so processing and ar flow
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Tuesday, 22 January 2013
Order to Cash Cycle in Brief:
The Order to Cash Process flow starts with entering the order with a standard item into system. When
you enter an order, the item are validated in oracle inventory, the price is calculated for the items using
the pricing engine; the availability of the items are checked and may be reserved. Once all the required
fields are entered on both the header and the lines, you can book the order. When you click on the Book
Order button, the API OEXUBOKB.pls, checks if the order is eligible for booking. If eligible the order is
booked and the order header status would change to booked. The next step is the pick release with
which you move the items from the warehouse to the staging area. The next step is to ship confirm, to
indicate that the items are loaded on to the carrier from the staging area. When you run Ship Confirm,
the system decrements inventory and updates sales order line status. This information is then
transferred through the Auto Invoice to Account Receivables for invoicing. Then you sent the invoice to
your customer for the items shipped and then perform the cash management and bank reconciliations.
Order Management receives detailed item information from the Inventory application and price list
information from the Pricing application. Orders and returns can be entered manually or imported
through an EDI, CRM, or external source. Once in the system the order is ready to be pick released and
shipped, if needed by the Shipping application. It can then proceed through the Auto Invoice program
into the Oracle Receivables application to be invoiced. All of the accounting information is transferred to
the General Ledger by the Inventory and Receivables applications.
The required fields to enter on the sales order header are the customer name or number and order
type. Other values such as Ship-To Address, Bill-To Address, Shipping Method, and Price List default. The
order number is generated based on the order type. The required fields to enter on the sales order lines
are Ordered Item and Quantity. Again, based on defaulting rules and setups in Pricing, Inventory andShipping, the other values would default on the sales order line.
Setup steps for executing the Order to Cash flow with a standard item:
Prior to order entry, the items should be created / defined in inventory module using the master items
screen and assigned to the shipping organization.Check the blog post for the related setups
Add the item to the price list or create a new price list.
Transaction Type must be defined
Document Sequence must be assigned to the document category.
Customers must be defined
Salespersons must be defined
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Shipping Roles should be granted to the user.
Ensure that the items are available in your shipping sub inventory or perform miscellaneous
transactions to augment the same.
Following are some useful related links:
Check the blog post for tables involved in various stages of O2C
Check the blog post on queries involved in Order management
Order to Cash flow with tables involved in various stages:
Order to Cash flow with statuses at various stages:
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All possible flow statuses of the order/line:
OE_ORDER_HEADERS_ALL.flow_status_code: Order Header (Entered) Booked Order (Booked)
Closed Order (Closed)
OE_ORDER_LINES_ALL.flow_status_code: Order Line (Entered) Booked Order (Awaiting Shipping)
Pick Released(Picked/Staged) Ship Confirmed (Shipped) INV/OM interfaced (Fulfilled) Close Order
(Closed)
1. Enter the order header, line details and Book it:
Responsibility: Order Management Super User, Vision Operations (USA)
Navigate to Orders, Returns Sales Orders
Open the Sales Orders Window
Order Number: 66413
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2. Schedule order:
Check if the order lines are scheduled or not. If any of the order line is in BOOKED status, it means that
the order line is not yet scheduled.
Run theSchedule Orders concurrent program to schedule the order. After the concurrent program is
scheduled the order line will move to Awaiting Shippingstatus.
Still if the order lines do not go to Awaiting Shipping, check for any holdson the order line/ header.
Release the holds (if any) and re-run theSchedule Order program.
You can even schedule the order line in the following way: Right click on the order line and progress
the line to schedule it. Check the OM scheduling related setups
Order tables:
OE_ORDER_LINES_ALL.visible_demand_flag: visible_demand_flag= Yes lines will be made available as
Demanded to Planning
Shipping tables: The shipping tables get populated after order scheduling.
WSH_DELIVERY_DETAILS.released_status: monitors the shipping process of the order line
WSH_DELIVERY_ASSIGNMENTS: Assigns delivery details to a delivery and/or a parent delivery detail.
