social dialogue in local government dialogue in local government carlos r. carrión-crespo...
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Social Dialogue in Local Government
C a r l o s R . C a r r i ó n - C re s p oS p e c i a l i s t , P u b l i c S e r v i c e s a n d U t i l i t i e sI N T E R N AT I O N A L L A B O U R O F F I C E
2 0 N o v e m b e r 2 0 1 4
Role of Local GovernmentWASH trends: centralized policy & decentralized supply
Public sector controls the majority of water operations, mostly local
Formal operations are highly unionized
Informal female and child work widespread, mostly within communities
SOCIAL DIALOGUE
Mechanisms to foster understanding between diverse interests on issues of common interest relating to economic and social policy.
Includes information sharing, consultation, participation, negotiations and collective bargaining
Build consensus and prevent conflict
SOCIAL DIALOGUE
“Social dialogue and tripartism [are] the most appropriate methods for:
translating economic development into social progress, and social progress into economic development; [and]
facilitating consensus building on relevant national and international policies that impact on employment and decent work strategies and programmes”
Declaration on Social Justice for a Fair Globalization (2008)
SOCIAL DIALOGUE ACTORS
National Government
Local Governments
Water operators
Workers organizations
Users associations
Professional associations
NGOs
IGOs
Etc.
THE SOCIAL DIALOGUE CYCLE
Problem Identification
Consultation Diagnosis (data analysis)
FeedbackJoint Diagnosis
Joint Planning
Action E v a l u a t i o n
Establishing agreed criteria
Data collection
Feedback, remedial action and conflictresolution
MONITORING AND EVALUATING SOCIAL DIALOGUE
ESTABLISHING AGREED CRITERIA
Identify objective criteria to evaluate each possible solution (e.g. in relation to costs/benefits, consequences, practicality, meeting of needs, addressing causes, dis/advantages, eliminating symptoms)
Process evaluation: trust, reciprocity,credible commitments, democraticinvolvement, efficient bargaining
Outcome measures: operators, users,public interests, employment-related
DATA COLLECTION
Objective, reliable, accurate, systematic,appropriate
Social partners and third parties
FEEDBACK, REMEDIAL ACTION AND CONFLICT RESOLUTION
Research
Feed-back
Action[Planning Initiating Implementing]----------------------------------------------------
Remedial ActionProcess improvement and conflict resolution