smarter planet: government - public safety
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DESCRIPTION
Stabilizing growing threats and maintaining order is one of the key imperative for government organizations. Smart governments will work to STRENGTHEN PUBLIC SAFETY by Enabling law enforcement organizations to achieve situational awareness, increase speed of command and combat superiority.TRANSCRIPT
copy 2010 IBM Corporation
Letrsquos Build a Smarter Planet Government Industry ndash Smarter Public Safety
George Mattathil -
5162011
copy 2010 IBM Corporation 2
Executive Summary
In the public safety arena increasing crime rates terrorist threats fraud
infrastructure exposures cyber security risks and natural disasters are
forcing governments to think and act differently ndash Citizens expect their
government to protect them from these threats
Containing these growing threats and maintaining order are the key
imperatives in this challenging environment
Smart Governments will have to focus on three areas in public safety
ndash Smart Crime Fighting to prevent crimes proactively
ndash Smart Emergency Management to provide real-time information
and improve situational awareness
ndash Smart Criminal Intelligence to detect activities of terrorist and
criminal groups
IBMrsquos solutions built on our unique expertise in analytics help in timely
resolution of crime responding quickly to emergency situations ensuring
identity protection and minimizing threats
The Need
The
Imperative
The
Solutions
IBM
Expertise
copy 2010 IBM Corporation 3
The reality of living in a globally integrated world
Increasing interdependence of countries societies and governments ndash Importance of collaborating seamlessly on challenges
ndash Enabling quick communication across agencies
Role of protecting people and property has many new dimensions
Citizens are concerned about growing public safety issues - Natural
disasters terrorism increasing crimefraud physical threats identity protection security
privacy concerns
ndash Need for improving real-time insights to identify threats
ndash Creating actionable plans to respond to terrorist attacks disasters public health emergencies in
an effective way
The world is connected Economically Socially and Technically
copy 2010 IBM Corporation 4
The need for progress is clear
In Canada the tangible social
and economic cost of crime in
was $314 billion or $943 for
each man woman and child in
the country
$943 per person
In the US using Iowa State
Universitys methodology the 18000
plus homicides recorded in 2007
would cost roughly $300 billion
18000 Homicides
What a male teenager
heading towards a life of
crime will cost society
$3 Million
66 of people
According to the British Crime
Survey 66 of adults believe
crime has risen nationally in
the past few years
$34 Billion In New Zealand Government
spending on police corrections
and justice has roughly doubled
to $34 billion in the past 14 years
adjusted for inflation with little
overall effect on crime
$778 Billion The American Academy of
Actuaries disclosed that a
future large terrorist attack in
New York City could result in
$778 billion in insured losses
copy 2010 IBM Corporation 5
Key drivers of change across the globe are forcing public safety agencies to plan and respond effectively
With the acceleration of globalization and the blurring of traditional boundaries it is
important for governments to ldquoconnect more closelyrdquo
ndash Enable geographically dispersed teams to collaborate seamlessly
Increasing crime fraud and security issues remain a major concern ndashthere is a need
for ldquotimely awareness and actionrdquo
ndash Provide real-time proactive information for averting public safety
disasters identifying identity threats privacy threats
As networks become complex and huge amount of information flows in from
disparate sources it becomes crucial to integrate structured and unstructured
information and build ldquointelligent insightrdquo
ndash Integrate siloed information and interconnection across varied data
points
copy 2010 IBM Corporation 6
Stabilizing growing threats and maintaining order is one of the key imperative for government organizations
Smart governments will work tohellip
STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to
achieve situational awareness increase
speed of command and combat superiority
MANAGE RESOURCES EFFECTIVELY
Leveraging business intelligence and
planning to improve insight and elevate
performance with visibility and control
IMPROVE CITIZEN AND
BUSINESS SERVICES
Connecting people to programs
based on individual needs
ENSURE A SUSTAINABLE
ENVIRONMENT
Deploying environmentally
responsible operations
copy 2010 IBM Corporation 7
Managing citizencommunity relationships
Emergency response management
Interagency interoperabilitycollaboration
Privacy and compliance
Threat and vulnerability management
Identity and access management
Security management
Expanded public safety network (ie public health etc)
Effective execution of public safety missions is about risk management involving a wide variety of factors
Crime
Fighting
Emergency
Management
Criminal
Intelligence
copy 2010 IBM Corporation 8
Smart Emergency Management is Providing quick real-time information
improving situational awareness and
enabling geographically dispersed teams to
collaborate seamlessly
Smart Crime Fighting is Preventing crimes proactively by
enabling law enforcement agencies to
better understand criminal patterns
detect fraudulent activity early-on
Smart Government Strengthening Public Safety
1 2
3 Smart Criminal Intelligence is Collaborating and sharing information
between agencies and verifying the identities
and relationship between entities through
enhanced analytics
copy 2010 IBM Corporation 9
How will youhellip
Integrate the multiple data marts information silos and business systems to function
collaboratively and make informed decisions
Maximize impact of data ensure accuracy and completeness of information to
improve intelligence
Quickly identify changing trends and proactively take measures to prevent crime
Smart Crime Fighting
1 Strengthening Public Safety ndash Smart Crime Fighting
copy 2010 IBM Corporation 10
Smart is Providing government organizations with integrated intelligence for faster responsiveness
Through advanced analytics law enforcement agencies can determine patterns identify trends improve
speed of crime resolution provide proactive information to officers help deploy resources more effectively
and improve reporting and analysis
Legacy System
CIS
Stop amp Frisk
ARREST
BI Framework
Performance
Measures
Interactive
Mapping
Crime
Analysis
CompStat
Reporting
Extra
ct T
ransport
Tra
nsfo
rm a
nd L
oad
Integrate
Crime
Information
Warehouse
Identity and
Relationship
Repository
Entity Analytics
Operational
Data Store
Real Time Alerts
amp Dashboard
Data EntryRecord Management Web Application
Shootings amp Homicides
OLTP
Summons DD5 - Blue
1
copy 2010 IBM Corporation 11
