snapcomms internal communication channels
DESCRIPTION
An overview of the SnapComms Internal communication channels featuring; screensaver messaging, desktop notifications, scrolling desktop headlines, staff quizzes and surveys delivered to employee's screens.TRANSCRIPT
channels that
push communications
onto computer screens
using a range of different
on-screen formats
www.snapcomms.com
Solution Elements
SnapComms Tools• Fresh, visual ways to display news / information
• Ideal for engaging staff, ideal for sign posting the Intranet
• Message cut-through supports staff productivity gains
• Really easy to set up, really easy to use
• Minimal IT resource required
Secure Content Manager Portal• For creating, sending, and managing messages / content
• Active Directory integration automates creation of targeting groups
• Available as a Managed-Service or In-House solution
SnapComms Client• A desktop applet that down loads and displays content on-screen
The SnapComms Tools
www.snapcomms.comUsers on Network
Remote Users
Administrators
SnapComms Data Centre
orLocal Network
Internetor
WAN / LAN
The SnapComms Solution• SnapComms Content Management System
• Client / Server (60 seconds poll frequency)
• Secure and encrypted communications (https)
www.snapcomms.com
Screensaver Message Tool
• a series of interactive screensavers or advertorials
• static images, text boxes, rss, flash files, countdown, html
• click through links allow staff to access further information
• Generate Awareness • Dynamic Billboards • Passive and Unobtrusive
www.snapcomms.com
Desktop Alert Tool
• pop-up alert or direct on screen options
• will keep appearing until message has been read
• click-on title to access full message / link to information
• When Cut-Through is Required • Critical Events and Updates
www.snapcomms.com
Desktop Alert Tool (Compliance)
• pop-up alert or direct on screen options
• will keep re-appearing until ‘acknowledge’ button clicked
• real-time reporting so you can track staff acknowledgement
• When Staff Compliance and Acknowledgement is Mandatory
www.snapcomms.com
• click pop-up to initiate RSVP registration process
• date/time/location options + other qualifying questions
• automatically populates recipients Outlook Calendars
RSVP Tool
• Automated Follow Up • Responses Accessible Immediately
www.snapcomms.com
Video Alert Tool• links to networked video files which streams when clicked
• simple dissemination of corporate video out to staff
• supports Windows Media, MPEG and QuickTime formats
• Personalizes Senior Management • Corporate Training Medium
www.snapcomms.com
Desktop Newsfeeds Tool
• scrolling ticker bar, bottom of screen
• less obtrusive than pop-up alerts, opt-in
• click-on headlines to access full story / intranet pages
• Important Announcements • Signpost Intranet Updates
www.snapcomms.com
SnapComms RSS
• scrolling ticker bar, bottom of screen
• click-on the headline or access the RSS browser
• push RSS feeds out to staff (intranet and SharePoint)
• News Aggregator • Opt-in Updates Become ‘Push’
www.snapcomms.com
Survey Tool
• click pop-up to launch survey, bottom right of screen
• participation of surveys can be mandatory or optional
• options for keeping identity of respondents anonymous
• Feedback and Assessment • Benchmark Attitudes and Trends
www.snapcomms.com
Quiz Tool
• click pop-up to launch quiz, bottom right of screen
• drive participation by offering incentives and prizes
• displays score and correct answers upon completion
• Compliment Education and Training • Reinforce Values and Attitudes
www.snapcomms.com
SnapMag
• html magazine moderated and managed by editors
• specific designs and formats able to be supported
• options to allow staff to submit their own articles
• Reduce Email Overload • Build Engagement • Create a Community
www.snapcomms.com
Interactive Channel
• series of social media tools: Blogs, Forums, Q&A, Helpdesk
• accessible from the Snap message history window
• very simple to setup, very simple to user
• Build Relationships • Foster Collaboration • Enhance Communications
www.snapcomms.com
SnapComms Content Manager
www.snapcomms.com
Various Reporting Options
www.snapcomms.com
Creating Content
www.snapcomms.com
Message Scheduling
www.snapcomms.com
User Group Targeting
www.snapcomms.com
On Screen Display Settings
www.snapcomms.com
Direct Links to Messages
www.snapcomms.com
“Only one out of every five workers today is giving full discretionary effort
on the job…
….and this “engagement gap” posses serious risk for employers…
….because of the strong connection between employee engagement and
company financial performance”
Towers Perrin Global Workforce Study 2007 - 2008