social commerce introduction

27
Social Commerce Monday, 25 April 2011

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A brief introduction to Social Commerce done by me (Tom Le Bree) for April's And Then The World Presents... talk at The Hospital Club. N.B. This is best viewed in full-screen mode.

TRANSCRIPT

Page 1: Social Commerce Introduction

Social Commerce

Monday, 25 April 2011

Page 2: Social Commerce Introduction

- Introduction: What it is

- Explanation: Why it works

- Examples: How it works

tonight’s Talk...

Monday, 25 April 2011

Page 3: Social Commerce Introduction

Introduction

Monday, 25 April 2011

Page 4: Social Commerce Introduction

Monday, 25 April 2011

Page 5: Social Commerce Introduction

E-COMMERCE + SOCIAL MEDIA

= Social Commerce

Monday, 25 April 2011

Page 6: Social Commerce Introduction

E-COMMERCE - IN the first 3 months of this year e-commerce reached £10 Billion

- online sales grew by 18% in 2010 compared to 2009, and are expected to grow by 13% in 2011

- IN the USa excludING groceries, e-commerce now makes up 13% of all retail activity

Monday, 25 April 2011

Page 7: Social Commerce Introduction

Social Media - Facebook has over 600 million active users, 50% of users log-on daily

- Twitter has over 200 million users, with 140 Million tweets published per day

-more than half of Western Europe’s online population will use It at least once a month

Monday, 25 April 2011

Page 8: Social Commerce Introduction

“50% of digital marketing growth (rising from $46.6 billion to $300 billion in 2020) will come from

social commerce”

Media Economist: Jack Myers

Monday, 25 April 2011

Page 9: Social Commerce Introduction

“70% of consumers trust friends’ opinions when making purchasing

decisions online”

Nilsen Net ratings

Monday, 25 April 2011

Page 10: Social Commerce Introduction

so, WHY IS SOCIAL COMMERCE SO EFFECTIVE?...

Monday, 25 April 2011

Page 11: Social Commerce Introduction

Simple Answer: You trust your friends

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Page 12: Social Commerce Introduction

Monday, 25 April 2011

Page 13: Social Commerce Introduction

All information and ideas contained in this presentation are confidential. © The Captaincy 2011

Nat

ural

ene

rgy

deve

lopm

ent

Age 4 – 16: Who is like me?

Age 1 – 6: Who do Ibelong to?

Age 18 – 35:What can I be?

Age 30 – 60:What have I become?

Age + 55:What can I still be?

Age 14 – 28:Who can I be?

Life Stages in the Real World

Source: Synovate Censydiam Institute Global Research

From natural being to cultivated being

Monday, 25 April 2011

Page 14: Social Commerce Introduction

Monday, 25 April 2011

Page 15: Social Commerce Introduction

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Page 16: Social Commerce Introduction

PURCHASING PROVESADVOCACY

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Page 17: Social Commerce Introduction

“The average facebook user has 130 friends”

Facebook press office

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Page 18: Social Commerce Introduction

TURNING TRANSACTIONS INTO COMMUNICATIONS

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Examples

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Page 20: Social Commerce Introduction

Group buying

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Page 21: Social Commerce Introduction

Transaction Tracking

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Page 22: Social Commerce Introduction

Transaction Tracking

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Page 23: Social Commerce Introduction

Social recommendation

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Page 24: Social Commerce Introduction

Peer/user validation

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Page 25: Social Commerce Introduction

summary

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Page 26: Social Commerce Introduction

If TRANSACTIONS Are Now COMMUNICATIONS...

Monday, 25 April 2011

Page 27: Social Commerce Introduction

Then how you sell is now as important as

what you sell

Monday, 25 April 2011