Smart is Providing real-time information and proactively preventing crimes
The Benefits
Increase awareness of interconnection
between data points to improve
intelligence
Better identify trends and proactively
deploy resources to fight crime
Create a complete view of data from
multiple sources to improve decision
making
Improve the co-ordination and sharing
of information across jurisdictional lines
How will you do it
For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed
information to create a single ldquoversion of the truthrdquo
To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document
management system for criminal records
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
1
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 2
Executive Summary
In the public safety arena increasing crime rates terrorist threats fraud
infrastructure exposures cyber security risks and natural disasters are
forcing governments to think and act differently ndash Citizens expect their
government to protect them from these threats
Containing these growing threats and maintaining order are the key
imperatives in this challenging environment
Smart Governments will have to focus on three areas in public safety
ndash Smart Crime Fighting to prevent crimes proactively
ndash Smart Emergency Management to provide real-time information
and improve situational awareness
ndash Smart Criminal Intelligence to detect activities of terrorist and
criminal groups
IBMrsquos solutions built on our unique expertise in analytics help in timely
resolution of crime responding quickly to emergency situations ensuring
identity protection and minimizing threats
The Need
The
Imperative
The
Solutions
IBM
Expertise
copy 2010 IBM Corporation 3
The reality of living in a globally integrated world
Increasing interdependence of countries societies and governments ndash Importance of collaborating seamlessly on challenges
ndash Enabling quick communication across agencies
Role of protecting people and property has many new dimensions
Citizens are concerned about growing public safety issues - Natural
disasters terrorism increasing crimefraud physical threats identity protection security
privacy concerns
ndash Need for improving real-time insights to identify threats
ndash Creating actionable plans to respond to terrorist attacks disasters public health emergencies in
an effective way
The world is connected Economically Socially and Technically
copy 2010 IBM Corporation 4
The need for progress is clear
In Canada the tangible social
and economic cost of crime in
was $314 billion or $943 for
each man woman and child in
the country
$943 per person
In the US using Iowa State
Universitys methodology the 18000
plus homicides recorded in 2007
would cost roughly $300 billion
18000 Homicides
What a male teenager
heading towards a life of
crime will cost society
$3 Million
66 of people
According to the British Crime
Survey 66 of adults believe
crime has risen nationally in
the past few years
$34 Billion In New Zealand Government
spending on police corrections
and justice has roughly doubled
to $34 billion in the past 14 years
adjusted for inflation with little
overall effect on crime
$778 Billion The American Academy of
Actuaries disclosed that a
future large terrorist attack in
New York City could result in
$778 billion in insured losses
copy 2010 IBM Corporation 5
Key drivers of change across the globe are forcing public safety agencies to plan and respond effectively
With the acceleration of globalization and the blurring of traditional boundaries it is
important for governments to ldquoconnect more closelyrdquo
ndash Enable geographically dispersed teams to collaborate seamlessly
Increasing crime fraud and security issues remain a major concern ndashthere is a need
for ldquotimely awareness and actionrdquo
ndash Provide real-time proactive information for averting public safety
disasters identifying identity threats privacy threats
As networks become complex and huge amount of information flows in from
disparate sources it becomes crucial to integrate structured and unstructured
information and build ldquointelligent insightrdquo
ndash Integrate siloed information and interconnection across varied data
points
copy 2010 IBM Corporation 6
Stabilizing growing threats and maintaining order is one of the key imperative for government organizations
Smart governments will work tohellip
STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to
achieve situational awareness increase
speed of command and combat superiority
MANAGE RESOURCES EFFECTIVELY
Leveraging business intelligence and
planning to improve insight and elevate
performance with visibility and control
IMPROVE CITIZEN AND
BUSINESS SERVICES
Connecting people to programs
based on individual needs
ENSURE A SUSTAINABLE
ENVIRONMENT
Deploying environmentally
responsible operations
copy 2010 IBM Corporation 7
Managing citizencommunity relationships
Emergency response management
Interagency interoperabilitycollaboration
Privacy and compliance
Threat and vulnerability management
Identity and access management
Security management
Expanded public safety network (ie public health etc)
Effective execution of public safety missions is about risk management involving a wide variety of factors
Crime
Fighting
Emergency
Management
Criminal
Intelligence
copy 2010 IBM Corporation 8
Smart Emergency Management is Providing quick real-time information
improving situational awareness and
enabling geographically dispersed teams to
collaborate seamlessly
Smart Crime Fighting is Preventing crimes proactively by
enabling law enforcement agencies to
better understand criminal patterns
detect fraudulent activity early-on
Smart Government Strengthening Public Safety
1 2
3 Smart Criminal Intelligence is Collaborating and sharing information
between agencies and verifying the identities
and relationship between entities through
enhanced analytics
copy 2010 IBM Corporation 9
How will youhellip
Integrate the multiple data marts information silos and business systems to function
collaboratively and make informed decisions
Maximize impact of data ensure accuracy and completeness of information to
improve intelligence
Quickly identify changing trends and proactively take measures to prevent crime
Smart Crime Fighting
1 Strengthening Public Safety ndash Smart Crime Fighting
copy 2010 IBM Corporation 10
Smart is Providing government organizations with integrated intelligence for faster responsiveness
Through advanced analytics law enforcement agencies can determine patterns identify trends improve
speed of crime resolution provide proactive information to officers help deploy resources more effectively
and improve reporting and analysis
Legacy System
CIS
Stop amp Frisk
ARREST
BI Framework
Performance
Measures
Interactive
Mapping
Crime
Analysis
CompStat
Reporting
Extra
ct T
ransport
Tra
nsfo
rm a
nd L
oad
Integrate
Crime
Information
Warehouse
Identity and
Relationship
Repository
