smarter planet: government
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To ensure the economic health, welfare and security of their citizens, smart goverments are working towards (1) Citizen-centered experiences, (2) Government accountability, (3) Green government for a greener planet, (4) Sense and respond capabilitiesTRANSCRIPT
© 2009 IBM Corporation
Let’s Build A Smarter Planet: Government
George Mattathil
4/13/2011
© 2009 IBM Corporation
Building a smarter planet: Government
The needfor progress is clear.
Kilowatt-hours
wasted each year by
consumers due to
insufficient power
usage information.
Annual impact of
congested roadways
in the U.S. alone.
People worldwide
pushed below the
poverty line by
personal healthcare
expenditures.
100 million 4.2 billion lost hours
2.9 billion gallons of gas
170 billion
© 2009 IBM Corporation
Building a smarter planet: Government
The opportunityfor progress is clear.
Utility networks:
Pacific Northwest
National Laboratory
Consumers decreased
their overall peak load on
the grid by 15% when
offered the opportunity
to save an average of 10%
on their electricity bills.
15% reduction in peak loads
Traffic system:
Stockholm, Sweden
The city cut traffic
by 20%, lowered
emissions by 12%
and reported 40,000
additional daily users
of public
transportation.
20% less traffic
$30 million in cost savings
Smarter healthcare:
University of Pittsburgh
Medical Center
This renowned
academic medical center
projects a $30 million
reduction in capital and
operating cost
reductions over eight
years, enabling it to
meet an ambitious
clinical agenda
© 2009 IBM Corporation
Building a smarter planet: Government
The way the world works is changing—and leaders must lead
through the unknown.
Gap between envisioned
change and past success
at managing it.
Public sector leaders
anticipate substantial
change ahead.
23%
8 in 10
Source: 2008 IBM CEO Study
© 2009 IBM Corporation
Building a smarter planet: Government
For governments, this means leading in the face of global challenges
brought on by key drivers.
CHANGING DEMOGRAPHICS
Median ages are rising in the developed
countries of Italy, Germany and Japan,
but dropping in developing ones such
as India.
RISING ENVIRONMENTAL CONCERNS
Societies and governments are becoming
more attuned to what the earth can provide
and what it can tolerate.
GROWING THREATS TO SOCIAL
STABILITY AND ORDER
From terrorism to armed conflict to pandemics
to natural disasters, the character of threats
is changing.
ACCELERATING GLOBALIZATION
Countries and societies are becoming more
economically interdependent across social,
political and cultural boundaries, as illustrated
by current economic conditions.
EVOLVING SOCIETAL RELATIONSHIPS
Today, governments are expected to deliver
results and value through secure, private services
that are available anywhere at any time.
EXPANDING IMPACT
OF TECHNOLOGY
The adoption of the Internet is remaking
the landscapes of business, healthcare
and government.
Source: “Government 2020 and the perpetual collaboration mandate” IBM white paper
Today’s imperative:Managing within the current global financial and economic crisis in a way that begins to solve the above challenges and lay a foundation to build a better future.
© 2009 IBM Corporation
Building a smarter planet: Government
All over the planet, governments are facing an imperative to address
significant global economic issues through greater collaboration with
organizations, communities and each other.
Their success depends on an ability to chart a path toward economic prosperity,
enabling the fundamental innovation and transformation
of every system and industry vital to the success of the planet.
FROM INITIAL STIMULUS
TO LASTING IMPACT
GOVERNMENT-INFLUENCED
GOVERNMENT-REGULATED
PUBLIC SECTOR Public safety
Social services
Education
Postal service
Telecommunications
Transportation
Energy
Healthcare
Financial Services
Retail
Automotive
Manufacturing
Technology
© 2009 IBM Corporation
Building a smarter planet: Government
This mandate for change is a mandate for smart.
© 2009 IBM Corporation
Building a smarter planet: Government
To ensure the economic health, welfare and security of their citizens,
smart governments are working toward…
SENSE AND RESPOND CAPABILITIES Enabling defense and law enforcement organizations to achieve situational awareness, increased speed of command and combat superiority.
