•Speaker introductions

•What functions can benefit from listening?

•Natural Language Processing and TED talks

•Case Studies

•Points to consider on Privacy

Kevin Walsh, Vice President of Digital Strategy@KWalsh30

Chris Hall, Consultant at Innovation Center; @Hallicious

Ted Smith, Executive Vice President, Audience Knowledge at Health Central@TedSmithPhd

Statistician Sebastian Wernicke reverse-engineers the perfect Ted Talk .Then gives a Ted Talk about it.

"If speaking is silver, then listening is gold."