Entity Analytics
Operational
Data Store
Real Time Alerts
amp Dashboard
Data EntryRecord Management Web Application
Shootings amp Homicides
OLTP
Summons DD5 - Blue
1
copy 2010 IBM Corporation 11
Smart is Providing real-time information and proactively preventing crimes
The Benefits
Increase awareness of interconnection
between data points to improve
intelligence
Better identify trends and proactively
deploy resources to fight crime
Create a complete view of data from
multiple sources to improve decision
making
Improve the co-ordination and sharing
of information across jurisdictional lines
How will you do it
For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed
information to create a single ldquoversion of the truthrdquo
To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document
management system for criminal records
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
1
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 3
The reality of living in a globally integrated world
Increasing interdependence of countries societies and governments ndash Importance of collaborating seamlessly on challenges
ndash Enabling quick communication across agencies
Role of protecting people and property has many new dimensions
Citizens are concerned about growing public safety issues - Natural
disasters terrorism increasing crimefraud physical threats identity protection security
privacy concerns
ndash Need for improving real-time insights to identify threats
ndash Creating actionable plans to respond to terrorist attacks disasters public health emergencies in
an effective way
The world is connected Economically Socially and Technically
copy 2010 IBM Corporation 4
The need for progress is clear
In Canada the tangible social
and economic cost of crime in
was $314 billion or $943 for
each man woman and child in
the country
$943 per person
In the US using Iowa State
Universitys methodology the 18000
plus homicides recorded in 2007
would cost roughly $300 billion
18000 Homicides
What a male teenager
heading towards a life of
crime will cost society
$3 Million
66 of people
According to the British Crime
Survey 66 of adults believe
crime has risen nationally in
the past few years
$34 Billion In New Zealand Government
spending on police corrections
and justice has roughly doubled
to $34 billion in the past 14 years
adjusted for inflation with little
overall effect on crime
$778 Billion The American Academy of
Actuaries disclosed that a
future large terrorist attack in
New York City could result in
$778 billion in insured losses
copy 2010 IBM Corporation 5
Key drivers of change across the globe are forcing public safety agencies to plan and respond effectively
With the acceleration of globalization and the blurring of traditional boundaries it is
important for governments to ldquoconnect more closelyrdquo
ndash Enable geographically dispersed teams to collaborate seamlessly
Increasing crime fraud and security issues remain a major concern ndashthere is a need
for ldquotimely awareness and actionrdquo
ndash Provide real-time proactive information for averting public safety
disasters identifying identity threats privacy threats
As networks become complex and huge amount of information flows in from
disparate sources it becomes crucial to integrate structured and unstructured
information and build ldquointelligent insightrdquo
ndash Integrate siloed information and interconnection across varied data
points
copy 2010 IBM Corporation 6
Stabilizing growing threats and maintaining order is one of the key imperative for government organizations
Smart governments will work tohellip
STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to
achieve situational awareness increase
speed of command and combat superiority
MANAGE RESOURCES EFFECTIVELY
Leveraging business intelligence and
planning to improve insight and elevate
performance with visibility and control
IMPROVE CITIZEN AND
BUSINESS SERVICES
Connecting people to programs
based on individual needs
ENSURE A SUSTAINABLE
ENVIRONMENT
Deploying environmentally
responsible operations
copy 2010 IBM Corporation 7
Managing citizencommunity relationships
Emergency response management
Interagency interoperabilitycollaboration
Privacy and compliance
Threat and vulnerability management
Identity and access management
Security management
Expanded public safety network (ie public health etc)
Effective execution of public safety missions is about risk management involving a wide variety of factors
Crime
Fighting
Emergency
Management
Criminal
Intelligence
copy 2010 IBM Corporation 8
Smart Emergency Management is Providing quick real-time information
improving situational awareness and
enabling geographically dispersed teams to
collaborate seamlessly
Smart Crime Fighting is Preventing crimes proactively by
enabling law enforcement agencies to
better understand criminal patterns
detect fraudulent activity early-on
Smart Government Strengthening Public Safety
1 2
3 Smart Criminal Intelligence is Collaborating and sharing information
between agencies and verifying the identities
and relationship between entities through
enhanced analytics
copy 2010 IBM Corporation 9
How will youhellip
Integrate the multiple data marts information silos and business systems to function
collaboratively and make informed decisions
Maximize impact of data ensure accuracy and completeness of information to
improve intelligence
Quickly identify changing trends and proactively take measures to prevent crime
Smart Crime Fighting
1 Strengthening Public Safety ndash Smart Crime Fighting
copy 2010 IBM Corporation 10
Smart is Providing government organizations with integrated intelligence for faster responsiveness
Through advanced analytics law enforcement agencies can determine patterns identify trends improve
speed of crime resolution provide proactive information to officers help deploy resources more effectively
and improve reporting and analysis
Legacy System
CIS
Stop amp Frisk
ARREST
BI Framework
Performance
Measures
Interactive
Mapping
Crime
Analysis
CompStat
Reporting
Extra
ct T
ransport
Tra
nsfo
rm a
nd L
oad
Integrate
Crime
Information
Warehouse
Identity and
Relationship
Repository
Entity Analytics
Operational
Data Store
Real Time Alerts
amp Dashboard
Data EntryRecord Management Web Application
Shootings amp Homicides
OLTP
Summons DD5 - Blue
1
copy 2010 IBM Corporation 11
Smart is Providing real-time information and proactively preventing crimes
The Benefits
Increase awareness of interconnection
between data points to improve
intelligence
Better identify trends and proactively
deploy resources to fight crime
Create a complete view of data from
multiple sources to improve decision
making
Improve the co-ordination and sharing
of information across jurisdictional lines
How will you do it
For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed
information to create a single ldquoversion of the truthrdquo
To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document