GOVERNMENT ACCOUNTABILITY Leveraging business intelligence and planning to improve insight and elevate performance with visibility and control.
CITIZEN-CENTERED EXPERIENCES
Connecting people to programs based on
individual needs— achieving sustainable
outcomes while reducing operational costs and
maximizing taxpayer value.
GREEN GOVERNMENT FOR A GREENER PLANET
Deploying environmentally responsible operations,
from energy efficiency and conservation to transportation management and the pursuit
of renewable resources.
GOVERNMENT
© 2009 IBM Corporation
Building a smarter planet: Government
An opportunity for governments
to think and act in new ways.
Create a citizen-
centered experience
by improving citizen
and business services.
Embrace government
accountability by
managing resources
effectively and efficiently.
Sense and respond
by strengthening
national security
and public safety.
Achieve green
government for a greener
planet by ensuring a
sustainable environment.
+ + =
© 2009 IBM Corporation
Building a smarter planet: Government
Smart government:
Improving citizen and business services.
SMART IS
Sharing client information and
collaborating with integrated
service providers.
SMART IS
Putting the citizen first by organizing
agency services around client needs.
SMART IS
Moving away from a transaction-
based system to an ongoing client
relationship model.
SMART IS
Maximizing the value to taxpayers
by reducing costs and streamlining
business processes.
© 2009 IBM Corporation
Building a smarter planet: Government
Large County Clerk System:Oversees the nation’s
fourth largest traffic court system, handling more than
720,000 traffic cases annually, resulting in a 30%
increase in cases processed.
Cheshire County Council:Achieved a 20% reduction
in time and cost required to perform in-home senior visits,
improving the ability to proactively manage the course
of health and social care for senior citizens.
Smart government:
Improving citizen and business services.
© 2009 IBM Corporation
Building a smarter planet: Government
Smart government:
Managing resources effectively and efficiently.
SMART IS
Reducing the tax gap by implementing
tighter fiscal management controls.
SMART IS
Integrating budget planning with
performance objectives to measure
and manage for results.
SMART IS
Moving beyond physical records retention
to electronic history, reporting, analysis
and planning to increase return on budget
while managing risk.
SMART IS
Consolidating and streamlining
complex financial processes to
ensure successful compliance and
regulatory management practices.
© 2009 IBM Corporation
Building a smarter planet: Government
Smart government:
Managing resources effectively and efficiently.
Major Southwest U.S. City:Performance management
system reduces manual data collection from disparate
sources while enabling actionable, timely information for
citizens, emergency personnel and others.
International Shared Services Joint Venture:Is
achieving cost savings and improved efficiency in the
delivery of customer services, workforce development,
procurement and more.
U.S. Air Force Base:Created a unified system across
all defense services to perform industrial plant facility
and capital equipment planning more efficiently and
cost effectively.
© 2009 IBM Corporation
Building a smarter planet: Government
Smart government:
Strengthening national security and public safety.
SMART IS
Facilitating travel and promoting
commerce while maintaining
border integrity.
SMART IS
Increasing informed decision-making
by enabling coalition operations—
creating interoperability within and
among military groups.
SMART IS
Increasing speed of command and
success in the field through network-
centric operations.
SMART IS
Improving crime prevention by enabling
law enforcement to better understand
criminal patterns.
© 2009 IBM Corporation
Building a smarter planet: Government
Smart government:
Strengthening national security and public safety.
Finnish Defence Forces:SOA service reuse enables a
projected 80% reduction in time required to develop new
C4 systems. Consolidation and virtualization leads to a
projected 75% reduction in required infrastructure.
NYPD Crime Information Warehouse:Gives officers
mobile access to more than 120 million criminal
complaints, arrests and 911 records, as well as 5 million
criminal records, parole files and photographs.
© 2009 IBM Corporation
Building a smarter planet: Government
Smart government:
Ensuring a sustainable environment.
