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Social Care Workshop 11 th July 12pm Pontefract Racecourse

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Page 1: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Social Care Workshop

11th July

12pm

Pontefract Racecourse

Page 2: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Welcome

Alison ClareProgramme ManagerYorkshire & Humber Care Record

Page 3: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Welcome

Richard Webb

Page 4: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Agenda12.00 – Light lunch and networking

13.00 – Introduction / Housekeeping - Alison Clare

Welcome video – Richard Webb

13.05 – Social Care joined up working video

13.10 – Summary of YH Care Record and progress - Neil Bartram

13.30 – How can LHCRE programme support Social Care - Caroline Lighten & Jill Ellerton

13.55 – Message from programme SRO - John Byrne

14.00 – Tea / Coffee

14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill

14.25 – Interactive workshop session on Social Care use cases• Introduction• Activity

15.10 – Feedback / Discussion, supported by Information Governance

15.45 – Next steps

16.00 – Close Session

Page 5: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Social care joined up working video

Page 6: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

YHCR - Background

Neil BartramBusiness Partner Technology & ChangeNorth Yorkshire County Council

Page 7: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session
Page 8: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

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Page 9: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session
Page 10: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

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Page 11: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

vLocal Authority Involvement & Roles Regional Digital Care Board

• Chief Executive of North Yorkshire County Council• Chief Executive of Leeds City Council• Chief Executive of Sheffield City Council

YHCR Clinical / Technical Design Authority• Director of Adult Social Services of North Yorkshire County Council

YHCR Delivery Board• Local Authority Lead from North Yorkshire County Council• Technical Lead from Leeds City Council

LGA LHCRE Network• Local Authority Lead from North Yorkshire County Council• Technical Lead from Leeds City Council

Page 12: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

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Page 13: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

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Page 14: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

vUse Case Pilots – Urgent Care & Cancer • Yorkshire Ambulance Service

• Handover of Care information with knowledge of care plans, crisis plans• Secondary Care Discharge outcomes back to YAS ePR• Do Not Attempt to Resuscitate (DNAR) and End of Life preferences

• Regional Cancer Centre/s• Share Doncaster cancer patient appropriate information with Rotherham and Leeds• Share ED attendances at Doncaster, Rotherham for oncology patients under the care of

Leeds

• Mental Health• Share Crisis Plans from Humber Teaching Hospital with pilot sites, including YAS

• North Yorkshire County Council• Access to social care information at key health delivery points (A&E, YAS, Regional Cancer

Centres)• Alerts to social care when presenting for treatment at the above• Multi-Disciplinary Teams & Huddles

Page 15: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

[email protected]

@NeilNycc

01609 533791

Page 16: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

How can LHCRE programme support Social Care

Caroline Lighten Business Development Officer

Jill EllertonSenior Occupational Therapist

Page 17: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Shared Care Record – The Benefits to Social Care

Caroline Lighten – Business Development Officer, Practice TeamJill Ellerton – Senior Occupational Therapist, Practice Team

11th July 2019

Page 18: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

NYCC are one of the test sights who have been chosen in wave 1

We want to share with you what we think the benefits of a sharedcare record will be

These were chosen as they are common situations that occur insocial care.

Scenario 1: Preventing a Hospital AdmissionScenario 2: Duplication/Crossover of Therapy InputScenario 3: Supporting Prevention

Page 19: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Pam’s Story

Pam

Page 20: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Pam

How Pam is on a

‘normal’ day

What informal support

Pam has

Details of any formal support

in place

Some understanding of Pam’s

history

What information could the Paramedic find out about Pam from Adult Social Care?

Page 21: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

What difference did this make for Pam?

• Carer was due in at 8am to support with hermorning routine

• A neighbour pops in everyday to see Pam• Information passed on quickly to Social Work

Team

Pam stayed at home!

Page 22: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Streamlining Multi Agency Therapy Involvement

The Person

Duplication for assessment and repetition of information giving

Equipment and adaptation being delivered twice

Delays in services/advice started whilst the full picture is

gathered

NHS Occupational

Therapists

Delays in approval for equipment/adaptations

Difficulty in referral for specialist social care OT advise

Not knowing the full picture of a persons support

Local Authority Occupational

TherapistsRequire medical information

from a GP to confirm intervention is suitable to meet a

person health outcomes.

Arranging complex visits with commercial and public sector

partners to find out that a person is not at home as they have

been admitted

Not able to fit social care intervention in with the

therapeutic goals an NHS therapy and Nursing tram may

be working to.

Page 23: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Mr and Mrs Yang story

Page 24: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

What information could we share between Adult Social Care/GP/Consultant?

Detailed diagnosis

information

Understanding of the support

needed

Access to Care Plans

Details of information and advice provided

Page 25: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

What difference did this make for Mr and Mrs Yang?

• Only have to tell their story once

• Receive a coordinated/joined up response from health and social care

• Less intrusive for them• Reduced stress and anxiety

for them both• Mr Yang was able to continue

working• Mrs Yang joined a local

activity group

Page 26: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Over all benefits

• Streamlined process• Cost effective – for all!• Strengthens partnership working between agencies• Coordinated approach• Reduction in hospital admissions• Reduces the time a person spends in hospital• Supports the prevention agenda• Innovative solutions – advanced technologies• Reduces duplication• Right support right time• Better outcomes for the person

Page 27: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session
Page 28: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Message from programmeSenior Responsible Officer

John Byrne

Page 29: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Break

Page 30: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Wider use of shared records…

Page 31: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Local Digital Roadmap (LDR)

The FORWARD VIEW into action…

Aim to develop a roadmap that delivers:

• Full integration and care coordination between services

• Paper free at the point of care

• Citizens and carers are active partners in their healthcare

Page 32: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Local Digital Roadmap (LDR)

Page 33: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Data SharingWorkshop

May 2019

Aims and objectives…

• Identify what information is required by partner organisations

• Who holds it, what is the value of sharing it and who has the ‘master’ record.

• Readiness assessment

• No discussions on data protection, GDPR or patient privacy.

Page 34: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session
Page 35: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session
Page 36: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session
Page 37: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session
Page 38: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Output

Priority data sets identified:

• Safeguarding

• Risk and warning indicators

• Vulnerability indicators

• End of life pathways

• Assessment details

Page 39: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Workshop session

Page 40: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Feedback / Discussion

Johnny Chagger Louise Whitworth

Page 41: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Next Steps

Page 42: Social Care Workshop - Yorkshire & Humber Care Record · 2019. 7. 11. · 14.15 – Presentation ‘Wider use of shared records’ - Nicola Gill 14.25 – Interactive workshop session

Thank you