management system for criminal records
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
1
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 4
The need for progress is clear
In Canada the tangible social
and economic cost of crime in
was $314 billion or $943 for
each man woman and child in
the country
$943 per person
In the US using Iowa State
Universitys methodology the 18000
plus homicides recorded in 2007
would cost roughly $300 billion
18000 Homicides
What a male teenager
heading towards a life of
crime will cost society
$3 Million
66 of people
According to the British Crime
Survey 66 of adults believe
crime has risen nationally in
the past few years
$34 Billion In New Zealand Government
spending on police corrections
and justice has roughly doubled
to $34 billion in the past 14 years
adjusted for inflation with little
overall effect on crime
$778 Billion The American Academy of
Actuaries disclosed that a
future large terrorist attack in
New York City could result in
$778 billion in insured losses
copy 2010 IBM Corporation 5
Key drivers of change across the globe are forcing public safety agencies to plan and respond effectively
With the acceleration of globalization and the blurring of traditional boundaries it is
important for governments to ldquoconnect more closelyrdquo
ndash Enable geographically dispersed teams to collaborate seamlessly
Increasing crime fraud and security issues remain a major concern ndashthere is a need
for ldquotimely awareness and actionrdquo
ndash Provide real-time proactive information for averting public safety
disasters identifying identity threats privacy threats
As networks become complex and huge amount of information flows in from
disparate sources it becomes crucial to integrate structured and unstructured
information and build ldquointelligent insightrdquo
ndash Integrate siloed information and interconnection across varied data
points
copy 2010 IBM Corporation 6
Stabilizing growing threats and maintaining order is one of the key imperative for government organizations
Smart governments will work tohellip
STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to
achieve situational awareness increase
speed of command and combat superiority
MANAGE RESOURCES EFFECTIVELY
Leveraging business intelligence and
planning to improve insight and elevate
performance with visibility and control
IMPROVE CITIZEN AND
BUSINESS SERVICES
Connecting people to programs
based on individual needs
ENSURE A SUSTAINABLE
ENVIRONMENT
Deploying environmentally
responsible operations
copy 2010 IBM Corporation 7
Managing citizencommunity relationships
Emergency response management
Interagency interoperabilitycollaboration
Privacy and compliance
Threat and vulnerability management
Identity and access management
Security management
Expanded public safety network (ie public health etc)
Effective execution of public safety missions is about risk management involving a wide variety of factors
Crime
Fighting
Emergency
Management
Criminal
Intelligence
copy 2010 IBM Corporation 8
Smart Emergency Management is Providing quick real-time information
improving situational awareness and
enabling geographically dispersed teams to
collaborate seamlessly
Smart Crime Fighting is Preventing crimes proactively by
enabling law enforcement agencies to
better understand criminal patterns
detect fraudulent activity early-on
Smart Government Strengthening Public Safety
1 2
3 Smart Criminal Intelligence is Collaborating and sharing information
between agencies and verifying the identities
and relationship between entities through
enhanced analytics
copy 2010 IBM Corporation 9
How will youhellip
Integrate the multiple data marts information silos and business systems to function
collaboratively and make informed decisions
Maximize impact of data ensure accuracy and completeness of information to
improve intelligence
Quickly identify changing trends and proactively take measures to prevent crime
Smart Crime Fighting
1 Strengthening Public Safety ndash Smart Crime Fighting
copy 2010 IBM Corporation 10
Smart is Providing government organizations with integrated intelligence for faster responsiveness
Through advanced analytics law enforcement agencies can determine patterns identify trends improve
speed of crime resolution provide proactive information to officers help deploy resources more effectively
and improve reporting and analysis
Legacy System
CIS
Stop amp Frisk
ARREST
BI Framework
Performance
Measures
Interactive
Mapping
Crime
Analysis
CompStat
Reporting
Extra
ct T
ransport
Tra
nsfo
rm a
nd L
oad
Integrate
Crime
Information
Warehouse
Identity and
Relationship
Repository
Entity Analytics
Operational
Data Store
Real Time Alerts
amp Dashboard
Data EntryRecord Management Web Application
Shootings amp Homicides
OLTP
Summons DD5 - Blue
1
copy 2010 IBM Corporation 11
Smart is Providing real-time information and proactively preventing crimes
The Benefits
Increase awareness of interconnection
between data points to improve
intelligence
Better identify trends and proactively
deploy resources to fight crime
Create a complete view of data from
multiple sources to improve decision
making
Improve the co-ordination and sharing
of information across jurisdictional lines
How will you do it
For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed
information to create a single ldquoversion of the truthrdquo
To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document
management system for criminal records
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
1
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 5
Key drivers of change across the globe are forcing public safety agencies to plan and respond effectively
With the acceleration of globalization and the blurring of traditional boundaries it is
important for governments to ldquoconnect more closelyrdquo
ndash Enable geographically dispersed teams to collaborate seamlessly
Increasing crime fraud and security issues remain a major concern ndashthere is a need
for ldquotimely awareness and actionrdquo
ndash Provide real-time proactive information for averting public safety
disasters identifying identity threats privacy threats
As networks become complex and huge amount of information flows in from
disparate sources it becomes crucial to integrate structured and unstructured
information and build ldquointelligent insightrdquo
ndash Integrate siloed information and interconnection across varied data
points
copy 2010 IBM Corporation 6
Stabilizing growing threats and maintaining order is one of the key imperative for government organizations
Smart governments will work tohellip
STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to
achieve situational awareness increase
speed of command and combat superiority
MANAGE RESOURCES EFFECTIVELY
Leveraging business intelligence and
planning to improve insight and elevate
performance with visibility and control
IMPROVE CITIZEN AND
BUSINESS SERVICES
