistent in execution is Key to success