smc lausanne conference ebay 11.04.2011
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SMC Lausanne Conference Presentation "The end of e-commerce" by Nick Staheyeff, Vice-president, CFO & CEO eBay InternationalTRANSCRIPT
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The end of e-commerce?
Nick Staheyeff Vice-President, CEO and CFO of eBay International
Club Swiss Marketing de LausanneApril 7, 2011
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Agenda1. Yesterday’s e-commerce
2. Today’s e-commerce
3. The end of e-commerce ?
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Yesterday’s e-commerce
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2005 2010 20150%
10%
20%
30%
40%
50%
2005 2010 20150%
10%
20%
30%
40%
50%
Online retail continues to grow at double-digit rates …
Source: Euromonitor
Online
Total
Online
Total
Online retail outperforming “offline” retail …
… even more so in Western Europe
Online and total retail growth (YoY, %)
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Source: Euromonitor
Share of online retail (%)
2005 2010 20150%
1%
2%
3%
4%
5%
6%
7%
US W EU
… but still accounting for single-digits of total retail
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Internet Bubble
1995 2000 2005 2011
15 years of EU e-commerce: a crowded market
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2010
eBay – still a teenager !
25millioneBay sellers globally
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Today’s e-commerce
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Local commerce
Mobile commerce
Group buying
Social commerce
Cross-border trade
1995 2000 2005 2011
e-commerce continues to be very dynamic
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Extending leadership position by providing access any time, any place, any device
Mobile
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Increasing selection & options for customers as the lines blur between online and offline commerce
Local
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Leveraging the social graph to enable engagement and social commerce
Social
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MobileSocialLocal
Opportunities for eBay
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The end of e-commerce ?
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Onlineworld
Offlineworld
Mobile
Traditional boundaries are blurring
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2008 = $325B 2013 = $10T
Yesterday Tomorrow
Online 6%
Web-influenced
offline37%
Online+
OfflineOffline
Today
Online 4%
Offline96%
Source: ForresterSource: Forrester, Euromonitor and Economist Intelligence Unit
Source: Economist Intelligence Unit
Huge opportunity: Taking the “e” out of ecommerce
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Promotions & coupons
Mobile eCommerce
Payment
Store location Shopping lists
In-store pricecomparison
Self-scanning & self-checkout
Loyalty
Consumers have a “store in their pocket”
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Sole proprietors
Small and medium size businesses
Large merchants
“New retail” demands new ways to reach consumers
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Multi-channel
Globalcompetition
Pace ofinnovation
Millions of buyers
Sole proprietors
Small and medium size businesses
Large merchants
Merchants of all sizes must reach buyers in new ways and keep up with innovation
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Buyers
eBay
Classifieds
Shopping.com
StubHub
Mobile Apps
PayPal
Sellers
The new retail future: eBay’s unique position
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Questions?
(or rather fancy taking your phone out and search through eBay’s 200 million
items …)