Connecting people to programs
based on individual needs
ENSURE A SUSTAINABLE
ENVIRONMENT
Deploying environmentally
responsible operations
copy 2010 IBM Corporation 7
Managing citizencommunity relationships
Emergency response management
Interagency interoperabilitycollaboration
Privacy and compliance
Threat and vulnerability management
Identity and access management
Security management
Expanded public safety network (ie public health etc)
Effective execution of public safety missions is about risk management involving a wide variety of factors
Crime
Fighting
Emergency
Management
Criminal
Intelligence
copy 2010 IBM Corporation 8
Smart Emergency Management is Providing quick real-time information
improving situational awareness and
enabling geographically dispersed teams to
collaborate seamlessly
Smart Crime Fighting is Preventing crimes proactively by
enabling law enforcement agencies to
better understand criminal patterns
detect fraudulent activity early-on
Smart Government Strengthening Public Safety
1 2
3 Smart Criminal Intelligence is Collaborating and sharing information
between agencies and verifying the identities
and relationship between entities through
enhanced analytics
copy 2010 IBM Corporation 9
How will youhellip
Integrate the multiple data marts information silos and business systems to function
collaboratively and make informed decisions
Maximize impact of data ensure accuracy and completeness of information to
improve intelligence
Quickly identify changing trends and proactively take measures to prevent crime
Smart Crime Fighting
1 Strengthening Public Safety ndash Smart Crime Fighting
copy 2010 IBM Corporation 10
Smart is Providing government organizations with integrated intelligence for faster responsiveness
Through advanced analytics law enforcement agencies can determine patterns identify trends improve
speed of crime resolution provide proactive information to officers help deploy resources more effectively
and improve reporting and analysis
Legacy System
CIS
Stop amp Frisk
ARREST
BI Framework
Performance
Measures
Interactive
Mapping
Crime
Analysis
CompStat
Reporting
Extra
ct T
ransport
Tra
nsfo
rm a
nd L
oad
Integrate
Crime
Information
Warehouse
Identity and
Relationship
Repository
Entity Analytics
Operational
Data Store
Real Time Alerts
amp Dashboard
Data EntryRecord Management Web Application
Shootings amp Homicides
OLTP
Summons DD5 - Blue
1
copy 2010 IBM Corporation 11
Smart is Providing real-time information and proactively preventing crimes
The Benefits
Increase awareness of interconnection
between data points to improve
intelligence
Better identify trends and proactively
deploy resources to fight crime
Create a complete view of data from
multiple sources to improve decision
making
Improve the co-ordination and sharing
of information across jurisdictional lines
How will you do it
For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed
information to create a single ldquoversion of the truthrdquo
To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document
management system for criminal records
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
1
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 6
Stabilizing growing threats and maintaining order is one of the key imperative for government organizations
Smart governments will work tohellip
STRENGTHEN PUBLIC SAFETY Enabling law enforcement organizations to
achieve situational awareness increase
speed of command and combat superiority
MANAGE RESOURCES EFFECTIVELY
Leveraging business intelligence and
planning to improve insight and elevate
performance with visibility and control
IMPROVE CITIZEN AND
BUSINESS SERVICES
Connecting people to programs
based on individual needs
ENSURE A SUSTAINABLE
ENVIRONMENT
Deploying environmentally
responsible operations
copy 2010 IBM Corporation 7
Managing citizencommunity relationships
Emergency response management
Interagency interoperabilitycollaboration
Privacy and compliance
Threat and vulnerability management
Identity and access management
Security management
Expanded public safety network (ie public health etc)
Effective execution of public safety missions is about risk management involving a wide variety of factors
Crime
Fighting
Emergency
Management
Criminal
Intelligence
copy 2010 IBM Corporation 8
Smart Emergency Management is Providing quick real-time information
improving situational awareness and
enabling geographically dispersed teams to
collaborate seamlessly
Smart Crime Fighting is Preventing crimes proactively by
enabling law enforcement agencies to
better understand criminal patterns
detect fraudulent activity early-on
Smart Government Strengthening Public Safety
1 2
3 Smart Criminal Intelligence is Collaborating and sharing information
between agencies and verifying the identities
and relationship between entities through
enhanced analytics
copy 2010 IBM Corporation 9
How will youhellip
Integrate the multiple data marts information silos and business systems to function
collaboratively and make informed decisions
Maximize impact of data ensure accuracy and completeness of information to
improve intelligence
Quickly identify changing trends and proactively take measures to prevent crime
Smart Crime Fighting
1 Strengthening Public Safety ndash Smart Crime Fighting
copy 2010 IBM Corporation 10
Smart is Providing government organizations with integrated intelligence for faster responsiveness
Through advanced analytics law enforcement agencies can determine patterns identify trends improve
speed of crime resolution provide proactive information to officers help deploy resources more effectively
and improve reporting and analysis
Legacy System
CIS
Stop amp Frisk
ARREST
BI Framework
Performance
Measures
Interactive
Mapping
Crime
Analysis
CompStat
Reporting
Extra
ct T
ransport
Tra
nsfo
rm a
nd L
oad
Integrate
Crime
Information
Warehouse
Identity and
Relationship
Repository
Entity Analytics
Operational
Data Store
Real Time Alerts
amp Dashboard
Data EntryRecord Management Web Application
Shootings amp Homicides
OLTP
Summons DD5 - Blue
1
copy 2010 IBM Corporation 11
Smart is Providing real-time information and proactively preventing crimes
The Benefits
Increase awareness of interconnection
between data points to improve
intelligence
Better identify trends and proactively
deploy resources to fight crime
Create a complete view of data from
multiple sources to improve decision
making
Improve the co-ordination and sharing
of information across jurisdictional lines
How will you do it
For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed
information to create a single ldquoversion of the truthrdquo
To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document
management system for criminal records
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
1
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 7
Managing citizencommunity relationships
Emergency response management
Interagency interoperabilitycollaboration
Privacy and compliance
