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Social Inclusion Innovation Toolkit Improving lives and life chances for the most excluded though the use of technology Set Up Planning Innovation Event Project Definitions Business Case Action Decision Process justification Process alignment Senior buy-in Project manager Decision to proceed Research Stimulus Material ID Stakeholders Engage Stakeholders Event logistics Engage Consultant Stakeholder pre- work Decision criteria Mixed perspectives Stimulus Material Testimony/ Advocacy User involvement Barriers/ Issues Problem definition Idea generation Role of IT in ideas Idea voting Business case drafting Business case meetings Business case validation Socialise cases Partner engagement Final Business Cases Decision presentation Milestone decision Project Initiation Idea shortlisting Idea development Desk research Market scanning ID potential partners Talk to partners Project definitions User testing Down-selection • Social Needs • LAA Targets • National indicators • Equality impact • Vulnerable groups • Communities • Transformation • Change • Inclusion • Empowerment • Learning • Development • Engagement • Local Priorities • Area Assessment Broad Drivers • Clear Problem • Clear Need • Clear Beneficiaries Focus Creative Event Define Projects • Sustainable • Focused • Partnership based • User-needs based • Mainstream • Technology + Change • Clear objectives • Measurable outcomes • New perspectives • Challenge norms • Stimulate Change • User-consultation • Join-up services • Fewer Ideas • Well Defined • Partners Scanning • Market Scanning • User Testing Engagement • Beneficiaries • Experts • Funders • Service providers • Frontline workers • Cross-sector • Local/ National V i e w I s s u e / n e e d s t h r o u g h D i g i t a l I n c l u s i o n L e n s Ideas • Many Ideas • Broad/ Aspirational T e s t i d e a s a g a i n s t p r e - a g r e e d c r i t e r i a S o c i a l R e t u r n o n I n v e s t m e n t o f p r o j e c t s Justify Action • Clear Project • Clear Justification ACTION O r g a n i s a t i o n a l a n d P a r t n e r s h i p S t r a t e g i c P r i o r i t i e s a n d p l a n n i n g 50-100 ideas Created 10-20 Ideas Selected Workshop Report Milestone Decision Partnership Established Project Initiation Success Criteria Agreed Project Kick-off Project Team Formed Project Governance Established Project Context Agreed 3-5 Potential Projects Selected 3-5 Project Definitions Developed 1-2 Clear Business Cases Research Event Planned Consultant Engaged Stakeholders Engaged PROCESS OUTPUTS IDEAS/ ACTIVITIES

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Page 1: Social Inclusion Innovation Toolkit Improving lives and life chances for the most excluded though the use of technology Set UpPlanning Innovation Event

Social Inclusion Innovation ToolkitImproving lives and life chances for the most excluded though the use of technology

Set Up PlanningInnovation

EventProject

DefinitionsBusiness

CaseAction

Decision

• Process justification• Process alignment• Senior buy-in• Project manager• Decision to proceed

• Research• Stimulus Material• ID Stakeholders • Engage Stakeholders• Event logistics• Engage Consultant• Stakeholder pre-work• Decision criteria

• Mixed perspectives • Stimulus Material• Testimony/ Advocacy• User involvement• Barriers/ Issues• Problem definition• Idea generation• Role of IT in ideas• Idea voting

• Business case drafting• Business case meetings• Business case validation• Socialise cases• Partner engagement• Final Business Cases

• Decision presentation• Milestone decision• Project Initiation

• Idea shortlisting• Idea development• Desk research• Market scanning• ID potential partners• Talk to partners• Project definitions• User testing• Down-selection

• Social Needs• LAA Targets• National indicators• Equality impact• Vulnerable groups• Communities• Transformation• Change• Inclusion• Empowerment• Learning• Development• Engagement• Local Priorities• Area Assessment

