social informatics lecture 3 selection salzburg 2008

Gunilla Bradley I 2008

Social Informatics Lecture 3

• ICT and psychosocial communication (e g distributed communication) (chapt 7)

• ICT and stress and health issues (chapt 8)

• From theory to actions: How to achieve the good ICT society – actions on various levels of analysis (chapt 9)


Human Communication - Functions

• Knowledge

• Social

• Control

• Expressive

• Democratic

• Psychosocial communication becomes a key issue in Network Organizations

• Communication is both deepened and broadened


Main Hypotheses on Communication in the IT Society from mid 1980’s are 2000´s confirmed

• Our perception - less time and closer in space

• Structure, quantity and quality of contacts change

• Electronic subcultures appear

• New dimensions of quality

• Strengthening of traditional family life

- few narrow contacts

- increase of remote contacts

• Identity and self perception change

- electronic loneliness

- avatars • Subdivision in work – leisure loses relevance• Gender structure – new patterns


The Communication Circle (Bradley 1977,1993, 2006)


Mobile Connection

Safety and Security• Contribution to security• The Mobile telephone in extraordinary situations• Diminution of safety

Coordination of Everyday Life• Social coordination • Mechanical timekeeping and social coordination• Micro coordination• Time base vs. Mobile-based coordination

New Life style – teenagers

The role of ICT for promoting social capital or individualism?

Source: Ling 2004


Stress – with ICT our Pace is accelerating

Overstimulation Balance Understimulation- Too much - Too little

Amount of work

Communication

Information

Responsibility

Security

Demands for training / learning

Influence and power

Flexibility / change

Dependency

Mobility

Availability


Stress in the Internet World

• Information overload

• Contact overload

• Requirements on availability

• No organizational “filters”

• Hard to separate essentials from noise

• Increased level of expectations

• Perception of less time and closer in space


From Theory to Action – How to achieve the Good ICT society?


Actions toward the Good ICT Society

Actions towards the Good ICT Society (chapter 9)


Focus on some major Psychosocial Processes as Policy Statements (Bradley 2001)

• Integration or Isolation

• Autonomy or Control

• Overstimulation or Understimulation

• Synergy or Separation of Selves

• Humanisation or Dehumanisation

• E-cooperation (peace) or E-conflicts (wars)

• Sustainability – humane and

environmental


e-Society - Visions (WITFOR 2003)

• Bridging the digital divide• Ensuring the freedom of

expression• Reducing poverty• Facilitating social integration• Respecting diversity• Combine ”public domains” and

IPR• Fighting illiteracy• Encouraging e-governance and

e-democracy• Improving quality of life• Protecting local and global

environment for future generations

social informatics lecture 3 selection salzburg 2008

Health & Medicine