Threat and vulnerability management
Identity and access management
Security management
Expanded public safety network (ie public health etc)
Effective execution of public safety missions is about risk management involving a wide variety of factors
Crime
Fighting
Emergency
Management
Criminal
Intelligence
copy 2010 IBM Corporation 8
Smart Emergency Management is Providing quick real-time information
improving situational awareness and
enabling geographically dispersed teams to
collaborate seamlessly
Smart Crime Fighting is Preventing crimes proactively by
enabling law enforcement agencies to
better understand criminal patterns
detect fraudulent activity early-on
Smart Government Strengthening Public Safety
1 2
3 Smart Criminal Intelligence is Collaborating and sharing information
between agencies and verifying the identities
and relationship between entities through
enhanced analytics
copy 2010 IBM Corporation 9
How will youhellip
Integrate the multiple data marts information silos and business systems to function
collaboratively and make informed decisions
Maximize impact of data ensure accuracy and completeness of information to
improve intelligence
Quickly identify changing trends and proactively take measures to prevent crime
Smart Crime Fighting
1 Strengthening Public Safety ndash Smart Crime Fighting
copy 2010 IBM Corporation 10
Smart is Providing government organizations with integrated intelligence for faster responsiveness
Through advanced analytics law enforcement agencies can determine patterns identify trends improve
speed of crime resolution provide proactive information to officers help deploy resources more effectively
and improve reporting and analysis
Legacy System
CIS
Stop amp Frisk
ARREST
BI Framework
Performance
Measures
Interactive
Mapping
Crime
Analysis
CompStat
Reporting
Extra
ct T
ransport
Tra
nsfo
rm a
nd L
oad
Integrate
Crime
Information
Warehouse
Identity and
Relationship
Repository
Entity Analytics
Operational
Data Store
Real Time Alerts
amp Dashboard
Data EntryRecord Management Web Application
Shootings amp Homicides
OLTP
Summons DD5 - Blue
1
copy 2010 IBM Corporation 11
Smart is Providing real-time information and proactively preventing crimes
The Benefits
Increase awareness of interconnection
between data points to improve
intelligence
Better identify trends and proactively
deploy resources to fight crime
Create a complete view of data from
multiple sources to improve decision
making
Improve the co-ordination and sharing
of information across jurisdictional lines
How will you do it
For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed
information to create a single ldquoversion of the truthrdquo
To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document
management system for criminal records
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
1
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 8
Smart Emergency Management is Providing quick real-time information
improving situational awareness and
enabling geographically dispersed teams to
collaborate seamlessly
Smart Crime Fighting is Preventing crimes proactively by
enabling law enforcement agencies to
better understand criminal patterns
detect fraudulent activity early-on
Smart Government Strengthening Public Safety
1 2
3 Smart Criminal Intelligence is Collaborating and sharing information
between agencies and verifying the identities
and relationship between entities through
enhanced analytics
copy 2010 IBM Corporation 9
How will youhellip
Integrate the multiple data marts information silos and business systems to function
collaboratively and make informed decisions
Maximize impact of data ensure accuracy and completeness of information to
improve intelligence
Quickly identify changing trends and proactively take measures to prevent crime
Smart Crime Fighting
1 Strengthening Public Safety ndash Smart Crime Fighting
copy 2010 IBM Corporation 10
Smart is Providing government organizations with integrated intelligence for faster responsiveness
Through advanced analytics law enforcement agencies can determine patterns identify trends improve
speed of crime resolution provide proactive information to officers help deploy resources more effectively
and improve reporting and analysis
Legacy System
CIS
Stop amp Frisk
ARREST
BI Framework
Performance
Measures
Interactive
Mapping
Crime
Analysis
CompStat
Reporting
Extra
ct T
ransport
Tra
nsfo
rm a
nd L
oad
Integrate
Crime
Information
Warehouse
Identity and
Relationship
Repository
Entity Analytics
Operational
Data Store
Real Time Alerts
amp Dashboard
Data EntryRecord Management Web Application
Shootings amp Homicides
OLTP
Summons DD5 - Blue
1
copy 2010 IBM Corporation 11
Smart is Providing real-time information and proactively preventing crimes
The Benefits
Increase awareness of interconnection
between data points to improve
intelligence
Better identify trends and proactively
deploy resources to fight crime
Create a complete view of data from
multiple sources to improve decision
making
Improve the co-ordination and sharing
of information across jurisdictional lines
How will you do it
For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed
information to create a single ldquoversion of the truthrdquo
To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document
management system for criminal records
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
1
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 9
How will youhellip
Integrate the multiple data marts information silos and business systems to function
collaboratively and make informed decisions
Maximize impact of data ensure accuracy and completeness of information to
improve intelligence
Quickly identify changing trends and proactively take measures to prevent crime
Smart Crime Fighting
1 Strengthening Public Safety ndash Smart Crime Fighting
copy 2010 IBM Corporation 10
Smart is Providing government organizations with integrated intelligence for faster responsiveness
Through advanced analytics law enforcement agencies can determine patterns identify trends improve
speed of crime resolution provide proactive information to officers help deploy resources more effectively
and improve reporting and analysis
Legacy System
CIS
Stop amp Frisk
ARREST
BI Framework
Performance
Measures
Interactive
Mapping
Crime
Analysis
CompStat
Reporting
Extra
ct T
ransport
Tra
nsfo
rm a
nd L
oad
Integrate
Crime
Information
Warehouse
Identity and
Relationship
Repository
Entity Analytics
Operational
Data Store
Real Time Alerts
amp Dashboard
Data EntryRecord Management Web Application
Shootings amp Homicides
OLTP
Summons DD5 - Blue
1
copy 2010 IBM Corporation 11
Smart is Providing real-time information and proactively preventing crimes
The Benefits
Increase awareness of interconnection
between data points to improve
intelligence
Better identify trends and proactively
deploy resources to fight crime
Create a complete view of data from
multiple sources to improve decision
making