Once the order is booked from the application, following changes occur in the backend
OE_ORDER_HEADERS_ALL (flow_status_code as BOOKED, booked_flag updated to Y)
OE_ORDER_LINES_ALL (flow_status_code as AWAITING_SHIPPING, booked_flag updated Y)
Since the order is now booked, delivery details of the order are created in WSH_DELIVERY_DETAILS
table. WSH_DELIVERY_DETAILS has delivery lines and LPNs.
OOL.line_id = WDD.source_line_id
These delivery details information can been viewed form Shipping Transactions Form and the
delivery status in the application will be as Ready to Release
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WSH_DELIVERY_DETAILS.released_status =R
WSH_DELIVERY_DETAILS.Release_Status can have any of the below valid values
WSH_DELIVERY_ASSIGNMENTS (WDA) assigns delivery details to a delivery and/or a parent delivery
detail (LPN).
WDA.delivery_detail_id = WDD.delivery_detail_id
WSH_DELIVERY_ASSIGNMENTS.delivery_id will be NULL as still pick release operation is not performed
as final delivery is not yet created.
At the same time when order is booked Demand interface program is triggered in the background
and demand of the item with specified quantity is created and these demand information is stored inMTL_DEMAND.
MTL_DEMAND.demand_source_line = OOL.line_id
3. Pick Releasethe Sales Order
Navigateto the Shipping Transaction Form (Shipping Transactions)
Enter the following in the Query Manager window and click Find
From Order Number = 66413 To Order Number = 66413
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You can find the data in Shipping transaction screen (WSH shipping tables) only when order is
scheduled.
On the Shipping Transaction Form selectLaunch Pick Releasefrom the Action menuand click on GO
button.
If Auto Pick confirm is not selected while pick release, then we have tomanually do the transact move
order process. In fact pick confirm also triggers the transact move order process in which the inventory
is moved from item sub inventory to staging area.
Order line status becomes Picked on Order and Staged/Pick Confirmed on Shipping Form.
MTL_MATERIAL_TRANSACTIONS_TEMP (Record gets deleted from here and gets posted to
MTL_MATERIAL_TRANSACTIONS)
OE_ORDER_LINES_ALL.flow_status_code =PICKED
MTL_MATERIAL_TRANSACTIONS is updated with Sales Order Pick Transaction
MMT.trx_source_line_id = OOL.line_id
MTL_TRANSACTION_ACCOUNTS is updated with accounting information
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WSH_DELIVERY_DETAILS. released_status=Y (Released)
WSH_DELIVERY_ASSIGNMENTS, MTL_ONHAND_QUANTITIES are updated accordingly
Note: Pick Confirm step can be eliminated if Auto Pick Confirm is selected as YES while performed
manual pick release. If Pick release is done through shipping transactions form and if you want to
perform auto pick confirm then picking rules setup has to be done.
4. Ship Confirmthe Sales Order
Navigate to the Shipping Transaction Form (Shipping Transactions)
Enter the following in the Query Manager window and click Find
From Order Number = 66413 To Order Number = 66413
On the Shipping Transaction Form navigate to the Delivery Taband select Ship Confirmfrom the
Action menu and click on GO button. Ship confirm process triggers the Interface Trip Stops concurrent
program.
o OE_ORDER_LINES_ALL.flow_status_code =SHIPPED
o WSH_DELIVERY_DETAILS. released_status=C (Shipped)
o Data from MTL_TRANSACTIONS_INTERFACE is moved to MTL_MATERIAL_TRANACTIONS and
MTL_MATERIAL_TRANSACTIONS is updated withSales Order Issue transaction.
o Data is deleted from MTL_DEMAND, MTL_RESERVATIONS and WSH_NEW_DELIVERIES
o Item reduced from MTL_ONHAND_QUANTITIES
MTL_TRANSACTION_ACCOUNTS is updated with accounting information.
Following are the pick release status:
Table: WSH_DELIVERY_DETAILS
Column: RELEASED_STATUS
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Possible Values:
B: Backordered- Line failed to be allocated in Inventory
C: Shipped -Line has been shipped
D: Cancelled -Line is Cancelled
N: Not Ready for Release -Line is not ready to be releasedR: Ready to Release: Line is ready to be released
S: Released to Warehouse: Line has been released to Inventory for processing
X: Not Applicable- Line is not applicable for Pick Release
Y: Staged- Line has been picked and staged by Inventory
Check the blog post for the detailed pick release status
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Verify the details on the Confirm Delivery window and click OK and close the window.