Broad Drivers

• Clear Problem• Clear Need• Clear Beneficiaries

Focus

Creative Event

Define Projects • Sustainable• Focused• Partnership based• User-needs based• Mainstream• Technology + Change• Clear objectives• Measurable outcomes

• New perspectives• Challenge norms• Stimulate Change• User-consultation• Join-up services

• Fewer Ideas• Well Defined• Partners Scanning• Market Scanning• User Testing

Engagement• Beneficiaries• Experts• Funders• Service providers• Frontline workers• Cross-sector• Local/ National

Vie

w I

ss

ue

/ n

ee

ds

th

rou

gh

D

igit

al

Inc

lus

ion

Le

ns

Ideas• Many Ideas• Broad/ Aspirational T

es

t id

ea

s a

ga

ins

t p

re-

agr e

ed

cri

teri

a

So

cia

l R

etu

rn o

n

Inv

es

t me

nt

of

pro

jec

ts

Justify Action• Clear Project• Clear Justification

ACTION

Org

an

isa

tio

na

l a

nd

Pa

r tn

ers

hip

S

tra

teg

ic P

r io

r iti

es

an

d p

lan

nin

g

50-100 ideas Created

10-20 Ideas Selected

Workshop Report

Milestone Decision

Partnership Established

Project Initiation

Success Criteria Agreed

Project Kick-off

Project Team Formed

Project Governance Established

Project Context Agreed

3-5 Potential Projects Selected

3-5 Project Definitions Developed

1-2 Clear Business Cases

Research

Event Planned

Consultant Engaged

Stakeholders Engaged

PR

OC

ES

SO

UT

PU

TS

IDE

AS

/ AC

TIV

ITIE

S

Page 2: Social Inclusion Innovation Toolkit Improving lives and life chances for the most excluded though the use of technology Set UpPlanning Innovation Event

Social Inclusion Innovation Toolkit

Creative Event

Gu

ide

sT

oo

lsE

xam

ple

s

1.1 Two Page Briefing1.2 Longer Briefing1.3 A3 Process Map1.4 Process Guide1.5 Phase 1 Guide

1.6 Intro Presentation1.7 Contract Spec1.8 LIA Spec

1.9 Example Specs1.10 Case Studies - N Lincolnshire - Doncaster PCT - Kent - Reading

2.1 Phase 2 Guide2.2 Research Guide2.3 Pre-work Guide

2.4 Invitation checklist2.5 Planning spreadsheet2.6 Diary Marker letter

2.7 Invitation examples2.8 Planning examples2.9 Letter examples2.10 Research Examples

3.1 Phase 3 Guide

3.2 Workshop Templates3.3 Event Report Template

3.4 Agenda Examples3.5 Example Reports

4.1 Phase 4 Guide

4.2 Selection Criteria Tool4.3 Project Definition Template

4.2 Example Project Definitions

5.1 Phase 5 Guide

5.2 Benefits Tool5.3 Business Case Template5.4 ACE Tool

5.5 Example Cases

6.2 Presentation Template

6.1 Phase 5 Guide

6.3 Example Presentations

Set Up PlanningInnovation

EventProject

DefinitionsBusiness

CaseAction

Decision

Wh

o?

Improving lives and life chances for the most excluded through the use of technology

Broad Drivers

Focus

Define Projects

EngagementIdeas

Justify Action

ACTION

CreativeEvent

Lead: Support:Key Stakeholder: ChiefExecutive

Lead: Project ManagerSupport: Project Team/ConsultantKey Stakeholder: Chief Executive

Lead: Project ManagerSupport: Consultant/ ProjectTeamKey Stakeholder: ChiefExecutive

Lead: Project Mgr/ConsultantSupport: Project Team/ConsultantKey Stakeholder: Chief Executive

Lead: Project Mgr/ConsultantSupport: Project Team/ConsultantKey Stakeholder: ChiefExecutive

Lead: Project ManagerSupport: Key Stakeholder: ChiefExecutive