Improve the co-ordination and sharing
of information across jurisdictional lines
How will you do it
For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed
information to create a single ldquoversion of the truthrdquo
To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document
management system for criminal records
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
1
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 10
Smart is Providing government organizations with integrated intelligence for faster responsiveness
Through advanced analytics law enforcement agencies can determine patterns identify trends improve
speed of crime resolution provide proactive information to officers help deploy resources more effectively
and improve reporting and analysis
Legacy System
CIS
Stop amp Frisk
ARREST
BI Framework
Performance
Measures
Interactive
Mapping
Crime
Analysis
CompStat
Reporting
Extra
ct T
ransport
Tra
nsfo
rm a
nd L
oad
Integrate
Crime
Information
Warehouse
Identity and
Relationship
Repository
Entity Analytics
Operational
Data Store
Real Time Alerts
amp Dashboard
Data EntryRecord Management Web Application
Shootings amp Homicides
OLTP
Summons DD5 - Blue
1
copy 2010 IBM Corporation 11
Smart is Providing real-time information and proactively preventing crimes
The Benefits
Increase awareness of interconnection
between data points to improve
intelligence
Better identify trends and proactively
deploy resources to fight crime
Create a complete view of data from
multiple sources to improve decision
making
Improve the co-ordination and sharing
of information across jurisdictional lines
How will you do it
For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed
information to create a single ldquoversion of the truthrdquo
To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document
management system for criminal records
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
1
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 11
Smart is Providing real-time information and proactively preventing crimes
The Benefits
Increase awareness of interconnection
between data points to improve
intelligence
Better identify trends and proactively
deploy resources to fight crime
Create a complete view of data from
multiple sources to improve decision
making
Improve the co-ordination and sharing
of information across jurisdictional lines
How will you do it
For real time crime data there is a need to enhance data quality provide up-to-date data delivery and integrate siloed
information to create a single ldquoversion of the truthrdquo
To drive intelligence there is a need to use structured and unstructured data effectively support an integrated document
management system for criminal records
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
1
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 12
Solutions based on our unique expertise in analytics helps in timely prevention of crime
Crime Information Warehouse
Provides tools to predict and
prevent crime ensure efficient
use of public safety funds and
assets and foster citizen safety
Crime Analytics Dashboard
Provides scorecards dashboards
that enables law enforcement
agencies to monitor and respond
quickly in difficult situations
Intelligent
Crime Fighting
Intelligent Analytics and
Operational Picture Portal
Provides a complete view of
data from multiple sources
to improve situational
awareness and decision
making
Integrated
Intelligence
Global Name
Recognition
High precision name
matching system helps
resolve the complex
problem of multi-cultural
name matching and
searching
Predictive
Analytics
Predictive Analytic Software
To improve overall operations
enabling agencies to considerably
reduce crime
without a proportional increase in
staff
1
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 13
IBM has partnered with clients around the world to implement innovative solutions for crime prevention
NYPD Crime Information Warehouse Gives officers
mobile access to more than 120 million criminal
complaints arrests and 911 records as well as 5 million
criminal records parole files and photographs
Mecklenburg-Vorpommern State Police A state police
agency in Germany eliminates manual processes and
improves the accuracy of information when it implements
powerful new IBM Cognos software
Edmonton Police Services Deployed an innovative
solution that provides officers with near real-time
information that allows them to respond to crimes more
effectively
Memphis Police Used predictive analytics software to
improve its overall operations enabling it to considerably
reduce crime without a proportional increase in staff while
expanding its coverage area
1
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 14
How will youhellip Co-ordinate emergency response across multiple agencies stakeholders
Improve emergency response by faster sensing responding and managing techniques
Protect people property and infrastructure and deal with societal conflicts threats
vandalism
Address threats posed by Natural Disasters Health Issues and Epidemics
Reduce manual administrative processes
Smart Emergency Management
Strengthening Public Safety ndash Smart Emergency Management 2
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 15
Smart is Enhancing situational analysis to improve response and investigations
Coordination Center Smart Cameras
Searchable
Data Index
First Responder
Police Fire Security
Public
Analyze Decide Act Notify Capture
Operational
Dashboard
Response
Event
Event Search
Pattern Analysis
Investigative
Analysis
Analyze
amp Index
Real-time alerts Sensor
Predictive Analysis
2
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 16
Smart is Integrating operations to collaborate seamlessly and improve situational awareness
The Benefits
bull Optimize emergency response
capability
bull Enable public safety agencies for
better communication for fast and
efficient disaster recovery efforts
bull Improve situational awareness
through integrated control centers
bull Protect privacy while using video data
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
How will you do it
Provide seamless and secure integration of scattered and heterogeneous data through cross-agency collaboration Generate
results with a complete view of timely information anytime anywhere that can be leveraged in emergency situations
2
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 17
IBM offers the state-of-the art systems for dealing with emergencies and protecting assets
Virtual Ops Centre (VOC)
Comprehensive emergency response IT
infrastructure and supporting services to provide
flexible faster reliable and efficient communication
Unified Communications
A core set of integrated real-time communications
services (voice data video) for easy collaboration
(Emergency Response Planning and
Collaboration Solutions)
Crisis
Management (Digital Video Surveillance)
Surveillance
Security Command amp Control Portal
A single scalable graphical user interface to
