social is ready to be loved - webinar march 2014
TRANSCRIPT
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Google has Dumped You. But Social is Ready to be Loved.
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1 Slides and recording will be available afterwards
2 Join the conversation on Twitter #SMMWebinar
3 If you have questions, ask on Twitter using the #
4 If you have technical difficulties, use the webinar chat box
HOUSEKEEPING
#SMMWebinar
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PRESENTERS
#SMMWebinar
Cheri Percy Content and Community
Manager at Distilled.
@Distilled
Simon Penson Founder of Zazzle Media.
@ZazzleMedia
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1 Building Your Brand on Social
2 Identifying the Best Social Channels for You
3 Tracking Your Social Media Efforts
4 Paid Social - Finding Your Audience
5 Setting Up Your Paid Campaign
6 Measuring the ROI of Social
7 Q&A
AGENDA
#SMMWebinar
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#SMMWebinar
We can’t put all our eggs in Google’s basket
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BUILDING YOUR BRAND ON SOCIAL. 1
#SMMWebinar
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You’ve been given the keys to the corporate social accounts; now what?
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My first day at Distilled
#SMMWebinar
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My background is in music
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Conversation, not Broadcast
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Google Has Dumped You; But Social Is Ready To Be Loved
Starting the Conversation
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Don’t just share your own content
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Showing the Love
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And Not Just Online …
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Track your associated hashtags
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USING FAVOURITES AS ONLINE TESTIMONIALS.
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Bookmark for Later
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Embed them into your site
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Google Has Dumped You; But Social Is Ready To Be Loved
Get Organised #SMMWebinar
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ALIGN YOUR SOCIAL MEDIA WITH YOUR CONTENT.
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Use a Project Management System
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Filter by ‘not complete’
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Add a Project Brief
#SMMWebinar
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IDENTIFY THE BEST SOCIAL CHANNELS FOR YOU.
#SMMWebinar
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MTV’s #NeedToKnow
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Lowes #FixInSix
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TRACKING YOUR SOCIAL MEDIA EFFORTS.
#SMMWebinar
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Use Google Tag Manager
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Add your source
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Add your medium
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Name your campaign
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Identifying social traffic
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Google Has Dumped You; But Social Is Ready To Be Loved
Making over your ‘social’ toolbox
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Google Has Dumped You; But Social Is Ready To Be Loved
Media monitoring made simple
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Google Has Dumped You; But Social Is Ready To Be Loved
Topsy
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Google Has Dumped You; But Social Is Ready To Be Loved
Identifying thought leaders #SMMWebinar
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4. PAID SOCIAL – FINDING YOUR AUDIENCE.
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IT ALL STARTS WITH
AUDIENCE #SMMWebinar
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KNOW WHO YOU’RE TALKING TO
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Find out like this …
Facebook Power Editor #SMMWebinar
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Use this formula.
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You end up with this.
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You can even do it with age …
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And Brands #SMMWebinar
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Read more on the HubSpot blog (link will be posted out in the Slides a8er the webinar)
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CREATE PERSONAS
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#SMMWebinar
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SETTING UP THE
CAMPAIGN #SMMWebinar
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#SMMWebinar
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Facebook Options
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Facebook Ad Placement Domain Ads – Pushing traffic ‘offsite’ – best for ROI.
RHC (Right Hand Column) A lot more impressions but expectation is not to go offsite.
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22x ROI than the rest of Facebook. #SMMWebinar
Facebook Ad Placements NEWS FEED
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Age and Location: Break it down. Key component of your test strategy. Same is true of location. Mobile: Mobile newsfeed for conversions is not great. Mobile is fine for Likes and engagement. Lookalike Audiences: Find and reach more people who look like your best customers by utilizing Lookalike Audiences for users who are likely to convert. You can find this option in Power Editor. Utilize the data you created: Set up campaign groups based on each persona and target by interest.
#SMMWebinar
Facebook Targeting
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Images: To comply with Facebook policies and catch user’s attention, be sure to include less than 20% text in your photos. Images featuring bright colors or people/emotion perform best. Headline: Show our targeted demographic that we are speaking directly to them. We can ask relevant questions or make statements that our target demographic will respond to. We can also use it to voice relevant, beneficial selling points. Body Copy: Include a strong CTA (Call To Action) or next step e.g. click here, register here and so on.
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Facebook Content
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TWITTER OPTIONS
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#SMMWebinar
Twitter Ad Formats
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Keywords - simple but often targeting is a little loose Television – treated as a broadcast advertising opportunity Interests – great for utlising earlier audience insight
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Twitter Targeting
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• Users’ web browsing behavior. • Email addresses and other CRM data. • Lists of Twitter IDs.
Allows you to target based on…
MUST WORK WITH A 3RD PARTY AD PARTNER
Tailored Audiences
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• AD FORMATS • PLACEMENTS • TARGETING • CREATIVE
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It’s all about the …
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MEASURING ROI.
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QUESTIONS?
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THANK YOU.
#SMMWebinar
Cheri Percy Content and Community Manager at
Distilled. [email protected]
@Distilled
Simon Penson Founder of Zazzle Media.
@ZazzleMedia