SMART IS
Understanding how reducing carbon
footprints can help to lower operational
costs and conserve energy.
SMART IS
Improving transit experience by reducing
traffic congestion and encouraging a modal
shift among users.
SMART IS
Generating new sources of revenue to
support capital improvements to the
transit network.
SMART IS
Using the right tools to optimize water
consumption, monitor quality and model
past and future basin behaviors.
© 2009 IBM Corporation
Building a smarter planet: Government
Smart government:
Ensuring a sustainable environment.
Stockholm, Sweden:An intelligent toll system in the city center resulted in 20% less traffic, 40% lower emissions and 40,000 additional users of the public transportation system.
International City Council:Revolutionized its IT
infrastructure through server virtualization and thin-
client architectures, consolidating server technology
and reducing operational costs and carbon footprint.
Land Transport Authority:Uses historical data
and real-time input to predict traffic flows over
pre-set durations (10, 15, 30, 45 and 60 minutes).
River and Estuary Observatory Network:Will create
the first technology-based real-time environmental
monitoring and forecasting network to guide better
policy, management and education for the regional
river and estuaries worldwide.
© 2009 IBM Corporation
Building a smarter planet: Government
To ensure the economic health, welfare and security of their citizens,
smart governments will not only connect the parts of the systems and
industries that drive our economy…
EDUCATION • TRANSPORTATION • SOCIAL SERVICES • UTILITIES • ENERGY • HEALTHCARE • COMMUNICATIONS
RETAIL • AUTOMOTIVE • FINANCE • MANUFACTURING • FOOD • POSTAL SERVICE • TECHNOLOGY • DEFENSE • CUSTOMS
© 2009 IBM Corporation
Building a smarter planet: Government
They will also interconnect these disparate systems and industries to
create a seamless and efficient societal structure.
EDUCATION • TRANSPORTATION • SOCIAL SERVICES • UTILITIES • ENERGY • HEALTHCARE • COMMUNICATIONS
RETAIL • AUTOMOTIVE • FINANCE • MANUFACTURING • FOOD • POSTAL SERVICE • TECHNOLOGY • DEFENSE • CUSTOMS
© 2009 IBM Corporation
Building a smarter planet: Government
The goal?Increased information awareness and collaboration,
leading to smarter decision-making across governments, agencies
and other constituents.
GOVERNMENT
Energy
Labor State
Agriculture
Commerce
Defense
Housing
Justice
Education
Healthcare
Treasury
Transportation
GOVERNMENT
20TH CENTURY GOVERNMENT 21ST CENTURY GOVERNMENT
Non-government Organizations
Universities
Private Sector Communities
Other Countries
and Governments
© 2009 IBM Corporation
Building a smarter planet: Government
IBM’s solution strategy is aligned with the needs of national,
regional and local governments.
Multi-channel delivery
Automated data collection and analysis
Infrastructure transformation
Border
Risk management and assessment
Global tracking
Emergency response
Digital video surveillance
Emergency response networks
Fare management plans
Fleet and asset management (MRO)
Internet security
Mobile operations
Social services and social security
Customs, borders and revenue management
Defense and public safety
Transportation Road usage charging
Transportation information
management
GOVERNMENTS ARE FOCUSED ON… IBM IS LEADING IN…
Identity management
Financial management
Community broadband networks
Mobile worker support
E-tax filing
Audit management
Communications
Finance and taxation Non-filer assessment
© 2009 IBM Corporation
Building a smarter planet: Government
Let's work together to drive real
progress in our world.
We’ve only just begun to
uncover what is possible on
a smarter planet.
The world will continue to become smaller, flatter
and smarter. We are moving into the age of the
globally integrated and intelligent economy, society
and planet.
There’s no better time to start building a smarter
government—one focused on lasting transformation
in the industries and systems on which we all
depend. And there’s no better time to invest in
creating the kind of society we all desire.
© 2009 IBM Corporation
Building a smarter planet: Government
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