integrate manage and maintain all existing
physical security systems and assets
Video Analytics
Video analytics to improve physical security and
optimize the use of video surveillance
2
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 18
IBMrsquos advanced emergency response and surveillance technologies have helped clients realize tangible benefits
Navy Pier Chicago Improves security at a major
tourist destination when it implements one of the
worlds most advanced integrated video
monitoring systems of IBM
Beijing Chaoyang Municipal Integrated Management
Agency implements an IBM Smart Surveillance System
and decreases its workload by 10 improves the
effectiveness of its digital video surveillance system
The City of Madrid Developed a new Emergency
Response Center which helped in 25 reduction in
response time
2
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 19
How will youhellip
Build a trusted identity environment for your citizens and employees
Increase efficiencies through comprehensive identity data management capabilities
that promote high levels of privacy transparency and control
Comply with ever changing laws for services identity and privacy
Collaborate and share information between agencies
Verify the identities and relationship between entities through enhanced analytics
Smart Criminal Intelligence
Strengthening Public Safety ndash Smart Homeland Defense 3
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 20
Smart is Increasing efficiencies through a comprehensive identity data management capabilities that promote privacy transparency and control
To address the concerns of credential abuse protecting identities of citizens employees and
stakeholders governments have realized the need for building a trusted identity environment
Identity
Resolution
Relationship
Resolution
Anonymous
Resolution
ENTITY ANALYTICS TECHNOLOGY
Name
Standardization
Address
Hygiene
Data
Quality
Data
Enhancement Anonymization Identity
Resolution
Relationship
Resolution
3
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 21
Smart is Protecting identity minimizing threat frauds and ensuring security
How will you do it
Facilitate an integrated approach to collate all identity data share and leverage data across departments analyze them to
recognize true identity minimize incidence of threat fraud and protect sensitive information
The Benefits
Facilitate an integrated approach
to identity management and
security environment
Improve trust-worthiness of identity
systems simplify their complexity and
enable new and enhanced business
services
Improved Operations Enhance data management capabilities
to improve operations and optimize
resources
Integrated Operations Integrate key process to improve
situational awareness
Advanced Analytics Optimize systems to gain deeper
insights
3
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 22
IBMrsquos entity analytics and trusted identity solutions help governments establish more secure operations
Entity
Analytics
Entity Analytics
An agile scalable entity resolution and
analysis platform that enables organizations
to recognize and mitigate the incidence of
fraud threat and risk
Government Trusted Identity Services
A full range of consulting design
implementation and management solutions
to improve trust and confidence in identities
of humans and organizations
Identity
Resolution
3
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 23
IBM solutions provide early actionable insights to prevent threat and frauds
US Federal agency successfully fulfilled
first stages of the Homeland Security
Presidential Directive 12 (HSPD-12)
requirements and security improvements
German police presidium with the help of IBMrsquos
OmniFind and Entity Analytics solutions significantly
reduced the person-hours for relational searching of
multiple data sources and increased accuracy of
results
Polish National Policeengaged IBM for a
mobile access system solution which improved
the field police operation while eliminating errors
and omissions and simplified data reading from
documents
3
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 24
IBM has proven methodologies supported by 1600 highly skilled government
industry business professionals a proven track record of supporting public
agency clients and a virtually unmatched global ability to deliver innovative
solutions for our clients around the world
Why IBM
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 25
Our solutions are delivered via a unified framework approach for government that leverages business partners and key building blocks
IT Hardware and Operations Infrastructure
Industry Standards Data and Process
Models
Interfaces and Adapters
Tools Templates and
Portlets Reference
Architectures
Delivery Guides and Partner Enablement
Centers
Government Framework Software Foundation
IBM Government Industry Framework
Government Industry-Specific Extensions
Tax and Revenue
Management
Safety and
Security
Social
Services amp
Social Security
Integrated
Urban
Infrastructure
Metropolitan
Transportation
amp Roads
IBM Industry Solutions and Business Partner Solutions
One of the key domains that the framework covers is ldquosafety and securityrdquo
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation 26
Our solutions portfolio and the government framework are complemented by the offerings and expertise of leading application providers to resolve public safety issues
Business
Partners
Safety and Security Industry Solutions
Industry
Solutions
Crisis
Management
Integrated
Intelligence
Real Time
Crime Center
Entity Analytics
Smart
Surveillance
Defending the homeland
Crime and Terrorism 3
Disaster Preparedness amp
Emergency Response 2
Fighting and
Investigating crime 1
Public Safety
Challenges
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates
copy 2010 IBM Corporation
Trademarks and notes
IBM Corporation 2009
IBM the IBM logo and ibmcom are registered trademarks and other company product or
service names may be trademarks or service marks of International Business Machines
Corporation in the United States other countries or both A current list of IBM trademarks is
available on the Web at ldquoCopyright and trademark informationrdquo at
wwwibmcomlegalcopytradeshtml
Adobe the Adobe logo PostScript the PostScript logo Cell Broadband Engine Intel the
Intel logo Intel Inside the Intel Inside logo Intel Centrino the Intel Centrino logo Celeron
Intel Xeon Intel SpeedStep Itanium IT Infrastructure Library ITIL Java and all Java-based
trademarks Linux Microsoft Windows Windows NT the Windows logo and UNIX are
trademarks or service marks of others as described under ldquoSpecial attributionsrdquo at
httpwwwibmcomlegalcopytradeshtmlsection-special
Other company product and service names may be trademarks or service marks of others
References in this publication to IBM products or services do not imply that IBM intends to
make them available in all countries in which IBM operates