5. Run the Interface Trip StopSRS Program
The Interface Trip Stop (ITS) will be trigger at the time of Shipping if check box Defer Interface is not
check. ITS can also be executed from concurrent request.
Interface Trip Stop has two main components:
1. Update the Order Management Data (oe_order_lines_all)
2. Trigger the Inventory Interface (to Update the Inventory tables)
ITS updates the following fields on oe_order_lines_all table:
Shipped_quantity
Shipping_quantity
Actual_shipment_date
Inventory Interface will be trigger only if the first part, that means related to OM has successfully
completed and flag OE_INTERFACED_FLAG = Y on WSH_DELIVERY_DETAILS. If value of this flag is N/P
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then Inventory Interface will never be triggered. And even if you try to submit the Inventory Interface
from SRS, delivery detail with oe_interfaced_flag =N will never be picked up.
o oe_interfaced_flag = Y -- signifies ITS has interfaced shipping data to OM
o inv_interfaced_flag = Y -- signifies ITS has interfaced shipping data to INV
Navigate to Shipping Interfaces window (Shipping Interfaces Run)
Select the Interface Trip Stop - SRS Program from the LOVs
On the parameters window enter
Mode = All
Click on the OK button and then on the Submit button:
6. Run the Master AutoInvoice Program
Navigate to the Run AutoInvoice window, (Interfaces AutoInvoice)
Select the AutoInvoice Master Program from the LOV
On the parameters window enter
Invoice Source = ORDER ENTRY
Default Date = Enter Todays Date
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(Low) Sales Order Number = 66413
(High) Sales Order Number = 66413
Then click OK and Submit button.
7. View the Transaction created by the AutoInvoice Program
Navigate to the Additional Line Information window, (Orders, Returns Order Organizer)
On the Find Order window, query your order number = 66413
On the Order Organizer window, navigate to Lines Tab and click on Actions button and select the
Additional Line information and click OK.
8. On the Additional Line Information window, navigate to Invoices / Credit Memos Tab and click on the
Invoice Details button. This would open Transactions window, where you can see the invoice details.
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Following is an important Query which gives the joining between OM, WSH, AR Tables
SELECT ooh.order_number
,ool.line_id
,ool.ordered_quantity
,ool.shipped_quantity
,ool.invoiced_quantity
,wdd.delivery_detail_id
,wnd.delivery_id
,rctl.interface_line_attribute1
,rctl.interface_line_attribute3
,rctl.interface_line_attribute6
,rct.org_id
,rct.creation_date
,trx_number
,rctl.quantity_ordered
,rct.interface_header_context
FROM oe_order_headers_all ooh
,oe_order_lines_all ool
,wsh_delivery_details wdd
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,wsh_new_deliveries wnd
,wsh_delivery_assignments wda
,ra_customer_trx_all rct
,ra_customer_trx_lines_all rctl
WHERE ooh.header_Id=ool.header_id
AND wdd.source_header_id=ooh.header_id
AND wdd.delivery_detail_Id=wda.delivery_detail_id
AND wda.delivery_id=wnd.delivery_id
AND rctl.interface_line_attribute1=to_char(ooh.order_number)
AND rctl.interface_line_attribute6=to_char(ool.line_id)
AND rctl.interface_line_attribute3=to_char(wnd.delivery_id)
AND rctl.customer_trx_id=rct.customer_trx_id
AND rct.interface_header_context='ORDER ENTRY'
O2C: Accounting Entries:
Transaction Event Debit Credit Module
Enter Sales Order
No Accounting EntryOrder
MgmtBook Order
Pick Release Order
Ship goods to customerCost of Goods
Sold a/cInventory a/c Inventory
Issue Invoice Receivables a/c Revenue a/c Receivables
Collecting Payment Cash/Bank a/c Receivables a/c Receivables
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